This post is part of our live coverage of FinovateSpring 2014.

“Interactions is demoing their conversational solutions for financial institutions. Conversational solutions can seamlessly provide callers with access to balance, transaction history, and account information; yet, Interactions goes a level beyond by allowing the caller to inquire into recent charges, ask complex questions about their accounts, change account information such as addresses and emails, report a card as lost or stolen   . . . the list goes on. 

During our demo, we are calling into a live demo application for a demo client “Franklin Bank & Trust” and interacting with the solution in real time.”