Finovate Demo Video Archives

Presenter Profile:

How they describe themselves: Decisionly unlocks AI-powered dispute resolution and first-party-fraud deflection for enterprise-grade card issuers. Decisionly is built by the founders of Chargehound, the first automated dispute solution for merchants. Chargehound (backed by Y Combinator, Reid Hoffman, Khosla Ventures) powered over $1B in disputes for the biggest tech merchants of the past decade – Uber, Shopify, Doordash, Airbnb. Chargehound was acquired by PayPal and powers PayPal global disputes infrastructure.

How they describe their product/innovation: Decisionly unlocks AI-powered dispute resolution and first-party-fraud deflection for card issuers, driving scalable, compliant, and cost-effective dispute operations. Decisionly’s next-gen technology automates disputes end-to-end, from intelligent intake solutions to custom investigation workflows and rapid resolution. The solution combines deep domain expertise with advanced technology to solve complex challenges like first-party fraud – enabling issuers to make faster, smarter decisions while reducing operational risk.

Product distribution strategy: Direct to Business (B2B), Through financial institutions, Through other fintech companies and platforms

Credit Union/Community Bank Fit: Credit unions and community banks

Contacts:

Bus. Dev. & Press: Pallavi Kuppa-Apte (CEO), [email protected]