FinovateFall 2022 / Eltropy
Presenter Profile:
How they describe themselves: Eltropy enables Financial Institutions to digitally engage-via Text, Secure Chat, Video, Voice, CoBrowse, ChatBot and Secure File Exchange – in a secure and compliant way. Using our Enterprise-Class Omni-Channel Digital Communications platform, credit unions, banks, and other FIs can improve operations & engagement with members & customers.
How they describe their product/innovation: Eltropy One is our All-In-One Omni-Channel Solution that allows FIs to handle both inbound and outbound communications with members & customers from a universal console. With Eltropy One, FIs can create a persistent and personal communication with Texting and add Secure Chat, Video, Audio, CoBrowse and Conversational Bots as needed to seamlessly handle simple to complex engagements in the same communication thread. With Skill Based Routing, incoming communications can be routed seamlessly and assigned to the best available expert in the branch or contact center.
Product distribution strategy: Direct to Business (B2B)
Contacts:
Bus. Dev.: Jason E. Smith (VP of Strategic Partnerships), jason@eltropy.com, 208-994-7029
Press: Jack Chawla (Head of Marketing), jack@eltropy.com, 510-320-1444
Website: eltropy.com
LinkedIn: linkedin.com/company/eltropy
Twitter: @eltropy_inc
HQ: Milpitas, CA, USA
Founded: December 2014
Product Demoed: Eltropy One
Metrics: $25M
Presenters: Dave Norton, CRO | Murali Mahalingam, SVP
- Key Executives
Ashish Garg (CEO & Founder), Chandra Bhople (CPO & Founder)
Key Stats
- Key Board Members
Ashish Garg (CEO & Co-Founder, Eltropy), Raju Reddy (Investor), Taylor Beaupain (Managing Partner, K1 Investment Management)
- Key Investors
Christian Grant (SVP, K1 Investment Management), Raju Reddy (Founder, Sierra Atlantic)
- Key Partners
MeridianLink, ICE Mortgage Tech, ShareTec, CUProdigy, Symitar, Temenos, FINtegrate, Avtex, NICE, SWBC, MessagePay, DocuSign, IMM e-Receipts, Adobe Campaign, Prisma, Salesforce, Q2
- Key Customers
First Community Credit Union, Michigan Schools and Government Credit Union, Advia Credit Union, Selco Community Credit Union, Potlatch No 1 Financial Credit Union, Spire Credit Union, Florida Credit Union, Credit Union Of America, CapEd Federal Credit Union, Farmers Insurance Group Federal Credit Union, Idaho Central Credit Union, Wescom Credit Union, Canvas Credit Union