Vymo, the company whose intelligent sales assistant makes life easier for on-the-go sales pros, has unveiled a new enhancement to help sales teams at this time when customer engagement is even more challenging. The company has introduced a new Work From Home enhancement to its sales assistant solution which enables secure, 24/7 access to critical data via an app instead of requiring a desktop or on-premises hardware.
“Considering Vymo supports over 100,000 remote users already, this is a logical extension,” Vymo CEO Yamini Bhat explained. “We are seeing very encouraging signs in several of the deployments that have gone live over the past week. This social and economic situation is unlike anything we have seen before, and so our team at Vymo is committed to helping organizations adapt to this new paradigm.”
Available as an upgrade to the Vymo app, the new offering is a way for organizations to maintain business continuity during the Covid-19 crisis, and to ensure accurate communication with customers. The solution features secure calling and video conferencing, broadcasts and targeted notifications, and a central hub that provides a comprehensive view of KPIs such as agent adoption and customer coverage.
Sandeep Kumar Mishar, SVP and Head -HDFC Bank Relationship for Aditya Birla Sun Life Insurance, led the implementation of Vymo’s technology at his firm. He praised the analytics available via Vymo’s platform, and credited them for “enabling me to manage my team’s productivity better and turnaround the WFH (Work From Home) challenges positively.”
An alum of both FinovateAsia and FinovateFall, Vymo was founded in 2013 and is headquartered in Bangalore, India. The company has raised $23 million in funding from investors including Sequoia Capital India and Emergence.