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PNC and Plaid Repair Relationship to Empower Open Banking

PNC and Plaid Repair Relationship to Empower Open Banking
  • PNC and Plaid have partnered to allow PNC customers to connect to and share their financial data with third party financial applications.
  • Plaid will help connect PNC customers to apps, while PNC’s API provider Akoya will ensure that PNC’s customer data is securely shared with third party apps powered by Plaid.
  • Today’s announcement comes five years after PNC blocked multiple data aggregators, including Plaid, claiming they circumvented PNC’s security protocol.

Getting a head start on Section 1033 of the Dodd-Frank Wall Street Reform, PNC Financial Services Group announced recently that it has partnered with financial data access company Plaid. The two have signed a data access agreement to enable PNC customers to connect and share their financial data with third party financial applications through Plaid.

PNC will also leverage its API service provider Akoya. Through this partnership, Plaid will help connect PNC customers to apps, while as the API provider, Akoya will ensure that PNC’s customer data is securely shared with third party apps powered by Plaid, without needing to share login credentials.

The collaboration among the three players will ultimately offer a better user experience. That’s because Plaid will help to increase security by eliminating screen scraping and other fraud-prone data collection techniques. The partnership will also allow consumers to access their financial data without having to share their credentials with the third parties themselves. Additionally, Plaid will offer the customer control​ of their own data, allowing them to determine which third party apps may have access to their data.

“Through this new partnership with Plaid, PNC customers will be able to achieve greater data security, privacy, and control while using the third-party financial apps and services they enjoy,” said PNC Executive Vice President, Digital and Payments Natalie Talpas. “PNC’s use of its Akoya-provided API allows for all data recipients, including Plaid, to get connected fast, while also enabling customers to reliably control what financial data they are permissioning without having to share their login credentials with third parties.”

This partnership is notable not just for PNC and its customers, but also for bank customers across the U.S. That’s because PNC’s partnership with Plaid indicates a positive change in attitude toward open banking in the U.S. In the past, PNC has notoriously held a stance against open banking. The bank not only prevented its customers from accessing Venmo in 2019, it also blocked multiple data aggregators, including Plaid, claiming they circumvented PNC’s security protocol.

With today’s partnership, however, the two now appear to be on good terms. “We are pleased to have reached a data access agreement with PNC that further supports their customers securely connecting to applications and services powered by Plaid,” said Plaid Head of Open Finance Partnerships Christy Sunquist. “Moving the industry away from credential-based access is a top priority for Plaid, and our alignment on key principles around security, access and control played a definitive role in establishing this partnership. We look forward to future collaboration for many years to come.”


Photo by Tim Douglas