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Bazaarvoice’s Conversations Tool Captures Digital Word of Mouth


Afterwards, Bazaarvoice demonstrated Conversations, a tool that captures customer comments to share online:

Bazaarvoice Conversations is a SaaS solution that allows highly regulated brands to safely capture, moderate, analyze, and display authentic customer word of mouth in digital and mobile experiences. Bazaarvoice Conversations helps brands propagate a multidimensional social experience resulting in higher sales and customer satisfaction while gathering powerful insights and intelligence. 

With the Conversations platform, brands can capture customer word of mouth content from virtually anywhere and display it in numerous places including websites, branded communities, social extensions, mobile and tablet applications, and display ads using our syndication and media solutions.”

Product Launched: February 2012
HQ Location: Austin, TX
Company Founded: May 2005
Metrics: Over 300 billion total impressions served. These impressions are unique instances of online word of mouth delivered to end users’ web browsers, since our inception in 2005. We serve 23% of the Fortune 500 in 36 countries and 27 languages worldwide.
Introducing Mike Svatek (Chief Strategy Officer) and Sam Wettling (Solutions Architect)