Revolut to Add New Telecom Service

Revolut to Add New Telecom Service
  • Revolut has partnered with 1Global to offer telecom services to its users.
  • Starting this week, Revolut will offer eSIMs to customers in all five membership tiers.
  • Users in Revolut’s Ultra membership tier will benefit from 3GB of data they can use across international borders. Members in other tiers can pay to top up their data.

In an exclusive announcement with CNBC, global financial services innovator Revolut revealed it plans to begin offering telecom services in the U.K. The move, which is made possible via a partnership with 1Global, will make Revolut one of the only fintechs to offer telecom services.

Starting this week, Revolut will begin rolling out eSIMs, which are small, programmable chips embedded directly into a smartphone, tablet, or wearable device. While eSIMs serve the same purpose as a traditional, physical SIM card, the eSIM is permanently embedded into the device and cannot be removed or swapped out.

While the new eSIM service is available to Revolut members under any of the company’s five plans, customers that pay for the Ultra membership tier will receive 3GB of data they can use across the globe, with no roaming charges. The company launched the Ultra membership option last year. For $69.47 (£55) per month, users will benefit from a platinum-plated payment card and “top-of-the-line experiences” such as airport lounge access, up to 10% cashback on travel accommodations, and more.

Users that fall into the other four Revolut membership categories will receive the standard eSIM plan, which allows them to access the Revolut app at any time and top up their Revolut phone plan if they run out of data with their current provider. The company is offering its non-Ultra members 100MB of free data if they sign up before May 1.

Adding telecom services will bolster the company’s robust travel benefit offerings. Revolut’s Premium, Metal, and Ultra subscribers receive cashback on accommodations, global medical insurance, winter sports insurance, fee-free currency exchange, and more. Adding a benefit as essential as communication is a logical next step, and may convince the company’s Standard and Plus members to pay the extra money to level up their memberships.

The London-based company made it clear that the eSIM benefit is about more than just an added travel reward. As Revolut GM of Premium Products Tara Massoudi explained to CNBC, “Our ambition is very much to be the financial super app. This is really in that direction.”

Since the company was founded in 2015 it has received $1.7 billion in funding and has expanded to serve 35+ million personal customers and more than 500,000 business customers.

Interestingly, not many fintechs have made similar moves into the telecom space. India-based credit card fintech Zolve began offering eSIM and SIM services last August in packages ranging from $30 per month to $60 per month.

Photo by Andrey Matveev

American Express Jumps on the Alt-Payments Bandwagon in a Big Way; $300 Million Acquisition of Revolution Money

image_thumb[9]Frankly, I haven’t got my head completely around the latest acquisition in the alt-payments space (and I’m not the only one). I know that it makes my analyst life more interesting, but not sure what it means to the competitive landscape. Scott Loftesness over at Glenbrook Partners has the best analysis I’ve seen (also read the comments).

I’ll break it down here. Revolution Money has two products:

1. RevolutionCard: Alt-payment card for use at the point of sale, both online and in-store.(see inset below from where RevolutionCard logo is right below Visa; full screenshot below). Unique PIN-based card with no account number or name (see below).

2. Revolution MoneyExchange: A person-to-person payment service.

image_thumb[2]Neither product appears to be very large. In the Q&A of the announcement webcast (press release), Revolution Money chairman Ted Leonsis said the company had signed 8,000 customers per day during a 90-day marketing test about a year ago. In total, it registered about 400,000 consumers (note 1). They also said they’d built merchant acceptance to about 1 million locations.  

The company declined to disclose the number of cardholders, but mentioned that each of its dozen marketing partnerships had brought in two or three thousand good cardholders. Leonsis said that given the current credit environment, they elected not to expand the cardholder portfolio, instead “doubling down” on platform features, such as ATM acceptance (note 2). 

But according to traffic figures from Compete, few Revolution Money customers were actively using its services. The P2P service, MoneyExchange, was the most-visited of the company’s three sites with about 20,000 unique visitors last month, but that was down from 70,000 a year ago (during the marketing test). On the other hand, the Revolution Card volume was similar, just under 20,000, but up more than 50% year-over-year (see chart from Compete below).

 Compete: 18 Nov 2009, link

American Express opportunities
On the call (replay here through next week), American Express CEO Kenneth Chenault outlined seven opportunities it would pursue when the transaction closes early next year. Notably absent, person-to-person payments:

1. Reloadable prepaid products for new segments

2. Compete with other alternative payment companies (aka PayPal)

3. Payment products in social media services

4. Mobile payment offerings

5. International markets

6. Offer through banks that issue American Express cards

7. Pin-based debit offerings

During Q&A, Chenault emphasized how the acquisition was all about getting the Revolution Money platform/engine to allow AmEx to do things faster and for a lower cost. There was little talk of RM’s brand, customers, or merchant base. The biggest discussion, during Q&A, was about reloadable prepaid cards.

My take: American Express purchased a platform they hope will allow it to get various new features/products to market faster and at lower costs to help head off total online-POS domination by PayPal. In addition, it acquired a proven team and management duo, and kept the whole works out of the hands of potential competitors such as Discover Card, Barclays, and others. While no one on the outside can understand the assumptions in the make vs. buy analysis, given its track record, American Express should be able profit from this $300 million IT investment. 

Online cards are sprouting new payment options
SeattleLuxe offers ten choices plus a link to pay by check (18 Nov 2009)


1. This is a registered user count, not necessarily a user of the service. Many of the new customers came for the $25 signup bonus or just to kick the tires. There was no cost or obligation to register.
2. On the call, Revolution Money said that 80% of ATMs accept their card.

Revolution Money Adds Facebook App for P2P Payments, Pays $25 Bonus

image As Facebook and other social networks move into various ecommerce activities, payments will take a larger role. There are rumors that Facebook may be developing its own payment capabilities, but that seems outside its core business, so I'm skeptical. 

There are several payment companies already vying for attention at Facebook:

  • PayPal launched a Facebook app in July; it allows users to collect funds from friends or to raise money for a cause (previous coverage here).
  • PayMe is a service that uses the PayPal engine for person-to-person payments (previous coverage here).
  • Chip-In also uses the PayPal engine to gather group donations for a specific goal (previous coverage here ).

imageThe latest on Facebook is Revolution Money, the credit card alternative backed by AOL founder Steve Case. In December, the company launched a Facebook application to support its person-to-person service, MoneyExchange, which is aimed squarely at PayPal's lucrative franchise (screenshot below). Users that sign up on Facebook receive a $25 bonus (through Feb. 29), an offer that is not available on the main MoneyExchange website.

So far, the Facebook is light with only 16 daily users listed today. But as social network users find out how easy it is to settle their debts with friends through the network, we expect a significant volume of funds flowing through the social networks. 

For more information, read our Social Personal Finance report (Online Banking Report #142/143). 

Revolution Money's MoneyExchange App on Facebook