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nCino Inks 100th Customer in Pacific Western Bank

With all due respects to customers #99 and #101-to-be, congratulations to $21 billion asset Pacific Western Bank for being the 100th FI to deploy the Bank Operating System developed by cloud-banking innovator, nCino. Mark Christian, Operations and Systems Group EVP for Pacific Western credited the relationship between nCino and the bank’s Square 1 division for helping turn the firm into a customer. “The nCino team is knowledgeable, innovative, and responsive,” Christian said, “which combine to make them a valuable new partner to our enterprise.”

nCino EVP of Sales for the Americas Josh Glover pointed to the scalability, security, and cloud-based technology of the company’s solution as reasons why more and more banks like Pacific Western are choosing nCino’s Bank Operating System. “(The technology) will allow the bank to continue to grow efficiently without compromising credit quality or the overall borrower experience,” Glover said.

Built on Salesforce.com, nCino’s Bank Operating System gives banks the ability to centralize data and reporting across divisions on a single, unified platform. The technology combines a number of key services – from CRM, loan origination, workflow, content and business process management to customer engagement and instant reporting – in one secure location, improving both oversight and visibility. “With nCino, your customers get a transparent, digitally-optimized process, quick access to capital, and a true valued long-term relationship with your financial institution,” CMO Jonathan Rowe said during the company’s live demo at FinovateEurope earlier this year. He added, “(And) financial institutions achieve increased loan growth while lowering costs and increasing productivity and maintaining the highest levels of safety and soundness.”

Founded in 2012 and headquartered in Wilmington, North Carolina, nCino demonstrated its Bank Operating System at FinovateEurope 2017. The company recorded its first European customer last month when U.K.-based OakNorth Bank announced it would deploy nCino’s platform. Also in June, nCino expanded the credit analysis functionality of its solution, streamlining the underwriting process for customers. The company announced partnerships with Great Southern Bank and CrossFirst Bank in May, with North State Bank in April, and with Valley National Bank in March. nCino has raised more than $79 million in funding and includes Insight Venture Partners, Salesforce Ventures, and Wellington Management among its investors. Pierre Naudé is CEO.