How they describe themselves: Finshape blends a digital banking platform and deep personalisation capabilities into a driver of digital success for banks in Europe, MENA and African regions. Over the past three decades, we’ve brought together more than 400 experts who all share the same ambition: to become banks’ trusted partners as they reconnect with customers in the digital world.
How they describe their product/innovation: Boost digital engagement, loyalty and sales among your micro- and small business customers with automated, easy-to-digest and actionable insights. Develop a regular and valuable connection with your customers through swipeable stories, find the right sales context, and keep customers informed at the same time.
Product distribution strategy: Direct to Business (B2B)
Contacts:
Bus. Dev.: József Nyíri (Chief Growth Officer)
How they describe themselves: ebankIT is an award-winning company with a proprietary leading Omnichannel Digital Banking Platform that enables banks and credit unions to achieve their full potential. Its flexible features allow for a fast and seamless digital banking transformation. By strengthening customer relationships and taking advantage of third-party innovations through open banking possibilities, the ebankIT platform’s success has already translated into increased digital revenues and minimized costs for dozens of financial institutions.
How they describe their product/innovation: Focused on humanizing digital banking, ebankIT has developed a series of groundbreaking features that enable banks and credit unions to offer the most intuitive and personalized customer journey. In this demo, ebankIT is showcasing a revolutionary new tool to anticipate clients’ needs. How? Accessing the banking app ratings of each client and using that data to give customers an experience that’s tailored to their needs and past experiences. This tool allows the bank employees to address customers in the most effective and prepared way possible.
Product distribution strategy: Direct to Business (B2B)
Contacts:
Bus. Dev.: Pete Atkinson (VP Sales), 718-717-8302
Press: Andreia Gomes (Head of Marketing), +351-910-964-337
How they describe themselves: Eltropy enables Financial Institutions to digitally engage-via Text, Secure Chat, Video, Voice, CoBrowse, ChatBot and Secure File Exchange – in a secure and compliant way. Using our Enterprise-Class Omni-Channel Digital Communications platform, credit unions, banks, and other FIs can improve operations & engagement with members & customers.
How they describe their product/innovation: Eltropy One is our All-In-One Omni-Channel Solution that allows FIs to handle both inbound and outbound communications with members & customers from a universal console. With Eltropy One, FIs can create a persistent and personal communication with Texting and add Secure Chat, Video, Audio, CoBrowse and Conversational Bots as needed to seamlessly handle simple to complex engagements in the same communication thread. With Skill Based Routing, incoming communications can be routed seamlessly and assigned to the best available expert in the branch or contact center.
Product distribution strategy: Direct to Business (B2B)
Contacts:
Bus. Dev.: Jason E. Smith (VP of Strategic Partnerships), [email protected], 208-994-7029
Press: Jack Chawla (Head of Marketing), [email protected], 510-320-1444
How they describe themselves: FinTech Insights by Scientia is the premier competitive analysis tool. We empower the largest banks, fintechs and digital banking providers around the world by allowing them to understand their competitors, identify gaps in their markets and uncover innovation faster.
FinTech Insights by Scientia empowers organizations such as US Bank, America First CU, UBS, Q2, Backbase, Ent CU, and Technisys to sharpen their competitive edge and reduce their go-to-market time.
How they describe their product/innovation: FinTech Insights is the digital banking research platform that provides you with all the data you need to outsmart your competition, in one powerful, user-friendly platform. Understand how you stack up against your direct competitors, your local market, and the industry as a whole. Quickly identify unmet customer needs and market opportunities and eliminate trial and error.
At Finovate Fall 2022, we are showcasing for the first time the newest breakthrough – FinTech Insights, version 2.0.
Product distribution strategy: Direct to Business (B2B), Licensed
Contacts:
Bus. Dev.: Nickolas Belesis (VP of Growth), [email protected], 332-330-0981
Press: Domniki Athanasiadou (VP of Marketing), [email protected], 845-709-8353
How they describe themselves: ebankIT is an award-winning company with a proprietary leading Omnichannel Digital Banking Platform that enables banks and credit unions to achieve their full potential. Its flexible and robust out-of-the-box features allow for a fast and seamless digital banking transformation. By strengthening customer relationships and taking advantage of third-party innovations through open banking possibilities, the ebankIT platform’s success has already translated into increased digital revenues and minimized costs for dozens of financial institutions.
How they describe their product/innovation: ebankIT has developed a series of groundbreaking features that enable financial institutions to humanize their digital banking experience. This Finovate, ebankIT is demoing new features, from crypto banking to voice assistance, while taking benefit from Open Banking and gathering user feedback to provide an engaging experience. When a new app is launched, its ratings, impacts on NPS, and reputational damage are crucial for the success of a financial institution. That’s why the ebankIT Customer Engagement Hub can bring huge benefits for FIs and end-users.
Product distribution strategy: Direct to Business (B2B)
Contacts:
Bus. Dev.: Pete Atkinson (VP Sales), 718-717-8302
Press: Andreia Gomes (Head of Marketing), +351-910-964-337
How they describe themselves: Acquisition, optimization and personalization built to scale. Powered by AI.
Intelligently enhanced digital experiences using data analytics to dynamically present financial products relevant to the unique needs of each buyer’s journey.
How they describe their product/innovation: The Finalytics.ai platform was designed specifically to leverage the relational aspect of the credit union model, transforming the digital experience from “one size fits all” to a “segment-of-one.”
Product distribution strategy: Direct to Business (B2B), Through financial institutions, Through other fintech companies and platforms
Contacts:
Bus. Dev.: John McKenna (VP of Sales), [email protected], 856-912-6427
Press: Sisa Wang (Marketing Specialist), [email protected], 901-338-4042
How they describe themselves: Horizn is the #1 digital growth company working exclusively with financial institutions. Horizn helps banks and credit unions increase the number of fully digital customers, drive mass adoption of new platforms and digital capabilities, as well as reduces the cost to serve digital customers.
Horizn works with over 40 financial institutions globally, including some of the largest financial institutions like Wells Fargo and RBC, super regional banks like M&T, and community sized banks like Liberty Bank.
How they describe their product/innovation: Self-Serve Customer Hub: Designed to ensure bank customers can self-learn and have the confidence and know-how to accelerate usage of all digital banking capabilities.
Assisted-Serve for Contact Center and Branch: Making sure the frontline have the right materials right at their fingertips in the moment of need when they’re talking to the customer.
Employee Platform: An interactive gamified Employee Digital Learn designed to rapidly increase digital fluency amongst all employees.
Product distribution strategy: Direct to Business (B2B), Through financial institutions, Through other fintech companies and platforms
Contacts:
Bus. Dev.: Steve Frook (CRO), [email protected]
Press: Janice Diner (CEO), [email protected]
How they describe themselves: Glean AI is a spend management solution designed to help small & mid size businesses pay their vendors the right amounts at the right times while getting business insights into potential savings.
How they describe their product/innovation: The offering is a strategic Accounts Payable (AP) platform that helps companies save money through powerful automation and deep insights. We’ll demo:
- Spend insights that help organizations understand expense trends, purchasing behavior, and opportunity for savings
- Powerful automation capabilities that allow companies to pay invoices faster and eliminate manual data entry
Product distribution strategy: Direct to Business (B2B)
Contacts:
Bus. Dev.: Howard Katzenberg, [email protected]
Press: Anand Bala (Head of Marketing), [email protected]
How they describe themselves: Energy Shares is a FINRA registered broker-dealer and equity crowdfunding platform for utility scale renewable energy projects in the U.S.
How they describe their product/innovation: Energy Shares expands access to renewable energy investment opportunities previously only available to institutional, corporate and a limited number of retail investors. The platform is a centralized place where investors and project developers can connect in order to fund projects and accelerate the adoption of renewable energy.
Product distribution strategy: Direct to Consumer (B2C)
Contacts:
Bus. Dev.: Mark Kapczynski (CMO), [email protected], 310-980-6541
Press: Chloe Breau (Social Media & Community Manager), [email protected], 913-617-0341, Kirstin Robison (PR Manager at PitchPR), [email protected], 480-363-5371
How they describe themselves: Gridspace is a voice technology and artificial intelligence software company. The company’s software makes conversational care readily available by providing superior machine talent to patients, customers and businesses. Formed as a collaboration with the lab behind Siri and Nuance, Gridspace designs, builds and operates every software component in its full-stack conversational cloud offering. Gridspace is HITRUST and PCI certified and automates calls for leading healthcare and financial services companies.
How they describe their product/innovation: Gridspace is known for providing outstanding, natural-sounding virtual agents and voice observability software to contact centers. The company is a true, full-stack provider of conversational AI – building and integrating its own enterprise-grade softswitch, real-time conversational ASR, semantic search engine, neural TTS, dialog management system, authoring interface, management dashboards and analytics modules. This year, Gridspace is debuting Gridspace Monophone, a fully integrated AI contact center for conversational businesses.
Product distribution strategy: Direct to Business (B2B), Licensed
Contacts:
Bus. Dev.: Michael Thornton, [email protected]
Press: Saul Hudson, [email protected]
How they describe themselves: Finotta helps banks and credit unions personalize their mobile banking experience to generate new revenue streams, increase user engagement, and combat larger financial institutions. Finotta empowers financial organizations to deliver to customers and members the right experience, service, or product at the right time with personalized financial guidance, including a gamified Financial Health Level that improves their financial wellness.
How they describe their product/innovation: Finotta’s Personified platform is a combination of products that help financial institutions better meet the needs of their customers directly in their mobile banking application through personalized financial guidance. By combining the importance of financial wellness with the fun of gamification, customers have an exciting, interactive and engaging way to improve their financial health regardless of what journey they might be on.
Product distribution strategy: Direct to Business (B2B), Through financial institutions, Through other fintech companies and platforms
Contacts:
Bus. Dev.: Cory Miller (Head of Sales, Finotta), [email protected], 847-571-0886
Press: Mary York (CEO, York Public Relations), [email protected], 706-280-9267
How they describe themselves: FinGoal is an insights platform that sits atop digital banking and personal financial data. We use that data to better understand users and provide actionable insights.
Features of our Insights Platform:
- Clean & Complete Data – A comprehensive dataset of your users’ accounts, enriched and deeply categorized.
- Analytics – Users vote with their wallets and FinGoal analyzes transaction data to derive your users’ values, behaviors and intents.
- Actionable Insights – We use those rich profiles to develop actionable insights on behalf of our customers.
How they describe their product/innovation: Our Aggregator SwitchKit allows fintech developers to switch from their current data aggregator in less than a sprint.
Coverage: Get the best, most enriched and reliable data available in the industry.
Access: Share the data across your ecosystem for the ultimate digital banking experience.
Cost: Best cost structures in-market, especially when sharing access within digital banking ecosystems.
Product distribution strategy: Direct to Business (B2B), Through financial institutions, Through other fintech companies and platforms, Licensed
Contacts:
Bus. Dev.: Mark Lucier (VP of Growth), [email protected]
Press: Carolyn Nohe (VP of Operations), [email protected]
