On June 7th, Finovate hosted the “Personalising Financial Services in a Customer-Centric World” webinar. On the panel was Julius Abensur, Head of Industry Finance, Relay42, Simon Bloom, Director of Commercial Operations, Relay42, and Katelin Cwieka, AVP Social Media & Brand Communications Manager, Avidia Bank.

Listen to this lively discussion about the role that data, effectively leveraged, can play in designing and delivering financial services that are truly customer-centric. Understand how to create a single 360 customer view and how to enhance the customer journey and deliver personalized and relevant messages to your customers. Empower the ability to automate and orchestrate your activities – reduce key KPI’s like cost per acquisition by 50%.

We had insights from both a provider of data management services, Relay42 as well as from a financial institution, Avidia Bank that is on the front line of creating best-in-class financial services products for its customers.

“92% of marketers are confident their business is preparing for GDPR. Only 4% realise they’re responsible.”

This exclusive report explores how marketers need to move now, to turn data protection, into a real business opportunity: form.relay42.com