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With Wipro’s ngGenie myAdvisor, Users Receive Personalized Banking Assistance

WiproLogo.jpgThis post is part of our live coverage of FinovateEurope 2015.

Wipro debuted ngGenie myAdvisor:

Wipro ngGenie™ myAdvisor truly provides the ‘Next Generation Banking Experience’ for customers. The Wipro ngGenie™ myAdvisor can have an interactive conversation with you in natural language using voice and gestures. Wipro ngGenie™ myAdvisor learns from your spend patterns, banking transactions, retail transactions, and your social transactions and provides personalized assistance.

It is able to adapt to the user, understand context, and provide the right kind of assistance. It learns from the user’s actions and is able to predict user action as well as provide timely help. Wipro ngGenie™ myAdvisor covers a broad range of functionalities across branch, call center, and web, and provides omnichannel experience.

Presenters: General Manager Mukund Kalmanker and Practice Head Sudhakar Babu Tamminedi
 
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Product launch: May 2015
Product distribution strategy: Through financial institutions
HQ: Bangalore, Karnataka, India
Founded: December 1945
Website: wipro.com
Twitter: @wipro