Nobody reacts positively when asked to print a form, sign it, and fax it back. Fax? Fortunately, Kofax, a company that aims to simplify digital customer interactions, is here to help.

Today, the California-based company announced a new set of e-signature solutions, SignDoc, that enables FIs to design, deploy, and manage custom e-signature workflows. The two versions include:

• SignDoc Standard, a stand-alone solution for self-service needs
• SignDoc Enterprise, a solution in which FIs can embed advanced capabilities into the workflow. It is integrated with Kofax TotalAgility, a process automation platform.

Since SignDoc keeps all document interaction in a PDF reader, users have access to a complete audit trail. Institutions can view any document tampering without the need to contact Kofax or access an external site.

SignDoc supports click-to-sign, handwritten signatures, and offers the option to add a higher level of authentication by capturing biometrics at the time of signature.

Kofax took the stage at FinovateSpring 2014 where it demonstrated how its Mobile Capture Platform works with gift cards.