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ebankIT to Power Digital Banking for Coast Capital

Canada’s largest credit union by membership has partnered with ebankIT to overhaul its digital banking offerings. Coast Capital Savings, with $13 billion ($17 billion CAD) in assets, will leverage ebankIT’s omni-channel digital banking platform to power both the credit union’s online and mobile banking channels, as well as its website.

“With ebankIT’s versatile platform and award-winning digital banking experience, we will be able to offer a wide range of exciting new features to Coast Capital members in the future, along with rich security and personalization features,” Chief Transformation Officer for Coast Capital Savings Jeff Wong said. He also praised the way the platform supports integration with third-party technologies, “which will enable Coast Capital to drive ongoing digital channel innovation.”

ebankIT’s omni-channel banking solutions empower FIs to deliver a cutting edge, technology-enabled solutions to their customers. The company is an innovator applying many of the latest technologies – including augmented reality, beacons, and voice – to both traditional and emerging banking channels like mobile and wearables.

ebankIT’s Diana Winstanley (Business Solutions Manager) and Pete Atkinson (VP Sales U.K. & Ireland) demonstrating the company’s digital banking platform at FinovateEurope 2018.

“Our vision at ebankIT is to help organizations like Coast Capital tap the full potential of all the fast-paced innovations available in the quickly shifting technological landscape of banking,” Renato Oliveira, a member of ebankIT’s board of directors, explained. “As we embark on our North American expansion, the ebankIT team is thrilled to support Coast Capital with a robust and scalable platform, featuring our award-winning next generation solutions, coupled with an engaging user experience.”

Founded in 1940, British Columbia-based Coast Capital now has 52 branches and 555,000 members. Named one of Canada’s Most Admired Corporate Cultures, the credit union invested $5.6 million in local communities last year to help empower and engage youth. This month, Coast Capital earned “B Corporation” certification from nonprofit B Lab, an acknowledgement that it has met the standard for social performance, transparency, and accountability.

The partnership news from ebankIT comes just a few weeks after the company announced that it was teaming up with fellow Finovate alum unblu. The joint venture will integrate unblu’s co-browsing, live chat, and video technology into ebankIT’s digital banking platform. “Joining forces with unblu was a natural fit for us,” ebankIT CEO Joaquin Santos said in a statement, “because both companies are aligned in how they want to transform the future of banking.”

ebankIT demonstrated its digital banking platform, including new applications of voice technology, at FinovateEurope 2018 in March. The company also participated in our inaugural FinovateMiddleEast conference in February. Founded in 2014 and headquartered in Porto, Portugal, ebankIT was featured in Accord Market’s Global Digital Banking Multichannel Integration Solutions Market Status Report earlier this month. This spring, ebankIT celebrated the launch of Kuwait International Bank’s retail banking app, which was implemented using ebankIT’s digital banking platform. Also this year, ebankIT announced a partnership with Cyprus-based GCC Computers.