Every week is a good week to be a Finovate alum. But for those alums that focus on forging partnerships to help credit unions and banks transition from legacy systems to modern, cloud-based environments, the first full week of December so far has been especially productive.
Westmark Credit Union, an Idaho-based financial institution with more than $1 billion in assets, announced yesterday that it will swap out its current core banking system for Jack Henry & Associates‘ Symitar. The credit union cited Symitar’s open and flexible architecture, including the ability to both use the core “as-is” as well as to introduce additional functionalities in the future should they choose to. Symitar will provide Westmark CU with built-in workflows to bring automation – and lower error rates – to key processes.
“Symitar’s workflows and connectivity provide the opportunity to realize significant financial and efficiency gains,” Westmark Chief Information Officer Don West said. “And most importantly, it gives us the optionality we need to integrate with the products and service providers of our choice. With Symitar, we can build the best technology plan for our unique business needs, fueling future growth and keeping a highly competitive pace with the accelerated speed of change in today’s market.”
The transition will also take Westmark from an in-house core banking system to one that leverages a private cloud environment instead. This will enable the credit union to focus less on managing the day-to-day tasks of core maintenance and hardware updates and more on improving their member experience.
Speaking to this point, Jack Henry & Associates VP and President of the company’s Symitar division, Shanon McLachlan noted, “Jack Henry has seen a significant movement from on-premise to the private cloud environment with approximately 30 existing customers a year making the move, and this isn’t limited to any asset size. While this shift continues to be a huge trend, so is the need to have a modern core that enables credit unions to provide their members with the options they need to succeed,” McLachlan said.
Jack Henry & Associates made its first Finovate appearance at FinovateFall in 2010. Headquartered in Monett, Missouri, the company announced a major collaboration with fellow Finovate alum Envestnet | Yodlee last week to enable financial institutions to access consumer-permissioned financial data.
Another major fintech/financial institution partnership announced by our Finovate alums in the first half of this week is the collaboration between Trusted Novus Bank, a Gibraltar-based institution, and banking software company Temenos. As part of a “complete, end-to-end digital transformation,” the bank will trade its legacy core banking and front office systems for Temenos Transact and Temenos Infinity on the Temenos Banking Cloud.
“We want to expand our retail, corporate, and private banking and scale fast to increase our customer base,” Trusted Novus Bank CEO Christian Bjørløw explained in a statement. “With the Temenos Banking Cloud, we can deliver personalized, real-time customer experiences on a scalable platform that will foster innovation and keep the bank at the forefront of technology, and at the same time be true to our vision and values.”
The oldest established bank in Gibraltar, Trusted Novus Bank was reorganized in 2020 with goal of growing its business and enhancing the digital experience for its customers, as well. With its new core and front office system and access to the Temenos Banking Cloud, the bank will be able to build and offer personalized, real-time customer experiences that are customized for its different lines of business. Trusted Novus Bank will also be able to take advantage of straight-through-processing (STP) and automation, enabling its professionals to prioritize value-added, customer-facing services rather than on time-consuming administrative tasks.
“With banking services powered by the Temenos Banking Cloud, Trusted Novus can dramatically reduce costs and turbocharge innovation to deliver outstanding customer experiences,” Temenos President of International Sales Jean-Paul Mergeai said. “Trusted Novus has exciting plans to extend its banking services on our platform, and we will be working closely to ensure rapid time-to-value.”
A Finovate alum since 2013, Temenos operates worldwide and is headquartered in Geneva, Switzerland. The company recently announced that it was moving its North American regional headquarters to new offices in Manhattan, New York.
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