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SpeechPro and Acuant announce Welcome Onboarding, a new customer signup solution that combines document scanning and biometrics in a single session for whole touchpoint lifecycle management.
Welcome Onboarding features;
- Document scanning extracts customer data, shortens session
- Liveness detection and tampering detection provide security
- Multichannel biometric enrollment provides full lifecycle 2FA
Why it’s great
One app simplifies new customer onboarding and provides password-free, biometric-secured access for multiple channels, including mobile devices, the web, IVRs, and contact center agent conversations.
Phil Shinn, CTO
Shinn holds a doctorate in linguistics from Brown, five patents, and served on the board of directors of the Applied Voice Input Output Society and the Association of Voice Interaction Designers.