- Pindrop raised $100 million in debt financing, boosting its total funding to $318 million in combined debt and equity.
- Today’s funds come from from Hercules Capital.
- Since it was founded, Pindrop has analyzed 5.3 billion calls, prevented $2 billion in fraud losses, and detected 104 million spoof calls.
IVR authentication and anti-fraud solutions company Pindrop has raised $100 million in a debt financing round from Hercules Capital. The investment boosts Pindrop’s total funding to $318 million in combined debt and equity.
Pindrop expects the funding will enable it to further develop its technologies, which leverage AI to combat fraud and cyberattacks. The company’s voice security and authentication tools help firms in a range of industries detect fraudsters and authenticate genuine customers at scale.
“We’re pleased to secure this financing with Hercules Capital at such a pivotal moment for Pindrop,” said Pindrop Founder & CEO Vijay Balasubramaniyan. “This funding will fuel our ongoing growth and innovation in voice and AI technologies. As cyber threats continue to evolve, our mission to stay ahead of fraudsters and protect our customers is more critical than ever. We’re excited about the future as we remain committed to driving advancements that safeguard major institutions and deliver unparalleled security in the digital age.”
With major advancements in AI developments over the past few years, Pindrop reports that contact center fraud increased by 60% in the last two years, and now sits at its highest level since 2019. The company expects that, by the end of 2024, one in every 730 calls to a contact center will be fraudulent.
In the U.S., as the presidential election draws near, differentiating fact from fiction when it comes to voice spoofing will be critical. Earlier this year, when a deepfake robocall surfaced of President Biden urging New Hampshire voters not to vote during the Democratic primaries, Pindrop was able to identify the Text-to-Speech (TTS) engine used.
“Hercules is incredibly excited to partner with Pindrop as they continue working to transform the AI and voice authentication landscape,” said Hercules Capital Managing Director John Eggbeer. “We’re proud to support their mission of safeguarding major institutions from rising cyberattack threats. This financing will help accelerate their growth and innovation, enabling them to expand their reach and enhance their capabilities in providing robust security solutions.”
Since it was founded in 2011, Pindrop has analyzed 5.3 billion calls, prevented $2 billion in fraud losses, and detected 104 million spoof calls. Earlier this year, Pindrop released Pindrop Pulse, an audio deepfake detection solution with real time identification, monitoring, and audio deepfake analysis with advanced liveness detection technology. The company also debuted its Pulse Deepfake Warranty, a warranty that reimburses eligible customers if the Pindrop Product Suite fails to detect a deepfake or synthetic voice fraud.
Photo by Steve Johnson on Unsplash