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Ethoca’s Alerts Help Online Merchants Avoid Chargebacks

EthocaLogoThis post is part of our live coverage of FinovateFall 2015.

Ethoca is demonstrating how its Alerts help online merchants stop fraud:

Ethoca Alerts is an award-winning service used by thousands of ecommerce merchants and online businesses to stop fraud, eliminate chargebacks, and increase acceptance. Leveraging Ethoca’s global collaboration network, it provides the industry’s largest source of cardholder-confirmed fraud and customer-dispute data, direct from the card-issuer source.

Ethoca Alerts arrive in near real time rather than weeks later through the normal chargeback process. Merchants now have advance notification of impending chargebacks and can take immediate action to stop them at the source, eliminating unnecessary costs and poor customer experience.

Presenters: Steve Durney, SVP, issuer relations, and Julie Fergerson, SVP, industry solutions



Metrics: Ethoca is headquartered in Toronto, Ontario, Canada, with international offices located in Austin, Texas; London, England; Dublin, Ireland; and France. Ethoca has 100+ employees.

HQ: Toronto, Ontario, Canada
Product launch: 2011