Belguim’s First Online Bank Partners with Infosys Finacle for Core Banking

Belguim’s First Online Bank Partners with Infosys Finacle for Core Banking

Keytrade Bank, the first online bank in Belgium, has turned to Infosys Finacle to modernize its core banking system. Courtesy of the partnership, Keytrade Bank will swap out its legacy platform in favor of the Infosys Finacle suite. This will help the financial institution boost efficiency, accelerate time-to-market for products, and provide a superior experience for customers.

Keytrade Bank CEO Thierry Ternier noted in a statement that the new technology would “future-proof” the institution, and enable Keytrade Bank to “tackle the challenges of a fast-moving environment.” Keytrade Bank will subscribe to Infosys Finacle suite in a SaaS mode on the Microsoft Azure public cloud. This will facilitate the bank’s ability to leverage Finacle’s open API repository on the cloud, enabling easy and seamless integration with ecosystem partners.

Keytrade Bank is part of Credit Mutuel Arkea, one of the largest banking groups in France. The institution offers both banking and investment services to its retail customers, stemming from its origins as an online brokerage. The bank offers a current account with a 0.05 bonus for every transaction, as well as a savings account and a trading account. Keytrade also provides investment plans for as little as 25 euros per month, online portfolio management, and an open architecture funds supermarket with more than 660 funds.

The deployment of core banking technology from Infosys Finacle will help further Keytrade Bank’s development into a full-fledged bank. Founded in 1998 as VMS-Keytrade, the institution secured its banking status in 2002 when it acquired RealBank. Keytrade Bank maintains an impressive array of trading tools, including its professional day-trading and trend trading platform, Keytrade Pro. The company’s partnership with Infosys Finacle gives it the opportunity to bring its banking business up to a comparable level of innovation and service.

“With Finacle, Keytrade Bank has a core banking solution that has proven itself around the world for accelerating innovation, driving automation and operational excellence, and helping deepen customer engagements,” Infosys Finacle Chief Business Officer and Global Head Sanat Rao said. “This collaboration marks yet another milestone in our expanding presence in Europe and underlines our commitment to helping European banks stay ahead in the digital age.”

Headquartered in Bangalore, India, Infosys Finacle has been a Finovate alum since 2009. In the years since, the company has grown into a major digital banking solution provider, and is now a part of EdgeVerve Systems, a wholly-owned subsidiary of Infosys. The company offers solutions for a variety of banking needs including core banking, lending, digital engagement, payments, cash management, wealth management, treasury operations, the blockchain, and more. Banks in more than 100 countries use Finacle’s technology to help a billion people and millions of businesses improve the way they save, invest, borrow, and make payments.


Photo by lil artsy

Experian’s New Launch Helps Prevent Money Mule Account Fraud

Experian’s New Launch Helps Prevent Money Mule Account Fraud
  • Experian is launching its Mule Score, a new service to help banks identify and close down money mule accounts.
  • Money mule accounts are used by criminals to launder money and facilitate fraud.
  • According to Experian, 42% of first-party checking account fraud is mule-related.

Information services company Experian has unveiled the Experian Mule Score, a new service that will help U.K. banks identify and shutter so-called money mule accounts, or accounts that criminals use to launder money and facilitate fraud.

The “mules” are people that allow criminals to use their legitimately obtained accounts in exchange for cash. Banks can’t see where the money is coming from or being sent to. This lack of visibility makes it difficult to identify and investigate accounts being used by money mules. The issue is widespread– according to Experian, 42% of first-party checking account fraud is mule-related.

“Mule Score is the first solution of its kind, giving financial companies a comprehensive view of account activity, helping prevent them from onboarding potential mule accounts and detect already opened accounts which are suspicious,” said Experian UK&I Managing Director, Identity and Fraud Eduardo Castro.

Experian anticipates the new solution will help banks avoid onboarding suspicious accounts before they are opened, reduce fraud losses and operational costs, support at-risk consumers, and prevent fraudulent funds entering the financial system. 

Experian is leveraging its bureau data, combined with account opening history and turnover activity to create the Mule Score that flags potential money mule activity. The score, which was developed by Experian DataLabs, also uses machine learning to model characteristics of more than 200,000 historical mule cases. As a result, banks can assess their accounts to easily spot suspicious activity.

“The level of fraud and financial crime in the U.K. represents a threat to financial institutions and their customers,” said Castro. “Experian, thanks to our data, analytics and technology, is uniquely placed to help. We are committed to helping eliminate financial crime and ensuring safe financial access for all.”

Originally known for its consumer credit reporting, Experian has leveraged its extensive access to data and has honed its expertise in fraud prevention technology. In 2021 alone, the Ireland-based company prevented more than $2.25 billion (£1.8 billion) in fraudulent transactions. In addition to consumer credit reporting and fraud prevention tools, the company also offers identity theft protection, credit building tools, and a loan comparison marketplace. And on the commercial side, Experian provides a range of services for small businesses, including business credit reporting, marketing products and services, debt collection tools, and more.


Photo by Donald Tong

FIS Acquires Bond in Bid to Boost Embedded Finance Offerings

FIS Acquires Bond in Bid to Boost Embedded Finance Offerings
  • A number of sources are reporting that FIS has acquired Bond Financial Technologies for an undisclosed sum.
  • The acquisition was first reported by Fintech Business Weekly’s Jason Mikula, who subsequently shared an internal note from FIS describing the acquisition.
  • Neither company has commented publicly about the acquisition reports.

Both FIS and Bond Financial Technologies are being discreet about the news. But a growing number of sources – from TechCrunch to Twitter – are reporting that FIS has acquired the embedded finance company for an undisclosed sum. The news broke on June 1 via a tweet from Fintech Business Weekly’s Jason Mikula. TechCrunch confirmed the story days later, citing unnamed sources. But neither FIS nor Bond has issued an official statement on the news. Mikula followed up his initial tweet with a tweet on Friday sharing an internal communication from FIS president of platform and enterprise products, Tarun Bhatnagar, that provided additional details.

What do we know? In his tweet, Bhatnagar said that FIS was “welcoming 30 Bond colleagues to the FIS team” and that Bond co-founder and CEO Roy Ng will stay on, reporting to Bhatnagar. Bhatnagar noted that the acquisition makes sense for FIS insofar as it brings both banking-as-a-service and embedded finance talent and experience to the company. Bhatnagar added that the acquisition will “close a gap” when it comes to FIS’ embedded finance capabilities, and accelerate time-to-market for the company’s new embedded finance projects.

Founded in 2019, Bond has raised $49 million in funding according to Crunchbase. The company’s embedded finance platform enables program management teams to build, launch, and operate their own financial products. Account verification solutions, deposit accounts, virtual and physical cards, and money movement tools are among the products that Bond’s technology helps companies create. With modern APIs and a robust integration layer, Bond simplifies the process of building and launching new products without having to partner with multiple institutions and vendors. Bond also manages the programs so that companies do not need to worry about securing banking licenses or staffing their own compliance teams.

Earlier this year, Bond announced a partnership with College Ave Student Loans. The collaboration will enable the private student loan provider, one of the top three in the U.S., to develop financial solutions for students and their families. Ng praised the company for its refinancing program and loan products for undergraduates, graduates, and parents, alike. “We look forward to partnering with College Ave to help millions of young adults build a strong financial future,” Ng said.

CardRates published an extensive profile of Bond and its founders at the beginning of the year.


Photo by Leeloo Thefirst

SoFi at Work Launches Student Loan Verification Service 

SoFi at Work Launches Student Loan Verification Service 
  • SoFi’s SoFi at Work is launching a Student Loan Verification service this week that will help employers match their workforce’s student loan repayments with retirement contributions.
  • The tool comes in response to Congress’ SECURE 2.0 Act that allows employers to match their employees’ student loan repayments with retirement contributions.
  • In addition to Student Loan Verification, SoFi at Work also helps employers offer student loan refinancing, repayment options, a debt navigator tool, financial education resources, and more.

SoFi’s SoFi at Work program is launching a new Student Loan Verification (SLV) service this week. The new tool will help companies match their employee’s student loan repayments with retirement contributions.

SLV will be added to SoFi at Work’s portfolio of employer financial wellness benefit solutions. The launch comes in response to Congress’ Securing a Strong Retirement Act (SECURE 2.0), which allows employers to match their employees’ student loan payments with contributions toward retirement plans.

“At SoFi, we’re dedicated to helping people get their money right, and SECURE 2.0 and the provision that makes it easier for companies to support all employees’ financial well-being is a great example of that,” said SoFi at Work Vice President, Business Lead Barrett Scruggs. “Our Student Loan Verification service makes it easy for companies to put this emerging, yet highly impactful benefit into action for a more inclusive future.”

According to a 2019 study from MIT, 84% of adults with student loan debt say it has impacted the amount they’re able to save for retirement. With SLV and SECURE 2.0, companies can enable their workers to contribute to their 401(k) or 403(b) plan while paying down their student debt.

Launched in 2016, SoFi at Work aims to help employers offer their workforce student loan refinancing, repayment options, a debt navigator tool, financial education resources, and more. Seven out of 10 Fortune 500 tech firms currently offer the perk to their employees.


Photo by RDNE Stock project

Alternative Bank and Payment Data Firm Ribbit Acquires ValidiFi

Alternative Bank and Payment Data Firm Ribbit Acquires ValidiFi
  • Alternative bank and payment data company RIBBIT has acquired risk mitigation and compliance solution provider ValidiFi.
  • The amount of the transaction was not immediately available.
  • ValidiFi made its Finovate debut at FinovateFall in 2019.

ValidiFi founder and CEO Oscar DiVeroli noted the “commonality of entrepreneurial grit and innovation” among upsides of the newly-announced acquisition of his company by RIBBIT, an alternative bank and payment data provider.

Reported late last week, the acquisition will combine RIBBIT’s predictive analytics and data assets with ValidiFi’s verification and compliance solutions. The goal is to create the largest alternative database of bank and payment data in the market. “I’m excited about the enormous opportunity to bring these two dynamic, industry-leading companies together,” RIBBIT CEO Greg Rable said. “The combination of talented people, robust data, and best-in-class products makes this a win-win for our customers and for us.”

Existing investor ABS Capital supported RIBBIT in the acquisition, along with new investor MissionOG.

ValidiFi made its Finovate debut at FinovateFall in 2019. At the conference, the company demoed its Payment Risk Optimizer (PRO) technology. PRO is a Platform-as-a-Service solution that scrubs payment files for ACH and card payments. The technology leverages proprietary payment instrument data services to assess the likelihood of a successful payment. PRO can be used to schedule recurring payments for customers, or to create a subscription service, on-demand marketplace, retail store, or gateway.

“Today there are 22 billion dollars of bank overdraft and NSF fees that are charged to merchants and to consumers each and every year,” ValidiFi Chief Operating Officer Jesse Berger said from the Finovate stage in September. “The PRO all but eliminates NSF overdraft fees to consumers and return fees to the merchants. It uses automated workflows and real-time AI source data from the banks directly to verify and validate how much funds are available in the bank account. The PRO solves that age-old question of whether or not a payment transaction will go through successfully.”

Founded in March 2015, ValidiFi is based in Sunrise, Florida. The company began 2023 as a Nacha Preferred Partner for Account Verification, earning the certification in January.


Photo by Pixabay

Plaid Unveils New Identity Verification Experience

Plaid Unveils New Identity Verification Experience
  • Plaid released updates to its digital identity verification tool it launched last fall.
  • The update taps into the scale of the Plaid network to offer faster identity verification and a deeper risk insights.
  • Plaid’s overhaul also expands the types of identity documents it accepts, adds front-end support for more languages, provides a fake ID risk score, and improves the document capture experience.

Financial infrastructure fintech Plaid is updating a feature it launched last year that tackles one of the most pressing topics in fintech– digital identity.

At launch, Plaid’s identity verification tool offered consumers a one-click identity verification product that standardized a “verify once, verify everywhere” approach. As a result, users could authenticate themselves faster and with less friction, and organizations could remain KYC compliant.

And on the business side, these efficiencies are paying off. Companies using Plaid’s identity verification are reporting an average of 50% improvement of identity verification success rates.

Today’s update makes a handful of improvements on the current offering.

First, the upgrade enables Plaid Identity Verification customers to benefit from the scale of Plaid’s network. By leveraging its network, Plaid is able to offer faster verification experiences for end users while providing the organization with a more complete view of a user’s risk via their identity, financial account, and transactions.

“Now, when a user verifies their identity and links their accounts with Plaid, we detect if your customer is linking a bank account that belongs to them,” the company explained in a blog post. “We match onboarding data from identity verification with the financial institution information on file for an added layer of security.”

Next, Plaid has added a new score that indicates the likelihood that an identity has been stolen, fabricated, or manipulated. The company has also expanded the ID document types it accepts to include green cards and temporary ID cards like B1/B2 visas, and now supports front-end support for more languages including Spanish, Portuguese, Japanese, and French. In addition, Plaid has improved its document capture experience to increase conversion by guiding the user’s capture window, optimizing image file sizes, and supporting more devices.

Plaid’s identity verification service is crucial for financial services firms and third-party providers. While these entities excel in their respective subsectors, they may lack a seamless identity verification solution. However, such a solution is essential not only for creating a pleasant user experience but also for meeting regulatory KYC requirements. Plaid’s service acts as a lifeline, bridging this gap and providing the necessary identity verification capabilities.

With $734 million in funding, Plaid helps 12,000+ financial institutions offer their customers access to its network of 7,000 third party financial services via a suite of APIs that connects consumers, financial institutions, and developers. The company also offers a suite of analytics products that provides further insights into transactions. Plaid was founded in 2013 and is headquartered in San Francisco, California.


Flutterwave and Token.io Enable Pay-By-Bank Transfers in U.K. and E.U.

Flutterwave and Token.io Enable Pay-By-Bank Transfers in U.K. and E.U.
  • Flutterwave is integrating account-to-account payment infrastructure from Token.io.
  • Using Token.io’s technology, Flutterwave will add A2A payments to its Collect Payments and Send by Flutterwave products.
  • A2A payments are projected to exceed 6.5 billion in annual global volumes by 2027.

Africa-based payments technology company Flutterwave announced this week it has selected account-to-account (A2A) payment infrastructure provider Token.io to power A2A payments– also known as pay-by-bank capabilities– on its platform.

The move is expected to simplify money transfers for Flutterwave’s African users in the U.K. and E.U. looking to send money back to their home country.

Token.io was founded in 2016 and leverages open banking to offer payment providers the infrastructure they need to launch A2A payment capabilities without a team of developers. With a single API, payment providers can help their end users pay without a payment card. Token.io supports more than 567 million bank accounts– representing more than 80% of bank accounts held– in 16 supported countries.

Flutterwave has integrated Token.io’s technology to help clients of its Collect Payments product offer their end customers A2A payments. The pay-by-bank capabilities will also be available on Flutterwave’s cross-border payments platform, Send by Flutterwave, in the third quarter of this year.

The addition of the new payments method comes at an ideal time. According to Token.io CEO Todd Clyde, A2A payments are projected to exceed 6.5 billion in annual global volumes by 2027.

“Our partnership with Token.io will make it even faster and easier for individuals and businesses to pay and receive money,” said Flutterwave CEO Olugbenga “GB” Agboola. “By partnering with Token.io to provide Account-to-Account payments to our customers, Flutterwave will advance its mission of connecting Africa to the global economy.”

Flutterwave aims to create a flexible and affordable way for Africans to pay in the digital era. The company, which accepts payments in more than 30 currencies, processes an average of 500,000 payments each day. In addition to its payments technology, Flutterwave also offers invoicing technology, business loans, and analytics tools. Since it was founded in 2016, Flutterwave has raised more than $470 million and has processed over 400 million transactions worth over $25 billion.

Glean.ai Brings Automated Accruals Technology to its Intelligent AP Platform

Glean.ai Brings Automated Accruals Technology to its Intelligent AP Platform
  • Glean.ai has launched its Automated Accruals solution to help finance teams more accurately report costs.
  • The new offering is a feature of Glean.ai’s intelligent AP platform.
  • The company made its Finovate debut last year at FinovateFall in New York.

Spend management solutions company Glean.ai has announced new functionality for its Intelligent AP platform. The company recently unveiled its Automated Accruals technology, which will help companies more accurately report costs.

“Managing accruals manually in spreadsheets and over email is very time-consuming, error-prone, and can lead to an inaccurate reporting of expenses,” Glean.ai Growth Marketing Manager Spencer Campbell noted in a company blog post. Campbell wrote that reconciling accrued expenses is one of the “most time-consuming parts” of any accountant’s close process. “They have to determine which costs have been incurred by their company that have not been invoiced yet,” Campbell explained, “if invoices have been received for prior accruals, and if prior estimates of costs incurred were sufficient.”

To this problem, Glean.ai has introduced Automated Accruals as the latest feature on its spend management platform. The enhancement works by alerting users to potential accruals based on either past billing patterns or budget expectations. This enables finance teams to consult directly with vendors to determine if services were performed and to secure estimates for costs. From here, users can record the expense amount, record date, and reversal date for the accrual. Glean.ai’s technology automatically syncs the entries to the user’s general ledger, and also features real-time reporting to ensure transparency and a comprehensive view of all accrued expenses whether they are booked or reversed.

The addition of automated accruals, according to Glean.ai, is an example of the smart automation that drives the firm’s innovations. The company uses the phrase “Intelligent AP” to describe its approach to leveraging the data that flows AP and accounting to automate processes and empower decision-making.

Howard Katzenberg (CEO), Ankur Patel (Head of Data), and Alexander Jia (Head of Product) co-founded Glean.ai in 2020. The company demoed its technology in its Finovate debut at FinovateFall in September of last year. At the conference, Katzenberg talked about how millions of small businesses inadvertently overspend when paying vendors. This occurs, Katzenberg said, due to errors or other costs that could be reduced or eliminated with greater scrutiny. “Fifteen percent of their cash is silently walking out the door,” he said. To this end, Glean.ai analyzes all of the business’ bills at the line item level. This enables the technology to track purchases, prices, and volumes, and deliver “timely, relevant, and actionable ways to save money.”

Katzenberg added, “There are many AP solutions that will help you pay your vendors quicker, but there are none that will help you pay your vendors less – until now.”

Glean.ai is headquartered in New York. The company has raised more than $10 million in funding from investors including Outpost Ventures and B Capital Group.


Photo by Pixabay

Payouts-as-a-Service Innovator PayQuicker Unveils Three New Fintech Partnerships

Payouts-as-a-Service Innovator PayQuicker Unveils Three New Fintech Partnerships
  • Global payouts platform PayQuicker announced three new fintech partnerships this week.
  • The company has teamed up with Qolo, Web3 infrastructure company Fortress, and payments platform Citcom.
  • PayQuicker made its Finovate debut last September at FinovateFall in New York.

International payouts platform PayQuicker announced a trio of new fintech partnerships this week. The company has teamed up with Qolo, Fortress, and Citcon, who will take advantage of and enhance the functionality of PayQuicker’s Payouts OS platform. PayQuicker recently demoed the technology at FinovateFall.

“No single bank or payment provider can solve for cross-border payments alone,” PayQuicker President Charles Rosenblatt said. “We are uniting the power of these notable partners under our first in-market payouts orchestration platform to bring agile, secure, and convenient payout methods to businesses, and bring hard-earned money to gig and alternative workforces around the globe.”

Qolo will serve as an issuing-processing partner for PayQuicker’s Payouts OS. The company will issue an advanced suite of card solutions for corporate as well as SME business clients. This will make it easier for firms who need to make payouts to gig economy workers, for example, or to marketplace sellers. Fortress is a Web3 infrastructure company. Its partnership will enable PayQuicker to offer its clients a stablecoin wallet for payees. This will allow businesses to make disbursements in crypto instead of fiat currency. Lastly, Citcon is a global payment platform that offers solutions for payments in-store, online, and via mobile. PayQuicker customers around the world will gain new outlets via the collaboration.

“By combining Citcon’s robust global payment networks with PayQuicker’s expertise in secure and efficient payouts, we are empowering businesses to streamline their operations and enhance user experiences,” Citcon co-founder, President, and COO Wei Jiang said.

PayQuicker’s Payouts OS platform leverages a single REST API to deliver turnkey integration for multiple banks and global payment rails. The technology intelligently determines and facilitates the fastest and most cost-effective payout method for a given client. This includes saving clients time and money by comparing the processing and interchange fees.

Joined by company Chief Technology Officer James Legan, PayQuicker’s Rosenblatt demoed Payouts OS at the company’s appearance at FinovateFall last year. The team showed how the company has used Payouts OS to enable instant payouts in more than 200 countries and territories. These payouts were in local currencies and disbursed via prepaid debit card, virtual cards, and mobile wallets. “Payouts OS is the first Payouts-as-a-Service product,” Rosenblatt explained from the Finovate stage in September, “a payment orchestration platform for payouts that allows companies to go out and get the best rate, the best speed.” He added, “It will use lowest cost routing in order to be able to determine that for our clients.”

Founded in 2007, PayQuicker is baed in Rochester, New York.


Photo by Miguel Á. Padriñán

Coinbase Charged for Operating as an Unregistered Securities Exchange

Coinbase Charged for Operating as an Unregistered Securities Exchange

The U.S. Securities and Exchange Commission (SEC) announced today it has charged Coinbase for operating as an unregistered securities exchange, broker, and clearing agency; and for failing to register the offer and sale of its crypto asset staking-as-a-service program.

Specifically, the SEC is alleging that Coinbase:

  • Provides a marketplace and brings together the orders for securities of multiple buyers and sellers using established, non-discretionary methods under which such orders interact
  • Engages in the business of effecting securities transactions for the accounts of Coinbase customers
  • Provides facilities for comparison of data respecting the terms of settlement of crypto asset securities transactions, serves as an intermediary in settling transactions in crypto asset securities by Coinbase customers, and acts as a securities depository

“We allege that Coinbase, despite being subject to the securities laws, commingled and unlawfully offered exchange, broker-dealer, and clearinghouse functions,” said SEC Chair Gary Gensler. “In other parts of our securities markets, these functions are separate. Coinbase’s alleged failures deprive investors of critical protections, including rulebooks that prevent fraud and manipulation, proper disclosure, safeguards against conflicts of interest, and routine inspection by the SEC. Further, as we allege, Coinbase never registered its staking-as-a-service program as required by the securities laws, again depriving investors of critical disclosure and other protections.”

Coinbase Chief Legal Officer Paul Grewal, who testified yesterday before the House Committee on Agricultural Services on the new Digital Asset Market Structure Discussion Draft, said in a blog post that U.S. crypto firms are lacking clear rules for operating in the crypto space. In fact, Coinbase has been asking regulators for months to work together to help build regulation around crypto. The fintech has been straightforward that it wants to operate within regulation, but the SEC hasn’t been willing to work with Coinbase to define regulations.

Much of the issue between the two parties hinges on a lack of definition. Coinbase insists that it does not list securities on its platform, while the SEC has called out 61 cryptocurrencies that it believes are securities.

All of this back-and-forth has made two things clear. First, as Coinbase CEO Brian Armstrong explains in a TV commercial, crypto in the U.S. has valuable use cases, and companies need clear rules to operate in the space:

Second, regulators are making it very difficult for U.S. companies to facilitate crypto transfers. Today’s news comes a day after the SEC sued Binance CEO and Founder Changpeng Zhao for operating unregistered exchanges, broker-dealers, and clearing agencies; misrepresenting trading controls and oversight on the Binance.US platform; and for the unregistered offer and sale of securities.

In a tweet earlier today, Armstrong highlighted that the SEC’s suit against Binance is different from its suit against Coinbase. “Btw, in case it’s not obvious, the Coinbase suit is very different from others out there – the complaint filed against us is exclusively focused on what is or is not a security. And we are confident in our facts and the law,” he said.

Regardless of the differences, in my view, the SEC is making examples out of these crypto firms to not only serve as a warning to other companies operating in the crypto space, but to also drive down consumer interest in holding digital assets.

Armstrong also used Twitter to reinforce what his company has been saying for months. “Regarding the SEC complaint against us today, we’re proud to represent the industry in court to finally get some clarity around crypto rules,” he said. “Remember:

  1. The SEC reviewed our business and allowed us to become a public company in 2021.
  2. There is no path to come in and register – we tried, repeatedly – so we don’t list securities. We reject the vast majority of assets we review.
  3. The SEC and CFTC have made conflicting statements, and don’t even agree on what is a security and what is a commodity.
  4. This is why the US congress is introducing new legislation to fix the situation, and the rest of the world is moving to put clear rules in place to support this technology.

Instead of publishing a clear rule book, the SEC has taken a regulation by enforcement approach that is harming America. So if we need to avail ourselves of the courts to get clarity, so be it.”


Photo by EKATERINA BOLOVTSOVA

Three-Time Finovate Best of Show Winner PayNearMe Raises $45 Million in New Funding

Three-Time Finovate Best of Show Winner PayNearMe Raises $45 Million in New Funding
  • Santa Clara, California-based fintech PayNearMe has raised $45 million in Series D funding.
  • The round was led by Queensland Investment Corporation (QIC). The investment takes PayNearMe’s total equity capital to more than $118 million.
  • PayNearMe has won Finovate Best of Show awards on three different occasions.

PayNearMe, a fintech that has won Best of Show at Finovate conferences on three separate occasions, has secured $45 million in Series D funding.

The round was led by Queensland Investment Corporation (QIC). True Ventures, Costanoa Ventures, August Capital, DNS Capital, Invicta Management, and H. Barton Asset Management also participated.

Fresh valuation data was not immediately available. The company’s latest investment takes the firm’s total equity capital to more than $118 million, according to Crunchbase. The funding will enable the company to accelerate growth and further development of its payments platform.

“Our growth has continued to accelerate as we serve the needs of more and larger clients,” PayNearMe CEO Danny Shader said. “This investment enables us to deploy additional resources to increase the rate of innovation for our clients, allowing us to support the increasing demand for frictionless payments in new and existing vertical markets by developing features that deliver value across the full payment experience.”

Founded in 2009, PayNearMe facilitates cash, debit, credit, ACH, and mobile payments – including both Apple Pay and Google Pay – for thousands of businesses and organizations across the U.S. PayNearMe clients benefit from access to payments data which enables them to increase operational efficiency and produce new revenue streams by building “hyper-personalized” experiences for their customers. QIC Partner Matt Diestel underscored this opportunity, noting in a statement that “payments data is the next emerging opportunity for businesses”. Diestel added that “PayNearMe is enabling its clients to access that data and leverage it as a strategic asset.”

PayNearMe won Best of Show in its Finovate debut at FinovateFall in 2010, and went on to take home top honors twice again within the following three years. Earlier this year, the company announced that U.S.-based iGaming operator Maverick Gaming had chosen PayNearMe’s MoneyLine platform to expand the number of payment types it can offer.

Also this spring, PayNearMe announced a partnership with Allied Business Systems, and a collaboration with Lottery Now – which, like Maverick Gaming, is also deploying PayNearMe’s MoneyLine platform. Note that the technology won “Best Consumer Payments Platform” at the FinTech Breakthrough Awards for a fourth year in a row.

Mphasis Forges Strategic Partnership with Conversational AI Platform Kore.ai

Mphasis Forges Strategic Partnership with Conversational AI Platform Kore.ai
  • Conversational AI platform company Kore.ai announced a strategic partnership with IT solutions provider Mphasis.
  • The partnership will enable Mphasis to help its enterprise clients transform customer experience management and employee engagement.
  • Kore.ai demoed its technology at FinovateFall 2022 in New York last September.

IT solutions provider Mphasis and enterprise conversational AI platform company Kore.ai have forged a new strategic partnership. The alliance will enable Mphasis to offer new customer experience management and employee engagement solutions to its enterprise clients.

“Conversational AI solutions are leading the way in which enterprise clients are interacting with their end customers,” Mphasis CEO and Managing Director Nitin Rakesh said. He referred to Kore.ai as an “undisputed leader in the space” and said that the company’s generative AI solutions will complement Mphasis’ product engineering capabilities. Rakesh also added that Kore.ai would benefit from cross-selling opportunities “particularly in the contact center transformation space.”

Kore.ai helps enterprises automate their business and voice and digital interactions. The company’s Experience Optimization (XO) platform enables companies to design, build, test, and deploy conversational user interfaces and virtual assistants without requiring technical expertise or support. The technology uses generative AI and large language models (LLMs) to create and deploy intelligent conversational experiences for the benefit of customers, contact center workers, and employees alike. Additionally, the platform supports cloud, on-premises, and hybrid deployments for more than 40 channels in 120+ languages. More than 200 Global 2000 companies leverage Kore.ai’s XO platform and solutions to automate their interactions and processes.

“We automate billions of interactions every year through out conversational AI platform and solutions and have already delivered an estimated $1 billion in cost savings to global enterprise customers,” Kore.ai CEO and founder Raj Koneru said. “Together we will accelerate innovation and drive growth,” Koneru said, “providing exceptional solutions and experiences to our customers.”

Kore.ai’s partnership with Mphasis comes just a few weeks after Kore.ai announced a collaboration with digital solutions company Ciklum. The firm will leverage Kore.ai’s technology to build advanced virtual assistants. These solutions will be deployed in use cases ranging from customer experience to enterprise automation. “This partnership will enable businesses to radically transform their customer and user experiences and provide more human-like interactions,” Ciklum VP and Global Head of Intelligent Automation Gourav Datta said.

Founded in 2014 and headquartered in Orlando, Florida, Kore.ai has raised more than $73 million in funding. The company’s investors include NVIDIA, Vistara Capital Partners, PNC, and Sterling National Bank. This year, Kore.ai was named a leader in 2023 Gartner Magic Quadrant for Enterprise Conversational AI Platforms. Kore.ai made its Finovate debut in 2021 and returned the Finovate stage the follow year for FinovateFall 2022.


Photo by M-DESIGNZ