Author: Kayley Cheng

FinovateEurope Sneak Peek: Glia

FinovateEurope Sneak Peek: Glia
By Kayley Cheng Posted on
Categories: FinovateEurope 2020, FinovateEurope 2020 Sneak Peek, Glia

A look at the companies demoing at FinovateFall on September 14-16, 2020. Register today and save your spot.

Glia is a digital customer service platform that connects financial institutions to their customers using Chat, Voice, Video, CoBrowsing and AI.

  • Seamlessly move between modes of communication
  • Receive improved sales results and customer satisfaction via richer customer interactions
  • Deliver the best experience for customers and agents

Features

Why it’s great
By employing a digital-first approach to customer conversations, financial institutions improve customer satisfaction, reduce customer effort, and gain operational efficiencies.

Presenter

Dan Michaeli, CEO & Co-Founder
Michaeli is the driving force behind Glia’s vision to combine the human touch with technology to create the best customer experiences.
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FinovateEurope Sneak Peek: BLECKWEN

FinovateEurope Sneak Peek: BLECKWEN
By Kayley Cheng Posted on
Categories: BLECKWEN, FinovateEurope 2020, FinovateEurope 2020 Sneak Peek

A look at the companies demoing live at FinovateEurope on February 11-13, 2020 in Berlin. Register today and save your spot.

Bleckwen: Real-time Machine Learning solution for financial crime detection. In partnership with banks, we combine Behavioral Analytics with AI to provide an effective response against fraud.

Features

  • Reduce false positives, customer friction and costs of financial crime detection
  • Reduce time to manage alerts with our white box approach
  • Comply with increasing regulatory requirements

Why It’s Great
Bleckwen’s real-time, dynamic Behavioural Analytics & Explainable AI-engine is well placed to detect the surging fraud threats in payments in today’s open banking world.

Presenters

David Christie, CEO
Christie has a global view of the challenges of managing Fraud from multi-jurisdictional, technology and business process perspectives with 20 years in financial services.
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David McLaren, VP Sales EMEA
McLaren is an Enterprise Sales and Financial Crime specialist with experience in new business sales, SaaS and managed services with extensive engagements working with Financial Institutions and Corporates.
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