Like American Express, Arvest Bank is one of the dozen or so U.S. financial institutions with multiple apps in the Apple iTunes App Store (note 1). The bank has one app for account access and another which can be used only to find its branches and ATMs (app link).
However, the non-transactional app, which debuted last November, is undergoing a major facelift, with version 2.0 due in the store shortly. The bank offered a sneak peek on its blog this week (see inset).
The update contains four new functions:
- Calculators: The app now includes access to a suite of 40 financial calculators (e.g., loan payment calculator) saving customers the time and hassle of searching for similar tools within the App Store.
- Customer Connect will use the user’s GPS location to provide location-sensitive customer service contacts, a great way for a financial institution to demonstrate their commitment to local service.
- Current Rates are easily accessible from a single button on the main page.
- Arvest News houses its blog feed.
Bottom line: While these functions have been common on websites for a decade, as far as I know, this is the first app from a bank or credit union that includes all these features. Nice work.
1. In a search at AppFinder.com, there are currently 583 iPhone apps in the finance category with “bank” in their name or description. Another 483 contain “credit union” for a total of 1,066 banking apps. Not all of these are from financial institutions, but an estimated 70% to 80% FI apps.