ID.me Raises $132 Million

ID.me Raises $132 Million
  • ID.me announced a $132 million funding round, bringing its total raised to $240 million.
  • The company has brought on Samantha Greenberg as CFO.
  • Today’s news comes a week after the company reached a major milestone– reaching 100 million registered wallets on its platform.

Digital identity network ID.me announced it closed a $132 million funding round this week. The investment boosts the Virginia-based company’s total funding to $240 million.

Viking Global Investors led the round, which also saw participation from CapitalG, Morgan Stanley Counterpoint, FTV Capital, PSP Growth, Auctus Investment Group, Moonshots Capital, and Scout Ventures. ID.me has not specified what the funds will be used for.

Along with today’s funding announcement, ID.me also revealed it has appointed Samantha Greenberg as Chief Financial Officer. Greenberg is replacing Rachael Brinker, who was temporarily filling the CFO role after the company’s former CFO Rajat Bahri vacated the position last summer.

Greenberg brings more than 20 years of experience leading financial operations, analyzing private and public technology and consumer companies, and scaling high-growth businesses. Most recently, she served as CFO of Mint House and has also held positions at Citadel, Goldman Sachs, Paulson & Co. Greenberg, and Margate Capital Management LP– which she founded.

“We are fortunate to have Samantha join our senior leadership team, given her excellent track record in growing companies to serve their customers and business partners,” said ID.me Co-founder and CEO Blake Hall. “Her expertise will support our mission to provide our more than 100 million members with a safe and secure digital identity credential facilitating access across services, benefits, healthcare and commerce without selling their personal data. Samantha is joining our team at the right time, after we closed our Series D funding and surpassed 100 million members. These are big milestones toward our vision to streamline access to benefits and services while ensuring no identity is left behind.”

ID.me was founded in 2010 to serve as a digital identity wallet that helps users prove and share their identities online without disclosing additional personal information. The company maintains a digital identity network that includes 14 federal agencies and 500+ retail brands, all of which use ID.me to verify customers’ identities and affiliations. ID.me’s ID wallet helps users prove they belong to certain affiliated groups, such as teacher, student, first responder, or military veteran. Last week, ID.me achieved a major milestone, reaching 100 million digital wallets registered on its platform.


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PayPal and Venmo Pilot P2P Payments Interoperability Tool, Visa+

PayPal and Venmo Pilot P2P Payments Interoperability Tool, Visa+
  • Visa is launching Visa+, a peer-to-peer payments interoperability tool.
  • PayPal and Venmo are piloting the launch.
  • Visa partners DailyPay, i2c, TabaPay, and Western Union will also integrate Visa+ within their platforms.

Fintech has solved a lot of problems by creating a multitude of different peer-to-peer (P2P) payment apps. In so doing, however, it has also created a problem– the platforms are not interoperable. Many people use different payment apps, and they don’t all work together. Visa is seeking to solve this issue with its new launch, Visa+, which helps users move money between different P2P payment apps.

Piloting the launch of Visa+ are PayPal and Venmo. After setting up a personalized payment address linked to their Venmo or PayPal account, users of either app can send and receive payments between the two platforms. Visa+ serves as the backend infrastructure behind the transfer.

PayPal and Venmo users will be able to begin using Visa+ later this year. Visa partners DailyPay, i2c, TabaPay, and Western Union will also integrate Visa+ within their platforms. The addition of new apps and platforms will not only increase the reach of Visa+, but it will also have the potential to add new use cases– such as payouts for gig workers, creators, and online marketplace sellers.

“Consumers continue to seek simple and seamless ways to digitally move money between friends and family, including the ability to send money between different payment platforms,” said Visa Global Head of New Payment Flows Chris Newkirk. “We are thrilled to partner with like-minded innovators to broaden the reach of P2P payments across platforms. Through this collaboration, Visa+ can help break down barriers for payment app users as they connect, engage and move money.”

While PayPal and Venmo are as good a starting point as any for P2P payments interoperability, there are many other players– Square Cash, Zelle, Google Wallet, and Apple Wallet– that should be added to maximize the utility of Visa+ and make it an everyday tool for U.S. users. Visa expects to launch Visa+ with select partners in late 2023. The company is planning general availability in mid-2024, so we may see additional partners in the later launch.


Photo by Brett Sayles

Axle Raises $4 Million for Consumer Permissioned Insurance Data

Axle Raises $4 Million for Consumer Permissioned Insurance Data
  • Axle raised $4 million in a Seed round led by Gradient Ventures.
  • Today’s investment brings the Atlanta, Georgia-based company’s total funding to $4.5 million.
  • Axle is bringing consumer permissioned data to the insurance vertical.

Consumer permissioned insurance data company Axle has raised $4 million this week for a tool it calls “the Plaid for insurance.” The Seed round brings the Atlanta, Georgia-based company’s total funding to $4.5 million.

Gradient Ventures led the round, which also saw contributions from existing investor Y Combinator, Soma Capital, Contrary Capital, Rebel Fund, BLH Ventures, and others.

“Axle’s innovative approach to insurance and commitment to a personalized customer experience has already demonstrated early traction and validates their potential to make a significant impact in the market,” said Gradient Ventures Partner Wen-wen Lam. “We look forward to supporting the team and their mission to democratize access to insurance data.”

Axle was founded in 2022 to offer a universal API that allows individuals to connect their insurance account to companies seeking to verify their insurance. The tool enables rental car companies, lenders, and gig services to quickly obtain proof-of-insurance, as long as they have permission from the end user.

“We plan to use the funds to grow our team, enabling us to service new and existing demand from our fast-growing list of customers, strengthen our carrier network, and expand into new markets,” the company said in a blog post.

The company’s current carrier network includes hundreds of insurance carriers and supports policy information including term, insureds, premiums, third parties, and more.

Consumer permissioned data is widely used across the financial services industry– from credit scoring to payment processing and personalized marketing. Plaid— the company to which Axle is comparing itself– may be the most well-known fintechs facilitating consumer permissioned data. The California-based company uses consumer permissioned data to facilitate the data exchange between financial institutions and third-party applications.


Photo by Engin Akyurt

Google Moves to Stop Predatory Lending Practices

Google Moves to Stop Predatory Lending Practices
  • Google is updating its Personal Loans policy for apps in the Google Play store.
  • The update prohibits lending apps from accessing borrower’s personal information and bans unlicensed lending apps from the Google Play Store.
  • The new rules go into effect May 31.

Google updated the Personal Loans policy for its Google Play store this week, adding a restriction to protect end users from predatory loan practices.

The update restricts lending apps from accessing sensitive user data– including photos, videos, call logs, precise location, and external data. The move comes as a response to recent unethical, predatory practices. According to TechCrunch, there have been reports of debt collectors associated with lending apps on the Google Play store that have inappropriately leveraged user data in an attempt to collect on borrowers in default.

Specifically, debt collectors in both India and Kenya have allegedly called a borrower’s friends and family to inform them of the user’s debt and have even manipulated images from the borrower’s camera roll in an attempt to intimidate them. TechCrunch reports that these moves have, in “a number” of cases, caused borrowers to take their own lives.

The update, which will be implemented on May 31, states, “Apps that provide personal loans, or have the primary purpose of facilitating access to personal loans (i.e., lead generators or facilitators), are prohibited from accessing sensitive data, such as photos and contacts.”

Google’s update this week also bans unlicensed lending apps from the Android app store. These illegitimate apps are likely some of the primary offenders in predatory practices towards borrowers.


Photo by Anete Lusina

Cardstream Unveils PayFac-as-a-Service

Cardstream Unveils PayFac-as-a-Service
  • Cardstream is launching PayFac-as-a-Service, a new white label service for companies seeking to become payment facilitators.
  • PayFac-as-a-Service clients will benefit from Cardstream’s regulatory position, enabling customers without a license to operate compliantly.
  • Cardstream has built a network of 400+ acquirers, alternative payment methods, shopping cart platforms, and fraud providers.

European payment service provider Cardstream announced the launch of new white label PayFac-as-a-Service.

The cloud-based service will offer acquirers access to Cardstream’s third party payment facilitator program and provides a pathway for those looking to become a payment facilitator. PayFac-as-a-Service users will also benefit from Cardstream’s regulatory position, as customers without a license will be able to operate compliantly.

“Our complete PayFac-as-a-Service is the quickest and most versatile way for companies to enter the rapidly growing billion dollar global marketplace,” said Cardstream CEO and Chairman Adam Sharpe. “Any company keen to capitalize on the rapidly growing PayFac space should put us on its shortlist, be it an Acquirer; a company applying for its own PayFac regulatory approval; or one opting to benefit by operating under our FCA regulated OBN.”

PayFac-as-a-Service offers merchants a holistic approach to the payment facilitator market. Cardstream is including workflow onboarding, underwriting, compliance due-diligence, real-time fraud screening and monitoring, dispute and chargeback management, funds management, automated fee collection, invoicing, referral commissioning, and more.

Founded in 1999, Cardstream has built a network of 400+ acquirers, alternative payment methods, shopping cart platforms, and fraud providers. The company supports all global currencies and major card schemes in more than 120 countries. Cardstream’s client portfolio includes 100+ reseller partners and their 18,000+ merchants.

In today’s announcement, Sharpe hinted at ambitions to grow Cardstream, sharing plans to round out its platform with additional services later this year. “As we move through the rest of 2023, we expect to have a series of further announcements of many new, additional Cardstream Group services,” he added.

The payment facilitator market in Europe is heavily regulated, with the introduction of the second Payment Services Directive (PSD2) in 2018, which aims to increase security, competition, and innovation in the payments industry. The market, which is expected to reach a value of $1.72 trillion (€1.57 trillion) by 2024, includes a sizable number of players ranging from traditional financial institutions to fintech companies and digital payment providers. Among the top payment facilitators in Europe are PayPal, Adyen, Stripe, Worldpay, and Klarna.


Photo by Anna Shvets

Payfare Expands into Earned Wage Access

Payfare Expands into Earned Wage Access
  • Digital banking solutions company Payfare is expanding to offer clients earned wage access.
  • Payfare will target workers in Canada and in the U.S., which it estimates to have a total addressable market of over 131 million people.
  • Payfare’s solutions target gig workers and its client base include Uber, Lyft, and DoorDash.

Digital banking solutions company Payfare is expanding into the earned wage access (EWA) market. The move will enable the company’s one million active users to receive access to wages they’ve already earned.

The Canada-based company believes the move will benefit its one million active users across the U.S. and Canada by smoothing out their cashflow. By jumping into EWA, Payfare joins a handful of fintechs already operating in the space, including Payactiv, Wagestream, DailyPay, and more.

Founded in 2015, Payfare serves both end consumers and businesses with digital banking, instant payment, and loyalty rewards solutions. The company offers gig workers and contract laborers faster access to their earnings with a payout debit card featuring cashback rewards and tandem mobile app with financial wellness tools. Businesses can use Payfare’s technology to send payouts to their workforce with lower processing fees than traditional paycheck services.

“We don’t believe payday loans should exist in the modern world with real time integration to payroll records as well as the capability to repay at source,” said Payfare CEO and Founding Partner Marco Margiotta. “We have built an award-winning digital banking product that has helped our gig platform partners reduce their worker acquisition costs and boost productivity. We look forward to sharing progress on our expansion into EWA over the course of 2023.”

Payfare reports the market for an EWA tool is sizable in both the U.S. and Canada. In the U.S., for example, more than 78 million workers earn a wage hourly, more than 131 million people earn an annual salary of less than $75,000, and 12 million people rely on a payday loan at least once a year. In Canada, over 22 million people earn under $75,000 annually.

Since inception, Payfare has raised $49 million (C$65.4 million). The company’s clients include gig worker platforms such as Uber, Lyft, and DoorDash.


Photo by Tima Miroshnichenko

SoFi Shifts Focus to MortgageTech with New Acquisition

SoFi Shifts Focus to MortgageTech with New Acquisition

SoFi is saying, “Welcome home!” to Wyndham Capital Mortgage this week. The California-based fintech acquired the mortgage lender yesterday in an all-cash transaction for an undisclosed amount.

Headquartered in North Carolina and founded in 2001, Wyndham Capital has worked with more than 100,000 borrowers.

SoFi, which is acquiring Wyndham Capital’s technology and its employees, expects the purchase will broaden its mortgage-related offerings and minimize its reliance on third-party partners and processes. 

“At SoFi, we’re on a mission to help people get their money right and purchasing a home is often one of, if not the, biggest financial decision individuals make in their lives,” said SoFi CEO Anthony Noto. “Today’s acquisition of Wyndham Capital will not only allow us to scale and keep pace with accelerated growth, but also allow us to foster that growth in a way that brings value to our members through sales and operational efficiencies and helps members get their money right when it comes to one of life’s most significant financial milestones.”

SoFi, which presented at Finovate’s developers conference in 2017, launched in 2011 to disrupt the student lending market. Since then, the company has added a variety of banking products– including personal loans, auto refinancing, credit cards, investing, checking, savings, insurance, and others– to become a more holistic banking option for consumers. SoFi sealed its status as a bank last January, when it received approval from the U.S. Office of the Comptroller of the Currency (OCC) and the Federal Reserve to become a bank holding company.

It’s a reasonable time for SoFi to double-down on mortgages to diversify from its flagship offerings, student loans. The company may be starting to feel heat from the loss of revenue from its student loan refinancing tools. In fact, SoFi went to such an extreme last month as to sue the Biden administration for its continued pause on federal student loan repayments. The fintech argues that the moratorium, which has been extended eight times over three years, has no legal basis.

SoFi estimates it has lost $6 million in profits from the latest extension and, expects losses to total $30 million if the moratorium continues through August. “In essence, SoFi is being forced to compete with loans with 0% interest rates and for which any ongoing repayment of the principal is entirely optional,” SoFi argues in the lawsuit.

The lawsuit is currently being challenged in the Supreme Court and is expected to be resolved by June.


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Amsterdam-based bunq Applies for U.S. Banking License

Amsterdam-based bunq Applies for U.S. Banking License
  • Amsterdam-based digital bank bunq announced plans to expand to the U.S.
  • The bank will be targeting the population of five million European expatriates living in the U.S.
  • Since launching in 2012, bunq has expanded to more than 30 markets in Europe and now facilitates payments in 16 different currencies.

Amsterdam-based digital bank bunq announced this week it is “bringing the bank of The Free to the land of The Free,” meaning it has officially applied for a U.S. banking license.

Founded in 2012, bunq set out to make a bank that customers love to use that is designed to make life easy. When the company received its European banking license in 2014, it was the first organization in 35 years to do so. Since then, bunq has expanded to more than 30 markets in Europe and now facilitates payments in 16 different currencies, provides both personal and business banking accounts, and offers a mortgage product.

When bunq launches in the U.S., the company will target the population of five million digital nomads– European expatriates and businesses operating in the U.S. that struggle to obtain a traditional bank account as non-U.S. citizens.

“We’re going stateside with a simple proposition, offering a banking product that enables U.S. consumers and businesses to bypass banking bureaucracy by opening a fully fledged international bank account in just five minutes,” said bunq Founder and CEO Ali Niknam. “Using bunq, they can effortlessly manage their finances from anywhere in the world.”

bunq has received $260 million in funding and was valued at $1.9 billion in 2021. The company recently became profitable, having secured $2.5 million in profit in the last quarter of 2022. If successful in its mission to obtain a U.S. banking license, bunq may be able to build on that profitability into the rough waters of 2023.

Other European fintechs have proven that the route to success in the U.S. may not be easy, however. Germany’s N26 pulled out of the U.S. market in late 2021 after initially launching in the region in 2019. When U.K.-based Monzo faced difficulties securing its U.S. banking license in 2021, the fintech ultimately decided to partner with a traditional bank to launch its services stateside. Similarly, Revolut is also working with a partner bank in the U.S., though it is currently awaiting the approval of its U.S. banking license.

“In our opinion, applying for a U.S. license is the only way we can maintain independence and provide The Free with the easy and safe banking experience they deserve,” said Niknam. Will bunq’s U.S. expansion look like that of other European digital banks that have gone before it? If it does, the company may need to sacrifice a bit of that independence and find a partner bank that shares its vision to create “the bank of The Free.”


Photo by Karolina Grabowska

Acorns Acquires U.K.-Based GoHenry

Acorns Acquires U.K.-Based GoHenry
  • Acorns is acquiring U.K.-based kids financial wellness tool GoHenry.
  • Financial terms of the deal were undisclosed.
  • The deal is expected to facilitate Acorns’ international expansion and will build its presence in the youth market.

Automated savings and investing app Acorns announced today it acquired kids money management app GoHenry. Financial terms of the deal, which also includes GoHenry’s European arm Pixpay, were not disclosed.

The benefits of today’s acquisition are multi-faceted. GoHenry; which operates across the U.K., Italy, France, and Spain; will help California-based Acorns initiate its international expansion. The deal will also broaden Acorns’ offerings to include financial wellness and education and will boost the two companies’ combined subscriber number to almost six million.

What’s more, GoHenry’s customer base– which consists of six-to-eighteen-year-olds– brings a younger set of users to the Acorn brand. This is expected to bring more users to Acorns Early, a product that Acorns launched in 2020 to offer friends and families a way to invest in a child’s future.

“All kids around the world deserve access to responsible money management tools and financial education,” said Acorns CEO Noah Kerner. “GoHenry’s mission driven approach is perfectly aligned with Acorns, which we expect will help us accelerate our roadmap and deliver financial wellness to the whole family through all of life’s stages.”

GoHenry was founded in 2012 to help kids learn how to save, invest, and spend responsibly. The company offers a parent-controlled debit card and tandem mobile app that helps kids track their allowance, spending, budgets, and savings accounts. The company launched in the U.S. in 2018 and expanded to Italy, France, and Spain after acquiring PixPay last year. Prior to today’s acquisition, GoHenry had raised $121 million from Edison Partners, Revaia, Citi Ventures, Muse Capital, Nexi, and more.

“Since we started on our mission to make every kid smart with money ten years ago, we have helped millions of young people do exactly that and this new relationship with Acorns will enable us to reach many millions more,” said GoHenry Co-Founder Louise Hill.

In the U.S., GoHenry will operate as GoHenry by Acorns. GoHenry and PixPay will operate under their own brand names in the U.K. and Europe. “It’s business as usual for our team and customers in the U.K. and Europe (under Pixpay) with the added opportunities and global reach that this new strategic alignment will bring,” added Hill.

Also founded in 2012, Acorns helps users round up their purchases and automatically invest their spare change. The company has raised $507 million, including its $300 million Series F round received in 2022 after cancelling its previously planned SPAC merger.

Equifax Launches New Scoring Model

Equifax Launches New Scoring Model
  • Equifax is launching a new consumer credit scoring model called OneScore.
  • OneScore leverages alternative data, such as telecommunications, utility, and speciality finance data found in the Equifax Cloud.
  • OneScore offers traditional credit history and payment data on more than 191 million consumers.

Data analytics and credit scoring company Equifax is launching a new consumer credit scoring model. OneScore, the new model, aims to increase the scorable population of credit-seeking consumers.

To accomplish this, the firm is leveraging alternative data, such as telecommunications, utility, and speciality finance data found in the Equifax Cloud. Equifax anticipates this increase in data will provide lenders with a more comprehensive financial picture of consumers.

OneScore offers traditional credit history and payment data on more than 191 million consumers and provides Equifax DataX and Teletrack finance data on 80 million consumers. Because the majority of U.S. consumers have at least one cell phone or utility bill in their name, these tools have the potential to increase credit scores by up to 25 points. This increase translates into a 20% rise in the number of scorable consumers; a population of 8.8 million people.

“Equifax has invested billions of dollars into unique data, verification insights, fraud reduction tools, powerful modeling techniques and cloud-based technology solutions that empower our customers to bring greater access to financial opportunity to more people in more places,” said Equifax CEO Mark W. Begor. “OneScore is a testament to the power of the Equifax Cloud in driving innovation that can increase the visibility of consumers to help expand access to credit and create new, mainstream financial opportunities.”

Founded in 1899, Equifax employs nearly 14,000 employees across the globe. The company earned $5.1 billion in revenue last year by offering its credit, identity, fraud, marketing, and workforce management tools to both individuals and businesses. Equifax has made OneScore available to U.S. lenders and service providers.

The financial services industry has been using alternative data to underwrite risk for some time now. However, what’s continually evolving in this space is the ability of scoring models to gather valuable data from diverse sources and derive meaningful insights from it. As AI advances, we can expect to see more significant strides in underwriting that will enable loans for borrowers who were not previously considered creditworthy under traditional models.


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Coinbase’s Future in the U.S.

Coinbase’s Future in the U.S.

Amid the news of bank failures last week, you may have heard that cryptocurrency wallet and platform Coinbase received a Wells notice from the U.S. Securities and Exchange Commission (SEC). The notice is a letter that the SEC sends at the end of an investigation, informing an organization of the charges it plans to bring against the party.

What Coinbase did (or didn’t do) wrong

So why is the SEC taking aim at Coinbase? The commission said that its investigation identified that Coinbase’s listed digital assets, Coinbase Earn, Coinbase Prime, and Coinbase Wallet are potentially violating securities law. This statement makes it clear that the SEC believes it has identified securities listed on Coinbase’s platform. Coinbase, on the other hand, insists that it does not list securities on its platform.

Crucial to this debate is understanding that there is an ongoing, complicated debate on whether or not cryptoassets should be considered securities. After receiving the Wells notice, Coinbase asked the SEC to identify which specific assets listed on its platforms are considered securities, but the SEC declined to do so.

Coinbase’s public response

After receiving the Wells notice, Coinbase published a blog post titled, “We asked the SEC for reasonable crypto rules for Americans. We got legal threats instead.” In post, the company reinforces that it does not consider its cryptoassets securities, and that the Wells notice does not require changes to its current products or services.

Furthermore, Coinbase said it attempted to register a portion of its business with the SEC last summer. This was tricky because there is no current method for a crypto firm to register with the SEC. So Coinbase pioneered the registration process, spending millions of dollars on legal support to create proposals for the SEC. However, after spending nine months creating potential methods Coinbase met with the SEC 30 times and did not receive any feedback or questions regarding its suggested methods.

After undergoing this process, Coinbase said it is ultimately looking for guidance. “If our regulators cannot agree on who regulates which aspects of crypto, the industry has no fair notice on how to proceed,” said Coinbase Chief Legal Officer Paul Grewal. “Against this backdrop, it makes no sense to threaten enforcement actions against trusted public companies like Coinbase who are committed to playing by the rules. It makes even less sense to threaten enforcement actions unless an industry participant concedes that non-securities can be regulated by the SEC. That is for Congress to decide.”

Other SEC targets

Coinbase is not the only crypto-related organization the SEC has targeted in recent years. Stablecoin issuer Paxos, cryptocurrency exchange Kraken, USDC-creator Circle, and real-time money movement platform Ripple have each gone into battle with the SEC.

One of the above crypto firms the SEC has targeted, Circle, is doubling-down on its business in more crypto-friendly pastures. The Massachusetts-based company announced earlier this month that it has selected France as its European headquarters. Additionally, Circle recently filed applications in France to become both a licensed Electronic Money Institution and a registered Digital Asset Service Provider (DASP) in the nation.

What’s next?

Coinbase, which is publicly listed on the NASDAQ, has made it clear it is doing its best to be forthcoming and honest, and that it believes it is not breaking the law. “Tell us the rules and we will follow them. Give us an actual path to register, and we will register the parts of our business that need registering,” said Grewal. He concluded by saying that if U.S. regulators continue to threaten the good actors in the crypto industry, they will ultimately drive innovation, jobs, and the entire industry overseas. If Circle’s recent move is any indication, the U.S. may be saying, “au revoir” to the entire crypto industry.


Photo by Sora Shimazaki

Pinwheel Launches Smart Branch to Bring Payroll Connectivity to Physical Bank Branches

Pinwheel Launches Smart Branch to Bring Payroll Connectivity to Physical Bank Branches

  • Pinwheel launched Smart Branch today.
  • The Smart Branch tool offers banks a digital way to help customers set up direct deposit when they visit the branch in person.
  • Pinwheel reports that the new tool will prove useful for the 75% of consumers who prefer to open a new account in-person, since setting up direct deposit is a natural next step in the process.

Payroll data connectivity platform Pinwheel unveiled Smart Branch today. The new tool gives banks a digital way to set up direct deposits for customers who come into their physical bank branch.

“A customer’s account setup experience should automatically include direct deposit set up when they visit their bank,” said Pinwheel CRO Lauren Crossett. “For banks, it’s a simple fact that the customer relationship starts with a person’s paycheck. People are staying at jobs for shorter periods of time while the prevalence of gig-based jobs continues to grow, as does the number of people with multiple income sources, so banks will have more opportunities than ever to onboard their customers’ direct deposits.”

Smart Branch enables end users to use their smartphone to set up direct deposits and verify income without requiring paper-based forms. This new tool will prove particularly useful for the 75% of consumers who prefer to open a new account in-person. That’s because, as Pinwheel describes, having their income deposited directly into their new account is the “next natural step” when opening a new account.

When banks eschew paper forms for Smart Branch, their customers will use their smartphone to scan a QR code, which will direct them to enter information to connect their payroll or income accounts. Customers without a smartphone can use a bank teller computer or iPad to set up the connection.

“Banks see millions of new account openings per year, so that’s hundreds of thousands of opportunities for banks to set up customers’ direct deposits in one easy step when they visit their branch,” said Pinwheel Client Solutions Lead Kate Marienthal. “There’s no reason the customer experience should fracture when the need to set up direct deposits is presented. Now, thanks to Pinwheel Smart Branch, banks won’t need to send customers away to fill out paper forms at home. They can finalize the process right inside their locations. We’re excited about what the availability of this new solution means for our customers’ omnichannel strategies.”

An iteration of Smart Branch geared toward credit unions and community banks is already in the works. Pinwheel is currently working on a product for smaller FIs that need a swift, lightweight direct deposit switching deployment option. Crossett said the company plans to roll out the new version next month.

Pinwheel was founded in 2018 to create a fairer financial system with its API that connects to more than 1,600 payroll platforms and more than 40 time and attendance platforms. In all, the system covers 80% of U.S. workers and more than 1.5 million employers. Since launch, Pinwheel has amassed $77 million in funding from investors such as GGV, Coatue, and First Round Capital. Kurt Lin, who Finovate interviewed earlier this year, is CEO.


Photo by EKATERINA BOLOVTSOVA