This post is a part of our live coverage of FinovateEurope 2013.
is coming to the stage right now. The company will be demonstrating its biometric security/identification solution:
“inTalk provides a simple, convenient and effective solution to the call center authentication problem by recognizing the customer’s voice and using voiceprint biometrics. inTalk passively listens to the person speaking, compares the speaker’s voice to the customer’s voiceprint, and provides identity feedback to the agent.
This is all done in the background during a normal, uninterrupted conversation in any language. A green light is displayed when the customer is recognized and a red light alerts the agent when inTalk detects the presence of an imposter.”
Product Launched: TBD
HQ Location: Montreal, Quebec, Canada
Company Founded: April 2008
Metrics: VoiceTrust eServices Canada Inc., formerly Perceive Solutions Inc., was acquired in December 2011 by VoiceTrust
Presenting Roanne Levitt (VP, VoiceTrust Canada) and Hermann Geupel (Managing Director, VoiceTrust Germany)