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Interactions Launches Virtual Assistant for Financial Institutions

This post is part of our live coverage of FinovateFall 2013.

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Then, Interactions demonstrated how its Virtual Assistant can work for financial institutions:
“Voice-based Virtual Assistant applications for Financial Institutions can seamlessly provide callers access to balance, transaction history, and account information, however they can go a level beyond – allowing the caller to inquire into recent charges, dispute charges, ask complex questions about their accounts, enroll in promotions, change account information such as addresses and email accounts, register new cards, order replacement cards, report a card as lost or stolen . . . the list goes on.”
Product Launch: September 2013
Metrics: Raised over $100M to date with a recent $40M round led by SoftBank Capital
Product distribution strategy: Direct to Business (B2B)
HQ: Franklin, MA
Founded: 2004
Twitter: @interactionsco
Presenting Phil Gray (EVP Business Development) and Dan Fox (Marketing Director)

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The full demo video will be available at finovate.com in mid-September.