With Business Solutions, refund.me is extending its air travel compensation service to the enterprise.
New European Union laws mandate compensation for air passengers who experience flight cancellations, delays, and overbookings. Refund.me automatically analyzes and processes flight compensation claims which, for businesses that have employees traveling in Europe, helps companies both save money as well as recoup costs.
“By outsourcing the claims process to refund.me, companies avoid the costs of internal legal and administrative teams necessary to analyze and process complex flight data and compensation claims,” explained Eve Büchner, refund.me’s CEO and founder.
Read more about refund.me in our recent profile of the Palo Alto, California-based company.
refund.me Business Solutions is a new, B2B, web portal that exists next to the company’s consumer flight compensation website. Business Solutions is geared toward travel management companies, corporate travel managers, and consolidators, and can be customized to match specific corporate travel policies and practices. Refund.me estimates that 11 million air passengers a year are eligible for more than 5 billion euros in compensation for flight cancellations and other disruptions.
Founded in 2012 and headquartered in Palo Alto, California, refund.me can be seen demonstrating its Flight Compensation service at FinovateEurope 2016. It acquired Travel Notes earlier this month for an undisclosed sum. Refund.me serves air travelers in 145 countries filing claims against more than 350 airlines, and claims a success rate of 98% in securing compensation.