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Illuma Access from Illuma Labs enables real-time voice authentication to secure inbound phone calls for call centers. It reduces call duration, improves security, and eliminates friction from customer interactions.
Features
Reduce average handle time and operating costs
Enhance security against fraudsters and social engineers
Elevate user experience with a passive and non-intrusive authentication process
Why it’s great Illuma Access offers passive voice authentication for call centers. This reduces operating costs, enhances security against fraudsters, and elevates the user experience.
Presenters
Milind Borkar, Founder and CEO
Borkar has 10+ years of experience in R&D in digital signal processing and machine learning, 5+ years in marketing and business development, 50+ product launches, 18 patents, and 14 technical publications. LinkedIn
Jeremy Whittington, Co-founder and CTO
Whittington has 20+ years of experience in architecting SaaS applications for Fortune 100 companies. He designed and deployed multiple enterprise systems used worldwide and founded two technology startup ventures. LinkedIn