BancVue/FirstROI Launches Checking Finder

image FirstROI, a division of Austin, TX-based BancVue (previous coverage here) launched its CheckingFinder service June 2. FinovateStartup attendees received a sneak peak in April and rewarded it with a Best of Show award (video here). The innovative service helps consumers find the best BancVue-powered rewards checking account based on geographic location, APY, or total return (see second screenshot below).

How it Works
finovatestartup_bestinshow_2008The first challenge is getting customers to the site. FirstROI is investing heavily in Google AdWords to get the word out. For example, a search on “checking accounts” at Google today (note 1), displayed CheckingFinder in second place, trailing only BofA (see screenshot below).

As a relative newcomer to AdWords, the company’s bid price would have to be high to score the second slot over such big names as Schwab (#3), HSBCdirect (#4), Key Bank (#5), WaMu (#6), Chase (#10) and Wells Fargo (#11). CheckingFinder may very well be paying more than BofA, depending on how Google’s ad-positioning algorithm weighs its relevance.

image

Clicking the AdWords link results in a list of banks presorted by closest distance to the IP address used to search Google (see next screenshot). Unfortunately, the closest participating BancVue client, Altra Federal Credit Union, is 1043 miles away
(see note 2).

CheckingFinder from BancVue and FirstROI

You can also sort the results by rate (APY) or plug in an estimated checking account balance and ATM usage and have the results sorted by highest annual return
(see note 3).

After selecting the account you prefer, users land on a page that lays out the offer in more detail and includes a bright green “open now” bar at the bottom of the page and another open button in the webpage bullseye, the upper-right corner. The online account opening process is powered by Andera.

image

Summary
Overall, it’s a good “micro” search engine, helping users quickly find the best checking account from the company’s client base. The big downside from a consumer perspective is that it’s currently limited to just 60 participating BancVue reward-checking clients. It will be more effective if they can get more of their 400+ banks and credit unions on board.

While I think most consumers will understand that they are searching a subset of available checking accounts, I think BancVue should disclose a bit more about its relationship with the financial institutions listed. That fact is touched on in the About Us section, but the FAQs don’t address this, nor are there any direct links back to BancVue or FirstROI. 

Notes:

1. Google search conducted from Seattle IP address at 1 PM Pacific time, 17 June 2008.

2. Verity Credit Union, which is about 4 miles from my home, is a BancVue client, but their reward-checking account, Velocity Checking, is currently paying a short-term teaser rate of 6.75% to celebrate its 75th anniversary (APY updated 20 June per Shari’s comment). When Verity returns to its normal 5% APY, its account will be available through CheckingFinder. There is also a slightly closer California bank participating, Tri Counties Bank, but it is not marketing to Seattle residents, so I don’t see it in my CheckingFinder results page.  

3. Jeffry Pilcher, who recently left Weber Marketing to found his own consultancy, ICONiQ, is also blogging at The Financial Brand. He cautions that the days of differentiating your brand with “reward checking” has passed in many markets.

FinovateStartup Best of Show Winners Announced

finovatestartup_logo An important part of Finovate Conferences, at least for the winners, is the voting process for best demo. All non-presenting attendees receive a ballot which allows them to rate each demo on a scale of one to seven. At the end of the final demo sessions, the ballots are tallied and the presenters ranked 1 through 40 based on the average score. A majority of attendees complete a ballot so it's a good indicator of the group consensus.

There were dozens of awesome demos to choose from, but the peoples' choice yesterday are shown below (in alphabetic order). Congratulations!

 First ROI (BancVue)             Jwaala

image    image

Zecco                                                                        Zopa

 image               image 

 

Videos of all the demos will be available soon at the FinovateStartup website.

More Innovative Reward Checking Accounts from FirstROI/BancVue

image If you are a subscriber to our Online Banking Report (see #150), you know how impressed we are with the work of BancVue and FirstROI. They are the team behind the 400+ rewards checking accounts we first discusssed here in early January (see note 1).

The reward-checking phenomena, largely created by these companies, landed as the sixth most important trend of 2007, according to our year-end report. The Wall Street Journal looked at several BancVue clients in an article last weekend (here).

If you are looking for ideas to spice up your Web-based marketing, take a close look at the FirstROI portfolio (note 2). They are doing some of the most creative work I've seen in 12 years of following the space, rivaling the UK banks, which have long set the bar for online bank marketing.

Case in point: Green Reward Checking from Bank of Hiawassee/Blairsville/Blue Ridge, all part of Georgia's $440 million Chatuge Bank Shares is well-explained in a clever Flash animation (see first screenshot below). Wisconsin's $770 million First Banking Center uses similar Flash techniques with a much more "serious" branding (see second screenshot below).

Green Reward Checking from Chatuge Bank Shares Inc. <www.frogreward.com>  
$440 million-asset bank headquartered in Hiawassee, Georgia

Frog reward checking Chatuge Bank Shares


First Banking Center Rewards Checking
<firstbankingcenterrewards.com>
$760 million asset bank in southern Wisconsin

First Banking Center Reward Checking

Notes:

  1. (2) The credit union that first sparked our interest in the subject, Verity Credit Union, was advertising its reward product, Velocity Checking <velocitychecking.com>, on the radio this morning during Seattle's rush hour. The focus was on the 6% APY.
  2. (1) First ROI will demo its latest innovations at our FINOVATE Startup conference April 29 in San Francisco.

BancVue Alters the Checking Value Proposition, Powering High-Yield "Reward" Checking Accounts at 350 FIs

For someone whose job it is to stay on top of innovations in financial services, I hate to admit I'm late to the party on the so-called "reward checking" phenomena. Last year, I'd noticed a number of smaller financial institutions launching high-yield checking accounts, but I hadn't realized it was a national trend primarily powered by a single bank tech supplier, Austin, Texas-based BancVue (see note 1).

According to a November BankRate article, more than 350 U.S. banks and credit unions now offer so-called "reward checking accounts" powered by BancVue with 30 new ones coming on board each month. These checking accounts usually pay high rates of interest, typically 6%, if users meet high levels of electronic banking activity each month.

Typical requirements to earn the high yield:

  • 10 to 12 debit card transactions each month
  • Electronic statements (no paper)
  • Online banking usage

Typically, the following benefits are paid ONLY when the above requirements are met:

  • 5% to 6% interest on the first $25,000 to $40,000 in balances
  • ATM refunds up to $10 to $15/mo

And most seem to include:

  • No monthly fees regardless of activity or balance levels, so the account can be marketed as "free"

Marketing
Another distinguishing characteristic of these accounts is the innovative marketing and website design. With the help of BancVue, smaller banks and credit unions are able to offer a level of design and pizzazz that meets or exceeds the typical megabank high-budget program.

Here are some of the more interesting BancVue-powered programs we've looked at (screenshots follow):

  • Velocity Checking <velocitychecking.com> from Seattle's Verity Credit Union
    Earn 6.01% on balances up to $40,000 and receive ATM refunds up to $25 when meeting the following monthly requirements:
    – 12 debit transactions
    – 1 online banking login
    – electronic statement in lieu of paper
  • Turbo Checking <turbochecking.com> from New Mexico's Charter Bank
    Earn 6.01% on balances up to $25,000 and ATM refunds when meeting the following monthly requirements:
    – 10 debit transactions
    – receipt of 1 direct payroll deposit or other automated ACH deposit
    – 1 login to online banking
    – electronic statement in lieu of paper

And our favorite, which substitutes iTunes downloads for the high-yield benefit:

  • FreeTunes Checking <freetuneschecking.com> from Oregon Community Credit Union (see note 2)
    Earns 4 free iTunes downloads each month provided the following are met:
    – 12 debit transactions
    – 1 login to online banking
    – electronic statement in lieu of paper

Screenshots

Velocity Checking from Verity Credit Union

Turbo Checking from Charter Bank

FreeTunes Checking from Oregon Community Credit Union

Notes:

1. I began researching this area after reading Verity Credit Union CMO Shari Storm's recent blog post (here) about how she'd changed her payments behavior to make the 12 monthly debits required for its Velocity Checking.

2. Oregon Community Credit Union also offers a high-yield version, Remarkable Checking, that substitutes a 5.05% APY on all checking account balances instead of the free music. Monthly account requirements are the same.