- Tennessee-based paytech Transcard has brought generative and agentic AI capabilities to its vendor network management solution, SMART Exchange.
- The new capabilities will automate onboarding and Know Your Business (KYB) processes to modernize B2B payments.
- Founded in 2005, Transcard made its Finovate debut at FinovateSpring 2016.
Payments technology company Transcard has enhanced its vendor network management solution, SMART Exchange, by adding generative and agentic AI capabilities. The new capabilities will automate onboarding and Know Your Business (KYB) processes, modernizing B2B payments with an improved user experience and transforming the way buyers and suppliers integrate and orchestrate payments.
“I’m excited about the modern enhancements and agentic AI capabilities we are adding to our SMART Exchange payment solution,” Transcard CEO Greg Bloh said. “The new streamlined onboarding process and dedicated portals are set to revolutionize how businesses interact, pay, and manage their vendors.”
Transcard’s AI-powered solution removes the need for using call centers for vendor onboarding and enablement. In addition to streamlining and automating the supplier KYB process, the technology benefits buyers by making vendor information and payment instructions easier to manage, and integrates seamlessly with ERP or systems of record to ensure data synchronization with updates in near real-time. The enhancements provide suppliers with a streamlined onboarding process that enables them to validate business information, choose payment preferences, receive payments, and more. Suppliers also can access early financing options to boost cash flow and leverage a self-service portal that helps them manage business information, historical transactions, documentation, and payment preferences.
“We crafted these enhancements to address the struggles daunting buyer and supplier payments today and we’re excited to provide our customers with a modern, digital B2B solution powered by AI,” Bloh added.
Thanks to the addition of generative AI and agentic AI capabilities, Transcard’s SMART Exchange platform will provide proactive recommendations on trends and ways that companies can optimize cash flow and automate manual tasks. The solution can be embedded within a customer’s ERP or core system and connects to existing bank accounts to support payment orchestration for businesses regardless of size. Part of Transcard’s SMART Suite family of embedded payment solutions, the technology supports disbursements, receivables, account-to-account (A2A) payments, cross-border payments, AI insights, and supply chain financing.
Founded in 2005 and headquartered in Chattanooga, Tennessee, Transcard made its Finovate debut at FinovateSpring 2016. Today, Transcard has served more than 500 companies and offers 50+ separate payment functions. The company began the year announcing an expansion to Canada and, shortly afterwards, unveiled its multi-party lienholder payment solution, which streamlines the multi-party payment process when a lienholder is involved.
“Designed in collaboration with major insurers, mortgage servicers, and banks, we look forward to transforming the current lienholder endorsement process to an improved digital experience that reduces weeks to minutes,” Transcard EVP and Global Head of Insurance Hodgen Mainda said.