Umpqua Bank Launches Mortgage Sales Tool: Home Hunter

image Ever since I saw CEO Ray Davis speak at BAI in the mid-1990s, I’ve been a huge Umpqua Bank fan. But most of the bank’s notoriety is around its fresh take on the brick-and-mortar experience. But that’s not my thing, at all, so I don’t get a chance to write about them often.

However, today I was delighted to see a new mobile app appear in the iOS store called Umpqua Home Hunter. It’s a simple tool for house hunting. When a home buyer runs across a home of interest when out and about, they can open up the Home Hunter and automatically document the address (via GPS), then add comments, pictures, and a 1-to-5 star rating (see screenshots below).

There is also clever integration to Umpqua lenders. Users can forward the house to the lender of their choice to start the mortgage prequalification process (see third screenshot). 

Bottom line: While the app is pretty basic, lacking integration to home value databases such as Zillow, or MLS/Realtor services such as Redfin, it could recoup its development costs with a couple incremental mortgages every month. And even if it fails to do that, it’s a novel mobile service that helps position Umpqua as an innovator in digital, like they’ve long been in branch banking. 

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Users add a home details                    ….pictures, comments, rating

image       image     

Below left: Users have the option to send homes over to their Umpqua
loan officer to get the mortgage process started

umpqua_mtg_app.jpg

image   

 

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Note: For more on mobile banking and/or online lending, see our Online Banking Report archives (subscription).

Launching: Zazma Offers Drop-Dead Simple Short-term Business Credit

image To continue our look at outstanding lending UI’s (previous post), I present to you Zazma. The startup, which came out of stealth yesterday, has raised $10 million to finance small loans of $300 to $5,000 for up to 60 days. The initial funding came from Sequoia and Spark Capital.  

This is a business that almost no bank wants, which makes it ripe for startups. But it can be lucrative. Because the business borrowers are using the money to buy needed equipment or inventory, they are much less focused on the interest rate, if they believe the cash advanced will earn them a profit. It’s the secret sauce of successful startups Kabbage, Capital Access Network and On Deck Capital (note 1). 

As you can see from the screenshot below, the maximum loan, $5,000 for 60 days, earns Zazma a healthy $295 fee. Assuming it’s paid back, that a 6% return over two months or an annual APR of 36%. While that’s not enough of a return on VC funds, once the company has enough of a track record to attract debt funding, that could be a sustainable revenue model.

The company hopes to attract sellers who will offer Zazma-powered financing to their customers. That could be a real win-win. And because each transaction can potentially satisfy two businesses, it’s a model that bank’s should consider.  

The UI
While the business model is very promising, what I really love is their UI. Absolutely simple, with fewer words than Google’s famously simplistic design. Potential borrowers type the loan amount, choose the payback date and press the large, red Get Funded bar. The applet automatically shows the amount that must be repaid.

It’s a fantastic start to the borrowing experience, which I have not tested. Because this is business credit, they can avoid talking about the interest rate. But there is nothing hidden here. It is a model of simplicity and transparency. 

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Zazma homepage (4 Sep 2013)

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After clicking Get Funded, the box opens to ask for name, company and email

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Notes:
1. Follow these Finovate alums at our Finovate blog.
2. For more on small business services, including credit, see our Online Banking Report on micro and small businesses (subscription, published Oct 2009).

Lenders: Making a Good First Impression

introvert.jpg

I know banks have been stung by various public floggings over the past five years. But sometimes they are too shy for their own good.

During normal times, a big chunk of retail profits come from lending. Yet, many bank websites make loans (other than mortgage and credit cards) look like a minor product line. Kind of like the AA batteries for sale at the Best Buy counter.

US Bank’s newly remodeled website is typical (note 1). Yes, you can find loans across the top navigation (good). But the bank makes users select from a dropdown list to find exactly what they are looking for. It’s not a bad approach, but it’s fairly passive (see first screenshot below).

Compare that to UK’s Hitachi Personal Finance (second screenshot). The lender uses its homepage to  explain its core benefits (low rates and quick turnaround) and lay out the various loan types (personal, auto, furniture, leisure, trade, environmental).

Bottom line: In the United States, we have probably reached “peak checking account fee income.” And you can’t bank on deposit values going back to 5% any time soon. Let’s face it, loans are where the money is for the foreseeable future (note 2). So its time to stop being a loan introvert and sing their praises from your online and mobile outposts.

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US Bank requires users to select a specific loan type before drilling down for more details (3 Sep 2013)

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Hitachi Personal Finance (UK) (link)

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Hovering over one of the loan types brings up a short description

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Notes:
Image credit
1. I’m sorry I’m picking on US Bank, it just happened to be the first URL I typed in.
2. Also, insurance sales have a very robust future, though that a topic for another day (see our full report here, Dec 2011, subscription)

Crowdfunding via Facebook: Puddle’s P2P Platform Allows Friends to Pool Funds to Loan to Each Other

image When Prosper launched seven years ago, much of it’s initial promise revolved around the notion that people would be more likely to repay loans made by their peers. To  create peer pressure, borrowers were encouraged to join loosely affiliated "groups" (see note 1). Over time, groups with good repayment performance would be rewarded with lower borrowing costs.

It was brilliant on paper, but early repayment behavior didn’t follow the model. Had there been more runway (funding and/or regulatory tolerance), it might have worked. But the wicked combination of adverse selection (many initial borrowers were financially desperate and/or quasi-fraudulent, despite all the heart-warming stories posted) and the Great Recession pushed Prosper, and it’s contemporary, Lending Club, into more standard unsecured lending procedures. And it seems to be working. The two are on track to do more than $2 billion this year, with revenues of $100 million or more (Note: 85% of current volume is from Lending Club, see latest numbers here).

Fast-forward five years: With the ubiquity of Facebook, it makes sense for newcomers to test the waters of the original Prosper/Lending Club hypothesis (note 2). That friends can lend to friends (F2F) at a far lower cost. And that a third-party platform is needed to facilitate lending relationships, which can become tense if borrowers fall behind or default on their obligations.

imagePuddle (formerly Puddle.io) is a new startup from Kiva CEO & Co-founder Matt Flannery and early Kiva developer Skylar Woodward along with Jean Claude Rodriguez. It uses Facebook bonds to create pools of money that friend groups can share amongst themselves. With suggested interest rates in the 4% range, it’s a win-win, assuming the money is repaid. Borrowers save 10% or more from credit card rates and lenders get a return much higher than bank savings accounts.

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How it Works
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1. Register with the company using your Facebook credentials

2. Connect a PayPal account or debit card to the platform (Wells Fargo holds the money)

3. Start a new "puddle" by setting the rate from 0% to 20% (current average is 4.7%, see inset) and the maximum leverage rate (you can only borrow a multiple of what you put into the pool, the allowable range is 2:1 to 10:1 with the recommended rate of 8:1).  

4. Invite Facebook friends to throw cash into the pool

5. Borrow from the pool (if that is your intent). Currently, loan sizes range from $300 to $3,000 with repayment on an installment schedule spread over a maximum of 12 months (current average outstanding is $320 across 50 borrowers). You can only borrow a max of 40% of the entire pool.

6. Puddle manages the repayment process, including assessing late fees (the late penalty is equal to the interest owed on the previous month’s installment, i.e., you pay double interest if late)

7. As funds are repaid, they become available to other members of the pool to borrow.  

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Analysis
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Like Prosper/Lending Club in 2006/2007, the Puddle model sounds great in theory. But should friends be encouraged to lend to their friends online? I can see this ending badly, with unfortunate borrowers losing more than just the $1,000 they took out of the pool. With a public default to your (ex)friends, will a bad situation just get worse?

But given the founders experience at online microfinance leader Kiva, which has spread $440 million around the globe from nearly 1 million lenders, they fully understand the pitfalls. They also know that affordable credit can change lives.

Bottom line: I think it’s a great experiment (and it is an experiment, the founders admit to not knowing how they will monetize or how regulators will react). But I’m not sure it scales without more financial controls (underwriting, collections, income verification) at which point it becomes nuch like Lending Club in 2007 (though not a bad outcome…given the P2P pioneer’s recent $1.6 billion VC valuation).

I’d like to see financial institutions (or accredited investors) stepping in to backstop the loans (perhaps keeping the default confidential). For example, for a 4% to 5% annual fee, investors would agree to reimburse the pool for 80% to 90% of losses from any defaulting borrower. The fee would vary depending on the credit profile of borrowers in the pool. While borrowing costs would be significantly higher, down-on-their-luck borrowers would be less likely to lose their friends just when they needed them most. 

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Puddle dashboard (active user)

Puddle dashboard

The Puddle dashboard through the eyes of a new user
Note: The great definition in box 1, "A puddle is like a small bank owned by you and your friends. You set the rules."

Puddle new user "get started" screen

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Notes:
image1. For a review of circa-2006 Prosper
"groups" see our March 2006 report on P2P lending (subscription).
2. Lending Club initially launched as a Facebook-only p2p lending service (our original 25 May 2007 post). The original Lending Club Facebook page is shown at right (click on inset). 
3. For the latest on crowdfunding, see our latest Online Banking Report on Crowdfunding (subscription).

New Online Banking Report Published: Crowdfunding Small Businesses

clip_image002We believe crowdfunding has the potential to materially impact banking market share in the next 20 years. Tapping the massive capital and higher risk tolerances of institutional and individual investors, these platforms will provide funding to segments currently underserved by traditional lenders (e.g., small and micro businesses).

We’ve written extensively about the consumer debt-based crowdfunding, which we’ve called P2P, or peer-to-peer, lending (note 1). Now, we turn to the new crop of startups arranging funding for small businesses and startups.

The report covers the three variations that promise financial returns to investors (note 2): 

  • Debt-based financing (crowdlending)
  • Equity-based funding (crowdinvesting)
  • Receivables-based funding (crowdfactoring)

Sixteen crowdfunding platforms are profiled, eight in the United States and eight in the United Kingdom:

Debt:

  • Abundance Generation
  • Bolstr
  • Funding Circle
  • Mosaic
  • RealtyMogul
  • Relendex
  • Sofi
  • SoMoLend
  • ThinCats

Equity:

  • AngelList
  • CrowdCube
  • FundersClub
  • Seedrs

Receivables:

  • Market Invoice
  • P2Binvestor
  • PlanetBlack

Finally, we look at specific opportunities for retail banks to leverage the new technology.

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About the report
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Crowdfund Investing Platforms: Debt & Equity (link)
Payments in the smartphone era

Author: Andy Davis, U.K. Financial writer

Editor: Jim Bruene, Editor & Founder

Published: 21 Feb 2013

Length: 68 pages, 24,000 words, 5 tables

Cost: No extra charge to OBR subscribers, US$495 for others (here)

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Notes:
1. We have published three reports in this area (OBR 127 in 2006, 148/149 in 2007, and SR-5 in 2009). In addition, we’ve created a 10-year forecast for U.S. P2P lending in each of our last six year-end reports.
2. We do not cover the donation or rewards models, such as Kickstarter. While those are effective ways for businesses to raise money and/or visibility for new products, they have fewer parallels and opportunities for retail banks.

Mobile Marketing: USAA Embeds Preapproved Loan Offers within Mobile App

usaa_mobile_preapproved.jpg

Now that the U.S. personal credit crisis of 2008 to 2010 is in the rear-view mirror (but still visible), banks and credit unions are getting more aggressive with credit. And guess what new marketing vehicle is available in 2013 that didn’t exist five years ago? Yep, mobile this and mobile that.

So far, the sales component in mobile banking has been minimal. Generally, users must already be a customer of the bank and even pre-registered with online banking. And cross-selling? About the only thing you can buy remotely is an ATM withdrawal.

But that will change as more customers only deal with their bank and cards through mobile apps, a number that is already pushing 30% of the online banking base of Bank of America (see previous post).

Eventually, most financial products will be sold through the mobile app. Not convinced? Look internationally where mobile was a thing even before the iPhone. I still remember Bankinter’s 2007 BAI Retail Delivery presentation where they said 20% of their retail interest-rate swaps were done via mobile phone.

In the United States, we are starting to see banks pushing the envelope. USAA has been the leader in most areas. So no surprise that they are the first (that I know of) to place preapproved credit offers within their mobile app (see screenshots below).

In the bank’s Dec. 2012 update (see inset), it added the ability to:

  • Accept pre-approvals in the app
  • Apply for checking and savings accounts in the app
  • Apply for life insurance after getting a quote in the app

Bottom line: The power of the pre-approved credit offer is well known. Traditionally, snail mail has been the medium of choice. But that’s expensive, time-consuming, and oftentimes not delivered at the optimal moment. Delivering offers via mobile phone can solve all those problems.

And as an added bonus: The sales results will create a better business case for your entire mobile initiative.

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USAA delivers preapproved credit card offer within its mobile app (Dec 2013)
Note: Screenshots shown are from a customer with an existing USAA life insurance relationship.
Price disclosures (right screenshot) displayed after clicking “Rates and Fees” under “Accept Offer” (left screenshot)

image         image

Source: comScore Q4 2012, Mobile Financial Services Advisor

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Note: We cover online mobile delivery and marketing in depth in our subscription-based Online Banking Report.

PayPal Integrates Bill Me Later “Application” into New Account Signup Process

image As I was researching yesterday’s post on PayPal’s “plastic wallet,” I attempted to sign up for the company’s Anywhere card. Surprisingly, you are unable to get one if you have a business designation on your PayPal account.

So, I signed up for a new PayPal personal account. The process has changed considerably since I last signed up, 13 years ago. One of the most interesting improvements is how it positions the Bill Me Later credit option.

After putting in my name, mail address, mobile number, email address and desired password in the first screen, I was instantly set up with a new PayPal account. At the top of the confirmation page (see below) was a prominent, “Use your account instantly.” Then, users are prompted to add their birth date and Social Security Number, and to agree to the terms.  

This Bill Me Later add-on is not required to use PayPal. There is a small gray button in the lower right to defer the credit app. But the application is so seamless, and so painless, I bet most users complete it (note 1).

Bottom line: This could be an effective way for banks and credit unions to upsell overdraft credit lines or credit cards during the checking account opening process. 

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Bill Me Later option presented during new PayPal (U.S.) account signup (22 Feb 2013)

Bill Me Later application served in-line with PayPal new account signup

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Note:
1. In my case, I left my computer for some time and my session timed out, so I lost the opportunity.

Design: Pelican State Credit Union Reinforces Auto Loan Mailer with Homepage Notification

image Integrating offline marketing with online fulfillment is a promising way to improve ROI. Pelican State Credit Union grabs member attention with a temporary yellow bar across the top of the page (see screenshot below). It directs members that received an auto loan direct mailer to an online application.

I like this approach. It garners attention for the offer, but the narrow banner disappears permanently once users click the X in the upper-right corner. 

However, this extra attention can be a mixed blessing. It’s great for those members that received the offer (and remembered they did). But for everyone else, they are left scratching their heads after clicking "more info." 

The landing page doesn’t mention how to check whether you were one of the chosen recipients or how you might otherwise qualify for the deal. It also does nothing to reinforce the offer, which apparently was for an auto refinance. The slim copy simply points everyone to the generic online application. 

Bottom line: The yellow bar across the top is a great way to grab attention. But, you need to answer basic questions about the promo or you risk irritating members (see note.

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Off topic: The CU is nicely decked out for the holidays with three timely messages among its five rotating promos: 

  • Visa Gift Cards, which unfortunately, require a trip to the branch to purchase (see first screenshot)
  • Double rewards points for using its Visa card in December
  • General holiday greeting, which leads to a YouTube picture collage with music

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Pelican State Credit Union adds an Auto loan promo reminder at top of page (18 Dec 2012
Note: The CU also is nicely decked out for the holidays.

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Landing page for Auto Loan Refinance mailer
Note: Blank box on left makes the page look like something is broken.

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Note:
1. The CU has a prominent "chat now" button, so interested members could potentially get a quick answer there, assuming CSRs manning the chat are equipped to determine eligibility.

12/12/12 Credit Union Promotions

imageLast year, we were disappointed at the lack of promotions on double-triple-digit day, finding just a single promo 11/11/11 promotion (see our post on Notre Dame FCU). But it was Veteran’s Day and most U.S. banks were closed.

This year, 12/12/12 falls at a much better time in the promo calendar, and FI marketers responded, at least on the credit union side. In the first five pages of Google results we found 15 CU promotions, most offering 12-month, $1,200 loans.

However, it turns out that “12/12/12 loans” are regular December fare at a number of credit unions. Only four of the 15 were focused on the once-in-a-hundred-years date, one on the deposit side and three low-rate loan specials (note 1).

The standout deal? A 0.12% APR on a $1,200 loan from L’Oreal USA FCU

Here are the four CU 12/12/12 promos:

  • L’Oreal USA Federal Credit Union: 12-month, $1,200 loan with with APR = 0.12% (requires payroll deduction & estatements; link, screenshot #1)
  • Meadowland Credit Union: 12-month, $1,200 loan with rate as low as 1.2% (direct deposit & checking account required; link, screenshot #2)
  • Notre Dame Federal Credit Union: 120-day loan of $1,212.12 at an APR of 1.1212% (requires opening new credit card; link, screenshot #3)
  • USAlliance FCU: 12-month, 1.2% APY CD (new money only; link, screenshot #4)

Other 12/12/12 loan seemingly unrelated to Dec 12, 2012 (with links to the loan page):

  • Carolina Foothills FCU (link)
  • Clackamas FCU (link)
  • Ecusta Credit Union (link)
  • Freedom FCU (ran during the summer, link)
  • Fremont FCU (link)
  • Gulf Coast Educators FCU (link; see banner at top of post)
  • John Hopkins FCU (link)
  • Northwest Georgia Credit Union (link)
  • Northwest Resource FCU (link)
  • SRP Federal Credit Union (link)
  • Telhio Credit Union (link)

No banks seem to be joining the fun. Although Chase was promoting its sponsorship of the 12/12/12 Sandy benefit concert with an AdWords buy on Google yesterday (screenshot 5). 

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1. L’Oreal USA FCU is offering a rate of just 0.12%
Note: Interest totals just $0.78 over the life of the loan, payroll deduction required

image

2. Meadowland Credit Union worked Aaron Rodger into its promo

image


3. Notre Dame FCU is the only FI that ran promotions on both 11/11/11 and 12/12/12 promotions
(11 Dec 2012)

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4. USAlliance FCU was the only one with a deposit special

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Chase Bank is the headline sponsor of a Sandy benefit concert (link)

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Note:
1. We searched for “12/12/12 promotion credit union” and found many entries. The same search with “bank” instead of “credit union” turned about nothing (at least through the first dozen pages of results).

Alt-Biz-Lenders Kabbage, On Deck Capital and Capital Access Network Disrupting Business Loan Underwriting

image My favorite session at Money2020 Expo, the massive new trade show organized by Google Payments execs(see note 1), was about as far away from the buzzy mobile wallet and payment schemes as one could get.

I was struck by the potential of alt-business lending. The technology could have a more lasting economic benefit, at least in developed countries, than the transition from plastic to mobile payments (note 2).

The session included the three key alt-biz lenders who are leading the way in disrupting the massive global market in commercial credit (note 3):

  • Glen Goldman, CEO, Capital Access Network (FinovateFall 2010 demo)
  • Kathryn Petralia, Co-founder & COO, Kabbage (FinovateSpring 2012 demo)
  • Noah Breslow, CEO, On Deck Capital (FinovateSpring 2012 demo)
  • image  image   image

    Like most disrupters, the three are gaining traction in a narrow niche largely avoided by legacy players: sub-$250k non-asset-backed commercial lending. In total, the three are on track to do roughly $2 billion in total lending next year. While impressive, that’s not the big story. The disruptive piece is the technology the three use to underwrite the loans.

    They are redefining the borrower-lender relationship with real-time, ongoing electronic monitoring. Instead of borrowers providing static financials after the fact, these lenders have been granted access to the daily receipts of the business (via online banking), so the lenders know every day whether they should expand or contract the loan amount authorized. The lenders also get repayments frequently, sometimes daily, which helps reduce risk. 

    The result is that these companies are able to provide credit to businesses that are unable to get a loan elsewhere because they are just too small and/or the entrepreneurs don’t have the necessary personal FICO scores (note 4).

    Capital Access shared an interesting story on stage. Apparently, they were pitching their service to a very large U.S. bank. Capital Access had extended $245 million in loans to the bank’s customers which came as quite a surprise to the bank. However, when they found out the FICO scores of the biz owners were terrible (in the 500s), the bank said those could not be good loans. But it turns out the Capital Access loans had a 2.2% charge-off rate, bettering the bank’s rate on its “lower-risk” borrowers.

    Given that the short-term loans were made at rates of 15% and up, that is one massive chunk of lost revenue.

    I talked to Noah Breslow, CEO of On Deck Capital, later that night, and he said they are seeing huge upticks in demand, which they are now able to meet with much cheaper capital recently acquired from Goldman and others. He said their 10-month-old program looking at US Bank business-card declines was showing great dividends for all parties. And they continue to actively seek more bank partners which can participate in a variety of ways.

    Bottom line: I believe that eventually most business credit (from banks and others) will be managed with this real-time transparency into the borrower’s finances. It allows the lender to better price the risk, which assuming sufficient competition, allows more credit to be granted, at better overall prices. Banks, you don’t have to do this all at once. But at least start working with one or more of these companies to give your loan declines a second look (note 5).

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    Notes:
    1. Money2020 organizers, Anil Aggarwal and Jonathan Weiner, are serial entrepreneurs behind payments startup TxVia which Google acquired this spring. Money2020 (v1) attracted more than 2,000 attendees to its inaugural 3-day event held in Las Vegas. It was an amazing turnout, which speaks to the interest in Google Wallet, mobile payments, and Finance 2.0 in general. Kudos to the team that pulled together a mind-boggling 300+ speakers across 5 tracks over 2 and a half days.
    2. And I’m not downplaying the impact of the mobile-payments revolution, which has the potential to save billions in fraud and waste while creating enormous opportunities with card issuers large and small in advertising, loyalty, and so on.  
    3. I should also commend moderator Nick Holland (Yankee Group) who fed the participants great questions.
    4. The lenders all addressed the small-business owner “credit catch 22.” Certain things that can lead to business growth, such as quitting your day job and maxing out your credit cards, kill personal FICO scores, even though they are exactly what the entrepreneur should do to maximize business results.
    5. According to CEO Glen Goldman, Wells Fargo is currently referring customers it can’t help to Capital Access Network.   
    6. For more info on small biz online/mobile banking and lending, see our Online Banking Report on micro and small businesses (subscription, published Oct 2009).

    Out of the Inbox: Prosper Markets to Small Businesses

    image Everyone says that business startups are a huge driver for economic growth. So, when was the last time you received a solicitation for an unsecured loan to start a business (note 1, 2)? It may not be unheard of, but it’s rare, especially since 2008.

    So today’s email from P2P loan pioneer, Prosper, really grabbed my attention (see screenshot below). Not only were they targeting a segment that’s generally overlooked, they were doing it an effective way. The direct subject line, striking graphic, and concise copy, are guaranteed to get the message out.

    My only concern is the reliance on the super low, 6.59% rate showcased (for AA borrowers, see highlighted section below). While it’s not a teaser rate, it’s also one that’s not readily achievable for most people needing $25k to start a business. I’d rather see Prosper list the rate for a more typical borrower, or at least show a range of applicable rates.

    Still, I give it an A-, because most borrowers savvy enough to start their own business understand that "….starting at" means something higher at the end of the process.

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    Prosper email to registered users (1 March 2012; 1 PM Pacific Time)
    Note: Social media call to actions at bottom of message.

    Prosper email to business startups

    Landing page
    Note: Interested borrowers are dumped on a generic signup/login page. It seems like there should be some tie-in here to the email call to action.

    Prosper landing page

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    Notes
    :
    1. Chase offered a great program in 2010 where business borrowers were given a lower rate for hiring new employees. However, it wasn’t targeted to startups.
    2. I’m not on their mail list, but I know Silicon Valley Bank aggressively pursues startup businesses for financing deals.  
    3. We’ve covered P2P lending a number of times in our subscription service, Online Banking Report including updated U.S. forecasts in our Jan. 2012 report.

    Kickstart Your Banking Community with Crowdfunding

    image

    image If you read much tech news, you’ve probably heard about Kickstarter, or at least their most famous project that helped a budding entrepreneur make watches from iPod Nanos (above).

    Kickstarter is the best known (note 1) of the so-called crowdfunding sites where the Internet is invited to help fund new projects in return for recognition and/or a tangible good related to the project. Kickstarter focuses on the arts world, helping connect artists, designers, publishers, and performers with patrons around the world, who kick in as little as a $1 to help get a project off the ground. There are dozens of others focusing on other areas as well. 

    You're a Backerimage I used Kickstarter this weekend to fund publication of a new comic book called Steamfunk (screenshot below). I came across it when searching for local Seattle-area projects.

    My niece is a steampunk fan, so I thought it would be a nice surprise for her. I dropped $15 into its pledge drive, and assuming the artist Zilla Doty receives at least the $3,000 he was seeking (note 2), in April I’ll have a signed copy of his inaugural edition to send to my niece (note 3).

    Not only do I get a cool one-of-a-kind gift, I gain the satisfaction of helping a local artist get a project off the ground. Very gratifying.
    _______________________________________________________________________

    Bank Opportunity
    _______________________________________________________________________

    I bring this up, not because it’s a slow news day, but because I think leveraging crowdfunding could be a good way for community banks or credit unions to distinguish themselves in the local market. It would not be an easy project, getting people to part with their money never is, but it has the potential to attract new small business clients while supporting your community.   

    Here’s how it would work (note 4):

    1. Bank sends customers to a third-party crowdfunding site, which could be operated independently, or private-branded for the bank

    2. Bank publicizes new community projects via its website, blog, Facebook page, and so on

    3. OPTIONAL: Bank offers to match the crowd’s funding with a credit line/loan (if needed and assuming reasonable credit risks) or other banking services

    For extra credit: Integrate crowdfunding with peer-to-peer lending. 

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    Kickstarter project page
    Note: This is how it looks after you’ve made a pledge

    Kickstarter project page

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    Notes:
    1. According to Compete, Kickstarter had 750,000 unique U.S. visitors in Dec. 2011.
    2. With 20 hours to go, the project has easily surpassed the $3,000 goal. 175 backers have pledged almost $5,000.
    3. The pledge process is very smooth. Payment is made when you make the pledge and fulfilled through Amazon Payments. If the project fails to reach 100% funding by the end date, you get your money refunded. According to the company, 90% of the projects who make it past the 25%-funded mark end up with 100% funding. That’s an amazing stat.
    4. No, I don’t have a clue what objections you might get from compliance, but I’ll bet it will be an interesting conversation.
    5. We haven’t written specifically about crowdfunding at Online Banking Report, but we’ve covered P2P lending and small biz banking services.