FinovateMiddleEast 2018 / Dorsum

Presenter Profile:

How they describe themselves: Dorsum is a multi-award winning, innovative investment software provider. Since our founding in 1996, we have become a leading software company in the Central and Eastern European (CEE) region. Our proprietary wealth management software family offers versatile digital solutions for every step of the customer journey from acquisition until the process of retention. Keeping up with business and technology challenges of the financial market, our developments are aimed at using mobile technology and AI in the wealth management space. Our clients are players in capital markets, we support them with unique cooperation throughout the entire life cycle of the products, which also includes managing their expectations in terms of functionality, time and budget.

How they describe their product/innovation: Our Finovate ‘Best of Show’ winning Botboarding platform enables the creation of customer onboarding chatbots that use predefined workflows and NLP for data gathering and user profiling. The enhanced solution even allows new customers to open accounts because the chatbots assist them downloading an app, on which customer identification can be done via a video call, ensuring security. All data collected in the app during chatting is forwarded to the bank’s CRM system. The whole process can be followed on a dashboard system where real time statistics and customization are available in a live infographic format.

Product distribution strategy: Direct to Business (B2B), through other fintech companies and platforms, licensed


Bus. Dev.: Imre Rokob, Director of Business Development
Oliver Szocei, Marketing Manager,, +3614873030,
Diana Szarvas, Marketing Specialist,, +36303873387

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