Women-Focused Roboadvisor Ellevest Raises $53 Million

Women-Focused Roboadvisor Ellevest Raises $53 Million
  • Women-focused roboadvisor Ellevest received a $53 million Series B investment, bringing its total funding to $153 million.
  • The company will use the funds to deepen its offerings and to help fulfill its goal of getting more money into the hands of women.
  • Ninety percent of the investors in the Series B round are women and underrepresented investors.

Women-focused wealthtech startup Ellevest just raised $53 million in Series B funding to fulfill its mission to get more money into the hands of women.

BMO and Contour Venture Partners co-led the round, which brings the company’s total funding to $153 million. Contributions also came from new investors Halogen Ventures, Cleo Capital, Stardust Equity, The Venture Collective, Envestnet, as well as the LGBTQIA+ investment syndicate Gaingels. Existing investors Pivotal Ventures, Venture Fund, Khosla, AME Cloud Ventures, Rethink Impact SPV, Salesforce Ventures, PayPal Ventures, and Allianz Life Insurance Company of North America also contributed.

Ninety percent of the investors in today’s Series B round are women and underrepresented investors. “What we’ve got here is women investing, women investing in women, and women investing to help women invest,” the company stated in the press release.

“Ellevest was built by women, for women. It is also funded by women, with 360 women and underrepresented investors participating in this funding round. This group recognizes that women have been disproportionately losing financial ground, and that’s bad news for all of us. Ellevest has a key role to play in addressing this issue: to help women — and their families — rewrite their financial narratives and thrive,” said Ellevest CEO Sallie Krawcheck.

Founded in 2014 by Krawcheck, Ellevest has grown to $1.44 billion in assets under management. The company will use today’s investment to deepen its offerings, which currently consists of a roboadvisor, financial and career coaching, insurance, and a digital bank with a debit card that offers a savings roundup tool and cashback rewards.

In addition to its financial products and services, Ellevest also serves financial content to its community of three million members, a number that includes Sallie Krawcheck’s connections on LinkedIn and Ellevest’s followers on Instagram.


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BankiFi Launches its Open Cash Management Platform for Small and Medium-Sized Businesses

BankiFi Launches its Open Cash Management Platform for Small and Medium-Sized Businesses
  • BankiFi launched its Open Cash Management platform this week.
  • The U.K.-based fintech built its latest offering to bring the benefits of both embedded banking and open banking to small and medium-sized businesses.
  • A “supercharged” version of BankiFi’s current platform, the new offering works alongside existing accounting systems and requires no tech integration.

The new Open Cash Management platform offered by BankiFi will provide SMEs with a fully embedded banking service that enables them to manage a wide variety of banking capabilities. Invoicing, payments, collections, accounting, cash forecasting, and working capital optimization insights are all available via the platform, which is built with small and medium-sized businesses in mind.

“The Open Cash Management Platform is a business banking super app,” BankiFi Chief Product Officer Marijke Koninckx said. “With Open Cash Management, banks can offer their small business customers a full embedded banking service, which revolves around procure to pay and order to cash workflows. Instead of offering a banking channel for simple tasks, such as checking account balances and making payments, banks can instead offer a rich and comprehensive service to their SMBs centered around a bank’s brand and digital channel.”

The new offering is described by the company as a “supercharged” version of its current service that combines the benefits of both embedded and open banking. The platform leverages a suite of pre-existing bank connectors that allow the solution to be onboarded without the hassles of technology integration. The solution also works alongside the company’s existing accounting system.

Founded in 2018 and headquartered in Manchester, U.K., BankiFi began 2022 by helping TSB launch a new app, Revenu, that will enable small businesses to leverage SMS, WhatsApp, email, and QR codes to get paid faster. Also this year, BankiFi announced that it was joining the Visa Fintech Partner Connect program to help bring SME business banking solutions to Visa’s clients and partners.

BankiFi has raised $3.7 million in funding, according to Crunchbase. The company includes Co-Operative Bank, Praetura Ventures, Tech Nation Fintech, the Nationwide Building Society, and the FIS FinTech Accelerator in Partnership with The Venture Center among its investors.


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Visa to Bring Buy Now Pay Later to Air Canada

Visa to Bring Buy Now Pay Later to Air Canada
  • Visa is bringing its Installment Solution to Air Canada, allowing customers to pay for their qualifying purchases over time.
  • According to Visa’s recent survey, a third of Canadians interested in using installments plans would do so for travel and entertainment.
  • Air Canada will be among the first group of airlines to use Visa’s BNPL tool.

If you’re looking to fly now, pay later in the friendly Canadian skies, you’re in luck. Visa announced this week it will collaborate with Air Canada to bring its Visa Installment Solution, a buy now, pay later (BNPL) solution to the Canadian airline.

Air Canada, Canada’s largest airline, will be among the first group of airlines to use Visa’s BNPL tool. The Visa Installment Solution offers eligible cardholders a more flexible way to pay for qualifying purchases. At checkout, customers can opt to convert their purchase into smaller, equal payments made over time. With Visa’s Installment Solution, the card issuer sets attributes such as the duration of the installment plan, interest, and fees.

Keith Wallis, senior director Distribution and Payments, Air Canada expects the additional payment option will elevate the customer experience. “Visa is one of the most trusted brands in Canada and their close collaboration with major Canadian financial institutions provides a unique opportunity to deliver an exceptional shopping experience to our mutual customers,” Wallis said.

According to Visa’s recent survey, a third of Canadians interested in using installments plans would do so for travel and entertainment. In fact, BNPL is on the rise across the board. A separate survey found that one third of shoppers use BNPL at least once a month, while 9% of consumers surveyed use it more than once a week.

Last August, Visa announced it was collaborating with payment solutions company i2c, which is using the Visa Installment Solution to launch BNPL capabilities for their participating issuers in North America. The partnership offers merchants an accelerated path to providing consumers with a BNPL option at checkout. Visa has also formed partnerships with Moneris, CIBC, Commerce Bank, Desjardins Group (Desjardins), Equinox Payments, ScotiaBank Versapay, HSBC, ANZ, GHL Systems Malaysia, Quest Payment Systems, Home Credit Bank, Russian Standard Bank, Cybersource, FIS, Global Payments, and TSYS to enable the Visa Installments Solution.


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iProov Snags New CIO from Santander

iProov Snags New CIO from Santander
  • Biometric cybersecurity company iProov appointed Miguel Traquina as Chief Information Officer.
  • Traquina comes to iProov from Santander U.K., where he served as Chief Information Officer for Operations and Economic Crime.
  • The appointment was made possible by the $70 million investment iProov received earlier this year, which the company set aside to “rapidly build on its leadership in the United States.”

When it comes to C-level hires, there may be plenty of fish in the sea, but only a select few make the best catch. Biometric cybersecurity company iProov announced today it snagged a good one, landing Miguel Traquina as Chief Information Officer.

“I am delighted to welcome Miguel to iProov, as we further grow our business,” said iProov CEO Andrew Bud. “The scale and scope of our technology activities are expanding rapidly. Miguel’s extensive experience with financial technology for a major bank complements and extends our team’s outstanding capabilities, enabling us to innovate and operate on more fronts globally.”

Traquina comes to iProov from Santander U.K., where he served as Chief Information Officer for Operations and Economic Crime. He has also spent time working at Accenture, where he was responsible for financial services projects in Europe and Latin America.

Launched in 2013, iProov helps governments, banks, and businesses securely verify the identity of their customers. The company’s differentiating technologies include Liveness Assurance and Genuine Presence Assurance, which help organizations protect against spoof attacks, digital injection attacks, and deepfakes by ensuring that the online customer is the right person, a real person, and is authenticating right now. Among iProov’s clients are the U.S. Department of Homeland Security, the U.K. Home Office, the U.K. National Health Service, GovTech Singapore, Rabobank, and ING.

Bringing Traquina on board is made possible by the $70 million private equity investment iProov closed in January. The company allocated the funds to “rapidly build on its leadership in the United States” as well as expand its international customer base, and grow its global partner network.


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Plastiq Unveils New Plastiq Pay Solution to Help SMEs Manage Inflation’s Impact on Cash Flow

Plastiq Unveils New Plastiq Pay Solution to Help SMEs Manage Inflation’s Impact on Cash Flow
  • Plastiq launched its new Plastiq Pay solution this week.
  • The new offering will help small and medium-sized businesses better manage cash flow and automate payment processes.
  • Plastiq has raised more than $140 million in funding and includes Kleiner Perkins among its investors.

The new offering from San Francisco, California-based fintech Plastiq is designed to help small businesses better manage their cash flow at a time of exceptional inflationary pressure. Plastiq Pay, launched this week, enables companies to reclaim time spent managing vendor payments by hand, and makes it easier for SMEs to connect with affordable working capital.

“Plastiq Pay represents the biggest update to our product offering since our founding,” Plastiq Chief Operating Officer Stoyan Kenderov said. “It solves the mismatch of how businesses and suppliers want to make and receive payments by digitizing back office processes and providing instant access to short term financing to make money flow easier. It is the result of more than a decade of working with SMBs to help solve their biggest challenges and friction points.”

Plastiq Pay has five main capabilities to help small businesses become more efficient and better able to compete: invoice data capture, team workflows, automatic two-way sync, a cash flow dashboard, and short term financing options. Along with a mobile app that enables companies to manage payables remotely, these resources help small businesses automate all the critical components of the invoice receipt, payment approval routing, submission and bill reconciliation process.

“Plastiq’s payment automation features are built for CFOs that want to upskill their teams, get people out of mundane and manual work, focus on more meaningful finance function optimization, and reduce cos with a more elegant, modern payables platform,” Plastiq Chief Financial Officer Amir Jafari said.

Plastiq’s latest offering comes in the wake of a pair of partnerships forged in late 2021. In December, the company announced that it was working with PayGround to help patients manage and pay for healthcare expenses. The strategic partnership leverages Plastiq Connect APIs to enable PayGround to integrate Plastiq’s payment capabilities into PayGround’s mobile app. Patients can then create and use their PayGround Digital Wallet to pay the medical expenses using whatever payment method they prefer – from credit cards to HSAs to bank accounts. Last fall, Plastiq teamed up with community-powered corporate card Trust to help businesses pay for their marketing investments using their Trust cards.

‘Trust is focused on helping members of the Trust community make smarter marketing investments and increase cash flow,” Trust CEO James Borow said. “Paying for marketing investments through bank transfers (ACH) or check can restrict cash flow and constrain growth. Our partnership with Plastiq will help remove that hurdle.”

Founded in 2012, Plastiq has raised more than $140 million in funding from investors including Kleiner Perkins, B Capital Group, and Khosla Ventures.


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Secure Document Exchange Platform FutureVault Teams up with Envestnet | Yodlee

Secure Document Exchange Platform FutureVault Teams up with Envestnet | Yodlee
  • Secure document exchange and digital vault platform FutureVault announced a partnership with Envestnet | Yodlee.
  • FutureVault made its Finovate debut in 2016 at FinovateFall in New York.
  • FutureVault CEO Daniel Kenny took the helm of the Toronto, Ontario, Canada-based company in January.

Last week we announced that Envestnet | Yodlee had partnered with fellow Finovate alum Backbase to bring new data aggregation, account verification, and enriched transaction data insights to banks. This week we report that Envestnet | Yodlee has forged a collaboration with another Finovate alum, FutureVault.

The partnership will enable FutureVault to leverage Envestnet | Yodlee’s data aggregation and analytics platform to enhance its ability to serve its financial services and advisor clients with advanced document exchange solutions. FutureVault’s platform supports front, middle, and back-office teams with the tools they need to securely access, share, and manage sensitive information and documents. These tools give organizations the ability to aggregate and centralized financial documents and data from multiple institutions into FutureVault’s secure digital vault, provides financial planning professionals with a holistic view of client finances, and enables trusted advisors to build better relationships with their customers.

“The integration with Envestment | Yodlee is another milestone in our aggressive 2022 technology roadmap,” FutureVault CEO Daniel Kenny said. “This integration is driven by our plan to continue building the most comprehensive digital vault solution and will contribute toward our strategic platform vision that brings together Documents, Data, and Digital Assets.”

FutureVault put the partnership in the context of the company’s Personal Life Management initiative. This thesis is based on aggregating financial documents and data in a secure location while giving financial planners and advisors the ability to leverage FutureVault’s technology to provide a “family office” type of service.

“This integration with Envestnet | Yodlee is not only driven by improving the relationship advisors will have with their clients,” FutureVault co-founder and Executive Chairman G. Scott Paterson said. “It is about ultimately providing clients with access to the best tools to manage their financial lives that extend beyond the advisor.”

FutureVault made its Finovate debut at FinovateFall 2016 in New York. Recently, the company has partnered with companies like PureFacts to facilitate secure and automatic delivery of financial statements, and with enterprise wealth management platform d1g1t. With this collaboration, FutureVault’s secure document exchange technology will help the d1g1t better manage its compliance, document retention, and document sharing responsibilities.

“We know that there is a significant need across the industry for all-encompassing solutions,” Kenny said when the strategic partnership with d1g1t was announced in late March. “By partnering with the exceptional team at d1g1t, we can bring that type of integrated solution to the market that addresses the many workflow challenges firms and advisors face, while elevating the experience for both clients and advisors.”

Founded in 2014, FutureVault has raised $2.3 million in funding. Current CEO Daniel Kenny was appointed to the position in January of this year after serving briefly as the company’s Chief Operating Officer. Previously, Kenny was an executive at HSBC for more than 22 years.


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Qred Launches New B2B Payments Platform, Raises $11 Million

Qred Launches New B2B Payments Platform, Raises $11 Million
  • Swedish B2B financing company Qred launched a B2B payments platform for its business users.
  • The new tool enables users to pay invoices using their Qred Visa credit card from within the Qred mobile app.
  • Helping to fuel this new tool is $11 million (€10 million) in funding from existing investor Nordic Capital. The investment brings Qred’s total funding to $70.7 million.

Small business financing company Qred is making its platform a bit more powerful for its small business clients this week. The Sweden-based company unveiled a new B2B payments platform that will enable business users to pay any invoice using their Qred Visa card from within the Qred app, benefitting from Qred’s 45-day interest-free liquidity.

Founded in 2015, Qred offers an alternative lending platform for small businesses that makes the funding process simple, digital, and fast. The company helps businesses receive the working capital they need within 24 hours of applying.

The Qred Visa credit card is free for small business users and offers 1% cash back with every purchase. Businesses can use the Qred card and mobile app to pay invoices from billers that use Sweden’s clearing system, Bankgiro, even if the biller doesn’t accept card payments. And users can postpone their payment, interest-free for up to 45 days.

For now, Qred’s invoice payment tool is free for businesses when they use their Qred Visa card. However, starting in August of this year, there will be a 2.5% transaction fee.

“Tens of billions of dollars worth of invoices are issued each year and for most businesses the only way to pay them is to use cash directly from their account since most suppliers or vendors don’t accept card payments,” said Qred CEO Emil Sunvisson. “With our new payment platform, small businesses can use their Qred Visa to pay any invoice they have with much more flexible payment terms. This frees up much needed, short-term cash which is the life blood of most entrepreneurs.”

Qred also announced today it has received $11 million (€10 million) from existing investor Nordic Capital. This brings the company’s total funding to $70.7 million. The company will use the investment to “continue to deliver innovative products and services to small businesses throughout Northern Europe.”


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TD Bank Helps Auto Dealers Send Real-Time Payments

TD Bank Helps Auto Dealers Send Real-Time Payments
  • TD Auto Finance is enabling real-time payments for its network of auto dealers.
  • The move will fund dealers throughout the day as new contracts are booked.
  • TD Auto Finance is leveraging The Clearing House’s Real Time Payments (RTP) network to fund dealers in real time.

TD Bank announced its TD Auto Finance division has enabled real-time payments for its network of auto dealers this week.

To facilitate the flow of real-time payments, TD Auto Finance will no longer send ACH batch payments overnight. Instead, the finance arm is funding dealers throughout the day as contracts are booked. As a result, dealers will have better visibility into their finances and will see improved cash flow management.

“Our goal with real-time payments is to make life easier for dealers by eliminating the need to wait for payments overnight and giving them maximum confidence in their cash position and ability to operate their business,” said Andrew Stuart, President and CEO of TD Auto Finance.

The move makes TD Auto Finance the first indirect auto lender to offer the ability to send real-time payments nationwide. We’re proud to be the first major auto lender to introduce this capability for dealers and we believe our focus on driving payments innovation is critical to deepening our dealer relationships,” added Stuart.

To help auto dealers make payments in real time, TD is leveraging The Clearing House’s Real Time Payments (RTP) network, which it first connected to in November of 2019. Since that time, TD has seen increased interest for real-time payments. To meet this demand, TD said it will “continue to invest in this capability.”

TD Auto Finance piloted this move last October with a small group of car dealers. Today’s real-time payments capabilities will be available in phases over the coming weeks to dealers whose banks use The Clearing House’s RTP network.


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Blockchain.com Raises Series D Funding at $14 Billion Valuation

Blockchain.com Raises Series D Funding at $14 Billion Valuation
  • Cryptocurrency platform Blockchain.com is now valued at $14 billion.
  • The updated valuation, which is almost 3x higher than its valuation a year ago, comes after Blockchain.com closed a Series D funding round.
  • Blockchain.com’s 37 million users have opened 82 million crypto wallets and have made transactions worth over $1 trillion to-date.

According to its most recent valuation, cryptocurrency platform Blockchain.com is now worth $14 billion. This updated value comes after the U.K.-based company closed a Series D funding round this week. The amount of the new round, which was led by Lightspeed Venture Partners, was undisclosed. Blockchain.com’s funding now totals $490 million.

The new $14 billion valuation is up almost 3x from $5.2 billion, the valuation Blockchain received at its Series C financing round of $300 million in March of last year. As far as valuations in the crypto space, $14 billion is a lot, but it doesn’t place Blockchain.com at the top. Competitors Coinbase and Revolut are valued at $56 billion and $33 billion, respectively.

Blockchain.com was founded in 2011 and serves as a platform for users to buy, sell, hold, and trade cryptocurrencies. With 82 million crypto wallets, the company’s 37 million users have made transactions worth over $1 trillion to-date.

Blockchain.com has five acquisitions under its belt, including ZeroBlock, RTBTC.com, AiX, SeSocio.com, and Altonomy. The most recent buy was the OTC trading and executions business of Singapore-based Altonomy. Blockchain.com anticipates the purchase will spur the growth of its institutional business.

As for what’s next for Blockchain.com, the company is currently exploring the launch of its own NFT marketplace. The new platform, which is currently in beta, will enable users to browse, buy, sell, and store NFTs without leaving their Blockchain.com wallet.


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Goldman Sachs to Acquire NextCapital

Goldman Sachs to Acquire NextCapital
  • Goldman Sachs Asset Management is buying retirement planning and digital advice company NextCapital.
  • Goldman Sachs will integrate NextCapital’s platform into its Multi-Asset Solutions business, a group that offers custom, multi-asset portfolios.
  • Terms of the deal, which is expected to close in the latter half of this year, were not disclosed.

Goldman Sachs Asset Management has agreed to acquire retirement planning and digital advice company NextCapital in a transaction that is expected to close in the second half of this year.

Terms of the deal, which ranks among the top five asset management deals Goldman Sachs has ever done, were not disclosed.

Chicago-based NextCapital offers automated, digital retirement advice to help banks deliver personalized, customizable retirement planning and managed accounts through their clients’ workplace retirement plans and IRAs. Goldman Sachs, which already leverages NextCapital’s managed account platform to power its retirement program for SMBs, anticipates the purchase will expand its services by adding personalized, managed accounts, and digital advice.

By combining the two companies, Goldman Sachs will be able to provide services to large retirement plans while working with platform clients. As Goldman Sachs CEO David Solomon explained, “This acquisition furthers our strategic objective of building compelling client solutions in asset management and accelerating our investment in technology to serve the growing defined contribution market.”

After the deal closes, Goldman Sachs will integrate NextCapital’s platform into its Multi-Asset Solutions business, a group with approximately $220 billion in assets under supervision that offers custom, multi-asset portfolios. The NextCapital team will continue to operate from offices in Chicago.

Founded in 2014, NextCapital has raised $82 million. “Our vision for the future of the retirement savings market is aligned with the team at Goldman Sachs: technology that can create a differentiated experience combined with a strong culture and focus on clients forms a powerful offering for our clients and the individuals they serve,” said NextCapital CEO John Patterson. “We can leverage the resources of a global financial services firm to continue to scale our platform and offer it to new third party institutional clients and Goldman Sachs’ broader wealth management organization.”


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HR and Payroll Company Papaya Global Buys Azimo

HR and Payroll Company Papaya Global Buys Azimo
  • HR and payroll platform Papaya Global has acquired global money transfer company Azimo.
  • The deal will allow Papaya Global to offer payments in hours instead of days.
  • Financial terms of the deal were not disclosed.

Global money transfer company Azimo has agreed to be acquired by HR and payroll platform Papaya Global. Terms of the deal were not disclosed, but TechCrunch is reporting a purchase price of somewhere between $150 million and $200 million.

The Israeli payroll company will leverage Azimo’s payment platform to offer clients a payroll solution that makes immediate payouts across the globe. “We will build an innovative new payments and finance offering for clients in cash advance and credit-related products, and in cryptocurrency,” the company said in a blog post. The purchase will also enable Papaya Global to add remittance services to its lineup.

Founded by Michael Kent in 2012, Azimo offers a low-priced way for individuals and businesses to send money across the globe. The U.K.-based company charges a fee as low as $0.77 (£0.59) and boasts a more favorable exchange rate, as well. Azimo counts more than two million customers of its digital money transfer platform, which allows users to send money from 25 countries to more than 200 countries and territories worldwide.

In addition to its payment network, Azimo has something Papaya Global may consider quite valuable– payment licenses in the U.K., the Netherlands, Canada, Australia, and Hong Kong. “Azimo’s global digital payment network, multiple payment licenses, and deep fintech expertise strengthens our ability to help companies manage and pay their remote teams,” said Papaya Global CEO Eynat Guez.

Azimo has raised $88.1 million in combined debt and equity. Financial terms of the deal, which will bring all of Azimo’s employees over to the Papaya Global team, were undisclosed.


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FintechOS Unveils Accelerators to Enhance SME Mobile Onboarding and Lending

FintechOS Unveils Accelerators to Enhance SME Mobile Onboarding and Lending
  • FintechOS has launched a pair of accelerators – for mobile lending and mobile onboarding – to enable institutions to support small businesses.
  • The new offerings are built for speed, enabling companies to lower account opening times to less than 15 minutes.
  • Headquartered in London and founded in 2017, FintechOS made its Finovate debut last September at FinovateFall in New York.

Digital banking and insurance solution provider FintechOS unveiled a pair of new accelerators to help financial institutions better serve their SME clients. The offerings, announced this week, support SME mobile lending and onboarding, and enable institutions to reduce the amount of time required to open a current/checking account to less than 15 minutes.

Calling SMEs “the backbone of the global economy”, FintechOS CEO and co-founder Teo Blidarus decried the “lending gap” that has kept many small businesses from being able to secure the critical funding they need in order to grow. “Our high productivity fintech infrastructure, digital and core financial technology blocks combine here with a low-code approach to help institutions close the gap by rolling out tailored financial services experiences at speed.”

FintechOS’ accelerator for mobile onboarding gives financial institutions the ability to implement a modern UX. This will enable them to readily configure both design and content, as well as journey sequence and product logic. The accelerator for mobile lending allows SMEs to access the financing solutions they need in minutes with an out-of-the-box loan origination journey that can be easily configured and requires no technical expertise. Both accelerators embrace a mobile-centric approach that allows small businesses to use their device of choice for both onboarding and financing, which will help lower abandonment risk during the account opening and lending process.

The launch of FintechOS’ account onboarding and mobile lending accelerators comes just days after the company announced a collaboration with digital transformation consultancy Tesselate Group. Together, the two companies will work to bring innovative lending solutions and strategic planning to financial institutions. The partnership will focus on product verticals including digital journey accelerators, ecosystem connectors, and lean core components.

“We’re on a mission to enable companies to build innovative financial services and products at the speed the market requires,” FintechOS VP of Ecosystem Todi Pruteanu said. “Our ecosystem is fundamental to achieving this objective, and FintechOS is investing significantly to build an industry-leading partner infrastructure.”

In February, FintechOS forged a global partnership agreement with fellow Finovate alum Onfido. The pact integrates Onfido’s identity verification solution into FintechOS’ customer onboarding, lending, and claims management journeys. Two of FintechOS’ customer-centric platforms for banks and insurers – Lighthouse and Northstar – feature Onfido’s identity verification and liveness technology.

Among Finovate’s newer alums, FintechOS demoed its technology on the Finovate stage for the first time in September at FinovateFall. At the conference, FintechOS’ Paula Costea and Steve Rooney demonstrated Sunglow, the company’s “super app for banking.” Sunglow enables consumers to finance and book vacations in a seamless, end-to-end customer experience that factors in every component of the lending and booking processes.


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