Streamly Snapshot: What the Great Wealth Transfer Means for Banks and Fintechs

Streamly Snapshot: What the Great Wealth Transfer Means for Banks and Fintechs

For decades, the idea of generational wealth transfer has been more of a long-term planning theme than a present-day priority. But that priority is beginning to change. With trillions of dollars moving from Baby Boomers to Gen X, Millennials, and Gen Z over the next two decades, banks and fintechs are staring down a pivotal question: how will they capture the attention and loyalty of younger, digitally native inheritors?

In a recent Streamly interview, Tapp Engine CEO Will Dolan spoke about this massive economic shift and the opportunities it presents for financial institutions. He explained that the winners in this space will be those who not only meet younger generations on the digital platforms they use every day, but also those who understand the emotional context of wealth and inheritance in modern families.

“Technology has become such an important parat of everybody’s day-to-day lives… people have a lot more information at their disposal now that they’ve every had…. How do you engage with people out there that you want to draw into the opportunities that your company possesses? If you’re not digital, if you’re not thinking AI, if you’re not thinking mobile, you really need to re-think your strategy because that’s the way that most people are looking to utilize solutions, consume information, and companies really need to respond to that.”

Founded in 2019, Tapp Engine is a digital experience platform that helps financial institutions thrive in the digital age by modernizing customer engagement through embedded tools and adaptive experiences. Instead of offering static interfaces or one-size-fits-all financial products, Tapp Engine enables banks and fintechs to build modular, white-labeled experiences tailored to users’ life stages and financial goals. With features like real-time personalization, guided decision flows, and behavioral insights, Tapp Engine helps turn generic banking apps into trusted, go-to financial companions.

As President of Tapp Engine, Dolan brings a human-centered lens to a category that often defaults to technology-first thinking. His insights reflect years of experience working at the intersection of product design, user experience, and fintech innovation.


Photo by cottonbro studio

Talking Fintech: A Preview of Interviews, Q&As and Conversations from FinovateSpring

Talking Fintech: A Preview of Interviews, Q&As and Conversations from FinovateSpring

Over the three days of FinovateSpring earlier this month, Finovate analysts and their partners hosted a number of off-stage interviews with CEOs of demoing companies, keynote speakers, event sponsors, and more. Over the course of the next few weeks, we’ll begin rolling out these conversations here on the Finovate blog as part of our Streamly Speaker Series interviews.

For now, here’s a quick preview of what we’ve got in store for you:


Senior Research Analyst Julie Muhn in conversation with:

John Iannarelli, The Voice of Cyber & Security, FBI John

Rob Thatcher, Founder and CEO, BankShift

Yamini Sagar, CEO and Founder, Instarails

Javier Pérez García, Global Director, VASS Financial Services


Research Analyst David Penn in conversation with:

Bhoomika Ghosh, Senior Tech Product Lead, Amazon Prime

Jim McCarthy, Founder and Chairman, McCarthy Hatch

Jackie Wylie, Head of Marketing, Middesk

Brandon Min, Founder and CEO, Herd Security

Will Dolan, President, TAPP Engine

Aman Kaur, Corporate Sales Manager, Americas, DataSniper

Mohammad Rashid, SVP, Head of Fintech Innovation, Tavant


William Mills, CEO and Creative Director, William Mills Agency, in conversation with:

Adrian Nazari, CEO, Sesame

Christy Wong and Michael Larson, VP of Business Development and COO, covet.life

Sharon Gai, Author, Culture Fluid


Steven Ramirez, CEO of Beyond the Arc, in conversation with:

Christopher Hollins, Global Head of Product Sales and Design, SVB, a division of First Citizens Bank

Alisa Rusanoff, Head of Credit / Trade Finance, Crescendo Asset Management

Streamly Snapshot: Why “Data Is the New Blood” in the Future of Finance

Streamly Snapshot: Why “Data Is the New Blood” in the Future of Finance

The phrase “data is the new oil” has echoed across boardrooms and strategy decks for more than a decade. But Tracey Follows, CEO of Futuremade, offers a more visceral, and perhaps more accurate, analogy: data is the new blood. In my conversation with her at FinovateEurope 2025, Follows challenged financial services leaders to rethink how data flows, regenerates, and sustains our increasingly digital and AI-driven economy.

In a world where digital identity, embedded finance, and AI are converging at unprecedented speed, Follows argues that understanding the lifeblood of these systems– data– is critical to building trust, ensuring relevance, and preparing for what comes next. Her insights are a wake-up call for financial institutions that are still operating with a fragmented or overly transactional view of data.

“We hear that data is the new oil. We’ve been hearing that for 20 years. No. No. Data is the new blood. That’s the way I want people to think about it. That’s the metaphor that really does justice to the vital, intimate, personal nature of the kind of data that’s now going to be flowing into AI, and particularly agentic AI, to help it make decisions that encompasses our neurological functions, cognitive functions, physiological functions, alongside our financial decision-making.”

Tracey Follows is a globally recognized futurist, speaker, and author. She is the former Chief Strategy & Innovation Officer at The Future Laboratory and has advised major brands such as Google, Telefonica, and Diageo. Her book The Future of You explores the intersection of digital identity, privacy, and personalization. Follows is a regular commentator in the media and was named one of the top 50 female futurists in the world by Forbes.

Follows is also the founder and CEO of Futuremade, a strategic foresight and futures consultancy that helps organizations anticipate long-term change and build future-ready strategies. With expertise in scenario planning, horizon scanning, and trend analysis, Futuremade supports global clients in sectors ranging from finance to media and technology. The firm’s work emphasizes ethical innovation, societal shifts, and the human implications of emerging technologies.

Streamly Snapshot: Recognizing the Signs of a Financial Crash

Streamly Snapshot: Recognizing the Signs of a Financial Crash

If financial crashes are inevitable, then is there any way to anticipate them and mitigate their negative impacts—to say nothing of preventing them from happening in the first place?

Answering this question is Linda Yueh, Fellow in Economics at Oxford University and author of The Great Crashes: Lessons from Global Meltdowns and How to Prevent Them. In this interview, conducted earlier this year at FinovateEurope, Yueh provides a three-step framework for identifying and mitigating financial crises. She also discusses the relationship between Big Tech, decentralized finance, and traditional finance, and how competition between these forces will foster innovation and economic growth.

Every crisis starts with a bubble, and bubbles repeat themselves mostly because of FOMO, “fear of missing out” … (T)he real danger is if you pile in because of FOMO, and you do it with debt. Because then, when the bubble bursts, that’s the second phase, the resolution. And that’s really challenging because it depends on having credible policies and credible policymakers.

A fellow in Economics at the University of Oxford and an Adjunct Professor of Economics at the London Business School, Linda Yueh is an economist, writer, and broadcaster. Her latest book, The Great Crashes: Lessons from Global Meltdowns and How to Prevent Them, was named to the Financial Times’ “The Best New Books in Economics” roster. Her previous book, The Great Economists: How Their Ideas Can Help Us Today, was named one of The Times’s Best Business Books of the Year.


Photo by Alexandre Bringer

Streamly Snapshot: Digital Transformation Challenges Facing Banks

Streamly Snapshot: Digital Transformation Challenges Facing Banks

Legacy systems, fragmented data, and operational silos have long challenged financial institutions trying to modernize. In this Streamly interview, R34DY CEO Mark Hetényi shares his perspective on how banks and fintechs can overcome these barriers by building smarter, more connected digital ecosystems. Drawing from his deep experience in financial services and digital transformation, Hetényi unpacks how to drive real change– not just cosmetic upgrades– across the industry.

In the conversation, Hetényi explains how meaningful transformation requires both cultural and technological shifts. He stresses the need for integration, collaboration, and customer-first thinking in order to eliminate inefficiencies and unlock new growth opportunities. It’s a timely and practical look at what it really takes to move from outdated infrastructure to agile, future-ready operations.

“You have to focus on the customer. I know that’s an overused phrase, so I’m not saying anything new with that. But a lot of the banks they envision what is the best fit product for themselves to build the next best product, and the customer is already three stations ahead with their own fintech solution and you’re not going to grab attention that way. So you first focus on the customer, but then you need an internal champion. I’ve worked with a lot of banks, worked internally as a deputy CEO as well, and if you don’t have an internal champion—a real, internal reason to change—usually, the transformation process goes amuck there.”

Mark Hetényi brings decades of experience at the intersection of banking, innovation, and strategy. As the CEO of R34DY, he is focused on equipping financial institutions with the tools and guidance they need to not just digitize, but to evolve. His leadership bridges traditional finance with digital capabilities, helping banks take a data-driven, customer-focused, approach.

R34DY is a digital transformation partner for financial institutions, helping them move beyond legacy systems and fragmented workflows. The company offers a platform that enables banks to orchestrate and optimize customer journeys, data flows, and product delivery through seamless integration. By bridging the gap between siloed systems and modern customer expectations, R34DY empowers institutions to unlock new value and thrive in a fast-changing financial landscape.


Photo by luis gomes

Streamly Snapshot: Navigating Reputation Management in the Financial Sector

Streamly Snapshot: Navigating Reputation Management in the Financial Sector

Reputation is both an asset and a liability across every sector. This is especially true for financial institutions, as they rely heavily on consumer trust. However, in an era when the speed of information is accelerating, so is the risk of misinformation, public missteps, or brand erosion. In this Streamly interview, Valentina Kristensen, Corporate Affairs Director at OakNorth, joins us to share how banks and fintechs can strategically manage their reputations amid growing scrutiny from customers, media, and regulators.

During our conversation, which was recorded at FinovateEurope, Kristensen offers insight into how financial institutions can proactively build trust, respond to reputational threats, and create a culture of transparency, even in times of crisis. Her experience working across corporate affairs, media, and policy gives her a well-rounded perspective on the importance of reputation in shaping long-term business value.

“The first rule in a crisis is ‘don’t have a crisis,’ so effective planning is always crucial and as a regulated bank we have to do a lot of planning… So I think a lot of it is preparation and if you can avoid a crisis, then great. Obviously a lot of that comes from doing the right thing or making sure that your team are doing the right thing.”

Valentina Kristensen has been a leading voice in fintech communications and policy for nearly a decade. At OakNorth, she helps shape the bank’s narrative, build strategic relationships, and ensure that the company’s messaging reflects its values and mission. She frequently speaks on topics such as financial innovation, regulation, and the importance of building resilient, people-centric financial institutions.

OakNorth is a UK-based digital bank that serves growth-minded small and medium-sized businesses. Known for its tech-forward approach to credit decisioning, OakNorth combines machine learning with deep sector insights to deliver faster, more flexible lending. With a strong emphasis on responsible innovation and long-term partnerships, the company has become a standout in the challenger banking space, both for its performance and its reputation.


Photo by Towfiqu barbhuiya on Unsplash

Streamly Snapshot Doubleheader: Payment Optimization and the Great Wealth Transfer

Streamly Snapshot Doubleheader: Payment Optimization and the Great Wealth Transfer

With spring in full swing, we’ve got another doubleheader in our Streamly Snapshot series in store for you this week.

To start, we talked with Philip Froom, Founder and CEO at PayIP, about navigating the complexity of payment networks. Froom discussed how PayIP leverages advanced technologies such as AI and machine learning to uncover hidden value for banks and fintechs around the world.

“Banks and fintechs around the world pay a lot of money, billions of dollars to the payment networks—the payment networks being Visa, Mastercard, American Express, UnionPay. Our clients pay fortunes and the money and the billing from the payment networks back to the banks is extremely complicated. There’s thousands of different billing line items from fixed fees to variable fees, tiered fees, daily, weekly, annual fees.”

Headquartered in Johannesburg, South Africa, PayIP specializes in payment network (Visa and Mastercard) billing recovery and optimization. The company leverages decades of card and data expertise to simplify complex card network invoices and reporting, and identifies recoveries for bank finance and card payment teams.


Next, we talked with Jurgen Vandenbroucke, Managing Director at everyoneINVESTED, KBC, about the value of decision science and how it can be effectively applied to financial services. We also discussed the Great Wealth transfer, and the challenges faced by financial services companies when it comes to serving a new generation of investors.

“Decision science is a broad field. I think a more popular term is perhaps choice architecture in the sense of putting into models (people’s) decision-making process as much as possible in order to anticipate their behavior … For example, trying to optimize the small screen of a smartphone in order to present data in such a way that it triggers desired behavior or discourages undesired behavior.”

Brussels-based everyoneINVESTED helps financial institutions increase their investor conversions, fortify their customer base, and put behavioral finance to work to help them have more of their clients invest in their solutions. A wealthtech spin-off of KBC, everyoneINVESTED was named to FinTech Global’s WealthTech100 for the fifth consecutive year.


Photo by Steshka Willems

Streamly Snapshot: The Power of Data Visualization Driven by AI

Streamly Snapshot: The Power of Data Visualization Driven by AI

In today’s data-saturated world, the ability to visualize information in a meaningful way is no longer just a nice-to-have—it’s a competitive advantage. Financial institutions, fintechs, and large enterprises are increasingly turning to AI-driven data visualization tools to unlock insights, improve decision-making, and streamline operations.

In a recent conversation on Streamly, Plotly European Sales Director Andy Wisbey shared how organizations can harness the full power of their data using advanced visualization tools. The discussion touched on common pain points financial institutions face when scaling AI, as well as the benefits of enabling cross-functional teams to explore and communicate data insights more effectively.

“What we’ve seen over the last few years is really a move towards more things like GenAI, where perhaps with large language models we’re doing more analysis around predictive analytics. So, we’re trying to predict where the market might go if certain conditions are met. And that really is going to encompass both structured and unstructured data.”

Plotly, best known for its open-source graphing libraries and enterprise-grade data visualization platform Dash, helps organizations turn complex datasets into accessible visual insights. With its low-code capabilities, Dash enables data scientists and business analysts to build powerful, interactive dashboards using Python without needing to rely on front-end developers. Dash Enterprise supports secure, scalable deployments across large teams, making it a popular choice for banks, insurance firms, and governments.

Andy Wisbey brings nearly two decades of experience in enterprise software sales and has a deep understanding of the challenges financial institutions face when trying to operationalize AI. At Plotly, Wisbey focuses on helping clients across Europe use Dash Enterprise to enhance their data storytelling, improve regulatory compliance, and drive innovation. His passion lies in helping organizations bridge the gap between technical teams and business stakeholders through effective data visualization.


Photo courtesy Cottonbro via Pexels

Streamly Snapshot Doubleheader: AI in Digital Banking & Compliance for Financial Institutions

Streamly Snapshot Doubleheader: AI in Digital Banking & Compliance for Financial Institutions

This week’s edition of Streamly Snapshot features a pair of conversations from FinovateEurope discussing two of the hottest topics in fintech in 2025: AI and compliance.

First up, my interview with Christian Blaser (LinkedIn), Chief Technology Officer with b-next. Blaser discusses compliance for financial institutions, including specific issues in trade surveillance, insider compliance, personal account dealings, and market abuse. Blaser also provides his perspective on the role of AI and machine learning in enhancing compliance for financial institutions.

“What we initially did when we built our platform and our solutions was focus on modularity. We can easily come up with new solutions and our customers can always pick and choose from whatever offerings we provide to them. It definitely helps the client’s ability to react to any regulatory changes very, very fast.”

Founded in 1989, b-next is a compliance solutions provider and specialist in capital markets trading surveillance. With offices in Germany, the UK, and the US, b-next serves banks, brokers, supervisory entities, and energy suppliers with the solutions they need in order to meet regulatory requirements and manage operational risks.


Second, Ben Goldin (LinkedIn), Founder and CEO of Plumery talks about the rise and evolution of lifestyle banking, as well as other key trends in digital banking such as the role of AI and the demand for hyper-personalization. Goldin also discusses the impact of generative AI on all aspects of banking and what he believes is the “secret” to successful modernization in financial services.

“Plumery is a digital banking company. We’ve built a technology that we call Digital Success Fabric. The mission of Digital Success Fabric is to modernize the banking experience and essentially democratize access to delightful experiences for financial institutions globally.”

Headquartered in Amsterdam and founded in 2016, Plumery offers a digital banking experience platform that empowers financial institutions to launch their own mobile and online applications. The company’s developer-friendly platform supports constant enhancement of the customer experience, helping financial institutions meet the demands of an increasingly digital-first, tech-savvy customer base.


Photo by Pixabay

Streamly Snapshot: Digital Assets – Are You Ready?

Streamly Snapshot: Digital Assets – Are You Ready?

This week’s edition of Streamly Snapshot features Swift Managing Director and Head of Innovation Nick Kerigan in a conversation titled, “Digital Assets in Financial Services: Are You Ready?”

In this interview, Kerigan talks with Finovate Senior Research analyst Julie Muhn about the rise of the digital asset market and its potential impact on banking and financial services. Kerigan explains why financial institutions should act now in order to take advantage of the opportunities in digital assets. He also discusses Swift’s collaboration with organizations throughout the industry as part of its live digital asset trials this year.

“We’ve seen a real resurgence in interest in digital assets. There are many institutional changes that are happening, (including) developments in the US with the executive order, in the European Union, Hong Kong, Singapore, with new regimes coming into place. We’re seeing that institutional framework being developed and, as a result, we’re also seeing quite a lot of real-world issuance of digital assets.”

The world’s leading provider of secure financial messaging services, Swift is an international, member-owned cooperative founded in 1973 and headquartered in Belgium. Swift’s messaging platform, products, and services connect 11,000+ banking and securities organizations, market infrastructures, and corporate customers in 200+ countries and territories.

Kerigan has served as Swift’s Managing Director and Head of Innovation since 2020. In his role at Swift, Kerigan is responsible for executing Swift’s innovation strategy, managing the organization’s portfolio of innovation sprints, and leading Swift’s response to emerging trends such as CBDCs and tokenized assets.


Photo by BOOM 💥

Streamly Snapshot: The Real Reason Open Banking has Floundered in Europe

Streamly Snapshot: The Real Reason Open Banking has Floundered in Europe

Open banking was expected to revolutionize financial services in Europe, but years after its introduction, adoption has fallen short of expectations. While regulation like PSD2 laid the groundwork for greater financial data sharing, the actual implementation of open banking has been fragmented, inconsistent, and underwhelming. Many financial institutions still treat open banking as a compliance exercise rather than an opportunity for innovation, leaving consumers and businesses with limited, disjointed experiences instead of the seamless financial ecosystem that was promised.

In this exclusive interview recorded at FinovateEurope 2025, David Barton-Grimley, Strategy Director at 11:FS speaks with Finovate VP Greg Palmer to discuss why open banking has floundered in Europe, the underlying issues slowing adoption, and what needs to change for it to deliver on its full potential. From poor API standards to a lack of clear monetization strategies, Barton-Grimley explores some of the underlying implementation issues and addresses how financial institutions can shift their approach to make open banking work for both consumers and businesses.

“Too often the conversation about open banking is very binary,” Barton-Grimley said. “Is it successful, and what does success even mean in this category? It is growing, and we are seeing year-on year multi-digit uptake of it as people are getting used to it and using it.”

11:FS is a digital financial services consultancy that helps banks, fintechs, and businesses stay current with changing demands. The company is known for its deep industry expertise, research, and advisory services that help financial institutions design and launch truly digital financial products. With a mission to make financial services “truly digital” rather than just digitized versions of old models, 11:FS works with some of the biggest names in banking and fintech to drive real innovation in open finance, embedded banking, and digital transformation.

As Strategy Director at 11:FS, David Barton-Grimley specializes in helping banks and fintechs navigate the evolving financial landscape. He has advised financial institutions on how to build better digital banking experiences and leverage open finance as a competitive advantage. At 11:FS, Barton-Grimley works closely with financial services leaders to develop and execute strategies that drive growth, customer engagement, and long-term success in an increasingly digital-first world.


Photo by Jeff Vinluan

Streamly Snapshot: Overcoming Increased Regulatory Scrutiny on Financial Promotions

Streamly Snapshot: Overcoming Increased Regulatory Scrutiny on Financial Promotions

The regulatory landscape for financial promotions has become increasingly complex as regulators focus on ensuring that promotional materials are fair, transparent, and compliant. Today, both banks and fintechs are having to take a new approach to how they create, approve, and distribute promotional content to avoid regulatory breaches and potential penalties, while still conveying their messaging.

In this exclusive interview recorded at FinovateEurope last week, Sage Franch, CEO of PromoComply, shares her insights into how firms can navigate this increased scrutiny, the importance of real-time compliance monitoring, and how technology is transforming the way financial promotions are managed.

“Regulators are really cracking down on non-compliant financial promotions,” said Franch. “And every financial organization that markets a financial product here in the UK has to comply with these. If they don’t, illegal financial promotion is a criminal offense and so the potential consequences are huge.”

PromoComply offers a comprehensive compliance automation platform designed specifically for the financial services sector, helping firms streamline the review and approval process for financial promotions. The platform uses AI-driven content analysis to automatically flag potential compliance risks, reducing the manual burden on compliance teams while enabling faster marketing campaign approvals. By integrating with existing content management systems, PromoComply ensures that compliance is embedded into every step of the promotional lifecycle.

As CEO and Co-Founder of PromoComply, Sage Franch brings a unique blend of technological expertise and regulatory insight to the world of financial services marketing compliance. With a background in software development and product management, Franch helps banks and fintechs leverage technology to simplify complex regulatory processes.


Photo by Polina Tankilevitch