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Alterna Bank Partners with nCino

A new partnership between Alterna Bank and nCino will enable small businesses in Canada to take advantage of a new digital banking solution that features a seamless, anytime, anywhere, account opening experience, as well as automated decisioning, digital document management, and portfolio management.

The agreement marks nCino’s first Canadian credit union customer. nCino CEO Pierre Naudé called Alterna – which consists of Alterna Savings and its subsidiary Alterna Bank – “one of the most innovative financial institutions in Canada.” With a combined $8 billion in assets under management, Alterna was also the first bank in Canada to offer its customers an end-to-end digital mortgage experience.

In addition to its plan to enhance its onboarding processes, Alterna is also working on other initiatives to further improve the customer journey. These efforts include new loan referral and merchant services, and a partnership with Canada’s largest acquirer, Global Payments. The firm said that it plans to deploy its new nCino-powered, digital small business banking solution by the end of this year.

“At Alterna Bank, we’re dedicated to finding the best solutions for our valued small business customers,” Alterna President and CEO Rob Paterson said. “We know that small business owners are extremely busy and we took on the challenge to create a faster and easier banking experience for them.”

Winner of RateHub’s Best Personal Banking, Best eChequing, Best TFSA eSavings, and Best RRSP eSavings account awards, and named Canada’s Best Bank for Millennials, Alterna Bank was founded in 2000 as a subsidiary of 110-year old Alterna Savings. Alterna Savings was the first credit union established in Canada outside of Quebec, and has been awarded Canadian Top Employer honors three consecutive times.

nCino’s partnership with Alterna Bank is the latest in a string of big fintech headlines for the Wilmington, North Carolina-based fintech. Last month, nCino announced that Columbia Bank, a New Jersey-based bank with $7 billion in assets, had gone live with nCino’s Bank Operating System. Also in July, nCino announced its acquisition of analytics and insights specialist Visible Equity for an undisclosed sum. Headquartered in Salt Lake City, Utah, Visible Equity has more than 850 bank and credit union customers who use the firm’s technology to better manage risk and improve credit decisioning.

Other partnerships for nCino this year include deals with Westfield Bank and South State Bank in June, with S&T Bancorp in May, and with Navy Federal Credit Union in April. Navy FCU is the largest credit union in the world, with more than eight million members and 329 branches.

Founded in 2012, nCino has raised more than $133 million in funding, and counts Insight Partners and Salesforce Ventures among its investors. More than 1,100 financial institutions around the world are partnered with nCino, including 12 of the top 25 FIs in North America. nCino demonstrated its Bank Operating System at FinovateEurope 2017.