Digital Engagement Solution Provider Agent IQ Secures $10 Million in Series A

Digital Engagement Solution Provider Agent IQ Secures $10 Million in Series A
  • Digital engagement solution provider Agent IQ has raised $10 million in Series A funding.
  • Agent IQ’s technology helps bankers develop more meaningful customer relationships by blending enabling technologies like AI with human talent, expertise, and empathy.
  • Agent IQ made its Finovate debut earlier this year at FinovateSpring and returned to the Finovate stage in September for FinovateFall.

In a round led by Mendon Venture Partners and featuring participation from Acronym VC, Sierra Ventures, and FNBO, digital engagement solution provider Agent IQ has raised $10 million in Series A funding. The investment, according to Crunchbase, takes the company’s total capital raised to $18.5 million.

Agent IQ CEO and co-founder Slaven Bilac said that the critical task of developing meaningful customer relationships can be lost in the drive toward the convenience and speed of digitalization. “Agent IQ exists to change this narrative,” Bilac said. He added that the company will “leverage this capital to lead community banking toward an environment where customers derive the same level of personal benefit through the digital channel as they traditionally did through the branch, while enabling banks and CUs to differentiate themselves with personal, seamless, and efficient service.”

Headquartered in San Francisco, California and founded in 2015, Agent IQ offers digital platforms that help their clients enhance customer relationships and customer satisfaction. Agent IQ’s solutions also help companies become more efficient, which leads to greater profitability and lower costs. With an approach that supports augmenting the human banker with technology rather than trying to replace human bankers with technology, Agent IQ effectively blends innovations like AI and machine learning with the critical customer engagement features of human empathy and creativity.

“The company is at the forefront of relationship banking,” Mendon Venture Partners Founding Partner John Clausen said, “helping banks engage customers in ways that they have come to demand.”

Agent IQ’s funding news comes just a few months after the company demoed its Lynq platform at FinovateFall in September. Lynq enables financial services consumer to choose and engage with a personal banker across all digital channels. The technology features configurable, built-in Augmented Intelligence that helps bankers better connect, engage, and support their customers. At the same time, the platform helps them become more efficient by automating typically mundane, manual tasks. Lynq offers video chat, AI-powered real-time insights, and messaging capabilities with the ability to translate real-time to more than 100 languages.

Agent IQ began the year with news that Texas-based Extracto Banks would deploy its Lynq digital assistant and chat service. This made Extracto Banks the first financial institution in Texas to partner with Agent IQ. The institution’s EVP and Chief of Strategic Design Chris Kincaid said that Agent IQ’s technology gave the bank “a transformational approach to meeting our customers where they are.”


Photo by Miguel Acosta

Finastra Partners with PoS Financing and Buy Now, Pay Later Platform Jifiti

Finastra Partners with PoS Financing and Buy Now, Pay Later Platform Jifiti
  • Finastra has announced a strategic alliance with Ohio point-of-sale (PoS) financing and Buy Now, Pay Later (BNPL) company Jifiti.
  • The alliance will bring new PoS financing capabilities to financial institutions in Finastra’s Banking-as-a-Service ecosystem.
  • Finastra was formed via a merger between Finovate alum Misys and D+H in 2017.

Just last week we highlighted the state of Ohio as a place where innovation in fintech and insurtech was thriving. Today, we learn that financial software company and Finovate alum Finastra has inked a strategic alliance with one of Ohio’s fintech innovators: Columbus-based point of sale financing company and Buy Now, Pay Later platform Jifiti.

The collaboration will bring embedded financing capabilities to financial institutions in Finastra’s Banking-as-a-Service (BaaS) ecosystem. These capabilities will enable banks to empower merchants with point-of-sale financing options such as Buy Now, Pay Later and split payments. Whether transacting online, in-store, or by call center, consumers will be able to access this expanded range of financing options. Jifiti’s platform will be pre-integrated with Finastra’s systems, making deployment easy for financial institutions currently using Finastra to power their core banking operations.

Finastra Senior Director for Solution Management, BaaS & Orchestration Jeanette Kescenovitz put the partnership in the context of the recent launch of Finastra’s BaaS embedded consumer lending offering. “We look forward to leveraging Jifiti’s best-in-class retail point-of-sale solution to give financial institutions a simple way to provide a seamless, embedded finance offering with a fully digital-first experience,” Kescenovitz said.

Jifiti offers a modular, white-label platform that supports a wide range of point-of-sale financing options. These options include installment loans, lines of credit, split payments, BNPL, and B2B financing. Founded in 2011, the company introduced its B2B Buy Now, Pay Later solution for banks, lenders, and merchants last month. The addition of the offering for business customers significantly enhanced the capabilities of Jifiti’s platform, enabling the technology to cover virtually all types of Buy Now, Pay Later options.

“The B2B market was the next logical step in our journey at Jifiti,” company CEO and co-founder Yaacov Martin said when the launch was announced. “We aim to give every customer the financing that best suits their needs. Now we can help our bank and merchant partners extend that same level of customization to their business customers through specialized B2B-embedded finance.”


Photo by Pixabay

ShieldPay and Checkout.com Unite to Further Secure B2B Transactions

ShieldPay and Checkout.com Unite to Further Secure B2B Transactions
  • Checkout.com and Shieldpay announced a partnership this week.
  • The collaboration will bring Checkout.com’s merchant clients more transaction processing options, including digital escrow.
  • This official partnership announcement comes a year after Checkout.com and Shieldpay first started collaborating.

Global payments platform Checkout.com and digital payments solutions provider Shieldpay have aligned this week. The two have joined forces to offer B2B merchants more transaction processing options.

In addition to straight-through processing, or processing transactions without manual intervention, merchants using Checkout.com will have access to Shieldpay’s payment engine and digital escrow capabilities. Shieldpay’s technology helps businesses add trust, transparency, and extra security when conducting transactions online. In an era when digital payments fraud is at an all-time high, it is essential for both the buyer and the seller to instill trust in the payments process, especially when dealing with high-value transactions.

“Together with Shieldpay, we’re bringing our merchants even more value and flexibility for their B2B transactions,” said Miyesa Hussain, Strategic Partnerships at Checkout.com. “Shieldpay’s digital escrow technology is truly innovative and further enhances the payout process for our customers. We’re excited to see where this partnership takes us.”

Shieldpay’s digital escrow tool was created to protect buyers and sellers across multiple deal types– including M&A, supply chain payments, capital raising, domain name transfers, real estate transactions, and more. The company offers KYC and KYB checks on all parties, full transparency, and flexible and efficient contracts. Leveraging this tool, Checkout.com customers can hold funds in safeguarded accounts until both the buyer and the seller are satisfied that the conditions of the transaction have been met. Once they approve the transaction, the money is then transferred to the verified merchant or the marketplace customer. Shieldpay can also help marketplaces disburse funds to submerchants.

This official partnership announcement comes a year after Checkout.com and Shieldpay first started collaborating. Shieldpay has already helped a handful of Checkout.com’s merchant clients manage complex payments. As an example, the two provide the payment flow for in-person digital payment acceptance company KodyPay*. In the arrangement, Checkout.com acts as the acquirer and provides a payment gateway facility to accept payments, while Shieldpay provides seller verification and disbursement.

“We are both on a similar mission as payments innovators and the services that our platforms offer to the market work in perfect harmony, said Shieldpay Head of Partnerships Daniel Dunne. “With these key drivers aligned, we are looking forward to the future of this partnership and growing together, and we are now envisioning new opportunities to further collaborate.”

*In other news, KodyPay announced a $5 million Pre-Series A financing round.


Photo by Bogdan Kupriets on Unsplash

ACI Worldwide Appoints Thomas Warsop Interim CEO

ACI Worldwide Appoints Thomas Warsop Interim CEO

Real-time payments software company ACI Worldwide has appointed Thomas Warsop as its Interim Chief Executive Officer, effective immediately. Warsop was formerly the non-executive Chair of the ACI Worldwide Board of Directors. He replaces Odilon Almeida, who was the company’s CEO from March 2020 until now. Almeda was named CEO after Philip Heasley – who had served as CEO and President for 15 years – retired. Independent board director Adalio Sanchez will assume the role of non-executive Board chair.

“As ACI advances its vision to lead the real-time payments revolution, the Board is determined that now is the right time to transition to a new leader focused on accelerating our technology transformation and delivering operational excellence across our business,” ACI Nominating and Corporate Governance Committee Chair Mary Harman said.

A member of the company’s board of directors since the summer of 2015, Warsop became non-executive chairman seven years later in June of 2022. In addition to his tenure on the ACI board, Warsop brings his experience as Group President at Fiserv to his new position. Warsop has led a number of private equity firms previous to joining the ACI board including One Call Care Management, York Risk Services Group, and The Warranty Group. He also held executive roles at Electronic Data Systems, ranging from President of the firm’s Business Process Outsourcing unit in the Asia Pacific to Vice President of Global Financial Services.

“ACI is uniquely positioned to support banks, merchants, and billers around the world,” Warsop said in a statement. “We have market-leading software platforms in use at many of the world’s leading financial institutions and are poised not just to benefit from, but to drive, the rapidly approaching real-time payments revolution.”

ACI Worldwide’s C-suite news comes less than a week after the company announced third quarter results. The report included a 35% year over year increase in new ARR bookings, as well as “notable booking success across all segments, providing visibility into future revenue growth,” then-CEO and president Almeida said. At the same time, the company the impact of inflationary pressures on both interchange revenue and foreign exchanges rates. Adjusted EBITDA for Q3 was down year over year, but the company did iterate its full-year guidance.

Challenges notwithstanding, ACI Worldwide has continued to forge partnerships with institutions around the world, helping them enhance their payment operations. The company teamed up with Sweden’s Westpay in September, who will deploy ACI Secure eCommerce to bring new capabilities to its in-store payment solutions. Also that month, ACI Worldwide announced a partnership with loan management software provider GOLDPoint Systems. ACI will help the Provo, Utah-based company to digitize its billpay operations via its ACI Speedpay solution, which is used by thousands of billers in the U.S.

Founded in 1975 in Omaha, Nebraska, ACI Worldwide is currently headquartered in Miami, Florida. The company is a leading force driving innovation in real-time electronic payments for banks, processors, billers, networks, and more. ACI Worldwide serves 19 of the top 20 banks worldwide, enables more than 80,000 merchants, and provides electronic billpay technology for thousands of organizations. Processing more than 225 billion consumer transactions a year, the company serves more than 6,000 customers in 95 countries around the world.

A publicly traded fintech on the NASDAQ under the ticker “ACIW,” ACI Worldwide has a market capitalization of $2.4 billion. The company has been a Finovate alum since 2011, demoing its business banking solution in partnership with mShift at FinovateFall. ACI Worldwide returned to the Finovate stage five years later to lead a presentation on its latest innovations in ecommerce payment technology at our developers conference, FinDEVr Silicon Valley in 2016.


Photo by Pixabay

Q3 M&A Highlights: Deal Volume Down, Number Trending Up

Q3 M&A Highlights: Deal Volume Down, Number Trending Up

2022 is marking the beginning of an economic downturn. Consumers are feeling the pain associated with high inflation, corporations are seeing decreased stock performance, and startups are experiencing lower funding amounts, lower valuations, and lower M&A numbers.

We recently reviewed FT Partners’ Q3 Quarterly Fintech Insights Report to take a look at how M&A activity in the third quarter of 2022 is tracking when compared to years past.

The volume of fintech merger and acquisition activity in the first three quarters of 2022 has so far totaled $116 billion. This is down significantly when compared to the volume the sector saw last year, which totaled $349 billion. In fact, the 2022 year-to-date amount is the lowest M&A volume since 2017, when M&A volumes totaled $90.5 billion.

When it comes to the number of deals, FT Partners found that there have been 998 fintech M&A deals so far this year. This is down when compared to last year’s total of 1,486. However, the deal number is already higher than those in any of the past 10 years. In fact, 2020’s total deal number is only 969.

Below is a list of Q3’s fintech M&A activity:

July

August

September


Photo by Sora Shimazaki

SEON Launches Free Fraud Prevention Tool

SEON Launches Free Fraud Prevention Tool
  • SEON is giving away its fraud prevention tools for free.
  • The free tier will include up to 2,000 API calls each month at a rate of two queries per second.
  • “We’re determined to tackle fraud head on,” said SEON CEO and Co-founder Tamas Kadar. “This version will help us to serve a greater number of online businesses than ever before, and it is a major step towards building a truly fraud free world.”

Online fraud prevention platform SEON‘s mission is to democratize the fight against online fraud for businesses of all sizes. Today, the Hungary-based company is furthering its efforts toward this goal by giving away fraud prevention tools for free.

The Forever Free version of its online fraud prevention software will support up to 2,000 API calls each month at a rate of two queries per second and includes email support from SEON’s customer service agents.

“We’re determined to tackle fraud head on,” said SEON CEO and Co-founder Tamas Kadar. “This version will help us to serve a greater number of online businesses than ever before, and it is a major step towards building a truly fraud free world.”

SEON has always offered businesses free access to its technology via a 14-day free trial. Starting today, after a user’s trial period expires, they will automatically be converted to SEON’s Forever Free plan. Businesses that want more capabilities can convert to SEON’s Pro plan, which offers more API calls and responses around 10 queries per second, for businesses with higher transaction volumes and a need for a faster speed.

“As a company, we make it tough for fraudsters by intelligently combining real-time social signals, phone, email, and IP lookup details with device intelligence and machine learning to uncover fraud patterns and discover revenue opportunities. We enable fraud prevention teams to go further with access to insightful, real-time data from one source.” 

SEON doesn’t think of itself as a typical fraud prevention company. The company’s business model is based on a product-led growth (PLG) strategy via a software-as-a-service (SaaS) model, which makes the technology more accessible to a wider range of businesses.

“Sadly, for too long, this level of protection has only been available at a very high price point. That’s why for years, we’ve strived to make our service as accessible as possible. Through our ‘forever free’ option we’re able to go even further in that effort,” Kadar added.

The second half of the year has been a busy one for SEON. In the past couple of months, SEON has formed partnerships with SaaS anti-money laundering company, Lucinity and AI-powered decisioning platform, Provenir. And in the last few weeks, the company has made several updates to its system, including improving the accuracy of its IP, BIN, email, phone, and platform checks.  


Photo by Neenu Vimalkumar on Unsplash

FutureTech Friday: Bank of Ireland’s Eco-Friendly Cards; Zurich’s Climate-Focused Fintech Incubator; and More!

FutureTech Friday: Bank of Ireland’s Eco-Friendly Cards; Zurich’s Climate-Focused Fintech Incubator; and More!

Sometimes “futuretech” means technology that helps ensure that we actually have a future!

This week we’re taking a look at recent initiatives in the fintech world to help promote sustainability. These efforts have been growing as more and more companies respond to customer concerns about the impact of their financial behavior on the climate. From technology that helps consumers measure and track their carbon footprint to new payment cards that eschew plastic for renewable, environmentally-friendly materials, businesses in the fintech industry have pursued a wide variety of strategies in support of “climate consciousness.”

The news that the Bank of Ireland has begun issuing new bio-sourced debit cards is one of the latest examples of this trend. The cards are made from 82% bio-source renewable materials such as field corn and decompose in months – compared to plastic, which lasts for hundreds of years. The cards will be available to both personal and business customers and the Bank of Ireland expects its entire portfolio to be switched over to the bio-sourced cards by 2026.

“The environmental credentials of these bio-sourced cards are exceptionally strong and with 60,000 already being used by third-level students, we will now radically expand the rollout across our entire cards business in Ireland and the U.K.,” Bank of Ireland Chief Sustainability & Investor Relations Officer Eamonn Hughes said.

The Bank of Ireland expects to save 17 tons of CO1 and nearly four and a half tons of plastic every year with the new initiative. The Bank first issued bio-sourced debit cards for third level students in September 2020. In addition to the new bio-sourced cards, the Bank of Ireland also announced that it was upgrading its card designs to make it easier for users to correctly insert the cards in machines and ATMs.

The decision to pursue bio-sourced cards is based in part on research the bank conducted on young shoppers over the past year. The Bank learned that 63% of those in Ireland between the ages of 18-25 have become “more aware of shopping sustainably” over the past 12 months. Additionally, more than half of those surveyed, 54%, said they were “happy to pay more for sustainable goods.”


In other fintech sustainability news, Zurich-based F10 is hosting what it calls the world’s first climate-focused fintech incubator in the Nordic region. The six-month program will feature startups from the U.K., Israel, Sweden, Lithuania, Switzerland, and Canada that are innovating in areas ranging from sustainable investing to waste trading. Head of F10 Nordics and Baltics Anders Norlin said, “the variety of climate fintech solutions presented reinforces the interest for more innovative solutions in the needed transition towards a net zero society.”

The startups participating are: Azzera (Canada), Eljun (Sweden), GreenGrowth (U.K.), OCO (Lithuania), Spritju (Sweden), SustainSME (Switzerland), Weather It Is (Israel), and Xworks (U.K.).


U.K.-based digital challenger bank Tandem launched its Tandem Marketplace this week. The new offering is a consumer-based hub for information on how to live a more sustainable life with tips on everything from retrofitting your home to keeping energy costs low. For example, among the tools available on the Marketplace are an EPC (“energy performance certificate”) checker to help U.K. homeowners understand their EPC and learn ways to improve it.

“We are in the middle of a climate crisis and a cost-of-living crisis,” Tandem Chief Impact and Marketing Officer Georgina Whalley said. “People shouldn’t have to choose between heating and eating. This is why we have created our Marketplace, people need more information and support to make greener choices.”

Tandem Marketplace is only the most recent sustainability initiative the bank has pursued. In September, Tandem Bank announced that it had joined the Coalition for the Energy Efficiency of Buildings (CEEB) sponsored by the Green Finance Institute. The coalition consists of more than 300 businesses and organizations from finance, policy, and civil society, working to develop a market for financing net zero carbon and climate resilient buildings in the U.K.

“This is a brilliant opportunity for Tandem to join leaders across a range of sectors to develop green and innovative financial products that will address the retrofit investment gap,” Tandem Bank CEO Susie Aliker said. “With over 28 million homes in need of retrofitting by 2050, collaboration is key to successfully tackling Net Zero targets.

Founded in 2014, Tandem is one of the U.K.’s original digital challenger banks.


Photo by Mahima

Fintech Innovation in the Heartland: Our Conversation with JobsOhio’s Ron Rock

Fintech Innovation in the Heartland: Our Conversation with JobsOhio’s Ron Rock

The role of state-based organizations in helping foster fintech innovation in their communities is often overlooked. For years, one such organization, JobsOhio, has helped bring attention to the opportunities available to fintech entrepreneurs throughout the state of Ohio. The private development corporation also works to encourage investment in the state’s most innovative businesses – from advanced manufacturing to insurtech. As remote work has expanded in recent years, more and more founders and professionals have turned from Silicon Valley and New York to cities in states like Ohio to launch new businesses and begin new careers.

This year at FinovateFall we sat down with Ron Rock, Senior Director of Insurance/Insurtech with JobsOhio to talk about the organization’s role in driving fintech innovation in Ohio, and what the Buckeye State has to offer both fintech entrepreneurs and fintech investors.

Below are a few excerpts from our conversation. Watch the entire interview at Finovate TV.

On the impact of remote work on fintech and financial services

In financial services, it seems like we have the ability to be remote. We’re not a “build a building, fill it full of people” kind of industry. So being able to work remotely is very easy in the financial services space – especially when you’re stretching into some of the tech strategies that we have … On the other side, there are some banks and insurance companies that are quick to get people back into the office. They love the camaraderie. They love the collaboration.

On the rise of Ohio as an fintech innovation hub

We fund three different innovation centers in the state. We have one in Cincinnati, one in Columbus, and one in Cleveland that are being developed right now. There’s a lot of collaboration in the healthcare space, in the true IT space. So, in the financial services space, we think that being close to that innovation is very key. What I’m trying to do is recruit some of those (financial services) companies to utilize those innovation centers, get close to that innovation because, I know it’s kind of corny, but innovation breeds innovation.

On the advantages of launching new fintechs in Ohio

What you have is that you’re close to about two-thirds of the financial services sector in Ohio. So, within a day’s travel you can be anywhere you want to be within the financial services ecosystem in the midwest. What we’re also trying to do is highlight with our venture capitalists that fintech and insurtech is a space that is going to provide some really good ROI. We’ve got a lot of venture capital in the state. When you think of venture capital, you tend to think of Silicon Valley or New York. But we’re trying to get really strong in the state of Ohio, as well.

Photo by Dale Jackson

Moneythor Launches Wealth Management Engagement Solution

Moneythor Launches Wealth Management Engagement Solution
  • Digital banking solutions provider Moneythor launched a new engagement tool for wealth managers.
  • The new offering is designed to help wealth managers leverage client data to create more personalized experiences that help customers build their wealth.
  • Moneythor was a finalist in this year’s Finovate Awards in the “Best Fintech Partnership” category.

Moneythor, a Finovate Awards finalist this year in the “Best Fintech Partnership” category (in collaboration with Standard Chartered), unveiled a new tool for wealth managers this week. The offering is an add-on module to its data-driven personalization and digital engagement solution, and is designed to help wealth managers increase loyalty and NPS, as well as lower the costs and boosting revenues.

Moneythor’s digital engagement tool aggregates a sizable range of user data – from retail accounts and payment cards to lending products and investment portfolios, and more. This data is then processed by the Moneythor platform to generate and provide insights, recommendations, and alerts – at scale and in real-time. This gives customers the kind of contextual and actionable information they need in order to better manage and grow their finances. Customers can also take advantage of the configurable conduit to update their risk profile, compare their portfolio’s performance against model portfolios, as well as consider and incorporate investment advice.

“Adding the ability to deliver personalized experiences across investment journeys was a natural evolution of our solution aiming to address the needs of financial services customers across all segments including retail, SME and now wealth,” co-founder and CEO of Moneythor Olivier Berthier said. “We are excited by the interest we have seen from our clients and partners for these new features, and how important personalization and digital engagement are now to their wealth management strategies.”

Founded in 2013 and headquartered in Singapore, Moneythor has spent the fall of 2022 inking partnerships with the likes of Trust Bank, a digital financial institution headquartered in Singapore, and Australia’s National Australia Bank (NAB). In May, Moneythor teamed up with Finovate alum Thought Machine, which selected Moneythor among the initial partners for its Integration Library, a suite of curated integrations that are interoperable with Thought Machine’s Vault Core. Moneythor began this year announcing collaborations with The Saudi Investment Bank (SAIB) and carbon footprint tracking company Cogo.

In addition to its Singapore headquarters, Moneythor maintains offices in Paris, Sydney, Dubai, and Tokyo. The company’s solutions are used by financial institutions around the world, including in developing markets such as Indonesia, India, and Malaysia.


Photo by Adhitya Andanu

MX and Orum Partner for Instant Money Movement

MX and Orum Partner for Instant Money Movement
  • Open banking company MX and real-time payments player Orum have formed a partnership.
  • The agreement integrates Orum’s money movement API with MX’s instant account verification and balance check capabilities.
  • Combining these technologies will enable fintechs to embed real-time payment capabilities into their own offerings.

Open banking company MX announced a partnership with real-time payments player Orum this week that will enable it to provide real-time payments and money movement capabilities for fintechs.

The agreement integrates Momentum, Orum’s money movement API, with MX’s instant account verification (IAV) and balance check capabilities. This combination will enable fintechs to embed instant payments capabilities for transactions in any direction, at any time.

“More than ever, fintechs and verticalized payments companies are looking for innovative solutions that automate and simplify money movement, from unlocking instant and risk-mitigated on and off ramps, to optimizing the customer experience through instant availability of funds and payouts,” said Orum Chief Revenue Officer Rouzbeh Rotabi. “By partnering with MX, Orum is further enhancing the ability to offer the best experience for developers who value simplicity and security, and end-customers who want instant funds availability.”

Orum offers a unified money movement API that uses in-house payments intelligence to manage risk and orchestrate complex, multi-rail transfers. The company offers settlement in as little as 60 seconds. This is the first partnership announcement I’ve seen from Orum, which offers use cases for crypto exchanges, brokerage firms, gig platforms, insurance companies, consumer lenders, and banks. Founded by Stephany Kirkpatrick, the company entered the market with its flagship product, Foresight, in 2020. To date, Orum has raised $82.2 million in funding from the likes of Inspired Capital, Bain Capital, Accel, Canapi Ventures, and others.

Founded in 2010, MX has positioned itself in the open finance space, offering account aggregation and data access products alongside its mobile banking and money management tools. When used in conjunction with Orum’s instant payment technology, MX’s IAV and balance check capabilities will help fintechs verify and aggregate consumers’ financial information quickly and securely.

“Orum offers fintech and financial institutions access to smarter, simpler, and faster payments,” said MX Executive Vice President, Channel Partnerships Raymond den Hond. “MX and Orum’s shared commitment to enabling best-in-class financial experiences and outcomes through cutting-edge platforms makes this a natural partnership. We are excited to grow and expand our capabilities together to meet the most pressing needs of fintechs and payments companies.”


Photo by Pixabay

Lloyds Banking, Legal & General Take Minority Stake in Open Data Innovator Moneyhub

Lloyds Banking, Legal & General Take Minority Stake in Open Data Innovator Moneyhub
  • Legal & General and Lloyds Banking Group have invested $40 million (£35 million) in open data and payments platform Moneyhub.
  • Along with the equity capital, Moneyhub received an additional $5.7 million (£5 million) debt facility courtesy of Shawbrook.
  • Moneyhub made its Finovate debut at FinovateEurope in 2015 in London. Samantha Seaton is CEO.

The $40 million (£35 million) in funding raised by open finance and payments platform Moneyhub will give minority stakes to investors Legal & General and Lloyds Banking Group. The two backers will leverage their relationship with Moneyhub to enhance their own offerings with Moneyhub’s open data technology. At the same time, the capital, along with an additional $5.7 million (£5 million) debt facility courtesy of Shawbrook, will enable Moneyhub to speed development of its products in areas ranging from pensions and payments to affordability and Data-as-a-Service. The funding will also support Moneyhub’s plans to further international expansion.

“(The) new investment helps us signal a step change in the way the financial services industry thinks about Open Data and the possibilities it presents,” Moneyhub CEO Samantha Seaton said. “Understanding and utilizing customer transaction data for the benefit of the customer’s financial wellbeing not only helps businesses fulfill their Consumer Duty regulatory obligations, but also empowers them to create further opportunities.”

Moneyhub enables companies to transform data into personalized digital experiences and initiate payments. Offering both APIs and its customizable Open Data Platform, Moneyhub serves businesses in industries from pension companies and wealth managers to banks, lenders, and insurance companies. Moneyhub boasts seamless, single source connectivity to thousands of financial institutions in 37 countries, helping ensure its clients can build a comprehensive portrait of their customers’ financial needs, habits, and goals.

Moneyhub’s largest funding round to date, this week’s capital infusion is part of a larger fundraising effort and follows a 2021 investment of $18 million led by Peter Wood, founder of Direct Line and Esure. At the time, the funding was the largest secured by a female fintech CEO in Europe that year. Moneyhub currently has more than $63 million in capital raised, according to Crunchbase.

Moneyhub made its Finovate debut in 2015 at FinovateEurope in London. Founded in 2011 and headquartered in Bristol, the company also announced this week that it was teaming up with SME health and wellness care provider MorganAsh. The support services provider will use Moneyhub’s technology to access customer financial data to enhance their ability to provide real-time consumer vulnerability assessments. The partnership will also help MorganAsh fulfill its obligations for Consumer Duty, a requirement issued by the U.K. Financial Conduct Authority in July that governs implementation of open finance/open data products.

“Consumer Duty and Open Finance herald a new era of customer-focused firms and financial resilience,” Moneyhub Business Development Director Vaughan Jenkins said. “Smart, forward-looking businesses will seize this moment and benefit from it.”


Photo by Laura Tancredi

5 Tales from the Crypto: MoneyGram Partners with Coinme, Paxos Earns License in Singapore

5 Tales from the Crypto: MoneyGram Partners with Coinme, Paxos Earns License in Singapore

MoneyGram Lets U.S. Customers Go Crypto

MoneyGram is enabling its customers in (nearly all of) the U.S. to buy, sell, and hold cryptocurrencies via their MoneyGram apps. Three cryptocurrencies – Bitcoin (BTC), Ethereum (ETH), and Litecoin (LTC) – are the digital assets available courtesy of the new service. MoneyGram expected to offer other cryptocurrencies in 2023.

“Cryptocurrencies are additive to everything we’re doing at MoneyGram,” Chairman and CEO Alex Holmes said. “From dollars to euros to yen and so on, MoneyGram enables instant access to over 120 currencies around the globe, and we see crypto and digital currencies as another input and output option.”

The new service is made possible thanks to MoneyGram’s partnership with licensed crypto exchange, crypto-as-a-service provider, and new Finovate alum Coinme. The company’s alliance with Coinme extends back to 2021, when the two firms teamed up to expand access to cryptocurrencies by establishing thousands of U.S. locations where consumers can use cash to buy and sell bitcoin.

Coinme demoed its crypto-as-a-service solution at FinovateSpring earlier this year. MoneyGram made a “strategic investment” in the Seattle, Washington-based company in January. The amount of the investment was not disclosed.


Revolut Enables Crypto Spending for Debit Card Holders

MoneyGram isn’t the only company busy making it easier for its customers to participate in the cryptocurrency market. Revolut debit card customers in both the U.K. and Switzerland will now be able to alternate between crypto and fiat purchases both online and offline.

“This year we have not only increased the number of cryptocurrencies available in the Revolut app to close to 100 tokens and launched Crypto Learn & Earn education courses enjoyed by millions of our customers,” Revolut crypto general manager Emil Urmanshin said. “Now we are making crypto even more mainstream by empowering people to use crypto-enabled cards to spend their tokens for everyday purchases.”

To enable the capability in the Revolut app, customers open the Cards section and select one of their existing physical or virtual cards. Customers then enter the card’s settings function and changes the setting from fiat to one of the nearly 100 supported cryptocurrencies. Once linked, a crypto-enabled card will process the transaction using the preferred digital asset. Revolut’s crypto-enabled cards will offer a 1% cashback on all purchases for a promotional period. Customers are also able to order a dedicated virtual or physical card specifically for crypto payments.


About That Blockchain … Lex Fridman Interviews Balaji Srinivasan

If you’re looking for something to listen to while on your drive from Los Angeles to San Francisco (and halfway back), then this 7+ hour discussion between Lex Fridman and former Coinbase CTO – and current angel investor – Balaji Srinivasan may be just what you’re looking for!

Failing that, skip ahead to 6:40:42 or so in this extended interview to listen to Srinivasan talk about the present and future of cryptocurrencies, AI, AR, and VR.


Blockchain Platform Paxos Gets Green Light in Singapore

Blockchain infrastructure platform Paxos secured a license from the Monetary Authority of Singapore this week. The license will enable the company to offer digital payment token services to companies based in Singapore. The license – made possible courtesy of the Payment Services Act of 2019 – also makes Paxos the first U.S.-based blockchain infrastructure platform to earn regulatory approval in both New York and Singapore.

Paxos Asia CEO and co-founder Rich Teo underscored the company’s commitment to “innovating within regulatory frameworks”. Teo said, “We believe blockchain and digital assets will revolutionize finance for everyone around the world, but development of this technology must have clear oversight and consumer protections.”

Paxos offers tokenization, custody, trading, and settlement of digital assets. The company builds enterprise blockchain solutions for financial institutions such as PayPal, Nubank, and Bank of America. Paxos launched the first regulated cryptocurrency exchange, itBit, in 2012. The company issued the world’s first regulated stablecoin, PAX (now known as USDP) in 2018.


Eswatini’s Central Bank to Explore CBDCs

Did you know that the country formerly called Swaziland is now “Eswatini”? If not, then consider this news that the Central Bank of Eswatini (CBE) has teamed up with Giesecke+Devrient (G+D) to research development of a Central Bank Digital Currency (CBDC), a twofer.

Located in southern Africa and bordered by Mozambique and South Africa, the Kingdom of Eswatini is one of a number of developing economies that has expressed interest in CBDCs in recent years. The country’s central bank inked an agreement with G+D this week that calls for research into the practicality of developing and implementing a CBDC in the country. The CBE will also explore the possibility of issuing digital Lilangeni to complement the country’s banknotes and coins, the dominant forms of payment among the nation of 1.2 million people.

The relationship between the bank and Munich, Germany-based G+D extends back to a time before cryptocurrencies were a significant part of the fintech conversation. G+D Currency Technology CEO Dr. Wolfram Seidemann highlighted the “long history of trusted collaboration” – of more than 40 years – between the Central Bank of Eswatini and Giesecke+Devrient. “The Kingdom of Eswatini is among the first African countries to take the step towards a retail CBDC and we are honored to support this journey towards digital public currency with our expertise,” Seidemann said.


Photo by Garrett Morrow