This post is part of our live coverage of FinovateEurope 2015.

The provision of lending is an inefficient process for both lender and customer. Our research shows that consumers want the ability to service their own accounts where and when they want.

Nostrum is launching the next iteration of its core lending system to satisfy this requirement and lead the market, fitting with our core strategy of making lending cheaper, faster, and safer, reducing operational costs for lenders whilst also providing the required level of support 24/7 when traditional call centres would not be available, allowing consumers to get information immediately whenever they want and, critically, through a secure channel.

Presenters: Richard Carter, chief executive, and Tom Martin, head of project management office

Product launch: February 2015

Metrics: Self funded; 95 employees; £9+ million in revenues; 30+ customers

Product distribution strategy: Direct to Business (B2B)