New Online Banking Report Available: Online & Mobile Banking Forecast through 2020

The latest Online Banking Report: 2011 to 2020 Online & Mobile Banking Forecast is now available. It was mailed over the weekend to all OBR subscribers. It’s also available online here. There’s no charge for current subscribers; others may download it immediately for US$495. The report includes our latest 10-year online & mobile banking and Read more…

Alumni News — Weeks of December 13 and 20, 2010

To see Finovate news updates in real-time, follow our feed on Twitter.  Backbase explores mobile banking in its fall webinar series. http://bit.ly/finovate1293 BlazeMobile creates smart payments sticker.http://bit.ly/finovate12133 BrightScope releases top 30 retirement plans. http://bit.ly/finovate12143 Capital Access special report on “Black Friday” and small business sales data. http://bit.ly/finovate1282    SunTrust has added the “Transfer Now” product suite from Read more…

Links from My FIS Presentation

Thank-you to all FIS clients that attended my What’s new in mobile/online banking presentation in Orlando or Milwaukee. I had a blast and I greatly appreciate your attentiveness as I tried to explain the innovations from the following 40+ companies. Feel free to email me if you have any questions. As promised, here are the links Read more…

Innovators: Incredible Bank Breaks the Direct-Bank Mold

The ink’s barely dry on the news that ING Group will divest its U.S. bank, ING Direct, within the next 48 months (note 1), when someone else has already launched a direct bank with a distinctive orange theme (note 2): The new brand: Incredible Bank from River Valley Bank, an 18-branch, $900 million (assets) bank Read more…

Fifth Third Bank Bundles Free Credit Report Monitoring & Identity Theft Protection into Checking Accounts

Checking account profits are being attacked on several fronts. Near-zero short-term interest rates have destroyed the profitability of the balances. Regulators and activists are putting pressure on penalty fees. And consumers are loath to pay monthly charges for what’s been positioned as a free service for so long. So how is it that Fifth Third Read more…

Notes from the Mobile Commerce Summit (day 2)

Day two of the Mobile Commerce Summit ran just for the morning (see Day 1 highlights), but anyone who overslept missed the highlight of the conference: the much-too-short panel discussion on revenue opportunities that started at 8:15 AM and ended at 9:00 (note 1).  Panel: Mobile revenue opportunities  Drew Sievers, founder & CEO, mFoundry Joe Read more…

Notes from the Mobile Commerce Summit (Day 1)

About 100+ folks gathered in the brand new M Resort near Las Vegas for the third annual Mobile Commerce Summit by SourceMedia. Jeff Dennes from USAA and Jim Simpson from City Bank of Texas, both provided an extraordinary amount of metrics on their mobile rollouts (details below). The biggest innovation of the day was iPhone-enabled Read more…

LinkedIn Users Prefer Online 8 to 1 Over Mobile Banking

In a completely unscientific poll of 123 LinkedIn users I conducted about two hours ago, I found they overwhelmingly prefer the online channel over all others when accessing bank transaction data (see notes 1, 2, 3). I was expecting mobile to be higher. But unless you have a new-generation smartphone and your financial institution supports Read more…

Trusteer’s Rapport Security Solution Now Available at UK’s RBS and NatWest

Last May, Trusteer launched an optional added security measure for customers of ING Direct in the United States (note 1, see previous post). Although, it’s not perfect, users of the Rapport service are less vulnerable to viruses and malware running on the their PCs. We gave the new service an OBR Best of the Web Read more…

UK’s MoBank Could be the First of a New Wave of Banking & Payments Companies Optimized for Mobile Delivery

MoBank, the U.K.-based mobile banking and payments said to be launching this month, is creating some buzz on the other side of the Atlantic (stories here, here, and here).  Given the pedigree of its two founders, Steve Townsend and Dominic Keen, who blazed many online banking trails at Egg and First Direct, it should provide Read more…