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Finovate Blog
Tracking fintech, banking & financial services innovations since 1994
This edition of the Finovate eMagazine brings you insights from FinovateFall 2024. We spoke to dozens of experts, innovators, and strategists from banks, credit unions, wealth management firms, and insurance companies about the hottest topics in fintech. Learn how they:
Elevate customer experiences From approaching Gen Z and addressing the painpoints of change to empowering employees and enhancing customers’ digital journeys.
Build partnerships As financial institutions share their approaches and how they bring cultures together.
The funding drought in fintech is a very well-documented concern. Nevertheless, FinovateEurope 2024 featured more early-stage demoing companies than any of our events to date.
There’s certainly reason to be optimistic about the future of our industry. We’re seeing more innovation and more creativity every time we convene. We’re not only seeing new solutions to emerging problems. We are also getting first-hand accounts of how these solutions are being deployed within financial institutions.
In this eMagazine, we hear from key decision makers at ABN AMRO Bank, BBVA, Raisin, Zurich Insurance Group, and beyond on how they’re adopting technologies and how their customers benefit from them.
It’s no secret that we’re facing many challenges right now. Declining VC investment, rising interest rates, and the looming threat of a recession are all obviously significant obstacles that must be overcome, but we’re also seeing a surge of innovators tackling real-world challenges head on.
At FinovateFall, we’ve seen exciting automation and AI use cases, including generative AI! We also heard financial institutions talk about their digital transformation journey and how they’ve applied technology to improve their processes and enable their businesses to grow. Plus, we met with industry agnostic experts who inspired us to be better leaders and innovators and who helped us think about a future with AI and a future in the metaverse.
Welcome to the latest edition of the Finovate eMagazine. As we kick off another issue full of fintech insights and profiles, I’d like to start with an old joke that’s been on my mind recently. It goes something like this: two men were hiking in the woods when they came upon a bear. One of the men immediately knelt down and began lacing up his shoes. The other one said, “it doesn’t matter how tight your shoes are, you’ll never be able to outrun that bear.” The first one replied, “I don’t have to outrun the bear, I just have to outrun you.”
For a long time, fintech innovators have been able to survive simply by beating their closest competitors, making sure that they are one step ahead of those they perceive to be running from the same basic threats that they are. For the most part, this has been true. Banks that have ignored new technologies have failed to attract new customers, and they’re dying out, leaving a greater market share for those that remain. Legacy fintech providers that haven’t updated or upgraded aggressively are losing out to those that have. And fintech startups that haven’t wisely used the capital they’ve been allotted have been forced to endure painful layoffs or, in some cases, shutter their doors altogether, leaving more room for those that have been able to operate more efficiently.
In short, falling behind your closest rivals has been costly, while staying ahead of them has been rewarding.
Our Finovate conferences showcase key insights that will help you run faster. In this eMagazine, we bring fresh content from FinovateSpring 2023 and discuss the most important trends in fintech today.
Learn about the key developments making financial services more accessible for both consumers and businesses
Watch interviews with key industry giants, including Wade Arnold, Barb MacLean, Charles Potts, and Sarah Hinkfuss
Get up to date with new developments in generative AI and metaverse use cases, embedded finance, geopolitical risks, and more
Read unpopular tech opinions from our demoers and the key issues surrounding card programs
Catch up with our fintech founders and see what they have to say about launching startups in the current landscape
The past few years have been turbulent, and there’s reason to believe more turbulence is on its way. Technological innovation might be the answer to challenges that arise in the finance industry, but it’s important to take a moment to talk about the human side of this industry. Ultimately, everything in fintech is for the benefit of the people using our products, and right now that thought needs to be at the forefront of everything we do.
The companies that will succeed in this time of uncertainty are the ones that excel at understanding their customers, and who give them good experiences, and, of course, help them lead richer, more productive financial lives.
Download this Finovate eMagazine and get an overview of the upcoming challenges of 2023. Find out more about:
Generative AI, the metaverse in the finance sector, and other technology trends emerging in 2023
Exclusive interviews from FinovateEurope addressing the challenges of the fintech landscape, the future of customer experience, and coopetition in the industry and how to turn it into successful partnerships
As we approach the end of the year, it’s time to sit back with a fresh cup of tea, look out the window at the falling snow, and…think about what a significant year it’s been for fintech, of course!
2022 was a turbulent year in our industry. The past year offered real solutions to significant problems unearthed by the pandemic, but also the beginnings of a course-correction that is slowly working its way through the fintech sphere (and the larger tech ecosystem).
One fundamental aspect of the fintech industry is that it has always been able to hold two diametrically opposed truths at the same time. Right now, both of the following statements are true:
1) the future of fintech is as bright (or brighter) than it’s ever been, and
2) there are still more painful situations coming for us in 2023.
Analysis from our resident journalists on the top trends they expect to see making waves in the industry next year
Thought leadership from Headline Sponsor, Frost & Sullivan on how to protect and improve customer financial wellness amidst economic uncertainty
The full collection of Finovate 2022 Best of Show demos videos
Expert opinion on accelerating your data strategy, getting the most out of fintech/ bank partnerships, why crypto is “useless” and investor advice for start-ups looking to get funding right now
Exciting things are happening in fintech right now, and we’re incredibly grateful to have so many of you joining us at FinovateFall this year to take it all in for yourself. There’s a lot to be excited about! As you may have heard, this year’s FinovateFall is officially our largest show yet, with more than 1,600 of you here in the room with us. After a period of general upheaval and uncertainty, it’s great to see the fintech community coming together en masse to plot a course for the future.
What’s happening is bigger than just the number of people in the room, though. It’s no secret that the last few years have been challenging ones and what we’re seeing now is fintech’s response to that challenge. New ideas, new innovations, and new companies are taking shape right before our eyes; venture capitalists are actively seeking out early-stage investment opportunities; and financial institutions themselves are more receptive to change and innovation than ever before. And most importantly, at every step of the way, the industry is making a concerted effort to help the everyday people who need it most.
Analysis from our resident journalists on the top trends from the event and beyond
Thought leadership from Headline Sponsor, Provenir
The Best of Show demos videos
The Finovate Awards winners, and finalist profiles of Highnote and RBC Clearing
Expert opinion on accelerating your lending strategy, the do’s and don’ts of leveraging emerging technology in fintech and exploring virtual worlds and economies
It’s no secret that the last few years have been challenging ones, and the simple act of bringing our community together in the same space feels like a major accomplishment. So, while it’s great to be back at FinovateEurope 2022 in person in London, it’s not enough for us to simply be present. The last few years have brought about dramatic changes all over the world, and it’s clear that more changes are coming. The financial world has been searching for a new status quo since early 2020, and while we may be closer now to something more settled and sustainable, we still have some way to go before we get there.
The good news is that creativity in fintech abounds. The innovators and dreamers among us have given us new tools, technologies, and ideas to help us meet these challenging times, and steer our financial system towards a brighter future.
Download the FinovateEurope 2022 eMagazine, to discover why now is a crucial moment for the fintech industry, and what leading fintech, banks and industry players are doing to create the kind of inclusive, resilient, streamlined financial ecosystem that fintech has been building towards for years.
Featuring:
The FinovateEurope 2022 Fintech Trends Power Panel recording
On-demand Digital Demos, and the Best of Show winners (*when announced!)
Going Green – more information on Finovate’s new Sustainability Scholarship for fintechs
Women’s History Month interview with Meghan Lapides
Exclusive interviews from back-stage at FinovateEurope
And more!
Change is upon us; the question now is whether or not we use it to something meaningful.
The future of finance is being ushered in. And the pioneers of the new era lead the change from the FinovateFall stage this year.
We can’t tell you how exciting it was to welcome so many people back to Manhattan. It was made even sweeter by the fact that we were able to engage so many digital attendees at the same time. It felt good to be able to bring our community together again!
Following the long-anticipated meeting of minds and ideas, we looked back on the themes that emerged and will steer the industry forward into unchartered territory. It’s impossible, of course, to distill so many conversations down to a few high-level takeaways. However, within these pages are snippets and insights from on-and-off-stage to give you a taste of the action and a spark of the knowledge shared.
As 2020 comes to a close, the Finovate team and our faculty of expert contributors take a look at some of the trends that defined the year, and will continue to make a splash in 2021.
With a specialized focus on the latest in bankingtech and customer experiences, we bring together four, on-demand webinars featuring industry insights and practical steps to move your business forward in the new year. Webinar topics include:
Leveraging technology as a business strategy in financial services
Delivering customer knowledge augmentation and activation
Innovating in contact centers
Moving beyond customer expectations in the digital age
Download the eMagazine to access all the content from the week, plus the latest articles and insights from our Finovate analysts. You’ll also have access to an exclusive discount code for FinovateEurope Digital 2021.
Like most industries, fintech and banking have experienced massive disruptions in the past six months. As we’ve gone through the process of enforced change, the big question facing our industry is essentially the same as the one facing the entire world right now: what is the new “normal” going look like?
But before we get there, we’re living through a moment that people will remember. Customers will remember how they were treated by their banks, and banks will remember which tech companies helped them take care of their customers (and which didn’t). It will be important to stay focused on the big picture, and get remembered for the right reasons.
FinovateFall Digital 2020 honed in on the technologies changing the game this year, and put the thought leaders with a view for leveraging the opportunities this time offers up on the center stage. The event eMagazine was exclusively available to FinovateFall Digital attendees for the week of the event, but now we are making it available to the wider Finovate community.
Catch up on the insights from the week, including daily summaries from our Finovate’s analysts, expert insight from our Headline sponsor, Accusoft, Best of Show and Finovate Awards winner announcements, and exclusive interviews with our speakers, demoers and featured FIs from the event.
As part of #FinovateLive, we bring you a round-up of all the best insights from FinovateEurope 2019 and beyond. Find exclusive interviews with Julian Sawyer, Starling Bank, Giuliano Montemagno, Amazon Pay and Thierry Derungs, BNP Paribas Wealth Management, as well as analysis from our Finovate team. Read the latest eMagazine now!
And don’t forget to take your time browsing through the Finovate blog, to discover more #FinovateLive specialist content, on top of our regular fintech news, updates and industry commentary. It’s not to be missed.