When it comes to stored value cards, Starbucks is the one to watch. It’s most recent innovation: a Mother’s Day "card" with a place on the plastic where you can jot a quick note to mom (see close-up below).
Don’t you wish you would have thought of that?
The Starbucks stored value card, first introduced in 2001, is just now being positioned as a collectible. Stores in the Northwestern United States and in Japan are selling a sealed $10 prepaid card carrying the likeness of popular Mariner baseball player Ichiro Suzuki. The cards are also sold online at Starbucks.com.
Analysis
We believe stored value gift and travel cards are a natural for online banking. They provide an interesting retail element unavailable with most banking products.
The Starbucks email (click on the thumbnail above) is a good example. What bank product would have worked so well in a Mother’s Day promo?
In additio to their marketing benefits, prepaid cards command fees and can be profitable; no small matter in the United States, the land of free online banking and bill pay.
Ironically, Bank of America recently dropped out of the retail prepaid card business, most likely due to increased state rules and regulations on dormant account fees, one of the primary profit drivers for banks.
Don’t let BofA’s move worry you. Just be thankful there are now 12 million more potential customers for the rest of the industry to share.
—JB