The Finovate Podcast: Greg Palmer Talks AI, Real-Time Payments, Fraud Prevention, and Financial Inclusion

The Finovate Podcast: Greg Palmer Talks AI, Real-Time Payments, Fraud Prevention, and Financial Inclusion

Have you listened to the latest episodes of the Finovate Podcast?

Over the past few weeks, Greg Palmer and the Finovate Podcast have hosted some of the most interesting innovators in fintech. Alan Bekker of eSelf on the future of AI in financial services, The Clearing House’s Jim Colassano on real-time payments, financial inclusion and wealth-building with Rodney Williams of SoLo Funds … these are just a handful of the interviews Greg Palmer and the Finovate Podcast have featured in recent weeks.

Don’t miss another conversation! Join Greg Palmer and his guests on the Finovate Podcast today!


Greg Palmer interviews Alan Bekker, co-founder and CEO of customer engagement innovator, eSelf. The two discuss the role of AI in fintech and financial services, and the future of face to “face” interactions. eSelf won Best of Show in its Finovate debut at FinovateFall 2023. Episode 208.


The rise of real-time payments, especially in the U.S., is creating opportunities and challenges for fintechs and financial services companies alike. Greg Palmer sits down with Jim Colassano, SVP of Product Development and Strategy with The Clearing House, to discuss what institutions need to do in order to take advantage of one of the latest innovations in payments. Episode 207.


Greg Palmer catches up with Jack Spiers, Sales Director at Tink, to discuss the findings of a new report from the Best of Show winning company that details how to enhance affordability assessments with enriched data. Episode 206.


Dr. Adam Lowe, Chief Product & Innovation Officer with CompoSecure, talks with Finovate Podcast host Greg Palmer on how to think about fraud prevention as an asset, and the importance of balancing security and customer experience. Episode 205.


As part of the Finovate Podcast’s commemoration of Black History Month, Greg Palmer and Rodney Williams, co-founder, chairman, and President of SoLo Funds, talked about the challenges of creating wealth-building products for underserved communities. Episode 204.


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A Preview of FinovateEurope: Trends and What to Expect

A Preview of FinovateEurope: Trends and What to Expect

The first Finovate event of the year, FinovateEurope, is set to begin tomorrow. Taking place at the O2 Intercontinental in London, FinovateEurope is a great way to hear discussion on the latest trends and see the newest fintech tools and solutions.

I had the opportunity this month to sit down with podcast host and Finovate VP Greg Palmer to discuss some of the trends we expect to see unfold on stage at FinovateEurope. You can tune into the podcast to hear our conversation, or take a look at some of the sessions and metrics I highlighted during our chat.

What I’m excited about

I’m eager to listen to sessions on generative AI that filter out the hype of what’s really going on and what is actually possible. I’m also curious to listen in on the buy vs. build conversation and to hear from Jillian Godsil, Author and Broadcaster at CoinTelegraph, about the potential of a crypto spring.

Spotlighted sessions

The new Finovate Hot or Not Gameshow takes the idea of what’s hot and what’s not in fintech to gauge what the industry has its sights on. As in years past, we’ll also host the Analyst All Stars and Investors All Stars panels.

Demo company highlights

FinovateEurope 2024 will host 36 demo companies, coming from 15 different countries, on stage this year. Of the 36 demoing, 90% are demoing on the Finovate stage for the first time and 75% are either debuting a new technology or are a new company.

Demo themes

  • Security/ Fraud/ Risk/Authentication/ Compliance: 7 companies
  • Wealth management/ Investing: 6 companies
  • Payments: 4 companies
  • Digital banking: 4 companies

Other demo themes– including lending, sustainability, customer experience, life insurance, pure play generative AI solution, mortgagetech, and financial education– have three companies or fewer.

Tune in to Finovate podcast episode 203 to hear more.

Kevin Dinino of KCD PR Joins the Finovate Podcast

Kevin Dinino of KCD PR Joins the Finovate Podcast

This week on the Finovate Podcast, Finovate VP and podcast host Greg Palmer sat down with fintech strategist, host of the Cyber Insiders Podcast, and owner of PR firm KCD PR, Kevin Dinino.

Dinino is founder and President of KCD PR, one of the top ranked public relations and marketing firms with an emphasis on financial services, fintech, technology, and transportation. He manages the day-to-day business operations for the firm, and leads business development while providing strategic counsel to clients on high profile issues.

Dinino is also host of Cyber Insiders, an iHeartRadio podcast series that features industry leaders involved in the cybersecurity industry.

In his Finovate Podcast interview, Dinino talks with host Greg Palmer about the “wonders and blunders” from 2023. Dinino also shares his ideas about what to expect from the world of fintech and financial services in 2024.

Last year was really quite an eventful year in terms of fintech and banking. Look at the Super Bowl last year to kick of 2023. We had TV commercials with the amazing Larry David in it for FTX and, in the ad, the irony of the campaign was that it was called Don’t Miss Out. And his character was like, ‘Eh, maybe I don’t want to do that’.

So it’s hard not to lump in what happened with crypto in general last year. Various scandals, FTX, and everything that happened with SBF probably being among the bigger ones, for sure. There was plenty on the ‘blunder’ side with that.

Check out Episode 201 of the Finovate Podcast and the rest of the conversation featuring Greg Palmer and Kevin Dinino of KCD PR.


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Finovate Podcast Airs Episode 200!

Finovate Podcast Airs Episode 200!

Just weeks into 2024 and we’re celebrating a major new Finovate milestone: the 200th episode of the Finovate Podcast!

“I can’t believe I’ve now got 200 episodes under my belt!” Finovate VP and Podcast host Greg Palmer shared on X after the 200th episode dropped on Wednesday.

In this most recent show, Greg Palmer shares his four, big-picture takeaways from the Podcast’s first 199 episodes. Through years of conversations with fintech entrepreneurs, veteran analysts, and insightful authors, Palmer has developed a unique perspective on the trends driving innovation in fintech and financial services today.

Be sure to join Greg Palmer for the Finovate Podcast’s historic 200th episode as he reflects on fintech’s journey to the present moment, as well as where fintech is headed in the year (and years) to come.

And while you’re at it, why not browse the podcast archives and hear for yourself what listeners have enjoyed since the first episode of the podcast first dropped back in the fall of 2019.


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The Finovate Podcast: Fintech Funding in 2024; Neurodiversity in Banking

The Finovate Podcast: Fintech Funding in 2024; Neurodiversity in Banking

Start your year with a pair of brand new conversations from the Finovate Podcast!

First, join podcast host and Finovate VP Greg Palmer as he sits down with Tamara Steffens, Managing Director, TR Ventures.

An early stage venture investor with more than 20 years of experience, Steffens shares her insights and perspective on what’s in store for fintech and the funding ecosystem in 2024. Episode 198.


Next, catch up with Greg Palmer as he talks with Denny Howell, Chief Operating Officer with Mahalo Banking.

Mahalo Banking won Best of Show in its Finovate debut at FinovateFall last September. In this conversation, Howell explains why Mahalo emphasized neurodiversity as part of its goal of building inclusive technologies. Episode 199.


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Greg Palmer and the Finovate Podcast: Wrapping Up 2023 and Getting Ready for 2024

Greg Palmer and the Finovate Podcast: Wrapping Up 2023 and Getting Ready for 2024

Join Finovate VP and host of the Finovate Podcast Greg Palmer as he wraps up 2023 and gets us ready for 2024 with a quartet of conversations about the latest trends in fintech and financial services.

From life stories about women and men who became fintech converts, founders, and innovators later in their professional careers to discussions on enabling technologies like Generative AI, the Finovate Podcast is a great place to hear some of the smartest voices in our business talk about what matters most.

Follow Greg on X at @GregPalmer47.


Podcast host Greg Palmer sits down with Barry Kirby and Dave Buerger of Union Credit, winners of the “Best Emerging Technology” category of the 2023 Finovate Awards. EP 197.


Greg Palmer interviews Dhairya Dholiya, Vice President of Growth & Innovation at Celtic Bank, on his transition from innovator to banker. EP 196.


Greg Palmer talks with tech founder, venture investor, and Head of Innovation for Better, Nneka Ukpai, on the lessons learned from a recovering lawyer turned innovator. EP 195.


Host Greg Palmer and Experian VP of Strategy, Global ID and Fraud David Britton discuss Generative AI and fraud – why it’s so scary and what you can do about it. EP 194.


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Greg Palmer, the Finovate Podcast, and the Best of Show Winners from FinovateFall

Greg Palmer, the Finovate Podcast, and the Best of Show Winners from FinovateFall

Join Finovate VP and host of the Finovate Podcast Greg Palmer as he talks with the entrepreneurs whose innovative companies took home top honors at FinovateFall 2023 in New York this year.

From new tools for credit unions members to embedded micro life insurance solutions to strategies to help FIs better engage mortgage-holders, the Finovate Podcast is a great way to keep up with the trends driving fintech today.

Follow Greg on X at @GregPalmer47.


Podcast host Greg Palmer catches up with Rachel Lauren of Debbie (demo video) to talk about consumer debt reduction and the credit union ecosystem. EP 193.


Greg Palmer chats with Alex Matjanec of Wysh (demo video) about micro life insurance, customer retention, and financial inclusion. EP 192.


Greg Palmer sits down with Chase Neinken of Chimney (demo video) to discuss strategies for productively engaging your mortgage-holding customers. EP 190.


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Silicon Valley Bank’s Nick Christian and the Future of Fintech on the Finovate Podcast

Silicon Valley Bank’s Nick Christian and the Future of Fintech on the Finovate Podcast

With more than 100 new loans in Q2 and over a billion dollars in new loan commitments, Silicon Valley Bank (SVB) is “doing the same thing we’ve been doing for over 40 years,” according to SVB’s Head of National Fintech and Specialty Finance Nick Christian. Now a division of First Citizens Bank, Silicon Valley Bank has been a key component of the innovation economy since 1983, providing critical financial services to Bay Area technology entrepreneurs and their companies.

Nick sat down with Finovate Vice President and host of the Finovate Podcast Greg Palmer earlier this month in the wake of SVB’s recently released Future of Fintech report. The report looks at the outlook for innovation in the fintech sector based on SVB’s unique sector knowledge and proprietary data. How are cash reserves holding up for fintechs? Which direction are valuations going? What can we expect from funding growth heading into 2024? Nick and Greg discussed these issues and more including:

  • The resilience of early-stage companies in the face of the funding slowdown
  • The importance of becoming cash-flow positive
  • How embedded finance is revolutionizing payments and putting new emphasis on monitoring and compliance

Check out the conversation!


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Seven Stories: Greg Palmer and the Finovate Podcast’s Summer Series

Seven Stories: Greg Palmer and the Finovate Podcast’s Summer Series

It’s been a busy summer for Finovate VP Greg Palmer and the Finovate Podcast. If you’ve missed an episode or two, now is a great time to join Greg and his guests as they talk about some of the most pressing issues in fintech today.

From the challenge of optimizing the customer experience to strategies to make fintech-bank partnerships thrive, the Finovate podcast is a great source for insightful conversation on the key trends and opportunities in our industry.


Greg Palmer talks with Rachel Lyubovitzky, CEO and Chairwoman of Setuply, on transforming new clients into brand champions with seamless onboarding. Episode 188.


Greg Palmer interviews Kevin Brown, CMO and Head of Corporate Development at Onbe, on the importance of an excellent payments experience on customer retention and growth. Episode 187.


Greg Palmer explores alternatives to equity-based growth models and the broader fintech ecosystem with Neil Kenley, Principal with Vistara Growth. Episode 186.


Greg Palmer and Elizabeth McClusky, Director at TruStage Ventures, discuss the fintech funding landscape with a focus on DEI initiatives and credit unions. Episode 185.


Greg Palmer interviews Bryon Guerra and Herb Berkley of Lone Star National Bank on tech priorities, tips for engaging with banks, and how to make a partnership work. Episode 184.


Greg Palmer interviews Manas Chawla, CEO of London Politica, on geopolitical risk and fintech. Episode 183.


Greg Palmer talks with Luke Williams, Author of Disrupt, about the strategy behind innovation. Episode 182.


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Best of Show: The Finovate Podcast’s Greg Palmer Chats with the Faves of FinovateSpring

Best of Show: The Finovate Podcast’s Greg Palmer Chats with the Faves of FinovateSpring

Check out Finovate VP and host of the Finovate Podcast Greg Palmer (@GregPalmer47) as he interviews the innovators that won Best of Show awards at FinovateSpring in May.

From digital transformation and payments to customer experience and the future of finance, the Finovate Podcast is a great way to hear from some of the most innovative talents in fintech.


Finovate VP Greg Palmer talks with Nate Gibbons of QuickFi on reimagining business financing and successfully managing rapid growth. Demo video.


Greg Palmer sits down with Tom Baran of 9Spokes on open banking and personalization in the SMB space. Demo video.


Greg Palmer interviews Jens Hinrichson and Robert MacDonald of 1Kosmos on the future of password-optional authentication. Demo video.


Greg Palmer talks with Deepak Jain of Wink on the future of biometric payments. Demo video.


Greg Palmer chats with Maya Mikhailov of SAVVI AI on on no-code AI solutions you can implement right now. Demo video.


Greg Palmer catches up with Hossein Rahnama of Flybits. Demo video.


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Best of Show: The Finovate Podcast’s Greg Palmer Chats with the Faves of FinovateEurope

Best of Show: The Finovate Podcast’s Greg Palmer Chats with the Faves of FinovateEurope

Join Finovate VP and host of the Finovate Podcast Greg Palmer (@GregPalmer47) as he catches up with the innovators that earned top honors at FinovateEurope earlier this year!


Greg Palmer talks with Karan Jain of NayaOne on streamlining and de-risking the onboarding process. Episode 168. Demo video.

“NayaOne is a digital transformation platform that helps you leverage the fintech ecosystem. We work with product, innovation, and tech teams in banks and insurance companies to help them get their products to market much, much quicker. We have synthetic data sets and building tools on the platform. Typically, it takes companies nine to twelve months to begin working with a fintech. Our customers can get to that outcome in about six to eight weeks.”


Greg Palmer and Nickolas Belesis of Fintech Insights discuss understanding the competitive landscape in fintech and financial services. Episode 170. Demo video.

“We provide the industry with a digital banking market research platform that’s analyzing the digital offerings of banks, fintechs, credit unions, across the U.S. and worldwide. We analyze – from A to Z – what the banks, fintechs, and credit unions are offering, how they offer it, (and) how well they offer it, all while providing them with the ability to benchmark against the market and organize their product roadmap to implement their digital banking strategies.”


Greg Palmer chats with Nicole Sanders and George Broom of 10x Banking on streamlining product development and getting to market faster. Episode 171. Demo video.

“10x is a cloud-native banking platform that acts like a real-time operating system for banks. It allows you to build and run your bank at record speed at a fraction of the cost. We demonstrated that at Finovate through the use of our Bank Manager UI application. This allows product managers at banks to build products in minutes rather than months. In that seven minutes, we built a current account with a card and also a loan ready for launch to production.”


Greg Palmer interviews Zehra Cataltepe of TAZI AI on using AI where it will impact the bottom line. Episode 172. Demo video.

“We are a scale-up, San Francisco-based, that provides a software-as-a-service, machine learning platform which enables business experts to stay in control of their AI models. We also empower the data science and engineering teams through our technology that consists of the ability to continuously learn from the data as the business world changes. We provide continuous explanations to business users and give them the ability to give feedback to the models so that the models are aligned with the business all the time.”

Stay tuned for more insightful conversations from Greg Palmer and the Finovate Podcast!


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People, Communication, and Fintech Innovation: Greg Palmer on the Banking on Digital Growth Podcast

People, Communication, and Fintech Innovation: Greg Palmer on the Banking on Digital Growth Podcast

Finovate VP and host of the Finovate Podcast Greg Palmer (@GregPalmer47) recently sat down with James Robert Lay of the Banking on Digital Growth podcast. The two talked about a wide range of topics, from Finovate’s return to live, in-person fintech conferences to the challenges of building a truly people-focused fintech business in a post-COVID world.

Palmer: “What I didn’t necessarily expect was the way that the financial industry was going to respond to the pandemic by really diving in to technology and seeing a lot of these kinds of older holdouts all of a sudden saying, “wait a minute, we really have to do things differently.” This impetus, this drive to change, I think is the thing that surprised me the most.”

Lay and Palmer also talked about what it takes for a fintech company to manage the balance between creating novel, ground-breaking technology on the one hand, while remaining accessible, and easy to use for consumers on the other.

Palmer: “(Financial technology) tends to draw people in who are comfortable with numbers, who are comfortable in front of a computer screen, who want technology to do things that it hasn’t been able to do before, which is obviously really impressive and these are intelligent people. But what sometimes gets missed is the idea that, at the end of the day, you’re not building technology for yourself.”

To whet your appetite for the full, 40-minute conversation, here are a handful of excerpts from the discussion.

On Finovate’s return to live, in-person events.

Palmer: “The number of people, the number of interesting companies that came across our radar over 2022 was really exciting. And I think, for me, obviously getting people there is great, getting the right companies on stage is great, but the energy of the room was what was really positive for me. Hearing those conversations, watching people connect and engage with each other organically and discovering where you have common interests or places where you can help each other out, that’s really why we do what we do at Finovate.”

On the challenge of putting people first in fintech and financial services

Palmer: “Well, I think you hit the nail on the head when it comes to people. I think people forget that financial technology is ultimately about serving people … at the end of the day, you’re not building technology for yourself. You’re building technology for other people to use. And if I look back and say, what is one of fintech’s biggest failings over my time (in) fintech, I think it’s really been around people.”

On leveraging data to become a more people-focused business

Palmer: “The first step is understanding the data that you have, looking at this and really making sure that you have a good idea of how people are engaging with your technology. The other one, which is almost so simple that I can’t believe I need to say it, (is) you need to hire up. You need to hire people who have this as a skill.”

Listen to the complete interview, which includes examples of some of the fintech innovators that Greg Palmer has worked with in recent years – from Dreams to MX – who truly “get it” when it comes to creating innovative, people-first, fintech innovations. And be sure to catch up with the latest episodes of the Finovate podcast, including an interview with Ukrainian fintech founder Igor Tomych of Fintech Garden.


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