Back to Blog

Fiserv Scores in the Midwest with a Trio of New CU Partners

Fiserv Scores in the Midwest with a Trio of New CU Partners

Ideal Credit Union, TopLine Federal Credit Union and Dakota West Credit Union have each selected Fiserv to modernize their systems and services, reports Henry Vilar of Fintech Futures (Finovate’s sister publication).

The three Midwestern credit unions will use the DNA account processing platform from Fiserv to streamline workflows and eliminate manual processes, as well as improve their integration processes and reporting.

Minnesota-based Ideal Credit Union said they selected DNA largely for its loan servicing capabilities. The $730 million asset credit union also cited the ability of DNA to integrate with other applications, and the strong suite of customer relationship management (CRM) and marketing tools from Fiserv that will help the institution better understand and serve members’ needs.

“The open architecture of DNA and its enhanced APIs enable us to maintain deep integration with our preferred systems while delivering an exceptional experience to our members,” said Brian Sherrick, president and CEO, Ideal Credit Union.

Minnesota-based TopLine Federal Credit Union, with $460 million in assets, says it was was attracted to the person-centric design of DNA along with CRM, multi-channel marketing and other tools from Fiserv.

Dakota West Credit Union, mainly doing agricultural and energy industry lending, recognized its need for a new technology platform when assets increased by 150% from 2010 to 2015 as the local petroleum industry grew.

Ideal Credit Union will be running DNA in-house, while TopLine Federal Credit Union and Dakota West Credit Union will be running DNA from a Fiserv data center.

Founded in 1984 and headquartered in Brookfield, Wisconsin, Fiserv demonstrated its Fiserv Commercial Center: Security in partnership with Samsung SDS at FinovateSpring 2018. With more than 12,000 clients worldwide and revenues of $5.7 billion in 2017, the company trades on the NASDAQ under the ticker “FISV” and has a market capitalization of $29 billion.