Personal Financial Management

Mo.neytrack.in’ Launches Personal Finance App

By Jim Bruene Posted on
Categories: Bank 2.0, Moneytrackin', Personal Financial Management

Moneytrackin_logoLaunched May 16, Moneytrackin' <mo.neytrack.in> is a Web 2.0-inspired personal finance application from a Spanish developer. The free service, in public beta (looks more like alpha), has just one function, storing and categorizing transactions (click on screenshot below for a closeup). However, much more functionality is in the works (see blog here).

Moneytrackin_homeIt's ultra-simple to use. Users can set up sub-accounts/projects on the fly then add transactions to each. Transactions can be "tagged" with as many categories as desired. A "tag cloud" runs on the bottom of the screen allowing users to click easily on any category to view the transactions. Finally, a pie chart shows a breakdown of expenses by tag.

The multi-language service is offered in English, Spanish, French, German, and in what must be unique in the personal finance space, Catalan, a Spanish dialect spoken by 10 million Southern Europeans.

For a complete run-down of personal finance functionality for online banking, check out our next Online Banking Report, available mid-August.

—JB

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Quicken/Money Release 2007 Versions

By Jim Bruene Posted on
Categories: Personal Financial Management

Intuit_quicken_box_1With the release of Quicken 2007 yesterday, the annual PFM-upgrade season is in full swing. Microsoft beat Intuit by a few weeks with the launch of Money in mid-July. Although still one of the more popular consumer software applications, new PFM releases don't garner near the interest of a decade ago.

Why? Because online banking has made the programs irrelevant for most consumers, unless they run some type of home business or are off-the-charts organized. Also, like many packaged software applications the "upgrades" have little that is truly new and different for the average user. That's not because the software developers have grown lazy, it's just that about every useful feature was incorporated a decade ago (Quicken is celebrating its 23rd birthday this year).

Microsoft_money_budgetingInterestingly, in an attempt to appeal to a broader cross-section, the companies both use "back-to-basics" appeals in their press releases (here for Quicken, here for Money). Walt Mossberg's Wednesday column, Mossberg Solution, echoed this theme in evaluating the "basic" versions of each, finding Quicken Basic to be somewhat superior to Money Essentials.

Above is a screenshot of Money's budgeting worksheet (click for closer view).

However, we see little likelihood the programs will increase their market share. As banks add basic PFM functionality and long-term archives to online banking, the packaged apps become even less necessary for the broad market. That said, the installed PFM user base is an important banking segment that should not be ignored.

For a more thorough analysis, along with usability lessons from the packaged apps, be sure to read the next issue of Online Banking Report (#131), due out in mid-August.

—JB

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WhatBills – Bill Payment Reminder Service

By Jim Bruene Posted on
Categories: Bill payment, Personal Financial Management, Whatbills

Whatbills_logoLaunched this month, Whatbills <whatbills.com> is a simple $1.95/mo Web-based service for tracking your bills and sending yourself email reminders to pay. Although the functionality is limited, iWhatbills_googlesearch_quickenonlinet's the kind of service banks should be offering. We found out about the service through its Google advertisement on the phrase "quicken online" (see screenshot right).

The interface is similar to Billeo (NB Feb. 14), but with far fewer functions. Users can do three things:

  1. Enter bill name, category, due date and amount
  2. Send themselves email reminders to pay
  3. Mark bills as paid

The entire program today is shown on the screenshot below:

Whatbills_account

Business model
At a cost of $1.95/mo, which is about what you'd pay each year for Intuit's Quicken Basic, the company doesn't seem to have a compelling selling proposition. It would make more sense to offer a limited free version, perhaps earning a few pennies per month per user by displaying advertising on the user interface. Then upgrade users to a premium plan with more features.

Whatbills_homeBut neither of those business models will yield much more than low-six figures per year. A more likely scenario for the San Diego-based company is a sale to Microsoft, Google, or a major financial institution for a few hundred thousand, a price that would be less expensive for a large company than developing the application internally.

Update: A similar Web-based service, BudgetTracker <budgettracker.com> founded in 2003, has a free version that uses Google AdSense revenue to keep it running. For $19.99/yr users can upgrade to an ad-free version that also provides unlimited data storage and several additional features such as bank-data import. See the price plans here.

–JB

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Email: US Bank “Spring Clean Your Finances”

By Jim Bruene Posted on
Categories: Email Marketing, Email Samples, Loans & Credit, Personal Financial Management

Emailmarketing_logoEvery month we receive dozens of emails from the many financial institutions where we have accounts and also, increasingly, from non-customer mailing lists at others. As part of our expanded coverage of email marketing, we plan to post many of them here. You will be able to access the entire sample collection by clicking on the "Email Archives" subject on the right-hand navigation. Alternatively, individual emails will also be filed within their pertinent product areas, in this example, "Loans & Credit" and "Personal Financial Management."

Today's message is from US Bank <usbank.com>, which sent the following solid, but fairly boring financial organization email to current customers.   

Here's a screenshot of what appeared in my inbox. You can also view the clickable version by following this link: 

Usbank_email_heq

On the landing page for the "Credit Card Clean Up" link in the blue-shaded area on the right, US Bank offers a useful calculator to determine the benefit of reducing credit card debt (see below).

Usbank_email_springcleaninglanding

If you'd like to learn more about the financial email marketing, check out Email Marketing in Financial Services: Leveraging the Inbox from our sister publication, the Online Banking Report.

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Google Unveils New Finance and Investing Website

By Jim Bruene Posted on
Categories: Google, Personal Financial Management, Search Engine Marketing

Google_finance_logo_2Google just staked its first claim in financial services, opening Google Finance <finance.google.com> today. It comes as no surprise that the search giant would look to grab a share of the considerable traffic to consumer finance sites (see chart below).

Naturally, the Google effort is well designed and fast. The site uses interactive, Flash-based price charts, news feeds from Google news, and company and officer information from a number of sources. The site allows users to set up a personalized portfolio, and it links to blog postings and even to postings from Google’s moderated forums (click on inset below for a closeup).

Google_finance_full_3The only surprise is the lack of advertising. Not only are there no banners or postage-stamp ads, but also no buried "sponsored links" to be found. We don’t expect it to stay advertising free, but for now, it’s a good place to refer customers to check stock quotes, track target companies, or set up an online portfolio.

Consumer finance traffic
Unique visitors in Feb. 2006
  Yahoo Finance>>>12 million
  MSN Money>>>11 million
  CNNMoney>>>8.5 million
  AOL Money & Finance>>>8.3 million
  WSJ/MarketWatch>>>8.3 million
  Forbes>>>6.7 million
  Reuters>>>6.6 million
  Entrepreneur>>>5.5 million
  ConsumerInfo.com>>>4.0 million
  BankRate.com>>>3.5 million

Source: Nielsen/NetRatings, 3/06

–JB

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First Brochure Focused on a Single Online Banking Feature

By Jim Bruene Posted on
Categories: Epayments, Personal Financial Management, Wells Fargo

Wells_fargo_my_spending_reportTen years after becoming the first bank in the world to post customer statement data on a website, Wells Fargo’s in-branch collateral shows just how far the online banking industry has matured.

Instead of putting a generic online banking brochure in the branch, which would hardly get a second look these days, at least in our Seattle neighborhood, the bank has created an entire take-one brochure showcasing its innovate new feature My Spending Report that we looked at Feb. 17.

The My Spending Report brochure is a statement-stuffer sized 4-panel, 4-color creation printed 2/05 and entitled:

Look at your finances in a new way.

Also on the cover:

Introducing My Spending Report, exclusively from Wells Fargo.   

Inside, the left panel explains the spending report and cross sells credit and debit cards with an umbrella program called, The SmartSpender Plan, which includes:

  • My Spending Report
  • WellsProtect fraud protection
  • Wells Fargo Rewards on select card accounts

The right panel shows a screenshot of the report depicting checking, debit card, credit card, and bill payment activity.

Update on Website slacking
In February, we were critical of the bank for announcing a new feature that had no visibility on its website. That has been corrected. Now the first result for a a search for "My Spending Report" links users to this explanatory page.   

— JB

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“My Spending Report” from Wells Fargo

By Jim Bruene Posted on
Categories: Epayments, Images & Online Archives, Personal Financial Management, Wells Fargo

2005 is off to an innovative start, first the launch of Billeo, a toolbar-based bill payment manager. Now, Wells Fargo puts a little sizzle into its online banking steak, with a preformatted spending report, ala Quicken, appropriately named, My Spending Report.

The bank's press release says its patent-pending, which we can only hope is a marketing gimmick.

Here's how the bank describes the service:

…combines spending transactions from a customer's check card, credit card, checking account and bill pay in one convenient place, accessed through a secured, online banking session and updated automatically each day. Electronic and bill payment transactions are organized by familiar categories such as gas/automotive, groceries, ATM withdrawals, etc.

Analysis
We will see more and more innovations around data delivery as banks try to differentiate their online services and add value. The stream of banking data available online is begging to be organized, analyzed, flagged, and reported.

Quicken has been doing it for 20 years, but it's more appealing to many users, especially younger ones, to integrate personal financial management right into banking websites.

Slightly Off-Topic Rant
Despite a well-crafted press release, don't bother visiting Wells Fargo's website today to learn more about My Spending Report. Not only is there no homepage link, the site-search function contains no relevant links either. So much for integrating PR with your website.

—JB

If you'd like to learn more about the how personal finance functionality is penetrating online banking, check out Personal Finance Features for Online Banking: Why “My Spending Report” trumps free bill pay on the subject from our sister publication, the Online Banking Report.

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Quicken-izing Your Finance Website

By Jim Bruene Posted on
Categories: Intuit, Personal Financial Management

Mvelopes_logo Looking for ideas to appeal to the Quicken segment? Personal Mvelopes, an online personal financial management system from In2m Corporation, stitches together account aggregation and bill payment into a $9.95 per month offering.

Analysis
The company has recently attracted some good PR (Kiplinger’s, Boston Globe, BankRate.com) that may translate into some accounts. But unless In2m partners with stronger financial brands, the finance site will struggle to attract paying customers.

Consumers are wary, make that VERY WARY, of online financial services offerings, especially from unknown entities. But if a bank were to license the system and operate it under its own name, it might become moderately successful. (We say moderately, because budgeting is not a mainstream activity, and many of the budget-minded are already locked in to using Quicken or Money.)

If nothing else, the system demonstrates good customer advocacy. The bank could bundle additional services, such as long-term transaction archives, to help justify the $10 per month. Also, bundled revolving credit could boost the business case substantially.

If you’d like to learn more about the how personal finance is penetrating online banking, check out Personal Finance Features for Online Banking: Why “My Spending Report” trumps free bill pay on the subject from our sister publication, the Online Banking Report.

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