Streamly Snapshot: Startup Success, Financial Management, and the Innovation Ecosystem

Streamly Snapshot: Startup Success, Financial Management, and the Innovation Ecosystem

This week’s Streamly Snapshot features our final interview from FinovateSpring 2025 in San Diego, California.

What does it take for a startup to be successful? In today’s innovation ecosystem, one increasingly important skill is not just building innovative solutions, but also managing the finances—the investment capital, the debt financing, the cash flow—that support a growing enterprise. In this interview, Christopher Hollins, Global Head of Product Sales and Design at Silicon Valley Bank (SVB), a Division of First Citizens Bank, talks about the challenges that startups face when it comes to optimizing financial operations, scaling businesses, and managing cash flow. Hollins also shares his insights on the digital tools and platforms that are available to startups to help them grow and scale their businesses.

“Even in this environment, which is short on IPO exits, the innovation is not showing that it’s short of anything other than tremendous creativity, driving for positive results, and actually managing through all of the change that is happening in the macro economy and within the innovation ecosystem, itself.”

In his role at SVB, Hollins has been instrumental in transforming the platform’s solution delivery model to ensure that SVB’s Commercial Bank innovation economy clients can access the best partners and solutions to solve their challenges as they grow. Hollins joined SVB in May 2021, bringing more than 20 years of international marketing, sales, and strategy experience in financial services, mobile telecom, and technology to the firm.

Headquartered in Santa Clara, California, SVB was founded in 1983. Acquired by First Citizens Bank in 2023, the firm today is the bank of choice for many of the world’s most innovative technology companies and investors. SVB provides commercial and private banking services to individuals and companies in technology, life sciences, healthcare, private equity, venture capital, and premium wine industries. The institution reports $99 billion in total client funds and counts 40% of the Forbes 2025 AI list among its customers.


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Streamly Snapshot: From Data to Dollars—Cash Management and Liquidity Insights

Streamly Snapshot: From Data to Dollars—Cash Management and Liquidity Insights

High-growth companies like those involved in cutting-edge technologies face a wide range of challenges. Effective cash management is one of them. From the appearance of cash flow gaps between cash collection and realizing revenues to the necessity of making significant initial capital outlays for operations, infrastructure, and talent before revenues catch up, high-growth companies often have banking needs that many financial institutions struggle to respond to.

This week, our Streamly Series interview features Christopher Hollins, Global Head of Product Sales and Design at Silicon Valley Bank (SVB), a division of First Citizens Bank. Hollins outlines some of the tactics high-growth companies can rely on in order to better manage cash and make the most of technologies like automation. Hollins also explains how solutions like SVB Go offer these businesses essential insights and streamline cash forecasting and management.

“The challenge is that innovators, entrepreneurs want to do what makes them passionate. And for most people, just like in high school and college, accounting, cash management, managing finances … not exactly the oversubscribed classes. In all seriousness, what companies need to do as they are growing very fast, they’re very focused on revenue-generation, satisfying clients, etc. But in doing that, two other things are happening: cash is moving in and out, and some of that cash could be better used in a number of different circumstances, maybe it could be invested in a different way. There is a lot of ‘lack of discipline,’ but I wouldn’t say that’s because people are purposely trying to do that. They are focused on running their businesses.”

Silicon Valley Bank brings more than 40 years of experience as a financial partner for the innovation economy. The company serves innovation economy companies and investors with business banking, liquidity management, global business solutions, and fund banking. With deep sector expertise in enterprise software, frontier tech, cleantech and sustainability, as well as fintech, SVB counts 60% of all fintechs on the 2025 Forbes fintech list and 40% of the Forbes 2025 AI list among its clients.

Head of Global Product Sales and Delivery at Silicon Valley Bank, a division of First Citizens Bank, Christopher Hollins has played a key role in transforming the platform’s solution delivery model to ensure that SVB’s Commercial Bank Innovation economy clients have access to the best partners and solutions to solve business challenges and have optimal banking relationships along their journey. Hollins has been a part of SVB since 2021.


Photo by Will Francis on Unsplash

Streamly Snapshot: From Experimentation to Execution—AI Deployment in the Financial Sector

Streamly Snapshot: From Experimentation to Execution—AI Deployment in the Financial Sector

What does it take for financial institutions interested in AI technology to move from the point of experimentation to actual execution?

In this Streamly Snapshot interview, conducted at FinovateSpring in San Diego, California earlier this year, Global Director of VASS Financial Services Javier Pérez García talks about what financial institutions need to know in order to make the most of their investments in AI and how VASS is leveraging AI to transform and enhance financial services. García also talks about the value of execution relative to experimentation and shares his thoughts on real-world AI technology deployment in fields such as fraud prevention and compliance.

“You only get to that space where you are jumping from experimentation to execution if you align three major skills: one, deep knowledge of the technology … the second is knowledge of financial services, something the financial entities already have covered. But they don’t have enough experience, this is the third skill, of deploying AI. Why is this important? You might decide the right use case, but maybe you don’t have enough data, maybe the expectations that have been generated inside the organization are too high … You need the experience of someone else to help you … to define and identify if that investment is going to come in the first weeks of the project.”

VASS is an international digital transformation company that helps people, organizations, and businesses around the world provide best-in-class digital solutions to customers in banking, insurance, telecommunications, retail, media, public administration, and more. Founded in 1999, the company is based in Madrid, Spain.

Javier Pérez García is Global Director at VASS Financial Services, a team of experienced professionals with track records in helping fintechs, banks, and insurers modernize and reach their technological transformation goals. García has deep expertise in financial services IT architecture, AI deployment, and compliance-driven digital transformation strategies. He leads global modernization programs for banks and fintechs, aligning complex tech initiatives with regulatory requirements and helping institutions scale AI from pilot to production.


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Streamly Snapshot: Revolutionizing Audit Processes with AI

Streamly Snapshot: Revolutionizing Audit Processes with AI

Artificial intelligence is reshaping every corner of the financial services world, and auditing is no exception. As firms look for smarter ways to manage repetitive, manual processes, AI-powered tools are stepping in to reduce risk, save time, and improve accuracy.

Filmed at FinovateSpring earlier this year, this Streamly video features Aman Kaur, Sales Director at DataSnipper, discussing how DataSnipper transforms how auditors work. Kaur shares how the company is helping audit teams evolve their workflows through embedded automation. By eliminating repetitive tasks like copying data, matching documents, and performing manual verifications, DataSnipper frees up auditors to focus on higher-value analysis, which results in a smarter, faster audit process.

“We’re seeing that finance and audit professionals are spending too much of their valuable time on very repetitive, very menial tasks,” said Kaur. “So our mission at DataSnipper is to resolve that with automation, and we want to meet them where they’re spending that time, which is in Excel. So we’re working in building tools that are going to help eliminate a lot of the repetitive work and give them time back to focus on more strategic work.”

Founded in 2017, DataSnipper is a smart automation platform built directly into Excel that helps auditors, finance teams, and consultants work more efficiently. The company’s AI-powered tools automatically match and extract data from supporting documents such as invoices, contracts, and bank statements to save time and reduce human error. Today, DataSnipper is used by over 500,000 professionals in 125+ countries, including the Big Four and top-tier audit firms around the world.

Aman Kaur brings experience in enterprise SaaS sales, working across industries to introduce transformative technologies. At DataSnipper, she focuses on helping audit and finance teams embrace automation and rethink what their workflows can look like.


Photo by Kindel Media

Streamly Snapshot: Modernizing KYB—Transforming Compliance into Opportunity

Streamly Snapshot: Modernizing KYB—Transforming Compliance into Opportunity

How does the shifting regulatory landscape impact the ability of financial institutions to securely engage new customers and members, protect themselves and their partners from fraud, and remain compliant? What technologies and processes are available to help them ensure that they are meeting their regulatory obligations in the most efficient and comprehensive way possible?

In this Streamly Series interview conducted at FinovateSpring in San Diego, Middesk Head of Marketing and Business Development Jackie Wylie talks about the importance of sound KYB (Know Your Business) processes and the potential advantages for firms that embrace dynamic onboarding flows. Wylie also talks about Middesk’s advances in fraud prevention, its acquisition of specialized data sets, and its work in forging key partnerships.

“Middesk is a business identity platform. We create business identities by aggregating, analyzing, and then surfacing insights about a business. We do that by collecting data from a number of sources like government organizations such as Secretary of State data. We scrape a company’s online presence and gather data from their website and we obtain information about the industry they are operating in, etc. We build this really robust profile about the business and then we bring that profile to our customers—financial services institutions, banks, fintechs, payments companies … and we help them use that data to make onboarding decisions so they can bring on as many of the best customers as possible, as quickly as possible.”

San Francisco, California-based Middesk offers solutions that help businesses access financial products, hire new talent, and transact with other businesses. The company offers an identity product that provides financial institutions with the accurate data they need to efficiently onboard new customers, and an agent product that supports employer filings with state and federal agencies. Founded in 2019, Middesk includes Affirm, Plaid, and Gusto among its customers. Kyle Mack (CEO) and Kurt Ruppel (CTO) are co-founders.

Head of Marketing and Business Development for Middesk, Jackie Wylie joined the company in the spring of 2024. Wylie has 15+ years of experience in driving pipeline and revenue growth via strategic marketing initiatives with technology firms such as Textio, Amino, and Smartsheet. She is also Seattle Chapter Co-Head and Executive Member of Pavilion, a 10,000-member private community for go-to-market leaders in B2B technology.


Photo by Justin Wolff on Unsplash

Streamly Snapshot: Navigating Embedded Banking—Challenges and Breakthroughs

Streamly Snapshot: Navigating Embedded Banking—Challenges and Breakthroughs

This week’s Streamly Snapshot features an interview with Rob Thacher, Founder and CEO of BankShift, on the way embedded banking helps community banks, credit unions, and other financial institutions offer more services to their customers and initiate new revenue streams.

In this interview, recorded at FinovateSpring 2025 in San Diego, Thacher talks about the latest trends in the embedded banking space, current challenges and barriers faced by community banks and credit unions, and how technologies are emerging to help these institutions better serve their customers and members while competing effectively against their larger rivals.

The new demographic, we call them the Gen Zers, 28 years old and below, they are in a different space from where financial institutions are. Traditionally, with financial institution apps, you have to go there and do everything. But unfortunately, these large financial institutions and these neobanks are really impeding those Gen Zers from wanting to participate with the financial institution any more. Why? Because they don’t have a seamless interface; it’s not embedded where they are already at … They are not in the financial institutions that are $5 billion and below; they’re not looking for those apps.

The metrics show that you lose those folks when they come along with their family member to become a part of a credit union or community bank. And that’s how you (get) these users. And so, what’s happening? They’re losing them and they’re not coming back.

Founded in 2020 and headquartered in Portland, Oregon, BankShift offers an embedded banking loyalty platform that helps financial institutions partner with trusted brands in order to unlock new sources of revenue and enhance engagement with customers. BankShift provides banking and loyalty services via both direct embeds into brand-owned apps, portals, and digital ecosystems, as well as by a standalone option hosted by the financial institution and co-branded with the partner. BankShift made its Finovate debut at FinovateFall 2024 in New York and returned to the Finovate stage the following year for FinovateSpring 2025 in San Diego.

Rob Thacher is Founder and CEO of BankShift. He is a veteran technology executive with 25 years of experience, including co-developing CreditWise and leading innovative fintech initiatives. Thacher thrives on building large-scale products and platforms that solve real consumer challenges through cutting-edge technology.


Photo by Tabitha Mort

Streamly Snapshot: What the Great Wealth Transfer Means for Banks and Fintechs

Streamly Snapshot: What the Great Wealth Transfer Means for Banks and Fintechs

For decades, the idea of generational wealth transfer has been more of a long-term planning theme than a present-day priority. But that priority is beginning to change. With trillions of dollars moving from Baby Boomers to Gen X, Millennials, and Gen Z over the next two decades, banks and fintechs are staring down a pivotal question: how will they capture the attention and loyalty of younger, digitally native inheritors?

In a recent Streamly interview, Tapp Engine CEO Will Dolan spoke about this massive economic shift and the opportunities it presents for financial institutions. He explained that the winners in this space will be those who not only meet younger generations on the digital platforms they use every day, but also those who understand the emotional context of wealth and inheritance in modern families.

“Technology has become such an important parat of everybody’s day-to-day lives… people have a lot more information at their disposal now that they’ve every had…. How do you engage with people out there that you want to draw into the opportunities that your company possesses? If you’re not digital, if you’re not thinking AI, if you’re not thinking mobile, you really need to re-think your strategy because that’s the way that most people are looking to utilize solutions, consume information, and companies really need to respond to that.”

Founded in 2019, Tapp Engine is a digital experience platform that helps financial institutions thrive in the digital age by modernizing customer engagement through embedded tools and adaptive experiences. Instead of offering static interfaces or one-size-fits-all financial products, Tapp Engine enables banks and fintechs to build modular, white-labeled experiences tailored to users’ life stages and financial goals. With features like real-time personalization, guided decision flows, and behavioral insights, Tapp Engine helps turn generic banking apps into trusted, go-to financial companions.

As President of Tapp Engine, Dolan brings a human-centered lens to a category that often defaults to technology-first thinking. His insights reflect years of experience working at the intersection of product design, user experience, and fintech innovation.


Photo by cottonbro studio

Best of Show: Talking AI, Personalization, and Authentication on the Finovate Podcast

Best of Show: Talking AI, Personalization, and Authentication on the Finovate Podcast

Join Greg Palmer and the Finovate Podcast as he catches up with the CEOs and founders of the companies that won Best of Show at FinovateSpring 2025 in San Diego, California, last month.

From AI in the service of greater personalization and sales performance to innovations in voice authentication and fraud prevention, the latest round of interviews on the Finovate Podcast provide fascinating insights into how fintechs are helping financial institutions meet their most demanding challenges.


Finovate Podcast host Greg Palmer interviews Finalytics CEO Craig McLaughlin and CSO Baron Conway.

The three discuss how the Finalytics platform provides real-time, cross-channel, AI-driven personalization that combines behavioral data with transactional and third-party data to create unique, relevant experiences for customers of financial institutions.

EP 258: Craig McLaughlin and Baron Conway, Finalytics


Andrew Reese, US go-to-market lead for Solda.ai, joins Greg Palmer and the Finovate Podcast to talk about the company’s AI-powered sales agents that help financial institutions increase revenue and reduce costs by mirroring their best sales representative.

The technology helps scale sales operations, lower costs, reduce burnout and inconsistent performance, all while retaining a human connection.

EP 259: Andrew Reese, Solda.ai


Greg Palmer and Milind Borkar, founder and CEO of Illuma talk about the firm’s evolution from an authentication specialist to a more comprehensive fraud prevention company.

A two-time Finovate Best of Show winner, Illuma specializes in voice authentication and fraud prevention solutions for mid-market financial institutions, including credit unions and community banks.

EP 260: Milind Borkar, Illuma Labs

Rewatch the Top Demos from FinovateSpring 2025

Rewatch the Top Demos from FinovateSpring 2025

Earlier this month, 42 companies took the stage at FinovateSpring in San Diego, showcasing their latest and greatest fintech solutions. Now, it’s your turn to experience the action. The demo videos from the event are live! So, whether you joined us in person or missed the event, you can now watch every presentation on demand, for free.

The best way to dive into the 42 videos, which total nearly five hours of content, is to watch the six Best of Show videos from the conference.


Bits of Stock

Finalytics

Herd Security

Illuma

Penny Finance

Solda.ai

Thanks to all of the demo companies for making this a fantastic event! You won’t want to miss our next event, FinovateFall, which is taking place September 8 through 10 in New York. The earlier you register, the more you save.

Streamly Snapshot: Why “Data Is the New Blood” in the Future of Finance

Streamly Snapshot: Why “Data Is the New Blood” in the Future of Finance

The phrase “data is the new oil” has echoed across boardrooms and strategy decks for more than a decade. But Tracey Follows, CEO of Futuremade, offers a more visceral, and perhaps more accurate, analogy: data is the new blood. In my conversation with her at FinovateEurope 2025, Follows challenged financial services leaders to rethink how data flows, regenerates, and sustains our increasingly digital and AI-driven economy.

In a world where digital identity, embedded finance, and AI are converging at unprecedented speed, Follows argues that understanding the lifeblood of these systems– data– is critical to building trust, ensuring relevance, and preparing for what comes next. Her insights are a wake-up call for financial institutions that are still operating with a fragmented or overly transactional view of data.

“We hear that data is the new oil. We’ve been hearing that for 20 years. No. No. Data is the new blood. That’s the way I want people to think about it. That’s the metaphor that really does justice to the vital, intimate, personal nature of the kind of data that’s now going to be flowing into AI, and particularly agentic AI, to help it make decisions that encompasses our neurological functions, cognitive functions, physiological functions, alongside our financial decision-making.”

Tracey Follows is a globally recognized futurist, speaker, and author. She is the former Chief Strategy & Innovation Officer at The Future Laboratory and has advised major brands such as Google, Telefonica, and Diageo. Her book The Future of You explores the intersection of digital identity, privacy, and personalization. Follows is a regular commentator in the media and was named one of the top 50 female futurists in the world by Forbes.

Follows is also the founder and CEO of Futuremade, a strategic foresight and futures consultancy that helps organizations anticipate long-term change and build future-ready strategies. With expertise in scenario planning, horizon scanning, and trend analysis, Futuremade supports global clients in sectors ranging from finance to media and technology. The firm’s work emphasizes ethical innovation, societal shifts, and the human implications of emerging technologies.

Streamly Snapshot: Recognizing the Signs of a Financial Crash

Streamly Snapshot: Recognizing the Signs of a Financial Crash

If financial crashes are inevitable, then is there any way to anticipate them and mitigate their negative impacts—to say nothing of preventing them from happening in the first place?

Answering this question is Linda Yueh, Fellow in Economics at Oxford University and author of The Great Crashes: Lessons from Global Meltdowns and How to Prevent Them. In this interview, conducted earlier this year at FinovateEurope, Yueh provides a three-step framework for identifying and mitigating financial crises. She also discusses the relationship between Big Tech, decentralized finance, and traditional finance, and how competition between these forces will foster innovation and economic growth.

Every crisis starts with a bubble, and bubbles repeat themselves mostly because of FOMO, “fear of missing out” … (T)he real danger is if you pile in because of FOMO, and you do it with debt. Because then, when the bubble bursts, that’s the second phase, the resolution. And that’s really challenging because it depends on having credible policies and credible policymakers.

A fellow in Economics at the University of Oxford and an Adjunct Professor of Economics at the London Business School, Linda Yueh is an economist, writer, and broadcaster. Her latest book, The Great Crashes: Lessons from Global Meltdowns and How to Prevent Them, was named to the Financial Times’ “The Best New Books in Economics” roster. Her previous book, The Great Economists: How Their Ideas Can Help Us Today, was named one of The Times’s Best Business Books of the Year.


Photo by Alexandre Bringer

Streamly Snapshot Doubleheader: Payment Optimization and the Great Wealth Transfer

Streamly Snapshot Doubleheader: Payment Optimization and the Great Wealth Transfer

With spring in full swing, we’ve got another doubleheader in our Streamly Snapshot series in store for you this week.

To start, we talked with Philip Froom, Founder and CEO at PayIP, about navigating the complexity of payment networks. Froom discussed how PayIP leverages advanced technologies such as AI and machine learning to uncover hidden value for banks and fintechs around the world.

“Banks and fintechs around the world pay a lot of money, billions of dollars to the payment networks—the payment networks being Visa, Mastercard, American Express, UnionPay. Our clients pay fortunes and the money and the billing from the payment networks back to the banks is extremely complicated. There’s thousands of different billing line items from fixed fees to variable fees, tiered fees, daily, weekly, annual fees.”

Headquartered in Johannesburg, South Africa, PayIP specializes in payment network (Visa and Mastercard) billing recovery and optimization. The company leverages decades of card and data expertise to simplify complex card network invoices and reporting, and identifies recoveries for bank finance and card payment teams.


Next, we talked with Jurgen Vandenbroucke, Managing Director at everyoneINVESTED, KBC, about the value of decision science and how it can be effectively applied to financial services. We also discussed the Great Wealth transfer, and the challenges faced by financial services companies when it comes to serving a new generation of investors.

“Decision science is a broad field. I think a more popular term is perhaps choice architecture in the sense of putting into models (people’s) decision-making process as much as possible in order to anticipate their behavior … For example, trying to optimize the small screen of a smartphone in order to present data in such a way that it triggers desired behavior or discourages undesired behavior.”

Brussels-based everyoneINVESTED helps financial institutions increase their investor conversions, fortify their customer base, and put behavioral finance to work to help them have more of their clients invest in their solutions. A wealthtech spin-off of KBC, everyoneINVESTED was named to FinTech Global’s WealthTech100 for the fifth consecutive year.


Photo by Steshka Willems