Conversational AI innovator – and multiple-time Finovate Best of Show winner – Finn AI announced a new partnership this week. The Vancouver, British Columbia, Canada-based company is working with Identity-as-a-Service specialist Auth0 to speed the process through which banks are able to deploy its conversational AI technology.
As the company noted in a statement, many FIs have out of date or little authentication infrastructure to speak of. This is an additional hurdle for banks and credit unions looking to provide their customers with the latest in financial technologies – such as the virtual assistant solutions offered by innovators like Finn AI.
To help its clients modernize their authentication infrastructures, Finn AI is recommending Auth0. The IDaaS company provides a universal identity platform that enables a single sign-on across multiple applications, and a single source of truth for all digital identities. Auth0 authenticates and secures more than 2.5 billion logins each month, and supports customers in more than 70 countries.
“Finn AI customers who are looking to implement or upgrade their authentication technology will benefit from a seamless integration between both platforms,” Finn AI Director of Engineering Robin Monks explained. He added that the company’s experience with AuthO’s technology internally was a major influence in the decision to form the partnership. “As thought leaders, they align perfectly with the high quality and standard of work we produce at Finn AI,” Monks said.
Auth0 VP of Sales for the Americas, Ghazi Masood called the partnership an option for FIs “that need a better, faster, and more secure way” to engage with their customers. He also highlighted Auth0’s participation in what he saw as a significant trend in fintech. “The adoption of conversational AI within the consumer banking sector is growing at an astronomical rate and we are excited to partner with Finn AI in the application of such innovative technology,” Masood said.
Finn Ai demonstrated its Virtual Banking Assistant at FinovateFall 2017, winning Best of Show honors for a second time. Founded in 2014, the company announced earlier this month that fellow Finovate alum Fidor Bank was launching a chatbot powered by Finn AI. Last fall, the company closed an $11 million Series A round led by Yaletown Partners and Flying Fish Partners.