Financial institutions looking to use social media to increase customer engagement now have another option to help them get started.
Temenos announced this week the availability of SocialComply. The software lets administrators monitor and manage social media content, enabling FIs to participate on Facebook, Twitter, Google+, and on the Internet in general. Administrators will be able to moderate, archive, and generate reports on social media content to ensure compliance.
was developed by TriNovus, the software maker Temenos acquired earlier this year
. Terms of the deal were not disclosed, but Temenos noted at the time the potential for the acquisition to grow the company’s range of products, as well as increasing Temenos’s U.S. institutional client list by 800.
Temenos was among the companies to present at FinovateEurope 2013 in London, where they demonstrated their edgeConnect UXP
technology. See the company’s demo here