Thought Leadership

4 Reasons Why Credit Unions are Top Fintech Adopters

4 Reasons Why Credit Unions are Top Fintech Adopters
By Julie Muhn (@julieschicktanz) Posted on
Categories: List series, Thought Leadership

Credit unions are entering a new era, fueled by a combination of necessity, opportunity, and partnership. As the pace of the digital world accelerates, these community-focused organizations have increased their willingness to lean in and adopt new technologies. They are no longer simply seeking to compete with banks, but they are instead seeking to deliver the personalized, community-driven service that has always differentiated them. New fintech partnerships are helping credit unions modernize operations, meet rising member expectations, and stay resilient in a rapidly evolving financial landscape.

This collaborative approach isn’t new to credit unions, rather, it’s part of their DNA. “Credit Unions have always been collaborators,” said Ami Iceman Haueter, Chief Research and Digital Experience Officer at Michigan State University Federal Credit Union. “We’ve had to be creative and scrappy to stay relevant and competitive in a crowded market. Fintech partners are a natural fit for this collaboration. Many allow us to personalize our service or products to our members and create a custom mix of solutions to go all in for our members. That’s what we do best. Having partners that are equally committed to that vision is invaluable. It’s what will carry us forward as an industry allowing us to continue showing up for our communities.”

The environment today is ripe for credit unions to take full advantage of this collaborative mindset. The combination of heightened member expectations, accessible new technologies, and a fintech community eager to partner has created a unique moment of opportunity. Below, we’ve highlighted four key reasons why credit unions have become some of the most active adopters of fintech innovation.

Tech integration is now compulsory

Credit unions now have to engage because involvement in certain technologies has become table stakes in the banking world. Over the past few years, the baseline expectations for banking services have shifted dramatically. Real-time payments, mobile-first experiences, and frictionless, digital onboarding are no longer differentiators, they’re requirements. If credit unions want to remain competitive and retain younger members, they must adopt similar digital tools that big banks and fintechs have. In 2025, falling behind on technology isn’t just a risk to growth; it’s a risk to survival.

More credit union-specific fintechs

The fintech ecosystem has matured immensely since the first bank launched online in 1994. Today, many providers are now creating solutions designed specifically for the unique needs of credit unions. From specialized digital lending platforms to member-centric financial wellness tools, fintechs are recognizing credit unions as an important, underserved market. This tailored approach makes partnerships more attractive and accessible, helping credit unions stay up-to-date on the latest tech trends.

Embedded finance is the ultimate enabling force

Embedded finance has made it easier for credit unions to leverage third-party technologies without needing in-house technical expertise. Gone are the days when integrating new technology required a complete overhaul of a credit union’s core system. Today’s embedded banking models allow credit unions to “plug and play” fintech solutions into their existing infrastructure. Because of this, these smaller players can offer services like buy-now-pay-later, upgrade their digital account opening workflows, or launch a new mobile app with a fresh look. Overall, embedded solutions allow credit unions to deliver tech-forward experiences without the burden of in-house development.

Regulatory clarity has eased pressure

Regulatory clarity and eased regulatory scrutiny has reduced barriers to forming partnerships with fintechs. As regulators have become more familiar with fintech partnerships, clearer guidelines and frameworks have emerged to support innovation in the credit union space. New charters, sandbox programs, and cooperative frameworks help credit unions explore partnerships more confidently. With better guidance in place, credit unions can engage with fintechs without facing the regulatory uncertainty that once made these partnerships seem too risky.

All of these aspects, and more, will be on full display at FinovateSpring, which takes place May 7 through 9 in San Diego.

If you’re attending next month’s event, don’t miss a special session designed exclusively for your credit union. The Credit Union Spotlight: Closed Door Session will take place on Wednesday, May 7, from 3:20 to 4:50, and will offer the opportunity to meet companies that are building technology specifically for the credit union ecosystem. Each company will provide a short introduction, followed by roundtable discussions where you can dive deeper into their solutions. If you’re interested in joining, please email billy.smith@informa.com. Please note that space is limited and subject to approval.

Want to know more about what you can expect at FinovateSpring? Check out our blog content, the event agenda, and don’t forget to register and save $200 when you book by April 18, 2025.

Photo by Jonathan Cooper on Unsplash

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Navigating the Shift: Four Key Financial Policy Changes Under the New Administration

Navigating the Shift: Four Key Financial Policy Changes Under the New Administration
By Julie Muhn (@julieschicktanz) Posted on
Categories: List series, Thought Leadership

Is anyone else having difficulty keeping up with all of the changes that have taken place since the new administration took office last month? Over the course of the last 18 days, sweeping shifts have reshaped regulations, agency leadership, and key financial policies— creating both uncertainty and opportunity for businesses navigating this evolving landscape.

While many of these changes will have broad implications for U.S. citizens and organizations operating in the country, I’ve distilled the most significant updates on the White House’s website impacting financial services. Below, I break down the four most critical developments that banks, fintechs, and other financial institutions need to watch closely.

Imposing a regulatory freeze

On January 20, President Trump signed an executive order to halt new rulemaking and review pending regulations across federal agencies. It also calls for the withdrawal of any rules that have been sent to the Office of the Federal Register but not published yet. The administration plans to use the pause to reassess both existing and proposed regulations so that they align with its policy objectives.

For banks and fintechs, this makes it challenging to prepare for future regulatory requirements. It may impact firms’ compliance timelines and will likely confuse financial services companies’ strategic planning efforts.

Strengthening hold on digital assets

On January 23, President Trump issued an executive order titled “Strengthening American Leadership in Digital Financial Technology.” The order prohibits the establishment of US central bank digital currencies (CBDCs). It also establishes a working group to propose a regulatory framework for digital assets within 180 days and allows individuals and entities to access and use open public blockchain networks.

This may present opportunities for banks and fintechs to engage in the stablecoin economy, especially when it comes to cross-border transactions and digital payments. Additionally, governmental protection of an open blockchain may spark the creation of new blockchain-based products and services.

Removing barriers to AI

Also on January 23, President Trump issued an Executive Order titled Removing Barriers to American Leadership in Artificial Intelligence that aims to enhance the US’s position in AI. The order removes existing AI policies and directives that are considered barriers to innovation. Within 180 days, officials are tasked with creating a plan to sustain and enhance America’s global AI dominance.

This emphasis on reducing regulatory barriers may lead to both banks and third party fintechs adopting AI technologies at a faster rate. However, as AI is a double-edged sword, the relaxed regulatory environment may create uncertainty as organizations wait for new guidelines to develop.

Implementing the DOGE workforce optimization initiative

On February 11, President Trump issued an Executive Order titled Implementing The President’s ‘Department of Government Efficiency’ Workforce Optimization Initiative, which intends to streamline the federal workforce and enhance operational efficiency. Controversially, the order gives Elon Musk and his team direct access to data held at the US Treasury Department. As a result, a coalition of more than a dozen US states is planning to file a lawsuit to block access in order to protect the personal data of US citizens.

By reducing staffing at federal agencies that oversee financial institutions, the order may impact the efficiency and thoroughness of regulatory examinations and compliance enforcement. The instability could also cause uncertainty for banks, disrupting strategic planning and compliance efforts.

Other actions

There are two other actions not yet listed on the White House’s official news release page, but each is significant.

Earlier this week, the Associated Press unveiled that the Trump administration ordered the Consumer Financial Protection Bureau (CFPB) to suspend all of its activities. Finovate Analyst David Penn reported on the details of the situation, including what the CFPB can still do and who may take over the agency if it continues to exist.

Today, the Wall Street Journal exclusively reported that the Trump administration is also considering folding the FDIC into the Treasury Department. Experts cited that this is unlikely to transpire, however, as Congress is unlikely to pass such a measure. “This idea would pose an enormous risk of terrifying Americans about the safety of their deposits and triggering bank runs,” Former Federal Regulator Patricia McCoy told CNN.

Photo by René DeAnda on Unsplash

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3 Fintech Trends You’ll Hear a Lot About in 2025

3 Fintech Trends You’ll Hear a Lot About in 2025
By Julie Muhn (@julieschicktanz) Posted on
Categories: List series, Thought Leadership

With only a few weeks to go until 2025, it is time to take a look at some of the trends we can expect to see more of in the next 12 months. There are a handful of topics that seem to be dominating the conversation in fintech as we wrap up 2024, and here’s what you’ll need to know as we head into 2025.

Crypto

I have to apologize for this one, because I know that many readers don’t want to hear anything about crypto. It does, however, need to be considered.

Why it’s big: After a dip and many volatile few years, crypto is entering a more mature phase. The conversation is no longer just about Bitcoin and speculative trading. Instead, we’re seeing increased institutional adoption and clearer regulatory frameworks emerging across the globe. With this, major players are poised to enter (or re-enter) the crypto space, which positions crypto as no longer a fringe technology, but a part of the financial ecosystem.

What you need to do about it: If you haven’t already, now is the time to educate yourself and your organization about crypto. Go beyond the basics and evaluate how blockchain technology might be relevant to your own operations. Also, stay informed about regulatory changes, as they are sure to change as crypto continues to evolve.

Stablecoins

This technically fits into the crypto category, but it deserves a highlight all on its own because of the potential. Stablecoins are a type of cryptocurrency pegged to a fiat currency or a commodity, such as gold.

Why it’s big: Stablecoins bridge the gap between the volatility of traditional cryptocurrencies and the stability of fiat currencies. They have been successfully used in cross-border payments, remittances, and payroll for global workforces because they enable instant payouts at rates much cheaper than funds sent via traditional banking rails.

What you need to do about it: Organizations operating in payments should investigate the costs and benefits of integrating stablecoins into their offerings. In particular, if your firm services businesses with international clients or cross-border supply chains, you should explore how stablecoin adoption could help service your commercial clients.

Open banking/ Section 1033

For U.S. readers, open banking made its debut in the form of a CFPB ruling in October of this year. Firms with the largest assets have until 2026 to comply, and those with assets between $10 billion and $250 billion have until 2027. There may be benefits to early compliance.

Why it’s big: The new open banking rule shifts data ownership from the financial institution to the individual consumer. This shift creates more opportunities for innovation, improved transparency, and more personalized services. The U.K. and Australia, which are early leaders when it comes to open banking, have already proven that giving consumers control over their own data is beneficial to multiple parties.

What you need to do about it: Even though some firms have until 2027 to prepare, start preparing now, as you may need to invest in infrastructure upgrades such as developing new APIs. Early compliance could give you a competitive edge by offering you time to create new products and services tailored to your customers.

Honorable mentions

Condensing fintech down into three topics does not capture the widespread nature of the industry, so here are some honorable mentions.

Agentic AI
You may notice I did not include AI, which is a notoriously hot topic, among the top three trends. That is because the industry has finally moved beyond talking about AI as the technology to implement, and now considers it as the enabling technology that it is. Agentic AI, however, has its own role to play, especially in wealth management and back office automation. AI that can act independently to make decisions based on customer preferences or operational needs will play a large role in shaping fintech’s future.

BNPL
With Klarna’s IPO taking place in 2025, we can expect to see interest in the BNPL space surge to new heights. However, it won’t reach 2020 levels because questions about regulation and profitability remain, especially as interest rates vacillate. However, BNPL continues to evolve with new players entering the space and existing ones expanding into adjacent markets like subscriptions and services.

Regtech
The ongoing fallout from the Synapse failure has created a renewed focus on regulatory compliance. Banks are rethinking their regtech strategies, while new regtechs are leveraging tools such as large language models and GenAI to meet demand for automated compliance tools and fraud detection solutions.

Real-time payments
The adoption of real-time payment systems has been gaining momentum across the globe, especially since the launch of the Federal Reserve’s FedNow service in 2023. While more businesses and consumers are slowly becoming accustomed to instant transactions, banks have shown hesitancy to send real-time payments.

Pay-by-bank
In many ways, pay-by-bank goes hand-in-hand with open banking, which is fueling the growth in pay-by-bank. Direct, bank-to-bank payments are popular with merchants because of the lower fees and faster settlement times. Consumers, however, may be hesitant to use pay-by-bank unless they receive a monetary incentive at the point of purchase.

Photo by Shutter Speed on Unsplash

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Could a U.S. AI Czar Reshape Global Fintech?

Could a U.S. AI Czar Reshape Global Fintech?
By Julie Muhn (@julieschicktanz) Posted on
Categories: Julie's Column, Thought Leadership

You may not think of the U.S. when it comes to having a czar in a leadership role. However, Axios reported last week that President-elect Trump is considering naming an AI czar that would be responsible for coordinating policy and governmental use of AI. This is notable because, as of now, the U.S. does not have a central agency governing and regulating the use of AI.

If put into power, a U.S. AI czar would potentially be responsible for unifying the country’s AI strategy across government and private sectors. The AI czar would also be charged with creating regulatory clarity and streamlining regulations for AI development in key industries such as fintech, healthcare, and eCommerce. Given the U.S.’s current role in the global economy, an AI czar could play a role in setting global standards for fintech AI regulation.

Benefits

There are some surprising benefits to a potential AI czar taking leadership in the U.S. First, the leader would have the potential to coordinate AI innovation and guide global efforts. This centralized orchestration could accelerate the development of AI-powered fintech solutions like fraud detection, credit scoring, and personalization strategies. Additionally, for both banks and startups, having clear, government-issued guidelines for the use of AI offers many benefits, including increased investor confidence and faster adoption of AI across subsectors. Finally, having an U.S.-led AI strategy could foster cross-border partnerships and may also be able to influence international fintech standards.

Risks

As with many applications of AI, however, there are potential risks and challenges associated with the crowning of an individual as AI czar. First, there is significant potential for favoritism to shape the role. According to Axios, the AI leader will not require Senate consent. Rather, Elon Musk and Vivek Ramaswamy, who Trump has selected to lead the new Department of Government Efficiency (DOGE), will have input into who is selected for the AI czar role. This raises concerns over potential favoritism and bias. Regardless of who is placed in the potential role or how they are appointed, there are also risks that the use of AI will end up over-regulated and that centralizing control of AI usage could stifle fintech innovation across the globe.

Global impact

U.S. policies created under an AI czar might intensify competition with other countries in the AI-arms race. Specifically, the role may help the U.S. compete with China, which has heavily invested in AI. Creating an AI czar could help the U.S. catch up with China by fostering rapid advancements in AI applications in fintech and related fields. In addition to clarifying regulation around the use of AI, the appointed person could help by coordinating research, funding, and partnerships at a national level. This streamlined approach might also encourage collaboration among U.S. fintech companies, making them more competitive in global markets.

What’s next?

Regardless of what happens (or doesn’t happen) with the AI role, both banks and fintechs should pay close attention while monitoring any U.S. AI policy changes. This applies to both firms that are creating their own AI-driven solutions in-house, as well as to those that leverage AI-driven solutions from third party providers. Everyone is in the AI game– whether they think they are or not– and the decisions made by policymakers will shape the rules of that game.

Photo by Marek Pavlík on Unsplash

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My Thoughts on the Dopamine Rush of Money20/20

My Thoughts on the Dopamine Rush of Money20/20
By Julie Muhn (@julieschicktanz) Posted on
Categories: Julie's Column, Thought Leadership

74 hours, 52,012 steps, 6 cups of coffee, 8 selfies, and one unforgettable experience.

I am, of course, talking about Money20/20, the mega fintech and banking event that has been taking place in Las Vegas since 2012. With over 10,000 attendees and 300+ vendors, this year’s U.S. event was just as brilliant as in years past.

Themes

Money20/20 is a choose your own adventure type of show, with six stages and two podcast recording studios that each host a range of rotating content throughout the course of four days. Given the wide variety of content available, it was hard to see everything. However, there are three major themes that stand out as highlights: open banking, AI, and the evolution of the payments experience.

Open banking

Open banking– specifically the recently released Section 1033 of the Dodd-Frank Wall Street Reform and Consumer Protection Act– was one of the hottest topics of the show. The majority of people on the networking floor I spoke with had not read the entire, 594-page ruling. However, everyone seemed to agree that the scope of 1033 extends far beyond simple account switching capabilities. Panel discussions surrounding the rule also tended to agree that the purpose of the rule is data ownership, and not necessarily data portability.

AI

The topic of AI pulsed throughout almost all on-stage conversations, and was very visible in sponsor pitches on the exhibit hall floor. Money20/20 even featured its own AI bot named Aiana who interacted with the MC on one particular stage. At times, Aiana’s conversation with the MC seemed to be quite coherent and relevant, but the bot occasionally missed the mark.

Perhaps the thing about the AI discussions that surprised me the most was that it was rarely the main feature of a discussion. Instead, conversations tended to pose AI more as a technological enhancement to current offerings, rather than featuring it as the main technology that firms should focus on. This shift gives me some hope that we have moved past talking about the hype of AI and into thinking of it as an enabling technology.

Payments

Payments was a huge focus for multiple on-stage discussions at the show. Among the hottest topics were cross-border payments, stablecoins, and instant payments. What was missing from many conversations that I saw in this realm, however, were discussions of the impact of fraud and regulation. I think this may have been because many speakers on stage represented larger firms or fintechs in the payments space who wanted to get a more positive message across without bringing up the topic of risk.

AI Adoption Index

In addition to these on-stage themes, I was able to review data published in Money2020’s very first AI Adoption Index report, All in on AI: Financial Services Adoption Index 2024. Produced in conjunction with Acrew Capital, the index surveys 221 leading financial institutions and combines that with data about all publicly announced AI initiatives since the start of 2023. Here are some of the top highlights:

  • 76% of companies indicated they have announced an AI initiative
  • 46% of companies have announced GenAI initiatives
  • Out of all initiatives, 57% are put in place to generate revenue, while 43% aim to reduce costs
  • Public companies announced 40% more initiatives compared to private companies
  • Block, Intuit, JP Morgan, Chime, and Stripe account for 15% of the total AI initiatives
  • 51% of companies surveyed have built AI into their core customer-facing product. This figure does not include AI usage in a CRM setting.

Conversations

As always, the highlight of the event was the people. After working in this space for 15 years, I’ve found a diverse network that fosters community and works to build each other up. During last week’s event, I met Finnovator Founder Michelle Beyo, who discussed the benefits of personal data ownership; caught up with Sam Maule, who talked about the downsides of pay-by-bank (and was forced into yet another conversation about Walmart); Tiffani Montez, who explained why open banking is far superior to ye olde account aggregation; as well as multiple others who added depth and color to the topics being discussed.

Experience highlights

Money20/20 is now part of a newly launched Informa division called Informa Festivals, and the conference fits this description quite nicely. There are multiple elements of the conference that are all about the experience. And while not all of them are officially sanctioned by Money20/20, each element comes together to craft an amazing conference experience.

Throughout the event venue there were multiple photo opportunities, including a talking selfie wall that lit up, greeted conference goers, and invited them to get their picture taken. Then there was the connection wall, where attendees could scan their badges in conjunction with others, see their names projected onto a wall, and receive a Money20/20 branded coin that they could use to exchange in a merchandise store. There was also a video studio where the conference recorded a video of attendees in front of an animated “honey wall,” complete with a live beekeeper who danced at the end (yes, you kind of had to be there for that one).

Outside of the event, I enjoyed a morning of yoga sponsored by Mesa, Visa, and JP Morgan; a women in fintech happy hour event (complete with a Dolly Pardon impersonator) sponsored by Alloy; and a Halloween-themed happy hour with costumes and Beetlejuice selfies sponsored by SentiLink. Thanks to everyone for putting on such great events, and a huge thank you to Money20/20 for hosting me!

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Donald Trump, Kamala Harris, and the Future of Fintech

Donald Trump, Kamala Harris, and the Future of Fintech
By David Penn Posted on
Categories: David's column, Thought Leadership

Which presidential candidate will be better for fintech over the next four years?

Of all the issues roiling the presidential campaign in 2024, it is safe to say that the future of fintech is not among the top two or three. Nevertheless, it is also safe to say that the fintech industry under a Trump administration will face different challenges and opportunities than it would under a Harris administration.

Let’s first look at how the policies of Republican candidate Donald Trump might impact fintech and financial services more broadly.

“The Crypto President”

Whether or not “they” are calling Donald Trump “The Crypto President,” the man who once called Bitcoin “a scam” has since had a change of heart when it comes to cryptocurrencies.

The now-famous quote — “You know, they call me the crypto President …” — comes from an ad the former president ran in August marketing his fourth series of non-fungible token (NFT) digital trading cards. Earlier this year, Trump suggested creating a “strategic national bitcoin stockpile” with the goal of ensuring that America is the “crypto capital of the planet.”

While not prominently noted on the Trump campaign’s website, the Republican party platform with regards to digital assets includes a reference to the opposing party’s “unlawful and unAmerican Crypto crackdown” on the one hand and opposition to “the creation of a Central Bank Digital Currency” on the other. The party, whose positions are likely identical to those of the former commander-in-chief, also pledges to defend the right of American citizens to mine Bitcoin and to self-custody of their digital assets.

Republican re-deregulation

The idea of a Republican president embracing deregulation in general has been baked into voter perceptions of the party since the 1980s, at least. And as Jamie Dimon, Chair and CEO of JPMorgan Chase, rails against regulators (“if you’re in a knife fight you better damn well bring a knife,” he recently told attendees at the American Bankers Association Convention), the question is whether the Trump administration is likely to supply Mr. Dimon with the silverware he seeks.

Looking again to the RNC platform, the most specific reference to deregulation is a pledge to “reinstate President Trump’s Deregulation Policies” as part of the former president’s plan to “Cut Costly and Burdensome Regulations.” If past is prologue, then Trump’s signing of the Economic Growth, Regulatory Relief, and Consumer Protection Act in 2018 could provide some clues. Here, we find initiatives to expand access to mortgage credit, incentivize capital formation, and provide additional protections for student borrowers.

Do tax cuts + tariffs = inflation?

Aside from tax cuts, the most noteworthy element of Trump’s economic plan is his embrace of tariffs on goods manufactured outside of the United States. In fact, the former president has gone so far as to suggest that the income tax be eliminated in favor of his new, tariff-based approach to funding government operations.

And while this is extremely unlikely, the combination of Trump’s tax cut proposals and his enthusiastic attitude toward tariffs could ironically pave the way for an economy that is more vulnerable to inflation. This could lead, ultimately, to higher interest rates and tighter monetary policy compared to where the American economy is at the end of 2024.

You don’t have to be a long-time, fintech veteran to remember the devastating impact that higher borrowing costs can have on the startup community — or its financiers. And it is hard not to fear that a “double-dip” resumption of these conditions could leave startups and their backers in an even more constrained and risk-averse position than they have been this year.

Now let’s look at how the policies of Democratic candidate Kamala Harris and how they might impact the fintech industry.

From big banks to junk fees

A story in today’s Washington Post highlights Vice President Kamala Harris’s tenure as California attorney general and her role in strengthening a “multibillion dollar mortgage settlement” with major banks in the wake of the Great Financial Crisis. Not only is this a significant component of Harris’s resume, it is also a tale she eagerly tells while on the campaign trail.

It is worth noting that, for all the fighting words, most observers expect the Vice President to be more business-friendly than the notoriously pro-labor current President. Nevertheless, it is easy to see a Democratic administration looking to fortify and even extend a range of consumer protections in financial services.

That said, the emphasis from the campaign is less about bashing the big banks and more about addressing the smaller annoyances of everyday consumer life. Under the banner of ‘Lower costs by protecting consumers from fees and fraud,’ for example, the Harris campaign pledges to ban junk fees across the board and make it easier to cancel unwanted subscriptions.

Economies of opportunity

The Harris campaign has touted its concept of an “Opportunity Economy,” in which the federal government plays an active role in helping individuals, families, small businesses, and communities maximize their ability to thrive in a capitalist economy. This includes launching a small business expansion fund that leverages low- or zero-interest loans to help entrepreneurs grow their businesses and create jobs. This “Opportunity Economy” also mandates that the federal government commit to allocating a third of its contracts to small businesses, reducing the number of excessive occupational licensing requirements, and helping small businesses cut bureaucratic red tape and file taxes more easily.”

The Vice President’s plan does target startups specifically, setting a goal of 25 million new business applications over the next four years, and a tenfold expansion of the startup expense deduction from $5,000 to $50,000. Additionally, Harris’s campaign calls for an “America Forward” tax credit designed to incentivize investment and job creation in “key strategic industries” as well as “scaling up and making permanent” the National Artificial Intelligence Research Resource. The latter is a shared research infrastructure that provides startups and researchers with access to computing power, data, and analytics tools to support innovation in AI.

Housing and the “sandwich generation”

Two areas of the Vice President’s agenda — the pledge to build more housing and the goal of making both day care and elder care easier and more affordable for caregivers — could have interesting impacts on financial services and fintech. The former, which includes a plan to build three million additional homes and provide $25,000 in down payment assistance, could send a jolt through the financial services industry that would impact bankers, lenders, and mortgagetechs alike. The campaign is also championing tax credits to encourage homebuilders to build affordable homes and a Neighborhood Homes Tax Credit, which supports “investment in homes that would otherwise be too costly or difficult to develop or rehabilitate.”

The latter proposal — to ease the financial burden of Americans who are caring for both young children and elder parents — does not make a prominent appearance in the Harris campaign’s website. But those who have heard the Vice President speak in recent weeks are familiar with the challenge, which she describes as the fate of the “sandwich generation.” The Harris campaign has suggested a number of remedies — from Medicare expansion to boosting the pay of homecare workers. What is interesting from a fintech perspective is the idea that resources devoted to eldercare in particular could draw attention to the work of fintech innovators from Golden, to Eversafe, to Bereev that specialize in providing financial services to seniors and those who are caring for them.

Many of these plans from the Harris campaign will require the approval of a Congress that could easily remain split between the two parties. While that may limit the scope of even the successful initiatives, it would provide the kind of balance (or, if you prefer, gridlock) that has often accompanied strong economies. And that, in itself, would be a good thing not a bad thing for fintech and financial services.

Photo by Element5 Digital

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How the CFPB’s 1033 Final Rule Differs from the Initial Proposal

How the CFPB’s 1033 Final Rule Differs from the Initial Proposal
By Julie Muhn (@julieschicktanz) Posted on
Categories: Daily news, Thought Leadership

Today is a day the U.S. financial services community has been waiting for for at least a year– the Consumer Financial Protection Bureau (CFPB) issued its final 1033 rule making. The new rule, issued in the form of a 594-page document, aims to enhance consumers’ rights, privacy, and security over their own personal financial data.

In order to accomplish this, the CFPB is requiring financial institutions, credit card issuers, and third-party fintech providers to make consumers’ personal financial data available to transfer to another provider for free. As a result, consumers will be able to add or switch providers in order to access better rates, receive better terms, and find services that best suit their needs. The CFPB states that the rule promotes competition and consumer choice, and will ultimately help improve customer service.

“Too many Americans are stuck in financial products with lousy rates and service,” said CFPB Director Rohit Chopra. “Today’s action will give people more power to get better rates and service on bank accounts, credit cards, and more.”

Today’s rule comes about a year after the CFPB issued a much shorter, 29-page document that proposed the change. So, aside from the document length, how does last year’s proposal differ from this year’s official ruling? Here are a aspects to note.

As you may expect the final ruling provides a much more comprehensive and detailed explanation of the CFPB’s approach to regulating consumer access to financial data. The new document offers the rationale behind the rule, defines key terms, specifies requirements for data providers and third parties, and analyzes the rule’s potential impact on the market. Here are some specific differences between the proposed rule-making and today’s official rule.

Transitioning away from screen scraping

The final rule-making discusses the issues of screen scraping and emphasizes the aim to promote safer and more standardized methods to access data via developer interfaces.

Liability considerations

Today’s rule touches on the liability that stems from data sharing and explains the CFPB’s approach to addressing the liability with regulations and industry standards.

Interaction with other laws

The final rule includes a discussion on how it interacts with other existing laws, such as the Fair Credit Reporting Act (FCRA) and the Gramm-Leach-Bliley Act (GLBA).

CFPB oversight and enforcement

The rule released today includes the CFPB’s plans for overseeing and enforcing the rule’s requirements, including details on supervising third parties and addressing consumer complaints.

Scope of data coverage

The final rule offers a detailed look at the types of data covered by the rule, including discussions about specific data fields and potential exclusions.

Definition of consumer

Today’s rule specifically defines what constitutes a consumer for the purposes of the rule. It also offers explanations about why it includes trusts established for tax or estate planning purposes in its definition of consumers.

Requirements for developer interfaces

The final rule lays out specific requirements that data providers must adhere to when it comes to the performance, security, and functionality of their developer interfaces.

Prohibition on fees

Today’s rule offers an explanation on why it is prohibited to charge fees to access data.

Authorization and revocation procedures

The final rule details how consumers can authorize and revoke third-party access. It also discusses what organizations must put into their authorization disclosures, and details the consumer notification process.

Third-party obligations

Today’s final rule details obligations for third parties that access consumer data, including limitations on data collection, use, and retention, as well as requirements for data accuracy and security.

Impact analysis

The final rule analyzes the potential benefits and costs of the rule for various stakeholders, including data providers, third parties, and consumers.

Photo by Gratisography

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What Stripe’s Purchase of Bridge Means for Stablecoins in the U.S.

What Stripe’s Purchase of Bridge Means for Stablecoins in the U.S.
By Julie Muhn (@julieschicktanz) Posted on
Categories: Julie's Column, Thought Leadership

After rumors swirled over the weekend, we now know that it is official: payments processing company Stripe has acquired stablecoin platform Bridge for $1.1 billion.

For Stripe, which was valued at $70 billion earlier this year, the Bridge deal marks its largest acquisition since it was founded in 2010.

Bridge was founded in 2022 to serve as an alternative payment method to compete with SWIFT and credit cards. The company’s technology allows businesses to move, store, and accept stablecoins using just a few lines of code. Companies can also leverage Bridge’s Issuance APIs to issue their own stablecoin and accept USD, EUR, USDC, USDT or any other stablecoin. After integration has taken place, companies can move money near-instantly and at a low cost around the globe.

“As we’ve gotten to know the Stripe team, it’s become clear that we both share a vision for what’s possible with stablecoins and an excitement around the opportunity to create and build this future,” said Bridge Co-Founder Zach Abrams in a LinkedIn post. “Stripe operates globally and understands better than almost anyone the problems created by our existing localized payment systems. Our teams share an excitement about stablecoins and vision for how to maximize their impact. Together, we’ll be able to solve bigger problems, support more developers, and help more consumers and businesses all across the world.”

Stripe processed $1 trillion in payment volume in 2023, a metric that places the fintech among the top payment processors in the U.S. With this influence, there are a few implications that Stripe’s Bridge acquisition holds for the U.S. stablecoin market.

Increased stablecoin adoption

Once it integrates Bridge’s technology, Stripe will be able to offer instant, low-cost settlements through stablecoins. Creating a low-cost alternative to traditional payments will make stablecoins more attractive for businesses and could lead to wider adoption in mainstream payment systems.

Cross-border payments expansion

The Bridge acquisition may enable Stripe to enhance its global payments infrastructure. This will place stablecoins as a go-to method for faster, cheaper cross-border transactions. In today’s landscape, where large, traditional players are developing new tools for cross-border payments, many still face high fees and longer settlement times. Stripe’s usage of stablecoins will help it circumvent many of those issues.

More competition

Stripe’s entry into the stablecoin space will increase competition among fintechs offering stablecoin-based payment services. The introduction of Stripe’s real-time, cross-border payment service may pressure other companies to create new offerings or improve their existing products to keep up with Stripe’s client base and new resources brought on by today’s acquisition.

Regulatory focus

As Stripe begins to use stablecoins in more traditionally regulated financial environments, it may gain the attention of U.S. regulators. This increased attention toward the stablecoin space may prompt regulators to increase enforcement efforts and could even lead to them creating clearer guidelines around stablecoin use.

Stripe’s acquisition of Bridge will position it as a key player in the stablecoin space. With Stripe’s long-standing payment processing infrastructure and global reach, once Stripe integrates Bridge’s stablecoin technology, it is poised to accelerate stablecoin adoption across mainstream payment systems.

Photo by Scott Webb

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How Banks Can Overcome 10 Challenges with FedNow Payment Sending and Acceptance

How Banks Can Overcome 10 Challenges with FedNow Payment Sending and Acceptance
By Julie Muhn (@julieschicktanz) Posted on
Categories: List series, Thought Leadership

FedNow, the U.S. Federal Reserve’s instant payment service went live in July of 2023. Now, 15 months later, adoption rates have been unpredictably slow, especially when it comes to banks that are able to send FedNow payments.

Before considering the challenges behind sending and receiving FedNow payments, here’s a look at some of the data behind adoption rates:

  • Only around 900 financial institutions have connected to the FedNow network, a fraction of the 8,000 firms the Fed stated as its goal.
  • Close to 60% of the financial institutions on board with FedNow can receive payments, while only 40% of firms have signed up to send payments.
  • Banks connected to the FedNow network range in size from under $500 million to more than $3 trillion in assets.
  • Of the FedNow participants, 78% are community banks and credit unions.

There are a handful of reasons why firms might be hesitant to participate in FedNow. The service faces competition with The Clearing House’s RTP platform, which was launched well before FedNow went live. Additionally, banks may be holding back because of the fees that come with participating in FedNow. Banks must pay $25 per month per routing transit number to use the service, plus a $0.045 per credit transfer fee charged to the sender and a $0.01 per RFP message, charged to the requestor. The Fed also charges a liquidity management fee of $1 per transfer.

Another reason firms may be reluctant to join FedNow is that the new payment rail comes with a set of challenges for both sending and receiving payment. Below, I’ve outlined five challenges financial institutions face for accepting FedNow payments, and five challenges they face when receiving FedNow payments, along with strategies to overcome each obstacle.

Challenges in accepting FedNow payments

1. Transaction validation in real time
Firms may have difficulty validating incoming payments instantly, especially considering the need to check for insufficient funds and fraud, plus ensure compliance, all in real time.

To combat this, firms can implement automated validation systems to check the accuracy, authenticity, and compliance of payment transactions in real time. They can also use AI tools for fraud detection to help banks validate transactions without human intervention. Additionally, they should enhance their AML compliance systems to conduct rapid checks.

2. Managing customer disputes
Customer disputes are always a headache when facilitating payments. And with instant payments, customer disputes can be even more of a challenge. That’s because instant payments reduce the time that dispute resolution can take place, since the funds are transferred immediately.

Banks should create dedicated customer service channels and clearly communicate the dispute resolution process to consumers. Additionally, banks should create robust communication procedures with other banks in the FedNow network in order to resolve reversals and other issues quickly.

3. Handling a high volume of payments
If the adoption of FedNow grows, banks will need to process higher volumes of payments as more customers use the new payment rail. This increase could strain legacy systems– especially if they are not optimized for 24/7 processing at high volumes– and ultimately lead to payment delays.

To overcome this, banks should scale their payment processing infrastructure by adopting cloud solutions and ensuring they have sufficient bandwidth to handle high transaction volumes, especially during peak times.

4. Ensuring compliance in real time
Just as they do with ACH payments, banks need to ensure they are complying with regulatory requirements, including KYC, AML, and other regulations. This is an additional challenge with FedNow payments, since the compliance checks and documentation need to be made in real time.

Banks can leverage automation for compliance checks and integrate real-time monitoring tools into their operations to ensure that incoming payments are compliant without delaying the transaction. As with all compliance training, firms should ensure that their compliance officers’ training is up-to-date. Fortunately, there are multiple regtech solutions, including ComplyAdvantage, Trulioo, and Fenergo, available to help.

5. Creating a seamless user experience
In today’s digital age, consumers are not only used to receiving things instantly, they expect it. With instant payments as the standard, any delays or issues in receiving funds could create a poor user experience and tarnish the bank’s brand.

To ensure the best user experience, banks should first invest in a user-friendly interface. Transparent and timely communication is also key. Firms should offer real-time notifications and ensure that customers have easy access to their transaction history.

Challenges in sending FedNow payments

1. Ensuring adequate liquidity
With the recent increased scrutiny on adequate liquidity, it is essential that banks ensure they have enough funds on hand. With instant payments, banks must have sufficient liquidity available at all times, even during weekends and non-business hours.

To overcome this, firms can implement real-time liquidity monitoring systems and use the Federal Reserve’s liquidity management services. Banks should also establish internal controls to maintain and managing their liquidity reserves effectively.

2. Maintaining 24/7 availability
This may be one of the biggest headaches for banks looking to send FedNow payments. Because FedNow operates 24/7, banks need to ensure they have adequate infrastructure and staffing to support continuous operations. This can be a particular headache for smaller institutions, which lack resources to support such uptime.

To keep up with availability requirements, banks can adopt automated processing systems, use cloud-based solutions to keep their operations scalable, and partner with third-party vendors who offer 24/7 payment support. Additionally, firms should conduct regular system maintenance during non-peak hours to ensure they are not disrupting operations.

3. Ensuring fraud and security protection
Just as when receiving instant payments, accepting instant payments does not leave banks much time to identify and stop fraudulent transactions. This increases the risk for loss.

Banks can add a layer of protection by deploying real-time fraud monitoring systems to detect suspicious activities using AI and machine learning. Also, firms can implement advanced consumer authentication methods and mandate ongoing fraud prevention training for staff to further mitigate risks.

4. Managing customer payment errors
With instant payments, there is not much time to correct mistakes. When consumers fat-finger the payment amount or send the funds to the wrong recipient, they lose the opportunity to correct errors. This could not only create customer dissatisfaction, but also lead to financial losses.

Fortunately, there are ways to mitigate such mistakes. Banks can add confirmation steps into the user interface that require users to verify payment details before the transaction is sent for processing. It is equally as important to educate customers about the finality of real-time payments and provide them with a clear process for dealing with errors.

5. Creating interoperability with other payment networks
As with other payment rails, banks need to ensure their systems are compatible across other systems. Banks should create a system that is not only compatible with FedNow, but also with other real-time payment systems, including The Clearing House’s RTP.

To ensure compatibility, banks can invest in unified payment platforms that integrate multiple payment rails. Additionally, firms may find it helpful to participate in industry-standard development efforts to help shape the conversation around compatibility and functionality.

Photo by David Clarke on Unsplash

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Which Aspect of VC Fintech Funding is Rising?

Which Aspect of VC Fintech Funding is Rising?
By Julie Muhn (@julieschicktanz) Posted on
Categories: Report series, Thought Leadership

We all know that the VC investment scene is nothing like it was in 2021 and early 2022. With Q3 of 2024 behind us, we now know that fintech is still experiencing a funding downturn. In fact, both deal numbers and funding totals are down from Q2 of this year, with 179 fewer deals and $2.4 billion less in funding volume.

While the drop is sobering, however, there are a few bright lights in recent funding data that may signal the potential start of a positive turnaround. I took a look at CB Insights’ recent State of Venture Q3 ’24 Report, and here are my major takeaways.

Areas of micro growth

As mentioned previously, there are a few aspects of CB Insights’ recent data that offer signs of potential recovery:

Deal size
The drop in the average size is leveling off. So far in 2024, the average deal size is currently $12.7 million, and compared the 2023 average size of $13.2 million, deal size falls around $500,000 short. This is much smaller than the $3.2 million drop that took place from 2022 to 2023, and looks quite favorable when compared to the $11.6 million drop from 2021 to 2022.

Even better news is that the median deal size has increased for the first time since 2020. Thus far in 2024, the median deal size has increased by $1 million. This comes after the median deal size dropped by $700,000 from 2022 to 2023 and decreased by the same amount from 2021 to 2022.

Resilience in early-stage investment
The data regarding deal stage distribution shows that 71% of deals are still going to early-stage companies. This suggests that investors remain optimistic about long-term innovation in fintech, even if they are currently more conservative with growth-stage investments. Investors’ focus on early-stage companies could signal that they are planting the seeds for future growth, and may be anticipating a recovery in the fintech sector.

Areas of concern

There are, of course, still some less positive aspects of the Q3 investment data, notably, M&A activity and unicorn valuations.

M&A environment

The data indicates that interest in acquisitions is dropping. In the third quarter of this year, we saw 146 exits made via M&A. While this is an increase of six acquisitions when compared to the same quarter last year, it is down from both the first and second quarters of 2024, which were 161 and 159, respectively.

Increased M&A activity often suggests that the market is stabilizing, so the decrease suggests that investors are either still concerned about market conditions or are holding out for lower interest rates.

New unicorns

The number of new unicorns has dropped. In the third quarter of 2024, there were just two newly minted unicorns. This level is equal to what we saw in the first quarter of last year. The number of new unicorns has dropped from three in the second quarter of last year and from seven in the first quarter of this year.

Is this the bottom?

Looking at the data, it would appear that we are pretty close to the bottom of the fintech funding slump. And while I said that last year at about this time, this year, we have small signals to back it up. Specifically, the first increase in the median deal size since 2020 is quite encouraging and may indicate the potential for increased investor appetites.

Photo by Mikhail Nilov

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Are You Ready for Agentic AI?

Are You Ready for Agentic AI?
By Julie Muhn (@julieschicktanz) Posted on
Categories: Julie's Column, Thought Leadership

You’ve seen the hype around Generative AI (GenAI). And perhaps you even have an AI strategy in place at your organization. But because the development of AI moves faster than any enabling technology we’ve seen in banking in the past, it’s important to think ahead to the next iteration. In this case, the next evolution of GenAI is Agentic AI.

Agentic AI, also known as autonomous AI, refers to AI that can make its own decisions, form a plan, act on its own, and learn from its mistakes to achieve specified goals. Agentic AI can take a complex request and break it down into simple, achievable goals to solve complex problems.

Agentic AI has numerous possibilities for use in financial services, including:

Create a highly personalized customer experience

Agentic AI can automate routine interactions, allowing firms to launch chatbots or virtual assistants that can autonomously handle customer questions, suggest financial products based on specific preferences, and even analyze customer behavior to predict their needs.

Some of this is currently possible with GenAI, but Agentic AI will be able to handle even more complex tasks and make autonomous decisions without human intervention. Agentic AI customer service bots will also be proactive, and will be able to anticipate customer needs based on real-time data and past behaviors.

Offer autonomous roboadvisory with algorithmic trading

Roboadvisors have been popular in fintech since 2015, but Agentic AI will make it possible for firms to autonomously manage investment portfolios by analyzing market trends, risk profiles, and financial goals. The new enabling technology could also become more intelligent, providing financial institutions with scalable advisory services that make investment decisions in real time without human intervention.

Agentic AI will be able to execute algorithmic trades in real time and without human intervention by autonomously making buy or sell decisions based on market conditions, financial models, and pre-set objectives. The technology will also proactively adjust portfolios based on market trends, economic forecasts, and client life changes, continuously aligning investments with a client’s long-term goals.

Power fraud detection and risk management

While GenAI can continuously monitor transactions to detect anomalies and identify fraudulent patterns, Agentic AI can instantly flag suspicious activities, alert relevant parties, and even block transactions. This offers financial institutions an effective way to reduce fraud risks and improve compliance with regulatory requirements.

Credit scoring and underwriting

Agentic AI can autonomously assess creditworthiness by analyzing vast amounts of structured and unstructured data, such as transaction histories, social media activity, and economic conditions. The enabling technology will be able to independently decide whether to approve loans or credit lines in real-time, based on pre-determined parameters such as risk tolerance and regulatory requirements.

Compliance

With Agentic AI, firms will be able to autonomously monitor, detect, and act on compliance violations in real time. The technology will be able to autonomously make decisions– such as freezing an account or flagging a transaction– and take corrective actions. Also, as regulations change, it can adjust to rules without human intervention.

Back-office automation

Back-office automation is something that banks have been leveraging for a long time now. However, Agentic AI will be able to automate back-office functions like settlement processing, reconciliation, and financial reporting without human intervention and in real-time. Additionally, because Agentic AI can handle, complex, multi-step processes, it will be able to plan, initiate, and execute a task in a proactive manner.

Real-time risk assessment

To reduce operational risks, Agentic AI can autonomously assess the organization and market in real time. Firms with large, organized datasets may experience the most benefit, as the enabling technology will be able to make the most informed decisions based on large, clean sets of data.

These capabilities may sound equal parts idyllic and dystopian. However, it is difficult to prepare for an Agentic AI-powered future without knowing what role regulation will play. It is likely that regulators in the U.S. will mimic Europe in creating some form of AI regulation, especially for its use in financial services.

No matter what the regulatory future looks like, firms can take a handful of steps to prepare for the adoption of Agentic AI. So whether or not your organization even has an AI policy in place yet, you can start working on these things:

  1. Create a robust data infrastructure
    Because Agentic AI relies on a huge amount of data, banks need to have strong data management systems that collect, store, and process both structured and unstructured data. Simultaneously, it is important that banks adhere to strong security protocols to protect consumers’ sensitive financial data.
  2. Upgrade IT infrastructure and cloud capabilities
    Banks may need to move more of their operations to the cloud to free up computing power and storage facilities, both of which Agentic AI demands. Edge computing may be a solution to help reduce latency for AI applications, such as algorithmic trading, that require quick responses.
  3. Build AI literacy into your culture
    Firms should consider investing in their workforce by offering AI training programs. This will help employees work with AI efficiently and creatively. AI education will also help keep employee AI usage compliant by setting boundaries, maintaining transparency, and ensuring ethical use.
  4. Create an ethics and compliance framework
    Because Agentic AI has the ability to make autonomous decisions, it is essential that those decisions are based on ethical and regulatory compliant standards. Consider creating an AI ethics committee that is able to monitor and oversee AI decision-making. The committee can continuously ensure that the AI usage is not biased and will not harm customers, employees, or the organization.
  5. Foster bank-fintech partnerships
    If not doing so already, banks should consider partnering with fintechs and AI technology providers to accelerate the adoption of Agentic AI. By collaboarting with third parties, banks can benefit from AI systems that leverage a broader ecosystem of services.
  6. Begin using a different form of AI
    To prepare for the future of AI, one of the best things firms can do is to begin piloting AI in targeted, high-impact areas such as customer service or portfolio management.

Photo by cottonbro studio

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5 Things Banks Should Know about the FDIC’s Recordkeeping Requirements Rule

5 Things Banks Should Know about the FDIC’s Recordkeeping Requirements Rule
By Julie Muhn (@julieschicktanz) Posted on
Categories: List series, Thought Leadership

You’ve likely been following the fallout from Synapse’s bankruptcy earlier this year. BaaS provider Synapse filed for Chapter 11 bankruptcy in April, leaving its clients, including Evolve Bank & Trust and multiple others, unable to verify and manage funds. In all, around $85 million in consumer funds are missing due to discrepancies in Synapse’s records.

Adding to the confusion, the dispute is ongoing in court, and because Synapse is a fintech and is thus unregulated, regulatory bodies are unable to protect consumers, many of whom are still missing their funds.

As a result of this nightmare, the FDIC has advanced a notice of proposed rulemaking for what it is calling Requirements for Custodial Deposit Accounts with Transactional Features and Prompt Payment of Deposit Insurance to Depositors. The regulatory body is currently taking public comment on the rule.

As it currently stands, the rule applies to bank accounts that fit into three categories:

  • The account is established for the benefit of beneficial owners
  • The account holds commingled deposits of multiple beneficial owners
  • A beneficial owner may authorize or direct a transfer through the account holder from the account to a party other than the account holder or beneficial owner

Here are five things banks with accounts that fit these categories should know about potential implications the rule may have on them.

Strengthened recordkeeping requirements

Advanced recordkeeping should already be part of a bank’s routine. However, the proposed rule is specific in its requirements, stipulating that banks working with non-bank entities (as in a BaaS partnership) must maintain accurate records that identify the beneficial owners of custodial deposit accounts that are held on behalf of consumers, which is typical in a BaaS agreement. Maintaining records of custodial accounts will help regulators ensure that deposit insurance can be quickly and accurately provided in the event of a bank failure.

Continuous third-party records access

The proposed rule states that if banks rely on non-bank companies to manage custodial deposits and their records, the bank must have continuous, direct access to records held at the third party organization. This requirement aims to prevent disruptions to operations, as what we saw in the Synapse bankruptcy case earlier this year. Ultimately, if banks have transparent access to third party records, they can help customers maintain access to their funds.

Annual compliance and validation

Under the new rule, FDIC-insured, BaaS-enabled banks will be required to conduct an annual, independent validation to verify that their third party partners are maintaining accurate deposit records. Banks will send the records, which must be accurate and compliant with the FDIC’s standards, to the FDIC and to the bank’s primary federal regulator. The purpose of this stipulation is to ensure consumers are able to access their funds without delays and to increase the reliability of custodial funds arrangements.

Consumer protection and transparency

Consumer protection is the underlying reason behind the new proposed rule. A large piece of this provides clarity about FDIC insurance. As such, BaaS-enabled banks will be expected to ensure that their consumers fully understand the coverage and protections of their deposited funds, particularly when dealing with non-bank custodians​.

Heightened money laundering

The document also emphasizes that banks must exercise strengthened internal controls and anti-money laundering (AML) compliance requirements. Notably, the ruling also emphasizes that banks must ensure that their third-party partners do not facilitate financial crimes.

This week’s proposed rulemaking highlights two truths in financial services. First, the additional requirements can potentially add burdens on banks that are already weighed down by multiple reporting responsibilities. Yesterday, Vice Chairman Travis Hill voiced his concern, saying, “I recognize that certain types of pass-through arrangements have become much more complex in recent years, exacerbating the potential risks…” Hill said, however, that he is voting in favor of the proposal, explaining that, “improving recordkeeping and reconciliation practices (1) can reduce the likelihood of another Synapse-like disaster in the event of a third-party failure, and (2) may result in a more orderly resolution in the event the bank fails.”

The second truth today’s proposed rulemaking underscores is that the financial services industry needs a national fintech charter that can monitor, regulate, and enforce third parties that manage and handle consumer funds. Banks have long been subject to strict regulations and reporting requirements. But should banks that have conducted the proper due diligence be held responsible for the actions (or inaction) of their third party partners? It is time for fintechs to step up and share the responsibility.

Photo by Maksym Kaharlytskyi on Unsplash

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