This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them. Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 8860726.
Finovate Blog
Tracking fintech, banking & financial services innovations since 1994
How have the opportunities and challenges for women in fintech and financial services changed in recent years? What can community banks do to better compete in the “consumer deposit wars?” And what do banks, credit unions, and other companies in the financial services space stand to gain from effectively deploying AI in their operations?
FinovateFall’s Executive Briefings will tackle all these questions and more next month, September 8 through 10, at the Marriott Marquis Times Square in New York. Check out our capsule summaries below. Then visit our FinovateFall registration hub to reserve your ticket. We can’t wait to show you what we’ve got in store this year!
Executive Briefing: Women in Fintech—How can we all make sure we are moving the needle?
Moderated by Michelle Tran, Founder, NYC Fintech Women, this Executive Briefing will examine a range of issues facing women in fintech and financial services. The conversation will include discussion on initiatives that are making a difference in growing and retaining female talent, the importance of diverse perspectives in AI development, and how to drive positive change in the industry. Mon, Sep 8, 10:20 am.
Featuring:
Sherry Wu, Chief Technology Officer, University of Michigan Credit Union
Executive Briefing: The Coming Storm for Community Banks
Moderated by Jason Henrichs, CEO, Alloy Labs, this Executive Briefing will investigate ways that community banks can develop a winning strategic plan that enables them to embrace innovation and better serve their customers. The panelists will share their insights on topics ranging from the so-called consumer deposit wars to the challenge of aligning culture, strategy, and execution when integrating enabling technologies like AI. Tue, Sep 9, 10:40 am.
Pam Kaur, Head of Bank Technology, BankTech Ventures
Executive Briefing: The AI Competitive Imperative—The ten AI solutions you need to know about today
Moderated by Kate Drew, Partner, Director of Research, CCG Catalyst Consulting, this Executive Briefing will focus on real-world applications and use cases for AI in financial services. The panelists will discuss how to implement AI safely and within regulatory requirements, as well as share strategies to ensure that AI is aligned with the institution’s business and change management strategy. Tue, Sep 9, 10:40 am.
Featuring:
Kimberly Kirk, Executive Vice President and Chief Operations Officer, Queensborough National Bank & Trust Company
A look at the companies demoing at FinovateFall in New York on September 8 – 10. Register today using this link and save 20%.
Castellum.AI
Castellum.AI is a financial crime compliance platform with in-house risk data, AML/KYC screening, and AI agents. Through its use, institutions identify risk and take on business with confidence.
Features
83% less time reviewing AML alerts
94% reduction in false positives
Instant AML alert adjudication
Who’s it for?
Community banks, BaaS sponsor banks, credit unions, fintechs, and crypto exchanges.
CD Valet
CD Valet is a digital marketplace connecting financial institutions with consumers to compare and open CDs with the best rates and terms nationwide.
Features
Offers comprehensive data to price CD offers that win deposits
Delivers insights that help users understand competitor strategies and consumer behavior
Provides marketing services to help companies succeed on a digital marketplace
Who’s it for?
Credit unions and banks with $1B+ in assets, CMOs, and CFOs.
Charm Security
Charm Security is an AI-powered scam defense platform proactively protecting financial institutions and their customers from scams, social engineering, and human-centric fraud.
Features
Delivers AI-powered scam defense agents
Offers protection, prevention, and remediation of scams, social engineering, and human-centric fraud
Reduces losses and operational costs
Builds customer trust and company reputation
Who’s it for?
Banks, credit unions, and payment providers.
Fideo Intelligence
Fideo Intelligence’s Verify provides an AI-powered, unified series of real-time risk checks through a single API to help banks, financial institutions, and financial platforms proactively verify identities pre-KYC.
Features
Comprehensive: Eight categories of checks per session
Cost-Effective: Low-cost application, saving operational and fraud-related expenses
Financial services (including banks and credit unions), fintechs, and telecom companies.
Fravity
Fravity’s AI Agentic Copilot for investigations and operations in Fraud Risk and AML Compliance (FRAML) works alongside existing tools, acting as an AI expert to help investigate complex cases, enforce policies, perform investigative leg-work, and help users make faster, more accurate decisions with complete confidence.
Features
Offers a catalog of tuned AI agents and workflows for FRAML investigations operations
Provides Copilot as a plug-n-play browser extension for analysts
Delivers an AI studio that lets users build their own agents and workflows
Who’s it for?
Banks, credit unions, payment providers, and fintechs.
Sequretek
Sequretek offers AI-powered, cloud-native, open, modular, and cost-effective solutions that simplify security and empower business growth.
Features
Utilizes single console visibility
Produces organizational risk scores
Offers Defense-in-Breadth and Defense-in-Depth
Provides asset threat mapping
Delivers AI-based attack detection enhanced by GenAI analytics
Who’s it for?
Financial services, credit unions, community banks, healthcare, manufacturing, SMB’s, pharmaceuticals, retail, technology, and more.
Warrant
Warrant is an AI platform that reviews marketing content against 1,500+ regulations, flags risks instantly, and streamlines approvals and recordkeeping to keep teams compliant.
Features
Flags risks instantly across 1,500+ regulations with AI compliance checks
Delivers faster approvals, cutting review time down from weeks to minutes
Reduces labor costs, savings average $200K+ annually
Check out some of the latest additions to our FinovateFall 2025 speaker line-up!
From leveraging AI to streamline workflows to incentivizing outperformance in financial services teams, this year’s crop of FinovateFall Special Addresses tackles many of the critical aspects that determine how well financial institutions engage customers, build and market new solutions, and grow their businesses. Take a look below at who will be speaking from the main stage in just a few weeks time.
FinovateFall 2025 comes to New York’s Marriott Marquis Times Square, September 8 through 10. Get your ticket. Book your room. And join us for three days of live tech demos, insightful keynotes, and networking with hundreds of fellow fintech and financial services professionals.
Growth Amid Uncertainty: How Financial Services Leaders Can Use Incentives to Outperform
Lindsey Bly, Senior Director, Product Marketing, CaptivateIQ, will talk about why outdated compensation structures are eroding growth, and what financial institutions can do to fix this problem. Mon, Sep 8, 11:05 am.
Bly will also explain how firms can use incentive compensation as a flexible tool to better manage market uncertainty, margin pressure, and evolving product priorities.
Headquartered in San Francisco, California, CaptivateIQ offers a platform that combines quota, territory, headcount, and compensation into a single, AI-powered workspace that is built for agility, alignment, and scale.
Founded in 2017, CaptivateIQ bridges the gap between incentive compensation management and sales planning.
Sharpen Your Tech Stack: Boost Agility in a Shifting Landscape
Anna Van Erven, Strategic Awareness & Advocacy Lead, Progress ShareFile, will discuss how ensuring that your tech stack is lean and adaptable is key to controlling costs, automating low-value work, and keeping the focus on strategy rather than on software. Mon, Sep 8, 12:20 pm.
Van Erven will also share insights into how companies can audit their own tech stack to help build a resilient, adaptable foundation for the future.
Headquartered in Raleigh, North Carolina, Progress ShareFile provides technology to streamline document and client-facing workflows.
The company’s automation, e-signing, and secure document sharing solutions help businesses become more efficient and collaborate more effectively.
The Hidden Threat in Identity Verification — Why the First Step is Everything
Bryan Lewis, President and Chief Executive Officer, Intellicheck, will explain why the first step in identity verification is the most important and how everything that follows this step is compromised if this initial step is wrong. Tue, Sep 9, 9:25 am.
Lewis also will talk about the key role of the barcode and why facial recognition alone is insufficient as an authentication strategy.
Intellicheck provides an identity validation and proofing service that leverages its proprietary analysis of Department of Motor Vehicles-issued identification documents to build trusted, real-time customer identity verification.
Headquartered in New York, Intellicheck was founded in 1994.
From Chaos to Clarity: A CIO + CEO Conversation on Confident Tech Decisions
UPSTACK’sChris Trapp (Founder & CEO) and Josh Jewett (Operating Executive) will discuss lessons learned and share practical guidance on their experiences from both sides of the buying table when it comes to investments in everything from AI and cloud technology to CX and enterprise IT. Tue, Sep 9, 12:25 pm.
The two fintech veterans will talk about how financial institutions can cut through vendor noise to move from stalled evaluations to confident action.
Founded in 2017, UPSTACK is a full-service technology brokerage that helps businesses make smarter technology investments.
The company takes a vendor-neutral approach to offer expert advisory and execution across colocation, cloud, connectivity, networking, cybersecurity, AI, and more.
The State of Business Identity: Why Trust Starts with Better Data
Andrea Hong, Head of Product, Middesk, will talk about how fraud risks have never been higher for businesses and how the current identity infrastructure is failing to protect businesses from synthetic identities, shell companies, and more. Tue, Sep 9, 1:40 pm.
Hong will discuss how more companies are leveraging better data and workflows to detect fraud risks earlier and make better decisions across the customer lifecycle.
San Francisco, California-based Middesk offers simple and trusted business onboarding. The company’s technology enables firms to use instant, reliable insights to verify and onboard more business customers faster.
Founded in 2019, Middesk includes fintechs such as Affirm, Brex, Plaid, and Gusto among its customers.
A look at the companies demoing at FinovateFall in New York on September 8 – 10. Register today using this link and save 20%.
Boucoup
Boucoup supercharges youth accounts to drive revenue, increase deposits, and fuel long-term growth—all while keeping the financial institution in full control.
Features
Delivers a seamless core integration that keeps the financial institution’s brand front and center
Offers secure, controlled deposits with full data ownership
Boosts engagement and card usage to drive lasting revenue growth
Who’s it for?
Credit unions and community banks.
Clarista
Clarista transforms fragmented data into real-time AI-powered insights, empowering financial institutions to accelerate decisions, improve compliance, and unlock growth opportunities with built-in trust.
Features
Provides real-time AI insights from all data sources
Includes built-in governance and compliance alignment
Delivers faster, smarter lending and investment decisions
Who’s it for?
Banks, credit unions, asset managers, private equity firms, insurance providers, and other financial institutions.
Banks, insurance companies, solutions providers, system integrators, neobanks, credit unions, fintechs, payment/EMI providers, embedded finance entities, government entities, and energy companies.
Veep Software
Veep Software’s AI platform for banks and credit unions uses patent-pending risk & wellness scores to deliver real-time funds access and promote financial wellness.
Features
Attracts and retains younger, digitally savvy account holders
Builds trust with AI insights that protect the institution and those they serve
Makes lasting financial wellness simple and achievable
A look at the companies demoing at FinovateFall in New York on September 8 – 10. Register today using this link and save 20%.
ebankIT
ebankIT’s Agentic AI empowers FIs to boost engagement, streamline operations, and deliver hyper-personalized banking across every digital channel.
Features
Agentic AI: Powers smarter decisions and automation
Personalized journeys: Engages users across channels
Efficiency and scale: Unlocks agility and fuels growth
Who’s it for?
Community banks and credit unions.
Jump
Jump’s AI meeting assistant streamlines client meetings, automates administrative tasks, reduces workloads, and strengthens relationships—positioning Jump as a leading AI solution for financial advisors.
Features
Offers a live notetaking widget
Connects to Zoom as an in-client app
Provides a PDF export of notes and pre-meeting prep
Who’s it for?
RIAs, broker-dealers, independent advisors, and wealth management firms.
OPL
OPL, India’s AI-driven credit infra company, offers cashflow-based credit and transaction financing through its integrated framework, analyzing sales, purchases, and bank data via an AI-powered BRE.
Features
Administers robust credit evaluation through AI-powered BRE
Includes open banking integration via OPL’s APIs
Provides auto-decisioning through OPL’s STP process
Delivers pre-approved working capital offers
Offers instant funding through digital line of credit
Who’s it for?
Tailored for BFSI and financial institutions to accelerate SME lending and cashflow-based financing.
Zeplyn
Zeplyn streamlines advisor workflows, cutting down tasks from hours to minutes with unmatched accuracy, while surfacing trends and insights that empower firms to optimize practice management.
Features
Automates workflows with unmatched accuracy (ex. meeting notes, tasks, and CRM updates)
Surfaces client trends and actionable insights
Saves advisors 10+ hours weekly for enhanced client focus
Who’s it for?
Financial advisory firms and wealth teams, from solo shops to enterprises with more than $25B AUM.
We’ll have 60+ demos on stage at this year’s FinovateFall conference, taking place September 8 through 10 at the Marriott Marquis in New York. As always, the lineup blends first-time startups with established players, with all demos running on a single track. That concentrated view makes it easy to spot the patterns shaping bank roadmaps for the next 12 to 18 months.
To get a pulse on what trends lie ahead, we distilled common threads across this year’s demo companies. Below are the big themes to watch.
Agentic AI moves from pilots to production
If 2024 was about AI leveraging LLMs, 2025 is about agents that actually do the work. At FinovateFall 2025, we can expect live demos of AI agents that triage alerts, auto-draft responses, and fetch context across systems, with guardrails for compliance and trust. Look for Lyzr AI’s autonomous agents, WNSTN’s human-in-the-loop agents, Castellum.AI’s agents that clear L1 AML alerts, LemonadeLXP’sInsightAI for training and knowledge at scale, and Clarista’s productivity push.
Identity, authentication, and scam defense sharpen
Identity verification and step-up authentication continue to improve, especially now that they are paired with real-time scam and dispute tooling. Watch for ID-Pal, which combines identity verification and AML; Keyless, which offers passwordless biometrics replacing legacy OTP MFA; and LexisNexis Risk Solutions that will be showcasing IDVerse. AirKey leverages card rails to secure high-value transactions, while Charm Security and Quavo spotlight dynamic risk profiling and faster, more transparent dispute resolution.
Personalization and customer experience now come with measurable ROI
Technology to improve the customer experience is getting more predictive and robust. Vertice AI translates data into next-best-product recommendations, Mall IQ uses location intent for hyper-personalized engagement, WaveCX brings AI-powered support and documentation flows, and CollaborationRoom.ai re-creates the contact center virtually. Expect demos to quantify the increase in acquisition and retention.
Product launch without rip-and-replace
Banks want speed without having to completely take out their core. FintechOS will show how to create products and modernize experiences without swapping their core, ebankIT focuses on omni-channel orchestration, Chimney aligns data and automation to loan growth and digital engagement, and Appli adds AI-driven approvals and payment estimates.
Small business lending, portfolio growth, and risk ops
Small business lending remains a battleground in today’s post-COVID environment. Kaaj AI helps institutions deeply understand small-business needs and grow portfolios; Abacus unlocks the power of enterprise search to offer lenders valuable time savings and loan asset growth; and Conductiv uses data combined with AI to detect fraud, predict charge-offs, and safely increase approvals without lowering standards.
From wellness to wealth: deposits, planning, and advice
The wealthtech industry has accelerated from PFM technologies into engagement engines that grow not only balances, but also trust. Eko helps banks bring digital investing to everyone, BankingON’sBoucoup funnels parents and teens into new accounts, Gentreo meets families where they are with estate planning, and Zeplyn streamlines advisor workflows to help reduce manual tasks and surface growth opportunities.
What’s missing?
Two once-hot categories feel comparatively quieter on the demo stage this year:
Standalone AI as a theme Companies are no longer touting AI as a feature. This is not because the technology is absent, but because it’s everywhere. It’s baked into identity, customer experience, lending, operations, and training. This year, it is assumed that most solutions out there use AI. Companies now need to differentiate themselves by how outcomes are measured.
Consumer BNPL While BNPL is still growing, it is no longer cutting edge. These point-of-sale installments aren’t front-and-center like they were a few years ago.
FinovateFall isn’t just demos, but the demos offer a good preview of the storylines you’ll hear on stage: cybersecurity and financial crime, data-driven personalization, agentic AI in production, faster product launch without core swaps, and practical growth plays in deposits and SMB. We’ll see you in New York!
A look at the companies demoing at FinovateFall in New York on September 8 – 10. Register today using this link and save 20%.
LemonadeLXP
LemonadeLXP is an all-in-one learning and knowledge platform built specifically for banks and credit unions.
Features
Automates training from existing resources
Delivers instant answers to staff
Cuts costs by streamlining content creation and knowledge sharing so that teams work smarter, faster
Who’s it for?
Banks and credit unions.
LendAPI
LendAPIis a venture-backed fintech infrastructure empowering banks and fintechs to launch products in minutes.
Features
LendAPI’s all-in-one platform—featuring Product Studio, Rules Studio, Pricing Engine, and Integrated Partners—makes banking and lending innovation seamless.
Who’s it for?
Banks, credit unions, e-commerce companies, and fintechs.
Quavo Fraud & Disputes
Quavo Fraud & Disputes’s QFD® platform delivers real-time fraud decisioning and automation, empowering issuers to stop friendly fraud and resolve disputes within the first 48 hours.
Features
Deflects friendly fraud instantly with enriched merchant data
Flags abuse and resolves cases with AI trained on 20M+ disputes
Provides real-time decisioning using Investigation AI’s 18-point framework
Who’s it for?
Issuing banks, fintechs, processors, and credit unions of all sizes and anyone subject to Regulation E/Z dispute requirements or serving institutions subject to it.
TurmaFinTech
TurmaFinTech is an AI-driven fintech company. TFT’s product RedBee is an AI platform that empowers banks to enhance client engagement, improve retention, prevent defaults, and promote growth.
Features
Provides AI-powered insights for smarter client engagement – upsell and cross-sell
Offers early risk detection to reduce loan defaults
Delivers real-time hyper personalization to boost retention and growth
Who’s it for?
Community banks, regional banks, and credit unions.
WNSTN AI
With Compliant, an AI-driven investment assistant, WNSTN AI delivers a superior user experience through personalized engagement—boosting retention and increasing LTV for investment platforms and brokers.
Features
Offers a multi-AI-agent system for personalization at scale
Provides a back-office intelligence tool for actionable insights
Includes a built-in compliance module aligned with global regulations
Who’s it for?
Online brokerages, trading platforms, wealth managers, advisors, institutional investors, financial information platforms, and publishers.
This year at FinovateFall 2025, our Sustainability & Inclusion Scholarship program will bring five female-led fintechs to the Finovate stage. Designed to help expand the Finovate demo line-up to feature more voices, more perspectives, and more cutting-edge innovation within fintech, our Sustainability & Inclusion Scholarship program helps shine a light on the next generation of fintech founders and startups.
Below are five companies, all female-founded and/or owned, that earned Sustainability & Inclusion Scholarships for this year’s autumn conference in the “Female Owned/Founded” category. Be sure to check them out live on stage next month at FinovateFall in New York, September 8 through 10.
Gentreo
Headquartered in Quincy, Massachusetts, and founded in 2018, Gentreo meets customers where they are and helps them get to where they want to be to create non-balance sheet recurring revenue. The company offers comprehensive life and estate planning to help families plan for life’s inflection points with accessible, affordable digital life and estate planning solutions. Renee Fry is Founder and CEO. LinkedIn.
Kaaj AI
Founded in 2024 and headquartered in San Francisco, California, Kaaj AI empowers banks and credit unions to deeply understand small business needs, serve them faster, grow their loan portfolio, and manage risk more effectively. The company provides an AI-powered platform to help lenders and brokers close more small business loans. Shivi Sharma is Co-Founder and President. LinkedIn.
Krida
Based in New York and founded in 2024, Krida reduces cycle times, manual tasks, and borrower drop-off, thereby giving banks a faster path to funded loans, higher throughput, and stronger community relationships. Krida automates application data intake, insights, and document generation to enable bankers to focus on building their businesses. Shivangi Khannais is Co-Founder.
MoneyPlanned
Launched in 2021, MoneyPlanned is headquartered in Bengaluru, India. The company empowers institutions to offer intelligent, automated financial planning—boosting advisor efficiency, reducing cost-to-serve, and delivering personalized client experiences at scale. MoneyPlanned’s end-to-end system uses automation, behavioral modeling, and machine learning to provide personalized financial planning in real time. Nikhila Putcha is Co-Founder. LinkedIn.
Warrant
Headquartered in Durham, North Carolina, and founded in 2024, Warrant accelerates compliant marketing, reducing review cycles from days to minutes. The company helps financial institutions see 3x gains in marketing revenue opportunities and reduce churn with faster customer communications. Austin Carroll is Founder and CEO. LinkedIn.
Eko, an investing solution for FIs, powers digital investing directly inside online banking, enabling banks and credit unions to offer modern investment tools to all clients—starting from $10.
Who’s it for?
Banks and credit unions.
Gentreo
Gentreo offers businesses an award-winning life and estate planning solution, empowering customers with tools for life’s inflection points through secure, affordable, and easy-to-use digital services.
Features
Life Pathways: Delivers personalized guidance through key milestones
Smart Vault: Offers secure storage, plus connections to trusted providers
Action-Oriented: Empowers users to plan, act, and stay protected
Who’s it for?
Credit unions, banks, employers, and financial institutions.
Spiral
Spiral helps financial institutions grow deposits and retention with award-winning digital experiences, making them the primary choice for savings, loans, cards, giving, and more.
Features
Increases deposits and retention through personalized savings tools
Expands wallet share and card transactions
Boosts accounts and loans while deepening relationships
Who’s it for?
Banks and credit unions.
Swaystack
Swaystack helps banks and credit unions drive early engagement with gamified experiences that activate primacy, reduce dormancy, and turn new accounts into lasting relationships.
Features
Gamifies onboarding that drives funding and early account usage
Delivers omnichannel engagement across email, SMS, widgets, and ads
Automates segmentation for smarter targeting and retargeting
Who’s it for?
Banks and credit unions.
Vesuvio Pay
Vesuvio Pay is a patented payment and marketing SaaS platform for text-based commerce. Buy via text.
Features
Provides text message payments across platforms
Sends convertible carts with every text message marketing campaign
Provides RCS, mobile wallet, and merge cart features
Who’s it for?
Small, medium, and large e-commerce businesses and individuals.
Winnow
Winnow is an award-winning regulatory change management platform that allows customers to build customized state and federal compliance surveys.
There’s strength in numbers; at least that’s our theory when it comes to engaging with some of fintech’s thorniest challenges—from harnessing enabling technologies like AI to winning the battle for deposits at a time of economic and interest rate uncertainty.
As such, we’ve enlisted a cadre of fintech and financial services veterans who will team up to tackle these and other critical topics in our industry. FinovateFall’s Power Panels provide not only deep insights into the trends driving fintech today, but also offer a diverse range of experiences to help us understand how those same trends impact real businesses, real communities, and real people.
Here’s a sneak peek at what our FinovateFall Power Panels have in store next month.
Getting beyond the hype—how can financial services providers harness AI, GenAI, and Agentic AI to make money or save money?
Moderated by Jason Henrichs, CEO of Alloy Labs, this Power Panel will explore the true use cases for AI in financial services and investigate where the biggest opportunities are for banks, credit unions, and other financial services providers to leverage this technology to enhance personalization, make processes more efficient, and more.
Featuring Sam Kilmer, Managing Director, Cornerstone Advisors; Fred Campbell, General Partner, TRAC.vc; Sathish Muthukrishnan, Chief Information, Data, and Digital Officer, Ally Financial; Inwha Huh, Head of Innovation, Corporate & Investment Bank, Wells Fargo; and Assaf Baciu, President & Co-Founder, Persado.
Monday, September 8 at 4:35pm
As fraud threats continue to evolve & become a number one issue for the financial services industry, how can all the players collaborate to safeguard their customers’ assets & their company’s reputation? What role can RegTech, GenAI & digital identity play?
Moderated by Robin Weiss, Senior Technology Advisor, RLW Advisory LLC, this Power Panel will look at the ways that technology has empowered fraudsters and will discuss what new tools and technologies are available to help financial institutions protect themselves and their customers and members from financial crime. The panel will also consider the role of digital identity technology and innovations in biometric authentication in the fight against fraud.
Featuring Myrto Koimtzoglou, Chief Operations Officer, Farmers Insurance Federal Credit Union; Sadeque Ahmed, Executive Director, Product Management, JP Morgan; and Jas Randhawa, CEO & Managing Partner, StrategyBRIX.
Tuesday, September 9 at 4:40pm – General Session
As embedded finance expands beyond banking, making financial services available everywhere, how can financial institutions capture the opportunity which could generate over $100 billion in revenue?
Moderated by Phil Goldfeder, CEO, American Fintech Council (AFC), this Power Panel will discuss the booming embedded finance market and explore how it is expanding financial services beyond traditional banks. The panelists will talk about the challenge this represents for financial institutions and how they can leverage embedded finance themselves to better compete with rivals in and outside of the traditional financial services industry.
Featuring Rodrigo Suarez, Chief Banking Officer, Piermont Bank; Norah Coelho, Managing Director, Embedded Finance, JP Morgan; and Lauren McCollom, SVP, Head of Embedded Finance, Grasshopper Bank.
Wednesday, September 10 at 9:20am – General Session
The customer experience revolution—how can financial services providers compete in a hyper personalized world & meet customers at their point of need? What are the key lessons to learn from other industry verticals & from big tech companies about building customer trust?
Moderated by Rutger Van Faassen, CEO, Informationbanker, our customer experience Power Panel will examine what the contemporary banking customer wants out of their financial service experience and how AI is providing institutions with tools to bolster engagement, deepen personalization, and build loyalty and trust with their customers and members.
Featuring Shruti Patel, Chief Product Officer, Business Banking, US Bank; Sherry Graziano, Head of Digital and Care Center Banking, Truist Financial Corporation; and Terry O’Neil, Head of Connected Commerce, Retail Services, Citi.
Wednesday, September 10 at 10:15am – General Session
Balancing the balance sheet—with clients keeping their money in various pots, falling interest rates & a booming stock market, how can banks & credit unions win the battle for deposits especially as challenger banks now have deposits firmly in their sights?
Moderated by Penny Crosman, Executive Editor, Technology, American Banker, this panel gets down to the brass tacks of the banking and credit union business with a discussion on the importance of deposits. This conversation will feature insights on how banks and credit unions can do more to attract deposits, and how partnering with fintechs can be part of an effective strategy to grow deposits in the current environment.
Featuring Patricia Montesi, Founder & CEO, Qolo; Josh Williams, CBO & Head of Partnerships, Seattle Bank; Christopher Hollins, Head of Treasury Management, Sales, & Delivery, SVB, a Division of First Citizens Bank; and Mary Miklethum, Senior Vice President, US Bank.
Wednesday, September 10 at 2:00pm – General Session
From competition to collaboration—why now more than ever banks need to build strategic partnerships. How can banks measure the ROI & what do they need to know about the lifecycle of partnerships? What new partnership plays tell us about the unbundling & reassembling of financial services?
Moderated by Jason Mikula, Publisher, Fintech Business Weekly, our Power Panel on partnerships offers a new twist on the competition vs collaboration debate in fintech and financial services. The panelists will talk about the build, buy, or partner conundrum; the inherent risks in partnering; and their thoughts on what makes a partnership successful for both the fintech and the financial institution involved.
Featuring Ami Iceman, Chief Research and Digital Experience Officer, MSU Federal Credit Union; and Zakie Twainy, Digital Partnerships & Enterprise Innovation, BNY Mellon.
Wednesday, September 10 at 2:45pm – General Session
Coming to New York for FinovateFall next month, but haven’t decided where to stay? Have we got a deal for you!
Book your room at the New York Marriott Marquis today and take advantage of exclusive rates and rooms available only to FinovateFall attendees. Want an epic Times Square view? How about a corner room with king-sized accommodations? Maybe just a nice standard guest room to retreat to at the end of a long conference day? Rooms are going fast, so visit our FinovateFall hub and guarantee your stay now!
As summer winds down, it’s a good time to start looking ahead to FinovateFall. This year’s conference returns to the Marriott Marquis in Times Square, New York, from September 8 through 10 (register early to save!). With the event just over a month away, now is the time to lock in your travel plans and start mapping out your agenda.
Financial services continues to evolve rapidly, and this year’s keynote lineup reflects that urgency. From AI and customer experience to stablecoins and lending, these speakers will offer insights into where the industry is headed and how to stay ahead. Here’s a look at some of the voices you’ll hear on stage.
General session
Beth Haddock, Board Member and Global Policy Lead, Stablecoin Standard
Beth Haddock will take the stage at 4:20 PM on Monday, September 8 to explore how stablecoins are moving from the regulatory fringe to the strategic foundation of modern banking. With the GENIUS Act poised to redefine digital dollar issuance, Haddock will break down the operational, compliance, and competitive pressures facing banks and trust companies. From payments and custody to customer expectations, this session will spotlight what leaders need to know now as stablecoins become embedded in the financial ecosystem.
Jon Lakefish, Founder of the Lakefish Group
On Wednesday, September 10 at 9:45 AM, Jon Lakefish will examine how financial institutions can use AI to build customer trust and loyalty. In a world where technology drives personalization, Lakefish will share how banks can design AI-powered customer experiences that feel authentic and deliver long-term value.
Ben Feller, Partner at the Maslansky Partners
Also on Wednesday at 3:10 PM, Ben Feller, Partner at Maslansky + Partners and former Chief White House Correspondent for the Associated Press, will share his front-row view of presidential leadership and media. Drawing on six years covering Presidents George W. Bush and Barack Obama, Feller will offer a candid, behind-the-scenes look at high-stakes decision-making, communication strategy, and the power of narrative in moments that shaped history.
Industry Stage sessions
Yury Pukha, CEO of Intelligent Edge Consulting
At 10:50 AM on Wednesday, September 10, Yury Pukha will lead the AI industry stage with a deep dive into the current landscape of artificial intelligence in financial services. Drawing on insights from large-scale implementations, Pukha will explore what’s working, what’s not, and the critical lessons financial institutions must understand to scale AI successfully.
Stephanie Miracle, FedNow Client Specialist, Federal Reserve Financial Services
Also at 10:50 AM on Wednesday, September 10, on the Payments stage, Stephanie Miracle will tackle the evolution of real-time payments. As RTP and FedNow gain momentum, Miracle will discuss whether faster is always better and will also consider the challenges institutions face when building products on top of these instant payment rails.
Jason Mikula, Publisher, Fintech Business Weekly
On the Lending industry stage at 10:50 AM on Wednesday, September 10, Jason Mikula will share his perspective on the growing opportunity in small business lending. With demand for capital on the rise, Mikula will outline how financial institutions can effectively tap this market and deliver products that resonate with small business owners.
Nick Fok, Managing Partner, Erez Capital
At 12:05 PM on Wednesday, September 10, on the AI stage, Nick Fok will explore the rise of agentic AI and its potential to reshape financial services. As models become more autonomous and capable of making decisions, Fok will discuss what this shift means for innovation, risk, and the future of financial institutions.
Sarah Welch, Managing Director at Curinos
Also at 12:05 PM on Wednesday, September 10, Sarah Welch will join the Customer Experience industry stage to examine the power of brand distinctiveness. In a crowded marketplace, Welch will highlight how bold, differentiated branding is becoming a key driver of customer growth, and what it takes to stand out.
Ryan Miller, Vice President and Senior Counsel at the American Bankers Association
Rounding off the list, Ryan Miller will speak on the Open Banking stage at 12:05 PM on Wednesday, September 10. Miller will explore how open data could reshape the US banking landscape, what regulatory and strategic shifts are on the horizon, and why early movers stand to benefit the most.
These keynote and industry stage sessions offer timely insights from leaders at the forefront of innovation. Whether you’re focused on AI, payments, customer experience, or regulation, FinovateFall’s agenda is packed with ideas to inform your strategy and spark new thinking. Registration is now open! We look forward to seeing you in New York this September.
FinovateFall returns returns to New York this September with a best-in-class demo lineup.
Over 60 companies will have just 7 minutes to show why they’re industry leaders and disruptors. And then you’ll decide who takes home the coveted Best of Show award. Make sure you’re there to see it!
Curated to reflect fintech’s state of play, this year’s demo lineup hits all the high notes for emerging tech. Here’s why to tune in:
First impressions matter: Delight new customers with a personalized onboarding switch kit
Plant seeds early: Supercharge teens’ digital banking experience and deposit growth
Break the scam spell: Disrupt high-risk situations with AI trained on human vulnerabilities and exploit techniques
Strike (more) gold: Automate 90% of client interactions to manage (and build) even more wealth
Mine your data: Transform scattered data into an intelligent ecosystem with more opportunities for growth and automation
Raise your shields: Combat the rising tide of deepfakes and synthetic identities without customer inconvenience
Help them nest: Nurture first-time homebuyers from curiosity to closing with a personalized journey
And here’s who you’ll meet:
Are you a fintech or tech company? Demo applications are still open—if you’re working on something new and groundbreaking in fintech, apply now.
Are you a financial institution, venture capitalist, or another leader in the finserv space? Early-bird delegate passes expire THIS FRIDAY, JUNE 13. Register today!
