Blackhawk Network Teams with Mastercard to Add Paper Prepaid Products

Blackhawk Network Teams with Mastercard to Add Paper Prepaid Products
  • Blackhawk Network (BHN) is transitioning Mastercard’s open-loop prepaid products from plastic to paper-based materials, aligning with Mastercard’s goal to eliminate PVC plastics from payment cards by 2028.
  • As of 2022, 60% of BHN’s physical cards were already paper-based, with the company aiming for 75% by the end of 2023, supported by collaborations with global partners.
  • Today’s collaboration follows a similar partnership with Visa that was formed in 2023.

Branded payments provider Blackhawk Network (BHN) announced this week it is partnering with Mastercard, transitioning its network-branded open-loop prepaid products from plastic to paper-based materials. 

The move will help support Mastercard’s commitment to remove first-use, PVC plastics from payment cards on its network by 2028. It also supports BHN’s sustainability efforts. The California-based company has offered paper-based and recycled products since 2017, and made a pledge in 2022 to convert most of its own original card products to digital or paper.

“Since making our 2022 pledge, we have moved at lightning speed to deliver—and have successfully done so,” said BHN CEO and President Talbott Roche. “As of the end of last year, 60% of the physical cards in our network had been transitioned to paper-based materials, and we are well on our way to achieving our original goal of converting 75% by the end of this year. Taking those initiatives a step further, we are continuing to seek out collaborations with partners like Mastercard, banks, merchants, other card issuers, and manufacturers that operate on a global scale.”

BHN reports that paper-based cards still offer convenience and reliability while posing minimal disruption to consumers, retailers, and issuers. The company is continuing to invest in research and development that will enable the use of paper materials in other channels, including print-on-demand production formats.

“Mastercard’s reach, combined with our own, puts us in a rare position to not only reduce our footprint, but also to lead by example for other companies. We will continue to encourage more businesses to join our efforts and responsibly reduce the environmental impact of the products we use and consume,” added Roche.

The move toward sustainability isn’t the first effort from BHN or major card companies. Last year, BHN announced a partnership with Visa where BHN was helping the card giant transition its open-loop prepaid cards from plastic to sustainable paper-based materials.

Swapping out plastic in favor of paper cards is a good move for prepaid cards, which are often used once or twice and then disposed of. However, it is unlikely we will ever see paper credit or debit cards. Even if they are made to be durable enough to withstand daily transactions, consumers seem to favor thicker plastic and even metal cards, which offer a sense of status and exclusivity.


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Collabria Financial Services Taps Trulioo for Digital Identity Verification

Collabria Financial Services Taps Trulioo for Digital Identity Verification

Credit union credit card issuer Collabria Financial Services has teamed up with digital identity verification fintech Trulioo. The Canada-based card issuer will leverage Trulioo to streamline the verification process for new cardholders.

With Trulioo’s verification capabilities, Collabria will enhance its ability to provide fast, compliant, and automated onboarding experiences. Trulioo will fully automate Collabria’s Know Your Business (KYB) review process, complementing its existing Know Your Client (KYC) workflows.

This is particularly impactful given Collabria’s vast reach, serving 98% of Canadian credit unions, which means the benefits of this partnership will extend to millions of credit union members

“The partnership with Trulioo marks a pivotal step forward in enhancing our security measures, while delivering a more streamlined, customer-centric process,” said Collabria CEO Jean-Marc Handfield. “With their cutting-edge technology, we’re elevating our measures against fraud and ensuring a faster and most importantly, safer, more secure experience for our cardholders.”

Trulioo helps organizations verify over 5 billion people by providing real-time verification for a range of identification documents and business entities. Its platform supports more than 13,000 ID documents and 700 million business entities across 195 countries. Additionally, Trulioo conducts checks against over 6,000 watchlists to ensure comprehensive verification.

“At Trulioo, our focus is on providing industry-leading solutions that meet the evolving needs of the payments industry,” said Trulioo CEO Steve Munford. “By combining our intelligent technology with Collabria’s expertise, we’re confident in our ability to enhance their verification processes, improve onboarding outcomes, and open windows of possibilities for their partners and members.”

Earlier this year, Trulioo partnered with Mastercard to integrate Mastercard’s identity solutions into its Person Match and Risk Intelligence products. This collaboration provides Trulioo with access to identity and risk scores through a customizable, user-friendly dashboard, expanding its offerings beyond API-based products and further streamlining its onboarding processes.

Headquartered in Canada and founded in 2011, Trulioo has raised $475 million. The company has demoed at 10 Finovate events, most recently showcasing its identity platform at FinovateEurope 2023.


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Insurtech Qover Teams Up with Mastercard

Insurtech Qover Teams Up with Mastercard
  • Qover, an insurtech based in Brussels, Belgium, has partnered with Mastercard to provide return shipping cost protection when retailers do not offer free returns.
  • The service is available to Mastercard credit cardholders in Belgium and Luxembourg; Qover plans to expand the service to additional European countries.
  • Qover made its Finovate debut at FinovateEurope 2018 in London.

Belgium-based insurtech Qover, which made its Finovate debut at FinovateEurope 2018, has teamed up with fellow Finovate alum Mastercard to enhance the online shopping experience for Mastercard credit cardholders in Belgium and Luxembourg. Via the partnership, Mastercard will leverage Qover’s technology to provide return shipping cost protection to refund shipping fees when retailers do not offer free returns.

Qover’s platform makes return protection both easy and accessible. A combination of automation and advanced data extraction, driven by AI, enables users to find coverage details or submit a claim with just a few clicks and get instant updates on the status of their claim. Mastercard’s return protection reimburses shipping costs for returns, covering up to $31 (€30) per return, with a maximum of three claims or up to $95 (€90) per cardholder per year.

“Embedded protection is becoming a strategic tool for businesses to enhance customer value and build loyalty,” Qover Co-founder and CEO Quentin Colmant said. “We’re honored by Mastercard’s trust and are excited to bring this innovative solution to their cardholders.”

Qover provides an embedded insurance orchestration platform that empowers companies to embed insurance into their core offering. The company’s modular platform can accommodate any product or distribution channel and leverages automation and both GenAI and OCR technology to provide advanced data extraction that streamlines key components of the claims process.

Available in more than 32 countries in Europe, Qover offers a wide range of insurance solutions including accident, mobility, travel, property, and purchase insurance. The company is planning to add trip cancellation and motor third party liability (MTPL), as well as coverage for accidental damage, breakage, or theft of high-value belongings such as mobile devices and appliances, in the near future. The newly announced service is available to Mastercard credit cardholders in Belgium and Luxembourg; Qover plans to expand the service to additional European countries.

“We’re excited to unveil this new solution in collaboration with the rising star of European insurtech, Qover,” Mastercard Belgium and Luxembourg Country Manager Henri Dewaerheijd said. “This unique protection reinforces the value of Mastercard credit cards for online purchases and enhances the online shopping experience for our Belgian and Luxembourg cardholders.”

Founded in 2016 and headquartered in Brussels, Qover made its Finovate debut at FinovateEurope 2018. More recently, Qover was featured in CNBC and Statista’s roster of the world’s top 150 insurtechs. This summer, the company announced its entry into the motor insurance market in Ireland. Qover has raised more than $71 million in funding, according to Crunchbase. The firm includes Zurich Global Ventures and BlackRock among its investors.


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Revolut Earns U.K. Trading License from the FCA

Revolut Earns U.K. Trading License from the FCA
  • Revolut has received FCA approval to offer U.K. and E.U.-listed stock and ETF trading.
  • The new service is expected to roll out in 2025 for its nine million U.K. customers.
  • Revolut’s U.K. stock trading offering will allow it to compete with established platforms like Trading 212, Freetrade, Hargreaves Lansdown, and AJ Bell.

Global challenger bank Revolut announced today that the U.K. Financial Conduct Authority (FCA) has granted it a license to offer trading services on U.K. and E.U.-listed stocks and ETFs.

Revolut, which cemented its reputation as Europe’s most valuable fintech after receiving a $45 billion valuation, launched in 2014. The company initially launched stock market trading capabilities for U.S. stocks in 2019.

Revolut’s U.K. trading service will roll out in 2025 for its nine million U.K. customers. Once the service is launched, the company will compete against Trading 212, Freetrade, Hargreaves Lansdown, and AJ Bell; which all offer U.K. trading stock trading services.

Today’s news comes three months after Revolut received its banking license from the U.K. Prudential Regulation Authority (PRA). The long-awaited license allows the fintech to take and hold deposits, as well as sell financial products such as loans, credit cards, overdraft protection, and savings accounts to U.K. consumers.

Previously, Revolut was able to offer an investment service to its U.K.-based traders which allowed its 650,000 users to trade U.S. stocks through fractional shares using Revolut’s app. That service was made possible via a partnership with DriveWealth, a U.S.-based fintech that facilitates investing-as-a-service for third party companies.

U.K.-based Revolut chose to launch equities trading in the U.S. over the U.K. likely because of the higher demand for U.S. stocks such as Apple, Amazon, and Tesla. These companies have captured the attention of global retail investors because of their significant growth. By prioritizing U.S. equities, Revolut capitalized on this demand and aligned its offering to suit the interests of its tech-savvy user base.

Adding U.K. trading will offer Revolut another cross-sell opportunity, helping it to further compete with traditional financial institutions that are able to help users manage multiple facets of their clients’ lives. The move not only diversifies its product portfolio but also strengthens its position in an increasingly competitive fintech market.


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Visa Expands its Flexible Credential Card to the U.S.

Visa Expands its Flexible Credential Card to the U.S.
  • Visa’s Flexible Credential card is now available in the U.S. and U.A.E., offering cardholders flexibility to pay from multiple account funding sources.
  • In the U.S., Affirm will integrate VFC into its buy now, pay later (BNPL) Affirm Card, while UAE-based Liv will leverage VFC to enable multi-currency transactions through a single card.
  • The VFC is similar to Curve’s multi-payment card offerings, however, Visa’s VFC requires users to select the payment type before transactions.

Payments giant Visa announced earlier this week it has expanded its Visa Flexible Credential (VFC) payment card to launch in both the U.S. and the U.A.E. The unique credit card allows users to pay from different account funding sources, ultimately offering cardholders more options and greater control over how they pay.

In the U.S., VFC will roll out in partnership with buy now, pay later (BNPL) company Affirm. The BNPL company will use VFC for its Affirm Card. With 1.4 million consumers, the Affirm Card offers consumers flexibility to pay at the time of their transaction or pay over time in the Affirm app.

“We’re excited about the partnership we’ve formed with Visa,” said Affirm CEO Max Levchin. “Since our founding, our mission has remained the same — build honest financial products that improve lives. Part of building better financial products also means giving consumers more control and flexibility, which has always been a key feature of the new Affirm Card. We look forward to bringing millions more people a product that seamlessly brings debit and credit together, without late or hidden fees.”

In the U.A.E., the VFC card will launch in partnership with digital banking platform Liv, which will enable cardholders to access multiple currency accounts from a single card. The VFC will automatically route the transaction to the account with the selected currency. Cardholders can use the Liv mobile app to move money between local and foreign currency accounts.

“At Liv we stay true to our promise of providing the most innovative products to our customers,” said Emirates NBD Chief Digital Officer, Retail Banking and Wealth Management, Pedro Sousa Cardoso. “As the UAE’s first digital bank, we are pleased to collaborate with Visa to offer our customers a simple, flexible card solution that better serves their evolving financial needs.”

“Working with innovative partners like Affirm, Liv and SMCC helps us turn that idea into a reality. Together we’re enabling more ways to pay and adapting to the unique needs of consumers – wherever they are in the world, or in their financial journey,” said Visa Chief Product and Strategy Officer Jack Forestell.

VFC first launched just over a year ago in Japan through a partnership with Sumitomo Mitsui Card Company (SMCC), which uses VFC to power its Olive card. Today, SMCC has more than three million cardholders using the Olive card, 70% of which use the card to toggle between different account funding sources like debit, credit, and prepaid.

Visa plans to roll out its VFC to other geographies in the future.

Overall, there are not many card companies competing on Visa’s VFC. COIN, a digital smart card that promised to replace all of the cards in consumers’ wallets, tried and failed in 2016.

Today, the strongest competition in the multi-payment type card market comes from U.K.-based Curve, which offers a credit card that allows users to toggle between different payment cards. Unique to Curve, users can spare themselves from embarrassment at the point of sale with the Anti-Embarrassment mode that allows the payment to go through even if the card is declined (with restrictions). Curve also offers a Go Back in Time feature that enables users to change which card is used for a transaction up to 30 days after the fact. 

With Visa’s VFC, however, cardholders must choose the funding source or payment type for their transaction before they initiate the purchase. It does not allow them to retroactively change the payment type or card type after a transaction is completed.


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MODIFI Raises $15 Million in Series C Funding

MODIFI Raises $15 Million in Series C Funding
  • Business payments platform MODIFI has secured $15 million in funding.
  • The Series C round was led by SMBC Asia Rising Fund, and featured participation from existing investors Maersk, Intesa SanPaolo, and Heliad.
  • MODIFI made its Finovate debut at FinovateEurope 2020 in Berlin, Germany.

In a round led by SMBC Asia Rising Fund, B2B Buy Now, Pay Later platform MODIFI has raised $15 million in funding. The Series C round also featured participation from existing investors Maersk, Intesa SanPaolo, and Heliad. In addition to the investment, MODIFI and Sumitomo Mitsui Banking Corporation (SMBC) have signed a Memorandum of Understanding (MoU) to jointly advance digital solutions to support Asia-based SME exporters as they seek to grow their international trade operations. In a statement, the company underscored SMBC’s significant presence in the Asia-Pacific region, noting that SMBC brings capital and strategic alignment to the new relationship.

“The funding underscores the strength of our business and the confidence our investors have in our vision for the future,” MODIFI CEO and Co-founder Nelson Holzner said. “As global commerce evolves, MODIFI is at the forefront, providing innovative solutions that empower businesses to scale and succeed across borders.”

MODIFI, which stands for “Modern Digital Finance,” offers tools and solutions to optimize working capital and streamline cross-border payments. The company integrates advanced risk management with seamless payment processes to help businesses of all sizes expand their international operations. The fresh capital will help accelerate MODIFI’s expansion plans in high-growth markets such as China and India, where the company has already made inroads. A few weeks ago, MODIFI announced a strategic partnership with India’s Gujarat Industry Development Association (GIDA). This spring, the company announced a record year of business growth in China, with a 160x year-over-year increase in funding enabled for Chinese exporters. Together, SMBC and MODIFI plan to empower SMEs with new and innovative cross-border financial solutions via a series of joint initiatives, and to help these firms improve cash flow and expand their international reach.

“Our mission is simple: We empower SMEs to compete and thrive in the global market with fast, flexible, and secure payment solutions,” Holzner said. “With this fresh funding, we’re set to redefine global trade finance — ensuring businesses of all sizes can unlock the liquidity and get the protection they need to grow internationally.”

MODIFI made its Finovate debut at FinovateEurope 2020 in Berlin, Germany. At the conference, the company demonstrated its MODIFI Hub, which enables SMEs using MODIFI’s digital platform to check available limits, manage transactions, and request financing in less than 10 minutes.

Founded in 2018, MODIFI serves more than 1,700 customers in 55+ countries. The company has facilitated more than $3 billion in global trade, and was recognized this year by the Financial Times and Statista as one of the fastest-growing European fintech companies.


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Western Union Launches Media Network

Western Union Launches Media Network
  • Western Union has launched its Media Network to help brands reach and engage with its diverse, multicultural customer base.
  • In addition to providing brands with valuable insights and audience segmentation tools, the Media Network also allows companies to advertise through Western Union’s website, mobile app, in-store screen network, and digital channels.
  • As part of a larger industry trend, Western Union joins Chase and PayPal in offering a media network, with each focusing on unique insights.

Global money transfer platform Western Union unveiled plans for its Media Network business today. The new offering will allow companies to connect and engage with Western Union’s millions of diverse, multicultural users.

“For more than a century and a half, people around the world have trusted Western Union as their means to connect across borders through the power of money movement,” said Western Union CMO Bob Rupczynski. “Our intimate knowledge and long-tenured relationships with our customers are unique differentiators and a driving force behind our new Media Network business.”

The Western Union Media Network provides marketers with valuable insights into its clients, offering visibility into buyer personas and enabling the creation of targeted audience segments. By delivering multicultural brand messaging, the Media Network empowers brands to use this intelligence to engage consumers more effectively and enhance their products or services.

Companies that tap into Western Union’s Media Network will have the opportunity to collect and analyze data about Western Union customers. Using this data, Western Union can create key targeting strategies, including customized data pulled from its Agent network, and data regarding customers’ cultural ties, to improve ad efficiency and build addressable audience segments.

In addition to being able to access customer data, the Media Network will also allow brands to engage Western Union’s customers via the Colorado-based company’s website, mobile app, and at its digital out-of-home (DOOH) screen network that can be found at select retail locations. Audiences can also be reached through Western Union’s digital displays, online video ads, as well as commercials shown on TV networks and streaming services.

“We are excited to offer this opportunity to brands as an extension to their existing marketing efforts, providing a new way to actively engage with consumers, enhance brand affinity, and unlock revenue. And for our customers, I am proud that we are able to provide compelling offers from relevant brands in channels they trust,” Rupczynski added.

This isn’t the first time a financial services company has tapped customer data to launch a media network. Chase unveiled its Media Solutions arm earlier this year, while PayPal launched PayPal Ads last month. Part of a growing trend, each of these networks uses its reach and access to consumer data and insights to help brands target their preferred audiences.

However, each differs in its specific approach and value proposition. For example, while Western Union is focused on offering data about users’ cross-border payment habits and preferences, PayPal’s ad network is more valuable for brands looking to reach online shoppers with a high intent to purchase. Chase Media Solutions’ ad network is a bit more similar to that of PayPal’s in that it uses first-party data from Chase cardholders to help brands create highly targeted campaigns. In contrast, Chase brings insight into customers’ purchasing behaviors across both online and offline settings, allowing brands to target based on spending categories and habits.

Western Union is not a firm I would have expected to be the next to launch a media solutions network. However, with decades of data and a strong physical presence across the globe, it makes a lot of sense. Not only will the launch prove profitable for the company, but it will also position Western Union as more tech-savvy and digital-first than its competitors.


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Authlete Streamlines Digital Credential Issuance and Management

Authlete Streamlines Digital Credential Issuance and Management
  • Japan-based identity verification specialist Authlete introduced version 3.0 of its technology.
  • The enhancements streamline the process of issuing and managing digital credentials, specifically interoperable verifiable credentials (VCs).
  • Authlete made its Finovate debut at FinovateEurope 2020 in Berlin, Germany.

Tokyo, Japan-based identity verification specialist Authlete has unveiled the latest version of its technology which streamlines the process of issuing and managing digital credentials. Authlete 3.0, launched earlier this month, will make it easier for entities such as financial institutions, governments, and educational organizations to issue interoperable verifiable credentials (VCs) via a straightforward API.

What are VCs and why are they important? VCs are digital credentials whose authorship can be verified cryptographically. They are tamper-evident, which means that they are designed so that any alterations or modifications can be readily identified. This makes VCs more secure, more trustworthy, more portable, and easier to verify compared to physical identity documents or cards. Additionally, VCs give more power to the holder who can choose specifically which information to share in a given instance. Use cases for VCs include government-issued identity documents, reusable KYC verifications for banks, and more.

Authlete’s new 3.0 upgrade provides organizations with an API that enables them to quickly issue interoperable VCs with support for OpenID for Verifiable Credential Issuance (OID4VCI). The standard is built on OAuth and OpenID Connect (OIDC) protocols, popular international standards for authorization and identity verification, respectively. It also supports a variety of credential formats, such as SD_JWT VC and mdoc/mDL. The technology’s support for both of these formats has been on display via a number of global pilot projects including EU Digital Identity (EUDI) and Japan’s Trusted Web initiative.

Authlete 3.0 also features enhanced FAPI compliance, multi-tenant management, multi-region server options, social logins and multi-factor authentication, and granular access control.

“We are dedicated to empowering organizations to build secure, user-centric, and interoperable digital identity infrastructures, while contributing to the development of a globally interoperable digital identity ecosystem,” Authlete Co-founder Takahiko Kawasaki said.

Authlete made its Finovate debut at FinovateEurope 2020 in Berlin. More recently, Fanplus selected the company to implement OpenID Connect (OIDC) in support of its fan communication app. Fanplus plans, develops, and operates fan clubs and websites for musicians, and builds and operates e-commerce platforms for artist merchandise. In August, Authlete announced that sports and entertainment industry digital transformation specialist playground would use its technology for authentication and authorization infrastructure for its entertainment DX cloud platform, MOALA.


Photo by Clay Banks on Unsplash

Travelex Selects NCR Atleos to Revamp ATMs

Travelex Selects NCR Atleos to Revamp ATMs
  • Travelex is partnering with NCR Atleos to upgrade 600 ATMs across eight countries.
  • Travelex will replace its old machines with NCR Atleos’ SelfServ ATMs equipped with advanced software and Vision, a SaaS monitoring tool.
  • NCR Atleos will also facilitate Click and Collect functionality, which allows U.K. customers to pre-order currency online for fast, in-person pick-up at select airport ATMs.

Foreign exchange and travel services company Travelex announced today it has selected NCR Atleos to replace a set of its ATMs. The new machines will replace Travelex’s old ones in locations across the U.K., Netherlands, Switzerland, Germany, Italy, Czech Republic, Australia, and New Zealand.

In an effort to refresh its international ATMs, the U.K.-based company is swapping out the hardware and software of its 600 ATMs across eight countries. In their place, Travelex will put NCR Atleos’ SelfServ ATMs loaded with the company’s software and Vision, a SaaS monitoring tool.

“Travelex is dedicated to simplifying our customers’ access to international money, however and whenever they choose, and our expanded partnership with Atleos directly supports this mission,” said Travelex Chief Customer Officer Simon Jackson. “By relying on the experts at NCR Atleos for the implementation of modern ATM technology, we gain efficiencies and streamlined operations while adding value for our customers, ensuring travellers across the globe have reliable, secure and easy access to their cash.”

The new ATMs will not only be able to support domestic currency transactions, but they will also offer enhanced capabilities that leverage the machines’ touch screens and barcode readers. Some areas will also offer ATMs with contactless readers, which enable customers to make withdraws by tapping a card or an NFC-enabled phone or smartwatch.

The SelfServ ATM also supports Travelex’s Click and Collect, a function to help U.K. customers pre-order foreign currency online at a favorable rate, then pick it up at one of 50 of Travelex’s airport ATM locations in the U.K. “We are making it possible for travelers to access currency exchange via self-service,” explained NCR Atleos Executive Vice President, Global Sales Diego Navarrete. “We are proud to support Travelex in enhancing their ATM infrastructure, ultimately continuing to expand financial access for consumers around the world.”

This is not the first time the two have teamed up. NCR Atleos has powered Travelex ATMs in other markets in the past. NCR Atleos previously supported Travelex ATMs in other geographies at airports and travel hubs.

Founded as NCR Corporation in 1881, the firm spun out NCR Atleos in October of 2023 to run as an independent company focused on ATMs. Headquartered in Atlanta, Georgia, NCR Atleos employs 20,000 people across the globe to facilitate hardware, software, and service for line of ATM-related technology.

Travelex’s integration of features like contactless transactions, touch screens, and barcode readers will set a new standard for ATMs. This reflects the industry’s focus on both improving efficiency and enhancing the customer experience.


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Alkami Teams Up with Kemba Credit Union

Alkami Teams Up with Kemba Credit Union
  • Digital banking solutions provider Alkami Technology has teamed up with Ohio-based credit union, Kemba Credit Union.
  • Via the partnership, the financial institution will launch a new digital banking solution for its retail and business members.
  • One of Finovate’s earliest alums, Texas-based Alkami Technology made its Finovate debut as iThryv in 2009.

Digital banking solutions provider Alkami Technology announced a partnership with Cincinnati, Ohio-based Kemba Credit Union. The institution, founded in 1934, will leverage its relationship with Alkami to launch a new digital banking solution for its retail and business members. The fintech’s digital banking platform will give Kemba Credit Union members intuitive self-service tools, advanced fraud prevention, and a highly personalized experience.

“Kemba’s successful launch and transition to the Alkami Platform is indicative of a strong partnership to come and we look forward to providing their retail and business members with exceptional digital banking resources,” Alkami VP of Client Experience Group Services, Shannon Marshburn said.

The new platform will empower Kemba Credit Union to boost growth in deposit accounts, create new cross-sell opportunities, and foster greater loyalty. In addition to the platform itself, the credit union will benefit from access to Alkami’s software development kit (SDK) and APIs to further customize its digital banking platform to meet member needs and ensure connectivity to functionality throughout the fintech ecosystem.

“We pride ourselves in providing our members with a high-quality, personalized banking experience that will further our mission to enrich their financial lives,” Kemba Credit Union President and CEO Dan Sutton said. “By partnering with Alkami, we are thrilled to expand that experience through a new digital platform. The launch and implementation of Alkami’s Platform exceeded our expectations, and we are impressed with the speed, look, and feel of the mobile application.”

Kemba Credit Union serves more than 130,000 members in Southwest Ohio, Southeast Indiana, and Northern Kentucky. The institution transitioned to a new online and mobile banking platform earlier this year, and recently announced that it was offering the Ohio Homebuyer Plus Program. This program offers a specialized tax-advantaged savings account with above-market interest rates to support Ohioans looking to purchase a home. Named to Cincinnati.com/The Enquirer’s Top Work Places roster for the past six years in a row, Kemba Credit Union has more than $1.7 billion in assets.

Alkami Technology made its Finovate debut in 2009 as iThryv. In the years since then, the Texas-based fintech has helped more than 800 financial institutions transform their digital banking offerings to meet growth goals, optimize the customer and member experience, and ensure regulatory compliance. Firms using Alkami’s banking platform for at least five years have experienced 25% higher loan growth, 19% higher revenue growth, and 11% higher core deposit growth relative to their peers.

Earlier this month, Alkami announced that it had been listed as the top digital banking provider to the credit union market based on the total number of enrolled mobile users. The recognition comes courtesy of FI Navigator, a U.S. banking vertical data and analytics company. The announcement follows news that Alkami was named “Best Banking App” in October in Tearsheet’s The Big Bank Theory Awards.

In October, Alkami teamed up a pair of regional financial institutions: Connecticut-based Nutmeg State Financial Credit Union and Montana-based Intrepid Credit Union.


Photo by Dave Morgan

Dynamic Planner Partners with Salesforce

Dynamic Planner Partners with Salesforce
  • U.K.-based financial planning and advice platform Dynamic Planner has teamed up with Salesforce.
  • The partnership will make Dynamic Planner available on the Salesforce AppExchange and is the company’s second CRM partnership in as many months.
  • Dynamic Planner made its Finovate debut at FinovateEurope 2022 in London.

Risk-based financial planning system Dynamic Planner has announced a new partnership with Salesforce. Now launched on the Salesforce AppExchange, Dynamic Planner will give Salesforce customers access to an enhanced and engaging digital financial planning experience.

“This collaboration provides financial planning and wealth management firms who use Salesforce with the ability to underpin their entire financial planning process with Dynamic Planner,” company Chief Revenue Officer Yasmina Siadatan said. “It will boost productivity gains and efficiencies, whilst delivering seamless and engaging wealth and financial planning for Salesforce customers. We look forward to working with Salesforce to provide an enhanced experience for firms.”

Founded in 2004, Dynamic Planner offers a digital financial planning and advice platform that helps investment advice firms scale their businesses, boost capacity, and better engage clients with mapped investment solutions and digital experiences. Dynamic Planner enables advisers to profile clients, conduct annual reviews, and perform cash flow planning with increased efficiency and speed. The company notes that 80% of annual reviews conducted via Dynamic Planner are completed in 35 minutes or less, with 20% of these reviews completed in less than five minutes. More than 40% of U.K. investment advice firms and more than 150 asset managers use Dynamic Planner’s technology.

Dynamic Planner’s partnership with Salesforce comes a month after the platform announced a CRM integration with Adviser Cloud. The new integration will make it easier for advisers to transfer client records efficiently and securely between Dynamic Planner and Adviser Cloud, saving time and lowering the risk of manual errors during rekeying of information. Integrations such as these are an important way to boost efficiency and lower operational costs for financial planning firms and their client.

“Adviser Cloud has always focused on providing intuitive, user-friendly software for financial advisers, and this integration continues that mission by eliminating data rekeying and enhancing workflows,” Adviser Cloud Tech Lead Ewan Humphreys said.

Headquartered in the U.K., Dynamic Planner made its Finovate debut at FinovateEurope 2022. At the conference, the company demonstrated its end-to-end, risk-based financial planning system that combines intuitive technology with a trusted, independent asset risk model. Dynamic Planner uses more than 2,400 covariance correlations to accurately assess the risk of tens of thousands of investments and client portfolios every day. Ben Goss is CEO.


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LendSaaS Taps Ocrolus for AI-Driven Document Analysis

LendSaaS Taps Ocrolus for AI-Driven Document Analysis
  • Alternative lending platform LendSaaS now integrates Ocrolus’ AI-powered document automation and fraud detection.
  • Through the partnership, LendSaaS customers gain access to Ocrolus’ automated document review, including bank statement analysis, which helps lenders make faster, more confident funding decisions.
  • The integration with Ocrolus will allow LendSaaS clients to more efficiently leverage data in everything from processing lending applications to accelerating loan origination and facilitating servicing processes.

Alternative lending origination and servicing software provider LendSaaS has teamed up with AI-powered document automation and analysis company Ocrolus this week. The strategic partnership will offer LendSaaS customers access to Ocrolus’ industry-leading document analysis, cash flow analytics, and fraud detection directly through the LendSaaS platform.

“LendSaaS is one of the leading platforms in MCA origination and servicing,” said Ocrolus CEO Sam Bobley. “Thanks to our new partnership, Ocrolus is now an embedded integration available within LendSaaS, allowing customers to achieve end-to-end automation.”

LendSaaS helps lending businesses succeed by offering tools to support everything from loan origination to servicing. The New York-based company offers daily collections through ACH and credit card processors, public data and credit searching, as well as merchant interviews for underwriting, detailed reporting, daily collections, and more. Founded in 2014, LendSaaS has funded $6 billion and processes more than $16 million in average daily ACH volume.

New York-based Ocrolus leverages AI to capture and analyze data from 1,000 different types of documents and digital forms. The company counts more than 400 clients, including Enova, PayPal, Brex, CrossCountry Mortgage, Plaid, and SoFi, who use the solution to detect fraud, analyze cash flows and income, and streamline decisions.

Under today’s partnership, LendSaaS customers will have access to Ocrolus’ technology that will enable them to automate all tasks, such as reviewing documents, including reviewing bank statements and processing independent sales organization (ISO) applications. LendSaaS expects the move will help its customers more efficiently offer businesses with capital.

“Businesses seeking working capital often opt for the first offer they receive. To compete in this fast-paced market, our customers need to be able to make quick and confident financial decisions,” said LendSaaS Owner and Founder Josh Carcione. “By partnering with Ocrolus, we’re working to eliminate the need for manual document review by providing digital access to high-quality data so our customers can get a competitive edge through quick, confident financial decision making.”


Photo by Agence Olloweb on Unsplash