Author: Lili Nguyen

Submit Your Nominations for Banking Tech Awards USA

Submit Your Nominations for Banking Tech Awards USA
By Lili Nguyen Posted on
Categories: Fintech

Due to the success of the first Banking Tech Awards USA held in May last year, the awards will be returning for 2023!

The Banking Tech Awards USA are brought to you by FinTech Futures, the global intelligence platform for financial services technology.

Nominations for the 2023 awards are now open – the extended deadline is 24 February. Start your nomination today!

So if you have a project, colleague, or team in the U.S. that deserves recognition, then make sure to submit a nomination today! Nominations are open to organizations based anywhere in the world as long as the project, individual, or team is located in the United States.

The awards are open to banks, other financial institutions, and software providers.

There are over 30 categories to choose from, including the Banking Tech Project Awards for banks and financial institutions, Excellence in Tech Awards for technology services and software providers, and Leadership Awards for any individual or team to enter. Take a look at this year’s categories here.

Submit a nomination here.

The 2023 winners will be announced in a fabulous gala ceremony which will be held in New York on June 1, 2023. The event will feature an inspirational celebrity host, entertainment, plenty of drink and food, and wonderful company in elegant surroundings – it’s not to be missed!

The first Banking Tech Awards USA ceremony took place on May 19 at the Julia Morgan Ballroom in San Francisco and was a great success, with over 150 guests joining us for an incredible night of celebration and entertainment. Take a look at the 2022 winners here.

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Submit Your Nominations for the Finovate Awards!

Submit Your Nominations for the Finovate Awards!
By Lili Nguyen Posted on
Categories: Finovate Awards

The Finovate Awards are back!

The fintech ecosystem continues to thrive despite strong headwinds from a variety of places, and we’re ready to recognize the companies and individuals that have excelled over the past year by driving innovation forward and bringing new ideas to life. We’re excited to announce that the nomination window for the Finovate Awards is open now!

SUBMIT YOUR NOMINATION

Now in its fifth year, the 2023 edition of the Finovate Awards will crown 25 winners in fields like consumer lending, digital/challenger banking, embedded finance, payments, sustainability, and more. We also recognize that there are a number of diverse stakeholders driving fintech forward – that’s why we’ve made sure to include categories geared towards banks, tech firms, accelerators, and insurance providers in addition to the fintech companies you’re used to seeing on the Finovate stage.

You can see all the categories and their entry criteria here. And be sure to check out the list of last year’s winners.

Excellent work deserves recognition, and now’s the time to think about the success stories you’d like to share with the world. Get your nomination started today!

P.S. The nomination window will run through June 2, but get your submission in by April 28 to save $50 on your nomination fee.

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Finovate Webinar: Successful Client Onboarding – Take Out the Guesswork with the Right Metric

Finovate Webinar: Successful Client Onboarding – Take Out the Guesswork with the Right Metric
By Lili Nguyen Posted on
Categories: Finovate Webinar, Sponsored

Getting that signature on the contract is a great feeling reflecting weeks, months, or, sometimes, years of effort. However, this moment is only the beginning of the process of earning the confidence and realizing the mutual benefits for both parties. During the client onboarding process, you lay the foundation of trust with your customer, a crucial factor in client retention.

With a 77% customer retention rate*, optimizing the customer onboarding process is crucial. Improving your onboarding process without comprehensive data and insights is like navigating with no map. Establishing and keeping track of the right onboarding metrics is the key to accomplishing this.

In this webinar, our group of talented onboarding expert panelists will discuss the best metrics to put in place to help deliver the optimal customer onboarding experience for your organization. We’ll start with a review of the most popular metrics. Panelists will share the best practices for introducing these metrics into your company and helping make the process tracking a sustainable operating practice. We’ll also share some helpful tips and resources to help you get started.

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CX at the Core of Digital Transformation in the Banking, Financial Services, and Insurance Services Market

CX at the Core of Digital Transformation in the Banking, Financial Services, and Insurance Services Market
By Lili Nguyen Posted on
Categories: Sponsored

Frost & Sullivan is a growth-focused research and consulting company that offers a wealth of expertise across more than 10 industries. Frost & Sullivan’s Information & Communications Technologies Research Team conducts an annual voice-of-customer survey that contains inputs from key decision makers across industries.

What follows is an excerpt from 2022’s survey findings and research study, Customer Experience at the Core of Digital Transformation in the Banking, Financial Services, and Insurance Services Market: Transformational Growth through Digitally Enhanced Banking Customer Experience. The excerpt spotlights what respondents consider the highest customer experience (CX) priorities right now, and where their investment in CX is trending.

Definitions and Research Overview

  • The banking, financial services, and insurance (BFSI) industry includes commercial banks, insurance companies, non-banking financial companies, and other entities.
  • This study uses an integrated 360-degree research methodology to provide insights from end-user organizations, IT decision-makers, and influencers within the BFSI sector.
  • An analyst perspective on the state of adoption and future investment plans highlights opportunities for financial services organizations to equip their workers with the advanced tools they need to achieve operational agility and interact with customers via the channels they wish to engage.
  • This study also discusses opportunities for improving customer and employee experiences.

Download the excerpt >

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Finovate Webinar: 7 Trends for Community Financial Services in 2023

Finovate Webinar: 7 Trends for Community Financial Services in 2023
By Lili Nguyen Posted on
Categories: Eltropy, Sponsored, Uncategorized, Webinars

Recession. Widespread staffing shortages. Increasing fraud. Customer demands — and advancements in technology like we’ve never seen. We’ve learned a lot about the current industry landscape so far in this first quarter alone, but there are still questions that loom large. Such as:

  • Will the threat of fraud ever go away?
  • Can my call center really become a revenue generator?
  • How will pending legislation around real-time payments and open finance affect our customers?
  • Should we really consider using TikTok?

Watch this Finovate webinar, in collaboration with Eltropy, on demand, and find out the top seven trends that CFIs like you should be focusing on in the coming year. You’ll discover:

  • Which trends are the most crucial to ensure success for your CFI this year
  • How the right digital strategies and tools can make or break your institution
  • Examples of what’s working and what’s not in financial services

You’ll hear from Jonny Manousaridis, social media & customer marketing manager, Eltropy, and banking strategy expert David Hall.

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