Finovate Debuts: StockViews Leverages Crowdsourcing, Delivers Better Research to Fund Managers

Finovate Debuts: StockViews Leverages Crowdsourcing, Delivers Better Research to Fund Managers

StockViews_homepage_Aug2015

According to StockViews co-founder and CEO Tom Beevers, the only thing worse than the amount of money spent on Wall Street research is the fact that the research often isn’t very good. For many fund managers and advisers, managing money with Wall Street research is like dining at a restaurant known more for its reputation than for the real quality of the food.

“Billions are spent on equity research each year to help fund managers beat the market,” Beevers said from the stage at FinovateSpring 2015. “But these experts rarely [get] it right.”

So Beevers’ solution is two-fold. First, top analysts, especially independent analysts, need a way to get their opinions and research to the professional investing public. Second, professional investors like fund managers need a way to both connect with these analysts, as well as a way to determine which of them consistently beat the market—and show the research to back it up.

The resulting platform, StockViews, and its signature feature, StockViews Signal, was unveiled this year at FinovateSpring 2015. StockViews now has more than 500 advisers on the platform generating ratings, opinions, and research, providing better results and lower costs for fund managers.

StockViews_stage_FS2015

StockViews CEO and co-founder Tom Beevers demonstrated his company’s technology at FinovateSpring 2015 in San Jose.

“The platform is a way for fund managers to tap into something that was never there before,” Beevers said. He described a multi-billion dollar wealth management industry that is dominated by tradition and inefficiency not only on the financial advisor’s side, but on the client side, as well. “The lack of knowledge by customers doesn’t help,” Beevers added. “Customers don’t realize that they are paying for research and not the fund manager.”

Company facts:

  • Founded in May 2014
  • Headquartered in London, United Kingdom
  • Features more than 500 active contributing analysts on platform
  • Generated more than 23,000 ratings since May 14
  • Tom Beevers is CEO

How it works

StockViews is designed to do three things:

  • Make it easy for analysts to join the platform to provide market opinion and research
  • Provide a way for fund managers to readily determine which analysts consistently outperform the market
  • Deliver actionable buy, sell, or hold ratings that are better than those from Wall Street research

StockViews_Art1a

Each analyst on the platform has his or her own page where fund managers can read current opinions and analysis, as well as more historical market calls and research. Analysts are designated as analyst, senior analyst, or vice president based on their overall performance in terms of (1) market price outperformance, (2) breadth and duration of coverage (more markets for a longer time is generally stronger than fewer markets for a shorter time), and (3) peer-reviewed research. This last factor adds human, non-quantifiable input regarding which analysts produce not only good performance metrics, but also cite research to explain and support the outperformance.

“The next Warren Buffet may come from Bangladesh,” said Beevers. “The next George Soros may come from South Korea.” Beavers is a big fan of the revolution in self-teaching, which he thinks is key to the development of independent analysis of the equity markets in recent years. He notes that part of his inspiration for launching StockViews came from watching his fund-management colleagues move away from Wall Street research and toward independent research, increasingly available online. “And what we’re doing is isolating those people who can consistently outperform the market, and then aggregating their collective wisdom,” Beevers explained. “For a fund manager, this provides a valuable tool.”

StockViews_Art2

The StockViews Signal, unveiled at FinovateSpring 2015, takes the information from the platform’s hundreds of analysts to provide a crowdsourced take on which stocks deserve buy, sell, or hold ratings. The Signal compares market ratings done by the platform’s analysts—particularly, the top analysts—with market ratings provided by Wall Street. Fund managers can use the Signal to spot instances of significant divergence between Wall Street opinion and the opinions of historically outperforming analysts on StockViews’ platform.

For example, it may not be especially significant if Wall Street is 20% in favor of buying a stock and the analysts on the StockViews platform are at 50% in favor. But if the top analysts—the Signal can be subdivided to show opinions of all platform members, analysts, vice presidents, or Wall Street analysts—are 70% in favor, the divergence between the top analysts and Wall Street may be worth investigating.

The future

With the launch of StockViews Signals this spring, the main task is to turn its community into a true marketplace. “We’ve built a good community and are starting to look at ways to monetize that talent,” Beevers says. He says while most of the platform will be free, the opinions and research from top analysts will be a behind a paywall. Beevers believes fund managers will pay “a few hundred dollars a month” for access, and says “eighty percent of the fee will be passed on to top analysts.”

On the funding side, the company raised $16,000 in seed investment in July, and is continuing to build support from the investment community. The platform has more than 1,800 members, and has provided more than 26,000 ratings to date.

StockViews_Art3b

Beevers admits he envisions a world in which Wall Street research is no longer required reading for fund managers. He says that in ten years, “investors’ requirements for research can be efficiently matched with analytical talent online. And in the process, we can strip out the unnecessary cost of the Wall Street machine.”

That’s a tall order. But innovation in fintech often boils down to one of two approaches: (1) build a better mousetrap or (2) build a better way at accessing the better mousetraps built by others. For fund managers looking to escape the world of expensive and often overrated Wall Street research, StockViews may be a rare example of both.


Check out the StockViews live on stage at FinovateSpring 2015 in San Jose.

Finovate Debuts: 3E Software’s Teslar is a Toolbox for Credit Management

Finovate Debuts: 3E Software’s Teslar is a Toolbox for Credit Management

3EHomepage

3E Software’s Teslar offers a fully integrated system to track loans. Its lending and credit management tools offer multiple services to track commercial debt.

Company facts:

  • Self-funded
  • 100% employee owned
  • Five-year annual average revenue growth rate of 150%+
  • Average customer ROI totals 200%

3E’s Teslar toolbox integrates with all of a bank’s systems to present commercial loan officers with portfolio and performance data. What is unique about Teslar’s platform, according to CEO Joe Ehrhardt, is that it aggregates multiple tools to offer a cradle-to-grave approach to assist with all phases of loan management.

Teslar’s capabilities are highly configurable and suitable for small community banks, as well as large regional banks.

Dashboards

Teslar’s dashboards offer a customized overview of loan-related stats and facts pertaining to specific concerns. Banks can configure dashboards at the branch level and even the user level by using filters. And managers can use it to compare various teams of loan officers.

Upon logging in, the lender sees the main dashboard (below) which outlines maturing loans, past-due loans, exceptions, and covenants. This overview highlights important factors for that day. Users simply click through graphs for details and borrower contact information.

TeslarDashboard

Teslar’s Main Dashboard (above)

The Loan Portfolio Performance Dashboard (below) graphs six aspects of a loan portfolio:

  • Balance comparison
  • Yields
  • Income
  • Problem percentages
  • Exception trends
  • Past dues

Similar to the main dashboard, users can customize each graph.

Loanportfoliodashboard

Teslar’s Loan Portfolio Performance Dashboard (above)

Exception tracking

Teslar supports five different types of exceptions: collateral, credit, policy, financial, and covenant (see section below). Its reporting system minimizes the need for data entry and helps quality-control groups find irregularities faster.

exceptionsDash

Covenant tracking

Banks that service large commercial loans with complex covenants often need a system to track and monitor them. Covenant tracking is one of the more popular modules.

Teslar pulls in information for each covenant, then tracks loan documents, calculates values such as debt-service-coverage ratios, and maps the historical values over time.

covenantTracking

Tailored Covenant Exception Summary (above)

Teslar also offers a waiver and forbearance system that helps banks handle covenants in default.

CovenantsSummarySummary of Customers with Covenants (above)

 

We’ve looked at just three of Teslar’s large feature set. 3E Software can also integrate with a bank’s entire lending system, including:

  • Image systems
  • Origination systems
  • Core
  • Factoring
  • Small businesses

3E Software demoed Teslar live at FinovateSpring 2015 in San Jose. It is the first company from Arkansas to take the Finovate stage.

 

Finovate Debuts: Money Amigo Puts the Blockchain to Work for the Underbanked

Finovate Debuts: Money Amigo Puts the Blockchain to Work for the Underbanked

MoneyAmigoHomepage

Money Amigo’sMoneyAmigoSendMoney mobile banking platform delivers traditional banking products in a nontraditional way. Its clean interface targets underserved markets by delivering simple-to-use services with a transparent fee structure.

Company facts:

  • $300,000 raised
  • 7 employees
  • Headquartered in Las Vegas, Nevada

Money Amigo, which is primarily targeted toward Hispanics and students, prides itself on bringing financial services to previously ignored market segments. Its core feature is international remittances.

Cross-border remittances are expensive and time-consuming. To keep the cost low and the transfer-speed high, Money Amigo moves money using the blockchain. Because digital currencies intimidate most users, the startup insulates all players from cryptocurrency elements. The currency-transfer process runs completely and securely in the background: The sender, recipient, and back-end operational players interact only with Money Amigo’s simple user interface, unaware they are using digital currency.

MoneyAmigoRemittance2

When I asked the Money Amigo team for specifics on how the startup is using the blockchain, they would admit only to doing some “very very cool things” that they “just can’t talk about right now.”MrAmigo2

What’s next for Money Amigo? With so many players interested, the team tells me that Money Amigo is considering selling its remittance solution as a separate white-label option.

This post would not be complete without mentioning Mr. Amigo. The furry green mascot is a crucial part of the user experience. The friendly guy greets users at multiple points to walk them through the user experience. Financial services can be quite complex, and Mr. Amigo helps make managing money more approachable.

Finovate Debuts: Onovative’s CoreIQ Brings Automated Marketing Technology to Banks

Finovate Debuts: Onovative’s CoreIQ Brings Automated Marketing Technology to Banks

Onovative_homepage_June2015

CoreIQ is a marketing automation system developed by Onovative that speeds onboarding and broadens cross-selling opportunities for community banks and credit unions. The platform leverages the data in the banks’s core banking system to automatically distribute marketing content in a variety of formats, from email and SMS to phone calls and postcards.

“We are a hybrid between CRM and marketing automation,” Onovative CEO Michael Browning explained in a conversation during FinovateSpring 2015 in San Jose earlier this year. “We bring data from all their systems and keep it behind their firewall, then use APIs to reach out to Trulioo and other companies for other functions (like Facebook ads).”

Onovative_FS2015_stage

From left: Onovative co-founders, CEO Michael Browning and CTO Clay Turner, demonstrated CoreIQ at FinovateSpring 2015 in San Jose.

Onovative sees its technology as a challenge to the Salesforces of the World, and similar platforms. One observer at FinovateSpring 2015 referred to Onovative as “Mailchimp for Banks and Credit Unions.” On that point, Browning admitted that “as a company, we love taking on bigger companies. It’s part of the fun of being a startup.”

Company facts:

  • Founded in June 2013
  • Headquartered in Jeffersonville, Indiana
  • Six employees
  • Raised $400,000 in capital
  • Michael Browning is CEO and co-founder

How it works

Onovative’s CoreIQ is designed to give community banks and credit unions the same high-caliber marketing tools to better engage their customers that larger financial institutions have access to. Among the key differentiators is the way Onovative handles a client’s sensitive customer data. “We centralize the data. Companies don’t have to upload to the cloud,” Browning explained. “We use APIs to access it, but we keep the data where it belongs.”

Onovative_CoreIQ_dashboard

From the main CoreIQ dashboard (above), a marketing team has insight into every client in the bank or credit union. Marketers can use the dashboard’s Account Listing Report to build customized lists for a variety of outreach campaigns—e.g., “Select personal checking account customers with balances of more than $1,000″—or to build a campaign based on the customers of a single branch, a region, current status, account type and much more.

Onovative_CoreIQ_Account_Listing

Client data can be analyzed through one of CoreIQ’s visualizations or presented in a simple list form (see below) for ready use in a campaign. Campaigns can be developed to operate through a variety of channels—from email and SMS to postcards and outbound telephone calls—and the platform provides a number of predesigned templates. These templates help not only marketers to save time, but also make it easier for community banks and credit unions to remain compliant since the message is consistent.

“In just a few seconds I can go from a list of people to a campaign,” Browning said. “And because all of this data is kept behind the firewall in CoreIQ, I’m able to see all the way through to conversions, as well.”

Onovative_CoreIQ_Account_List

CoreIQ also provides an Actionable Report Campaign tab (below) that gives marketers insight into how much their campaigns will cost, how the cost of the campaign will impact the budget, and other important campaign information and criteria. The user can also see how the actual text or SMS or email will look when it is delivered.

Onovative_CoreIQ_Campaign

Part of helping community banks and credit unions engage their customers with the same efficiency and sophistication as larger institutions includes things like providing a wide variety of templates and artwork to accompany marketing messages. Templates for email, postcard, SMS, and other message channels are available for banks and credit unions to choose from.

Importantly, as Browning pointed out in his FinovateSpring demo of the platform, CoreIQ’s template library can also include elements that have an API-component, as well. “So we have things in the pipeline like the Facebook-ad network and other display networks,” Browning said.

Onovative_CoreIQ_Onboarding_Templates

Campaigns can be easily tagged for reference and analysis, separating “offers” from “courtesy followups” and “debt collections.” Campaigns can also be linked with specific offers such as business checking or auto loans. The “Communication Template” features both an “approved by compliance” toggle button, as well as a signature space for any revisions to the template to be noted and approved.

And because the reality of multichannel communications means that not every customer is available on every channel, CoreIQ has a feature that allows any email or electronic campaign to be issued in print format if the platform detects that no electronic channel is available for a given customer. For example, the system could be configured to send a direct-mail postcard whenever it encounters a customer with no available email address.

The future

Onovative’s to-do list is long, but all items carry a central theme: Make the necessary connections to bring more data to the hands of FIs seeking deeper engagement with customers. Browning says Onovative is partnering with “people that already have a lot of consumer data and connecting it with what banks already have.” At Finovate, those partners were largely the technology folks, the payment processors and core systems providers. “We want to hook their data into our system,” Browning explained. “Reaching out via SMS, email, print, Facebook ads, Google display ads, issuing gift cards via API, integrating behavioral data from other networks … it’s all important,” he said.

Onovative_CoreIQ_Mapping-Conversions

At a starting price of $900 a month for the complete CoreIQ suite, Onovative offers FIs the ability to try the platform for a few months before making a commitment, and insists there are no long-term contracts. Browning added, “We put price right out in front. People love the fact that price is transparent.” The company recently celebrated its partnership with Massachusetts-based Avidia Bank ($1 billion in assets), and in June 2015 was featured in a Credit Union Times article on onboarding strategies for small and medium FIs.

“The most important thing a credit union can do is to understand its members as much as possible as soon as possible,” Browning said in the CU Times feature. “Cross-selling is important, but you won’t know what to cross-sell until you fully understand their situation.”

And with CoreIQ, Browning is betting that the ability for community banks and credit unions to reach that kind of full understanding will become a lot easier.


Check out the FinovateSpring 2015 demo video for Onovative below.

 

Finovate Debuts: Dream Payments Solves Your Payment-acceptance Nightmare

Finovate Debuts: Dream Payments Solves Your Payment-acceptance Nightmare

DreamPaymentsHomepage

Dream Payments works with banks and merchant acquirers to help businesses process payments and track operations. Its specialized mobile point-of-sale (mPOS) terminal, combined with a free mobile app, enables merchants to accept cash, credit, or debit card payments. This, coupled with Dream Payments’ sales insights and analytics, offers an end-to-end solution that is magstripe, EMV, and NFC compatible.

PaymentMethods

Merchant acquirers and banks can guard against disintermediation from alternative payment platform providers by offering the Dream Payments mPOS on a white-labeled basis.

Company facts:

  • 20+ employees
  • Raised $6 million in seed funding
  • Based in Toronto, Canada
  • Founded in 2014

The payment experience

ChargeMobileAppPaymentMethodUsing the mobile app, the merchant selects the item the customer would like to purchase, or manually enters the amount to charge. After entering the quantity and payment method (cash, debit, or credit), the merchant selects pay.

Once the device is authenticated and the transaction is validated, the customer receives a digital receipt via email, SMS, or a hard copy from a bluetooth printer.

Because of the upcoming liability shift, Dream Payments offers an EMV option. While EMV-compliant POS terminals typically cost $250 to $1,000, the Dream Payments hardware costs $50 for the device and comes with a free mobile app that works on multiple devices.

DreamPaymentsApplePayDream Payments works with NFC payments such as ApplePay

Merchant dashboard capabilitiesMerchantPortal

The Merchant Dashboard for business clients enables them to view their transaction history, reissue receipts, and process returns. Similar to the mPOS, banks and merchant acquirers can tailor this administrative view to match their brand.

The dashboard serves as a toolbox for merchants to manage and track sales, view deposits, as well as adjust POS settings. They can, for example, add and adjust user permissions, create and review sales reports, and manage customer receipts.

For banks and merchant acquirers

OpsDashboardUsing the Operation Portal, banks service multiple merchant client accounts. The portal provides a tier 1 and tier 2 support tool. It offers a high-level view of all merchants and their basic profile information, along with a complete list of each merchant’s transactions.

The Operation Portal also enables banks to activate, deactivate, and manage the merchants’ EMV card readers.

 

Dream Payments debuted at FinovateSpring 2015 in San Jose.

 

Finovate Debuts: itBit’s Regulated Bitcoin Trading Platform

Finovate Debuts: itBit’s Regulated Bitcoin Trading Platform

itBitHomepage

While there are dozens of bitcoin trading platforms available to people looking to buy and sell bitcoin, itBit easily differentiates itself from the masses.

itBit’s founders set out to build a compliant exchange which is what sets the New York-based company apart from its numerous competitors. In fact, it is the only regulated bitcoin trading platform open to all U.S. customers.

itbitMultichannel

Company facts:

  • 32 employees
  • $30 million in funding
  • Headquartered in New York City
  • Thousands of users across the globe
  • Board members include Senator Bill Bradley; Sheila Bair, former FDIC chairman; and Robert Herz, former FASB chairman
  • Accommodates both retail and institutional traders

itBit Trust Company

nydofsitBit has a trust company that is licensed by the New York State Department of Financial Services. The company selected New York state because the founders are based in NYC, and it is the most difficult state from which a license can be obtained. For this reason, the certification is recognized nationwide.

As a part of this license, itBit protects all of users’ fiat and bitcoin currencies. It also offers tax documentation and FDIC insurance for U.S. currency deposits.

Since itBit is regulated, it must pass yearly exams, complete capital requirements, and face oversight to ensure its bitcoins are secure. Additionally, the company must maintain a certain level of regulatory capital and is liable to repay users in the event any currency is lost or stolen.

Trading platform

itBit enables users to trade three fiat currencies against bitcoin (XBT), including Euros (EUR), Singapore dollars (SGD), and U.S. dollars (USD). itBit holds all client bitcoins in cold storage, i.e., stored offline.

The screenshot below shows the user’s wallet, which displays account balances across all currencies. The wallet also offers the option to deposit and withdraw from their account.

itbitWallet

To make a deposit, the user selects the desired currency. For every deposit, itBit generates a unique address, corresponding to the user’s wallet, which ensures funds are routed directly into their itBit account. The wallet dashboard also offers a visualization of all historical deposits, withdrawals, and currency trades.

Make a trade

At the top of the trading platform, itBit highlights the best bid and ask in the market, as well as the 24-hour bitcoin trading-volume.

To buy bitcoin, the user enters their desired limit-order price and amount, which will be filled only if the price of bitcoin reaches the user’s specified limit-price. Once they click buy and confirm the trade, their account updates in real-time to reflect the purchase.

The order book displays all executed, cancelled, and live orders in the market to all users. This transparent view of trades enables users to conduct their own price analyses.

itBit operates on a maker-taker fee structure, meaning that it pays rebates to users who are making money on its platform via limit-order execution. The rebate section shows the user their available balance to use toward future trading fees.

itbitBid

itBit is available internationally to users from 67 countries. The startup has offices in New York City and Singapore. It is currently looking for bank partnerships.

Check out itBit’s full live demo from FinovateSpring 2015 below, or visit the Finovate video archives.

Finovate Debuts: Bento Builds Banking Solutions for Small Businesses

Finovate Debuts: Bento Builds Banking Solutions for Small Businesses

Bento_homepage_June2015

Who is the most underserved community in banking? Immigrants? Millennials? People living in remote or rural areas?

According to Farhan Ahmad, CEO and co-founder of Bento for Business, the answer is: Small business.

“We are solving one of the largest unmet needs in fintech,” Ahmad said, “helping small businesses.” He says that banks want to service small businesses, but “it’s been profitable not to.” For Ahmad, whose company demonstrated its Small Business Prepaid MasterCard last month, small businesses are too important to be overlooked. “Small businesses power economics and culture,” he explained. “We want to work with banks, with service providers, and the like … to curate and build beautiful, simple and most of all useful products that are built just for small businesses.”

Bento_FS2015_stage

Bento CEO Farhan Ahmad demonstrated his card controls for small business technology at FinovateSpring 2015 in San Jose.

Small business needs are consistent around the world, but it is critical to be able to provide small businesses with the tools and resources they need in exactly the way they need them. “Every small business should build their own Bento box of financial services,” Ahmad said, comparing his company to the Japanese cuisine in which each item in a meal has its own section in a shallow box or tray. And the current product offering at the front of that Bento box is the company’s Business Prepaid Debit Cards.

Prepaid Cards from Bento provide business owners with real-time control over employee spending. Owners can set up individual employee budgets on the cards, or set them up as specific-purpose cards like gas- or travel-expense cards. Cards can be turned on or off with a single click, and the platform provides a dashboard where all of the accounts can be viewed and tracked.

Bento chose the reloadable prepaid card route so that virtually any business can be accepted, and the business owner’s credit is never affected. Ahmad makes a point of saying that while his company’s solutions can work for the tech startups of the world, they are more intended for the sorts of small businesses that don’t make headlines or dream of accessing venture capital. “We’re building a solution for the rest of the world, not just Silicon Valley,” Ahmad said.

The facts:

  • Founded in January 2014 by Farhan Ahmad, CEO, and Sean Anderson, CPO
  • Headquartered in San Francisco, California
  • Raised $2.5 million in seed funding
  • Has 8 employees
  • Investors include Anthemis Group, Blumberg Capital, LionBird, and Pivot Investment Partners

How it works

From the “People & Cards” section of the Bento Prepaid MasterCard dashboard (below), company owners can add employees and cards, as well as turn the cards on and off in real time, and set spending limits. Limits can be set by day, week or month, as well as day of the week, and owners can select locations where the card can be used.

Bento_PeopleCards_1

The “Account Dashboard” (below) gives the owners an overview of all accounts in a graphic form that is easy to read and easy to manage. Owners can see available balances, total spending, as well as a breakdown of purchases by category. “We give you a full picture,” Ahmad explained. “In one quick glance you can see how much money you are spending, where is it going, and who is spending how much of your money (and) where. A 3- to 5-second glance will tell you everything you need to know about your financial health.”

Bento_AccountDash_2

Owners can move the cursor over any of the data in the graph or table and a small dialogue bubble appears displaying the additional information about the data. Click on a data category like “Operations,” and the user is taken to the Transactions tab (below) for even more detail.

Ahmad points out that the data in the Transactions tab in the Bento platform will help business owners avoid many of the headaches that come with bookkeeping. Owners can create specific tags and leave notes for individual transactions, as well as sort, filter, and group transactions in order to build easy-to-email, print, or export reports.

Bento_Transactions_3

Bento helps business owners spot and control the kind of small expenses that can amount to huge costs when they go unnoticed for a significant period of time. “One unauthorized cup of coffee a day from 10 employees adds up to more than $6,000 a year,” Ahmad explained. “For a regular small business that only makes $70,000 in income a year, that’s the difference between a family vacation, or not.”

The future

Ahmad has leveraged his experience working in payments at JP Morgan, Discover, and Barclays to create a platform that was “global from day one.” The idea was to build complexity in the backend, with simple controls for the end user. “Transparent and friendly” are how he describes the platform.

Bento is very much looking to partner with banks rather than to compete with them. Ideally, banks who can’t invest in the technology themselves would license the technology from Bento. At the same time, Ahmad is interested in working with companies that offer services to small businesses and even some of his fellow startup alums at Finovate looking for business-operations solutions.

Ahmad said that Bento will probably be launching another “one or two” products in 2015. But the current focus remains on marketing and getting the word out about the Bento Prepaid Commercial MasterCard. “The common thread,” Ahmad said, when asked about what to expect next from Bento, “is anything a business would need from a bank.”

Check out the FinovateSpring 2015 demo video for Bento for Business below:

Finovate Debuts: Shoeboxed’s Features Help Banks Dig Into Level 3 Data

Finovate Debuts: Shoeboxed’s Features Help Banks Dig Into Level 3 Data

ShoeBoxedhomepage

Remember the magic you felt when you first saw your credit card transactions automatically categorized on Mint? Did your heart drop when you realized it only tracked merchants, not products? A granular view of purchases at the product level is known as level 3 data, and it’s valuable for both banks and consumers.

Shoeboxed has been providing level 3 data since launching in 2007. Its platform stores customers’ paper receipts, automatically aggregates their email receipts, and offers multiple services to help users track their finances and make better purchasing decisions.

At FinovateSpring 2015, Shoeboxed launched a packaged offering for banks to provide their customers. By better understanding the exact products consumers are purchasing, banks can serve their customers in a more tailored way.

Company facts:

  • Based in Durham, North Carolina
  • Founded in 2007
  • User base of one million

User experience
Bank clients deliver Shoeboxed seamlessly within their mobile app. At first, Shoeboxed displays the list of the customer’s transactions as they normally would see them (see screenshot below).

For a richer view of their transactions, customers take two steps:

1) Link email account to automatically sync email receipts such as airline tickets or Amazon purchases.

After syncing to email, Shoeboxed aggregates email receipts, matches them with the credit card transaction, and provides details about each purchase. To see more information about a transaction, the app supplies a copy of the original receipt, an itemized list of purchases, and the category of the transaction, all within the banking app.

ShoeboxedAccountEmaillink

2) Upload photos of paper receipts

For paper receipts, users take pictures from within the mobile banking app. In the background, Shoeboxed automatically matches the SKU of items on the receipts to the corresponding transactions.

Fraud alerts

In potential fraud cases, where the amount listed on the receipt differs from the amount of the final transaction, Shoeboxed highlights the purchase in yellow to alert the user.

ShoeBoxedTransactions

In this case, the posted transaction amount for Beyu Caffe exceeds the amount on the receipt by $5. Here, an employee may have changed the tip after the customer signed the receipt.

ShoeboxedFraud1

Other Shoeboxed benefits include:

1) Price drop alerts
2) Product recall alerts
3) Product return reminders

For banks
Shoeboxed believes that receipt-capture will soon become a standard, must-have banking feature, similar to mobile remote deposit. The company is currently targeting the top 20 U.S. banks, helping them customize the product to their specific needs through an SDK that can be integrated in as fast as two to three months. It also offers a guided, turnkey solution.

Shoeboxed’s white-labeled solution enables banks to offer their customers a granular view of what they’re purchasing. Banks can leverage this level 3 data to enhance their advertising, rewards, and create more tailored offerings to end-customers.

Shoeboxed also offers the service directly to consumers and small businesses. Check out the company’s launch video of its Receipt Capture for Banks at FinovateSpring 2015.

Finovate Debuts: Token Creates Secure Payment Ecosystem

Finovate Debuts: Token Creates Secure Payment Ecosystem

Token_homepage_June2015

 

 

 

 

 

 

 

 

 

 

 

What do you get when you cross a serial entrepreneur identity/security expert (who has created billions of dollars for investors) with a technologist responsible for moving more than a quadrillion dollars every year in his previous incarnation as Citibank CTO?

In a word: Token, a new way to secure payment ecosystems based on end-to-end secure protocols and digital signatures that is designed specifically for payments.

“Regulators are demanding faster, more secure payments for banks,” Token CEO Steve Kirsch said. “We supply software so (they) can meet those needs.”

Token_FS2015_stage

Left to right: Token CTO Yobie Benjamin and CEO Steve Kirsch demonstrated Token at FinovateSpring 2015.

Kirsch initially had been interested in taking a bitcoin-oriented path toward creating a better payment system for banks (think Ripple). But he decided that innovating with bank technology was a “much better strategy” than dealing with many of the frustrations of the bitcoin world (including the difficulty in getting a business bank account as a bitcoin company).

What Kirsch and his team have developed is an end-to-end payments system complete with account ledger, money-transfer protocol, identity server, mobile and web apps, and developer tools. It’s a solution Kirsch says is faster than ACH, less expensive than wire transfer, and more secure (and less expensive for businesses) than credit cards. And instead of a shared-secrets regime of passwords and account numbers, Token relies on state-of-the-art cryptography and pamper-proof digital signatures.

In their Finovate debut, Kirsch and Chief Technology Officer Yobie Benjamin showed four different ways that banks can use Token to offer a variety of faster, more secure services to their customers: mobile payments, billpay, authentication, and push notifications for payment authorization. Token also introduced its API to show how easy it is for developers to use the technology.

Company facts:

  • Founded January 2012
  • Headquartered in Palo Alto, California
  • 10 employees
  • More than $50 billion in sales leads

How it works

Token_mobilepayments_FS2015Each of the examples in Token’s demo at FinovateSpring emphasized the main points about the technology’s speed and security. The security of the mobile payments feature, for example, was highlighted by the use of cryptographic keys in both the phone used to make the transaction and in a wearable—in this case a FitBit wristband—that needed to be matched in order for the mobile-payment transaction to go through. Having only the phone, or only the wristband, would not be enough.

Token_billpay_FS2015In a second example, Token’s billpay feature requires a 30-second process of entering a phone number and banking credentials; after that, paying bills with Token is a one-touch process. Once signed up, customers will be able to click on a “Pay with Token” button and a Token receipt will appear. The customer clicks on the receipt and the bill is paid.

“This kind of technology lowers the overall cost of bill-pay operations,” explained Benjamin, who added that a major Silicon Valley utility would be deploying the bill-pay technology this summer.

Other features demonstrated included the ability to send push notifications to mobile devices to authenticate users. Again, the exchange of the multiple, distinct, digital signatures between the mobile device and the platform is what allows Token to establish identity. “This is simpler, faster, and easier than anything anyone is doing now to verify identity,” Kirsch said. He also said that push notification could also be used to authorize payments.

Token_authentication_FS2015“If I want to order a pizza, for example, I could call up the pizza company and tell them to send me a push notification to authorize the charge, and also to release my address. So I don’t have to give out my credit card or my address when I order things,” Kirsch explained.

“Never before have banks been able to do both push and pull transactions that are secured by digital signatures,” Kirsch said. “We’re moving payment protocols from outdated, closed protocols to modern, simple, open APIs.”

Speaking of APIs, Kirsch and Benjamin also showed how Token works from a developer perspective. Benjamin emphasized the power, security and simplicity of the API, showing how easy it was for programmers to build features like pre-authorizations (“spend up to $100 on Uber”) that can give customers greater payment flexibility and convenience and thus encourage wider adoption of the technology.

The future

Token is launching this summer with a major Silicon Valley utility, having signed its first financial services company client in April. The utility will be deploying the billpay technology that will allow customers to pay their bill with a single click. “Certain companies like cable, mobile phone companies have a huge reach and that’s why we’re targeting them,” Kirsch said.

That said, at Finovate, it was conversations with banks and financially savvy investors that he and his team were after. Token followed up its first Finovate appearance with a winning appearance at the Innotribe Startup Challenge 2015 in New York, and will join four of its fellow Finovate alums in Singapore at Sibos for the Finale.

Kirsch sees Token as part of an “inevitable transition” away from “closed, proprietary, slow, manual processes” to open protocols, straight-through processing, and technologies like digital signatures to secure identity, rather than “shared secrets” like passwords. He calls it a “once every 50-year opportunity” and has positioned Token at the forefront of it. “This is the big, final transition into secure payments,” he said. “It’s a really, really big deal.”

Check out the video of Token’s live demo at FinovateSpring 2015.

 

Finovate Debuts: A Look at Stratos’ Digital Card Issuance Platform

Finovate Debuts: A Look at Stratos’ Digital Card Issuance Platform

StratosHomepage

Remember what iPods did for your CD collection? Stratos is doing that for your wallet. That is, the startup takes the information stored on multiple cards, makes it digital, and stores it on a single card.

The Stratos card is a battery-powered, Bluetooth-connected payment, rewards, and access card that—combined with the customer-facing mobile app and backend analytic capabilities for card issuers—offers a holistic solution.

Company facts:

  • Raised more than $7 million
  • 50+ employees
  • Based in Ann Arbor, Michigan
  • Stratos card began shipping April 2015
  • The card’s non-rechargeable battery lasts two years

For end consumers: the Stratos card

The Stratos card ships with a Square-like dongle (see image below).

StratosPackaging

Before using the card, the customer loads all of the existing cards in their wallet onto the Stratos platform (the video below offers a glimpse at the user experience). In order to do this, the user opens the Stratos app, swipes all of their magstripe cards through the dongle, and the Stratos app gathers all of the card data.

Consumers use the Stratos card as they would use any of the cards listed below. Stratos works with all types of cards:

  • Credit card
  • Debit card
  • Gift card
  • ATM card
  • Loyalty/rewards card
  • Membership/ authorization card
  • Gym access card

The card holds the user’s top-three cards, which they chose by selecting one of three touch sensors on the front to reprogram the magnetic stripe on the back.

To change one or more of their top-three cards, the user needs their smartphone nearby. With their phone in Bluetooth range (3 feet), the user unlocks the card by double tapping it. On their phone, the user receives a push notification that lists which three cards are active on their Stratos card. When they open the app, they use a drag-and-drop interface to swap out and manage their cards (see screenshot below).

StratosMobileAppSmall

For card issuers: digital card-issuance platform

The Digital Card Issuance Platform replaces the physical fulfillment process by issuing a fully digital card, thereby removing the need for card issuers to mail plastic cards to their customers, sending customers a new card instantly. Additionally, the Digital Card Issuance Platform offers analytics about how customers are using their cards.

As a part of this platform, card issuers use a merchant’s geolocation to send the customer a push notification when they prepare to make a purchase. The notification alerts the customer of an incentive to open a credit account with the merchant. For example, while the customer is waiting in line to purchase a new suit at Nordstrom, they double tap their Stratos card to pay, and see a push notification that informs them they can save 15% on their purchase if they open a Nordstrom credit card. To accept the offer, the customer swipes right on the notification, selects Confirm, and double taps their Stratos card. Stratos automatically loads their new Nordstrom credit card into their wallet.

The digital card-issuance platform is relatively frictionless, since it doesn’t require the user to fill out forms or even digitally sign paperwork. The system simply relies on the customers’ identity information that is already on file with Stratos.

Stratos also offers co-branded partnerships that offer issuers control over card branding. It even enables the issuer to set their card as the default payment mechanism. For more visibility into how and where customers use their cards, Stratos provides back-end tools and dashboards to show metrics on how users favor the issuer’s card over others and track virtual top-of-wallet metrics.

Security

To keep things secure, Stratos employs bank-level encryption, and the app never displays card numbers. To view their card information within the Stratos app, users authenticate via a passcode or Touch ID.

To secure the physical card, users set parameters to disable the card if it’s stolen or lost.

What’s next

The startup is hard at work on version 2 of its card, which includes an EMV-capable version to comply with the coming liability shift this October. Also in the works is NFC payment capability and fingerprint authentication directly on the card.

Stratos plans to make the second version available internationally, as well.

Check out the video of Stratos’ live demo at FinovateSpring 2015.

Finovate Debuts: TrueAccord Provides Kinder, Gentler, Automated Debt Collection

Finovate Debuts: TrueAccord Provides Kinder, Gentler, Automated Debt Collection

TrueAccord_homepage_June2015

TrueAccord uses machine learning and behavioral analytics to automate the debt-collection process. The result is an all-in-one, debt portfolio management platform with a multichannel, “humanistic” approach to engage the debt-account holder.

At FinovateSpring 2015, the company demoed the white-label version of its platform. TrueAccord says they have seen recovery improvements of 20% or more in the companies using the technology, and individual agent productivity gains of 10x. The goal at Finovate was to introduce the platform to larger institutions that could use the technology under their own brands to better manage debt accounts.

TrueAccord_FS2015_stage

TrueAccord co-founders: CTO Nadav Samet and CEO Ohad Samet demonstrated their white-label, automated debt-recovery platform at FinovateSpring 2015 in San Jose.

Company facts:

  • Founded in 2014
  • Headquartered in San Francisco, California
  • Services more than $60 million in debt from more than 400,000 debtors
  • Ohad Samet is co-founder and CEO

The story

Ohad Samet left his job as chief risk officer at Klarna to launch TrueAccord. Inspired in part by his own experience with a debt collector, Samet enlisted his brother, Nadav Samet, a veteran of the Israeli intelligence services and a former Google engineer. Together they began to tackle some of the key problems involved in debt collection:

  • Make it easier for lenders to track and manage their debt portfolios. TrueAccord provides institutions with a visually engaging, online dashboard where all debt accounts can be reviewed and monitored.
  • Automate as much of the process as possible. TrueAccord’s platform provides automated repayment plans that can be accepted as-is by borrowers or modified, and creatively engages with the debtor automatically to suggest alternative plans—even if the debtor abandons the process by closing the window.
  • Add the right kind of “human touch.” In building TrueAccord, Samet and his team knew that different debtors would respond differently to requests to repay debt. One debtor may respond better to a lighthearted text with emoticons. Another debtor may be more encouraged to pay off his debt with a more overtly motivational approach. Yet another debtor may just need to “see the math” in order to realize the importance of prioritizing debt repayment.

What’s important is meeting the debtor where he or she is, in the channel of his or her preference, in a voice (or tone or image) that is likely to produce the positive result of turning non- or under-performing loans into performing ones.

How it works

When a company initially logs onto the TrueAccord platform, the first thing to do is add loan accounts, a task easily done either by uploading files via CSV, or by using TrueAccord’s API to set up a two-way integration. Once the loan accounts are uploaded, TrueAccord goes to work classifying the loans and displaying the information graphically in the dashboard (see below).

The dashboard makes it easy to track the kind and quality of loans in the portfolio: working and non-working loans, loans in dispute, loans under a revised payment plan and more. The dashboard also tracks inbound and outbound communication volume; recoveries (with week-to-week and month-to-month comparisons); and disbursements.

trueaccord_dashboard_1

Above: TrueAccord’s dashboard gives the lender all the relevant information in an easy-to-digest graphical format.

The settings control (below) lets the company establish parameters to guide the automated debt-recovery process. Select minimum payments, maximum discounts to be offered, and maximum payment-plan length, and the system does the rest. Administrators can use the settings tab from the dashboard to see what other features TrueAccord’s engineers are developing. Those features are tested for stability before being offered for use on the platform.

trueaccord_settings_2

Above: The settings tab in the dashboard gives the lender the opportunity to customize and adjust the parameters of the loan-repayment terms TrueAccord will offer on its behalf.

Below is an example of the view of the platform from the perspective of an individual agent reviewing accounts. The account view gives the agent all the information he or she needs in order to see exactly what condition any given loan is in. Here, the agent can see the name, outstanding balance, initial loan amount, and contact information. To the right of the Home tab, the history tab displays all of the contact between the company and the debtor. The time and date when the contact was made is noted, as are the channel (email, voicemail, SMS, etc.), and any other substantive details. Interestingly, the platform also lets the agent know if the contacted debtor has tried to access any of the messages (whether or not the debtor actually returned them), including attempts that are abandoned. TrueAccord also lets the agent know if the debtor has visited the web site and which pages have been viewed.

All of this is geared toward increasing engagement with a debtor who probably is at least a little reluctant to be engaged. By studying which channels and which messages have received the most positive responses, TrueAccord is able to provide better outcomes from debt collectors and debtors.

trueaccord_agentviewdetail

Above: The TrueAccord platform gives collection agents the details on individual accounts, including a contact history.

Easily one of the most clever features of TrueAccord from this perspective is the way the technology remains engaged with the debtor, even if the debtor abandons the process. For example, if the debtor closes the tab or window in the middle of a repayment “negotiation,” the platform will send the debtor a text or email with a subject line, such as “Let’s Try Again,” a phrase with a more conciliatory tone (or more “encouraging” or more “motivating,” depending on the debtor’s personal characteristics), and a new repayment-plan offer for the debtor to consider.

trueaccord_paymentplan_4

Above: TrueAccord automatically recontacts when debtors abandon the process with an email or text offering a repayment plan that may better suit the debtors needs.

The future

Since its Finovate debut in San Jose this spring, TrueAccord has found itself in the headlines. COO Sofya Pogreb was interviewed as part of Huffington Post Business’ Women In Business series earlier this month, and the company was recently highlighted by Fox Business as one of “30 Hot Fintech Startups to Watch” and by Coin Telegraph as one of “6 Rising FinTech Startups.” The company has raised more than $5 million, with its last funding being a $250,000 Series A round completed in October 2014.

TrueAccord’s primary goal now is to encourage more large financial institutions to adopt their technology. And if the company’s desire to add data analysts is any indication, TrueAccord is optimistic about its prospects of getting FIs to put the platform to work. Writing about the company in the fall of 2014 when it included TrueAccord in a list of “Top 10 Tech Companies to Watch,” the editors of American Banker put it simply: “Debt collection is in dire need of an overhaul. TrueAccord is trying to offer an enlightened approach.”

Often we find companies trying to put a “human face” on technology to make it more palatable. In TrueAccord, we have a company knowledgeable enough about the world of debt collection to do the exact opposite.

Finovate Debuts: LoanNow Helps Borrowers “Outperform their FICO Score”

Finovate Debuts: LoanNow Helps Borrowers “Outperform their FICO Score”

LoanNow_homepage_May2015

Years after the financial crisis, lenders remain reluctant to fund borrowers with less than perfect credit. LoanNow combines more than a decade of experience in lending; top engineering talent (“most of our team is ex-Amazon” the LoanNow team tells me); and a fresh approach to managing risk to provide better loan programs to the subprime borrowing population.

Company facts:

  • Founded June 2013
  • Headquartered in Santa Ana, California
  • More than $5 million in funding raised
  • More than $3 million in loans issued
  • 25 employees

“Everybody has friends with bad credit,” says LoanNow CEO Harry Langenberg in a conversation during Finovate week. “But you’d still loan them your car. We’re trying to help people outperform their FICO scores. [In doing so] we are producing a lower-cost loan during the lifetime of the loan.”

LoanNow_FS2015_stage_800

From left: LoanNow co-founders Harry Langenberg, CEO, and Miron Lulic, COO, demonstrated LoanNow Group Signing at FinovateSpring 2015 in San Jose.

The story

What makes LoanNow possible is a combination of technological and regulatory opportunities and a group of individuals eager to take advantage of them. Company founder and CEO Harry Langenberg and COO Miron Lulic have more than 12 years of experience building a variety of companies that addressed different consumer needs. After the financial crisis, with banks shunning borrowers with less than sterling credit, Langenberg and Lulic saw an opportunity to work with subprime lenders.

“We saw ourselves as a team of A players in a C-level industry,” they explained. “We could succeed where others were afraid to go.”

What Langenberg and Lulic brought to subprime lending was a belief that a closer focus on individual borrower behavior can bring default rates down. They use algorithms and a variety of technical tools to look at far more factors than the FICO score. “FICO is a bad way to judge people in subprime categories,” Langenberg says. “We don’t just look at past data. We also look at the real-time performance while the borrower is in the loan, as (the borrower) pays it down.”

LoanNow_Borrower_Request_Landing_Page_1b

LoanNow’s Group Signing feature, demonstrated at FinovateSpring 2015, is another example of leveraging technology with an understanding of the borrower to make better loans to those unable to rely on traditional lenders. Group Signing lets borrowers leverage their social networks, encouraging friends and family members to pledge to help retire some fraction of the loan if the borrower defaults. Based on the number of group signers and the amounts vouched for, borrowers earn credits to lower the loan rate.

Since lending is risk-based, the core problem of subprime must be solved: reduce the risk of defaults. Langenburg says the goal becomes how to manage and drive down risk when interest rates are high and pricing is up because of defaults.

There’s more to the LoanNow platform than the Group Signing feature. But the feature, demoed at FinovateSpring 2015 in San Jose, is both new and a great example of LoanNow’s concept of “social credit” in action.

How it works

Group Signing takes the traditional concept of co-signing and brings in into the 21st century. Borrowers taking advantage of the Group Signing option use the LoanNow platform to send a note to friends and family members who might be willing to vouch for the LoanNow loan. By vouching, Group Signees agree to pay a fraction of the borrower’s loan in the event of default.

LoanNow_Borrower_Request_Compose_Message_1

Having a large number of Group Signees (and/or having a significant amount of the loan “group-signed”) gives the borrower credits used to lower the interest rate on the loan. By making debt less expensive and easier to retire, borrowers are better able to improve their credit score. LoanNow’s ultimate goal is to help subprime borrowers move out of the category altogether.

LoanNow_GroupSigning_RequestView3

After accepting a Group Signing invitation, the platform thanks the Group Signee for participating and asks for a pledge amount ($25 minimum). Pledges are made with credit/debit cards from Visa, MasterCard, Discover, Maestro, or Visa Electron. Cards are not charged unless the borrower defaults.

LoanNow_Group_Signing_Amount3

The LoanNow platform provides the borrower with a dashboard to track loan obligations. Friends and family members who have agreed to group-sign or “vouch” loans not only can be tracked, but also any loans the borrower has vouched for. The dashboard also gives a “Score Feed.” The Score Feed reminds the borrower of those who have group-signed for the loan, and also shows the vouch amount and how that vouching contributes to the borrower’s overall group-signing credit total.

LoanNow_Borrower_Dashboard-Group-Sign2

LoanNow currently operates in its home state of California as well as in Utah and Missouri. Loan amounts range from $2,500 to $5,000 in California, and $1,000 to $5,000 in Utah and Missouri. Terms range from 9 months to 24 months. Application is a quick, five-minute process and, as a direct lender, LoanNow can guarantee a rapid response. Loans are deposited directly into the borrower’s account.

The future

Going forward, LoanNow’s biggest focus is to expand operations. Currently in three states, and with 20 employees, the company is looking to double or triple its headcount by the end of the year. While currently lending half-a-million a month, LoanNow would like to triple or quadruple that number in the same time frame. The company is finalizing talks with a financial partner, with a potential announcement coming by the end of June 2015.

“We came to Finovate to meet banks and credit unions and are looking to partner with them,” said Langenberg. “Our platform for subprime borrowers is also a place to monetize leads and [pick up] a mismatch in their loan programs that we can help them fix and monetize.”

LoanNow_Group_Sign_Dashboard_5

“We are investing heavily in the platform, more so than before,” said Langenberg. And that represents a commitment of not only financial capital, but also human capital. “Our platform is an entire banking infrastructure built from scratch,” he said. “We are always looking for great engineers.” LoanNow also boasts of a strong legal team to make sure they remain compliant; the company is also looking for legal talent, with plans to double the size of their legal team by January 2016.

“We are specialists on the behavioral data in this space,” said Langenberg. “We are looking to extend beyond consumer loans to work with less than perfect credit in other categories such as auto loans. We want to be the white-hat leader in this space.”

LoanNow demoed its LoanNow Group Signing technology at FinovateSpring 2015 in San Jose.