Giving sales professionals the ability to leverage AI to provide better service is the goal behind the new partnership between Vymo and Microsoft. Specifically, the two will work to grow the market for Vymo’s intelligent personal assistant for sales, bringing predictive and actionable insights to customer relationship management (CRM).
“We are helping organizations move to a more proactive CRM experience powered by mobility and intelligence,” Vymo co-founder and CEO Yamini Bhat explained. ” With Vymo, salespeople can operate more effectively in a deskless environment and that has translated into a significant revenue impact for businesses. We look forward to working closely with Microsoft as we scale.”
Vymo’s intelligent personal assistant delivers intelligent and actionable insights to sales professionals. The solution helps boost productivity by more than 30% by detecting the sales representative’s actions, and anticipating what the rep should do next. The technology learns from the most effective sales reps in the network and helps users achieve the best possible outcomes for customers. Sales productivity metrics from conversion percentage to turnaround time to activity per opportunity are among the KPIs Vymo can help sales teams improve.
The collaboration between Vymo and Microsoft builds on the existing relationship between the two companies. Vymo is a 2015 graduate of Microsoft’s Winter Accelerator, and won the Microsoft’s AI for All award in 2018. Vymo is already working with more than 85,000 users in verticals ranging from banking and financial services to insurance and pharmaceuticals, powering machine learning and AI-based tools backed by Microsoft Azure.
In Vymo’s statement announcing the news, Microsoft General Manager for Partner Ecosystem Rajiv Sodhi said the partnership represented “Microsoft’s commitment to enabling its partner ecosystem to leverage AI capabilities to be able to build powerful solutions and tap growth.” Satya Nadella, Microsoft CEO, added that the Vymo “was fundamentally changing both how retailers work and (how) financial services work.”
Headquartered in Bangalore, India, and founded in 2013, Vymo demonstrated its technology at FinovateAsia 2018. The company began this year with news that it would be a part of Bangkok Bank’s 12-week accelerator program, and announced that Zurich Topas Life, a division of Zurich Group, had selected Vymo’s solution to boost sales productivity.
In March, Vymo announced that it was going live in Vietnam courtesy of a partnership with local consumer finance firm, FE CREDIT. That month the company also announced that it won the FICCI (Federation of Indian Chambers of Commerce) Award for Innovation in Artificial Intelligence and Data Analytics. Vymo also reported that its technology was available on the Salesforce AppExchange.
Vymo has raised $5 million in funding. The company includes Sequoia Capital India, who led the company’s Series A round in 2016, among its investors.