This article was first published on FinTech Futures. Françoise Lamotte, SVP, Head of Direct and Digital, MetLife EMEA, tells us about her path to becoming a distinguished leader within the FinTech industry and gives some invaluable advice for companies and women aiming to give rise to Women in Tech. Lamotte is on the Advisory Board for InsurTech Rising 2017, the leading InsurTech showcase for the future of insurance.
How did you start your career?
I started my career 25 years ago in Japan – I was absolutely fascinated by the country after spending 18 months there as a scholar funded by the Japanese government. At that time there was no internet, no mobile or smart phones; it sounds like pre-history!
What sparked your interest in FinTech?
In 2007, I became the first chief digital officer of AXA group. I realized the tremendous challenge for a large multinational company to digitally transform itself and bring innovation to the forefront. Large companies have assets like brand, customers, data, capital, but often lack the agility and the willingness to experiment. Fintech is the primary stimulus for more customer centricity. More importantly, smart partnering with startups is, for me, the best way to prepare the future when you are a large incumbent.
What was your lightbulb moment?
I had the opportunity to work at a very successful start-up of the sharing economy and experienced how company culture is critical for success: sharing the same vision, strong values, leadership and transparency, customer focus – these are key ingredients that need to be seeded from the very beginning to ensure success and growth.
What inspires you?
I am inspired by courage and determination – a mix of “anything is possible” and “I can do it”.
Why is the #WomenInFinTech movement important?
Diversity in the workspace is very important. Organizations perform better when they are inclusive and when women are strongly represented at all levels. However, when you add “tech” to the equation, it seems it raises an additional barrier. Right from the source, the pool of female talents is currently more limited – fewer female engineers, fewer female studying computer science, etc. The #WomeninTech movement will help inspire female students and young professionals to choose careers in that space and create an inclusive environment where they can thrive and succeed.
What piece of advice would you give women starting their careers in fintech?
Choose the right environment for you, meaning the project that inspires you and the colleagues and leaders who develop a great company culture. Get support and coaching from a mentor. Join Women’s network. Give visibility to your work and achievements – speak up, promote what you do, share your opinion, get on stage. Be brave and dare.. and you will succeed.
Throughout the year we will be profiling women in fintech, not simply to celebrate their success but also to hear what has worked for them during the course of their careers. Read more inspirational stories from fintech’s leading women >>